If someone calls your business but isn’t immediately answered and doesn’t go to voicemail, the call probably went into a call queue. If you want those calls separated into distinct queues that are headed for different departments and agents, though, you’ll need to go one step further. Call routing is the function that sorts calls…
What is Operational CRM & how can it benefit your business? Read our guide for key features & benefits of implementing a operational CRM
Both Square and Toast have taken sizeable bites out of the POS market share. But which one is right for your business? See our in-depth comparison below.
An electronic cash register, at its most basic level, lets you calculate and record transactions. A cloud-based point-of-sale system provides the same core functions, but also improves day-to-day operations by automating critical processes and extending access through the web. Still not sold? Take a look at a few additional reasons why a cloud-based POS system far surpasses…
Looking for free inventory management software? See the best free inventory management software for your business.
A point-of-sale (POS) system is a software and hardware bundle that acts as the nerve center of brick-and-mortar businesses. POS systems improve operational efficiency and customer satisfaction and offer data for informed decision-making.
While Square is best-known for its square-shaped mobile card reader, it offers a full ecosystem of business tools.
The best cash registers for small businesses are often POS systems that combine traditional simplicity with advanced functionalities.
A VoIP call queue can help manage large amounts of customer calls efficiently. Read our guide now to learn more definitions, best practices, and tips for your business.
Xero vs. FreshBooks is one of the more common face-offs in cloud accounting software. They’re similar in price, functionality, and user experience, and they both cater to the small business niche. In this post, we’ll take a closer look at both vendors to help you choose the best solution for your needs. Accounting isn’t exactly a…
Looking for the right reader to pair with your Android phone? Discover the most reliable, user friendly options below.
Find the top-rated sales management software & tools used by modern sales teams. Read our expert review, uncover key features & pricing info.
How does interactive voice response work, and is it right for your business? Read this guide for the benefits, features, and implementation of IVR.
Online payment processors help businesses navigate payments with their customers more effectively. Learn more about our top picks by reading our guide now.
Finding the right CRM for your business doesn’t have to be hard. Read our Comparison of the best construction CRMs based on features and pricing.