Jessica Dennis, Author at TechnologyAdvice https://technologyadvice.com/blog/author/jdennis/ We help B2B tech buyers manage the complex & risky buying process. Fri, 06 Sep 2024 19:30:23 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.5 https://assets.technologyadvice.com/uploads/2021/09/ta-favicon-45x45.png Jessica Dennis, Author at TechnologyAdvice https://technologyadvice.com/blog/author/jdennis/ 32 32 Best HRIS Systems of 2024 https://technologyadvice.com/blog/human-resources/top-hris-systems/ Tue, 20 Aug 2024 02:18:45 +0000 https://technologyadvice.com/?p=67997 Looking for the best HRIS system on the market? We review the top HRIS systems so you can find the perfect fit for your business.

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What is an HRIS system?

A human resources information system (HRIS) is a centralized database that houses employee information, automates core HR functions, runs basic reports, and serves as a self-service portal for employees and HR staff. It’s best for businesses with one-person or small HR teams that only need essential HR functions like payroll, benefits administration, and time tracking.

Businesses moving away from traditional spreadsheet programs and paper processes usually start with an HRIS as their first HR software solution and add-on features as they grow. Although all HRIS systems include a centralized and systematic way to manage employee data, some also come with other essential features, like leave management, payroll, and time tracking.

My top picks for the best human resources information system are:

  • Rippling is the best HRIS software overall.
  • GoCo is the best HRIS software for employee record-keeping.
  • BambooHR Core is the best HRIS software for employee experience.
  • ADP RUN Essential is the best HRIS system for payroll.
  • TriNet HR Platform Essentials is the best HRIS system for benefits administration.
  • Honorable mentions:
    • Gusto Simple is the best HRIS software for new businesses.
    • Deel HR is the best HRIS system for global HR management.
    • Bob is the best HRIS system for employee recognition and support.
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What are the best HRIS systems?

Product

Expert score

Use case

Free trial

Starting price

Based on annual billing

Learn more

Rippling logo.

Rippling

4.06

Best overall

$8/employee/mo.

3.82

Best for employee record-keeping

$5/employee/mo.

BambooHR logo

BambooHR Core

3.76

Best for employee experience

$250/mo. for 1–25 employees*

ADP logo.

ADP Run Essential

3.76

Best for payroll

Contact sales

The TriNet logo.

TriNet HR Platform Essentials

3.69

Best for benefits administration

$8/employee/mo.

Gusto logo.

Gusto Simple

3.65

Best for new businesses

$40 per month plus $6/employee/mo.

The Deel logo.

Deel HR

3.49

Best HRIS software for global HR management

Free

3.29

Best for employee recognition and support

Contact sales

My top choices result from six years of professional experience in HR administration plus two years of researching and writing about the HR software market.

After curating a comprehensive list of products to review for this guide, I spent weeks conducting hands-on testing through free trials and demo recordings. I also researched user reviews, software specifications, and support articles for each product to be sure my research was thorough. At the end of my testing, I narrowed the list to the best products based on your top-of-mind concerns, like price, out-of-the-box workflows, and ease of use.

In other words, I picked my recommendations with your business concerns in mind.

As the market changes, I reevaluate my choices so you always receive the best insights for your purchasing decision. Any changes to the scoring, product details, or analysis will be reflected in the update notes log.

Below is a breakdown of the criteria I used to judge each software. Each category also includes my expert score, which considers the effectiveness of that area based on my personal usage. 

User reviews: 5%

User reviews from third-party software platforms like G2, Capterra, TrustRadius, and Gartner accounted for 5% of the software’s overall score. I focused on software that received at least 3.5 out of 5 stars on these sites. Because users have real-world experience with each platform, they played a significant role in narrowing down my list of top products to compare.

Pricing: 20%

Pricing accounts for 20% of the weighted score. Software with transparent pricing, scalable tiers, discounts, free trials, and free plans received the highest scores. I also considered each platform’s “value for money,” which determines whether the number of features in each price tier or module is competitive with other vendors in the space.

Platform and interface: 20%

How easy is the platform to use? Will it be able to grow with the company? What is the customer service like? And will employee’s data be safe? This category covers the solution’s intrinsic features and offerings, including how well it will integrate with your current tech stack. This category represents 20% of the platform’s total score.

Core HR: 30%

Core HR covers the basics of HR software, including its central employee database, document management, and analytics functionalities. Software with robust employee recordkeeping features, customizable reports, and dashboards earned top marks. Core HR comprises 30% of the software’s total score.

Workforce management: 25%

Workforce management represents 25% of the platform’s overall score and includes payroll, benefits administration, and time management features. The best software offers native functionality for all of these modules, plus automations and self-service features to reduce your HR team’s administrative loads.

Software reviewed

  • Gusto Simple.
  • TriNet Zenefits Essentials.
  • ADP RUN Essential.
  • BambooHR Essentials.
  • GoCo.
  • Rippling.
  • Homebase Essentials.
  • Bob.
  • Sage HR.
  • Deel HR.

  • Aug. 19, 2024: Kaylyn McKenna expanded the FAQs and added an overview of the benefits of HRIS systems. Kaylyn also updated information regarding countries serviced for vendors, and updated the article to reflect that Rippling Unity is now Rippling Platform. Jessica Dennis also added the section “Why you can trust my advice.”
  • Jun 21, 2024: Kaiti Norton updated the formatting to highlight Jessica’s expert scores and analysis.
  • Apr. 19, 2024: Jessica Dennis updated her evaluation of TriNet Zenefits to reflect its rebranding as TriNet HR Platform. She also revised her analysis of BambooHR Essentials following its subscription tier change to BambooHR Core. Finally, she added sub-criteria ratings for each vendor, corrected the pricing tiers for GoCo, added a screenshot of GoCo’s customizable workspaces, and updated scoring where appropriate.
  • Mar. 25, 2024: Jessica Dennis reevaluated our top HRIS choices for 2024 using an objective scoring rubric. She also updated the copy, product information, prices, and key features. 
  • While this article was in production, TriNet announced that the brand Zenefits no longer exists. BambooHR also changed its subscription plans. As we gather more details on these changes, we will update our analysis to reflect any new features that affect each product’s scores.
  • Nov. 14, 2023: Kaiti Norton verified the current pricing information for each vendor and updated Zenefits to reflect the new pricing for its Zen package.
  • Oct. 18, 2023: Kaiti Norton removed information about Gusto’s 529 college savings benefits, which the company no longer offers. She also updated some of the formatting elements.
  • Aug. 30, 2023: We added videos for BambooHR and GoCo.
  • Aug. 21, 2023: We updated some of the formatting elements and verified the current pricing details for each vendor.
  • Jul. 26, 2023: We revised the formatting of the article for improved efficiency and visual flow. We also reviewed our choices for accuracy, replaced Cavu Essentials with GoCo, and outlined our methodology.
Rippling logo.

Rippling: Best HRIS software overall

Overall score

4.06/5.00

User reviews

4.70/5.00

Pricing

2.88/5.00

Platform & interface

4.34/5.00

Core HR

4.35/5.00

Workforce management

4.31/5.00

Pros

  • Detailed reporting and analytics are included in every plan.
  • Compensation banding to create salary consistency across roles and levels.
  • Localized profiles in over 185 countries.
  • In-app compliance tracker to avoid potential domestic and international time and labor violations.

Cons

  • Expensive solution if you only need an electronic employee record.
  • Must purchase additional modules for payroll, time tracking, and benefits administration.
  • Learning curve for custom reports and automations.
  • Lacks a native employee communication feature outside of its Employee Home Google Chrome extension.

Why I picked Rippling

With a 4.06 out of 5 score, Rippling is the most versatile HRIS software in my lineup. It can easily adapt to your business needs without relying on a patchwork of third-party HR applications or additional Rippling products to meet your requirements. However, Rippling’s HR, Finance, and IT cloud modules build upon and amplify the Rippling Platform so it becomes more advanced as you grow.

That said, Rippling lacks employee communication features that are critical to small businesses that don’t have budgets for apps like Slack. It doesn’t even include an in-app calendar for tracking employee days off; instead, it forces you to integrate with calendar apps like Google Calendar, Outlook, and iCloud Calendar to view this data.

As a result, Rippling is best if you already have a collaboration tool of choice since it can integrate and even automate notifications within those platforms. This frees up time for lean administrative teams to juggle multiple priorities.

Rippling Platform is the HRIS that serves as the backbone of the entire Rippling suite, so you have to purchase it before accessing other modules in its HR, Finance, and IT cloud product lines.

Surprisingly, looking solely at its HRIS capabilities, Rippling did not rank the highest; that designation goes to GoCo and Bob. Instead, Rippling’s strength comes in its scalability, HR automation, and data analytics that overshadow its competition. This is likely a result of Rippling’s heavy IT focus as it looks for ways to integrate and access the workplace tools you use daily directly from its homepage.

Other clever features include:

  • App provisioning and de-provisioning during onboarding and offboarding workflows.
  • Compensation banding.
  • Employee profiles that transform to capture the necessary data depending on their location.

These features help create a consistent employee experience during hiring and exiting processes. The program can even shorten ramp-up times for employees by helping HR and IT teams distribute and manage devices and apps directly within the program, often with little direct involvement from either department.

Despite this, Rippling is not the best choice if this is your first HR software or if you simply want a place to store your employment data electronically. For example, you must manually establish approval workflows for things like paid time off (PTO) requests. Although Rippling offers “Recipes” or pre-built automation templates, the extra step of choosing and modifying the right recipe can be tedious for new HR software users. In this case, you would do better with BambooHR.

Plus, Rippling’s standard customer service options are relatively disappointing. As a first-timer, you might want to call and speak to customer service representatives to troubleshoot issues. Unless you purchase Rippling’s HR Help Desk module, professional employer organization (PEO), or employers of record (EOR) services, you’re limited to emailing or submitting a support ticket.

If you’re growing and want to layer on capabilities quickly without switching platforms, though, start with the base Rippling Platform first. You can scale Rippling’s price tiers and add on modules, like headcount planning and performance management, as your people’s needs become more complex.

Want to learn more about Rippling’s capabilities? Check out our video overview:

Workflow automation

Rippling comes standard with Workflow Studio, a customizable automation builder. With it, you can automate processes for nearly every data field in the system.

Although GoCo offers something similar called Workflow Builder, it functions much more as a way to monitor task completion for a process among various collaborators. For example, it helps notify appropriate stakeholders when to perform tasks like reviewing promotions or completing reference checks.

In contrast, Rippling’s automation capabilities support “set it and forget it” workflows. For example, you can automatically assign training courses based on data like employee start date or role. Or you can automatically send reports to relevant stakeholders each month. This can make your HR staff much more efficient so they can focus on more strategic work, like improving employee retention.

Rippling displays a define trigger setup dialogue box with options to start a workflow based on a set date, frequency, and time.
Rippling’s Workflow Studio lets you choose from nearly every employee data point for defining automation triggers and actions, allowing you to craft unique workflows without IT involvement. Source: TechnologyAdvice
Workforce insights

Rippling allows you to customize reports and rich data visualizations, which is impressive compared to most basic HRIS platforms. Plus, as you upgrade to higher Rippling plans or add on optional modules, its workforce analytics capabilities become more comprehensive and complex.

For example, Rippling lets you combine and manipulate data from three or more sources. This allows you to connect and draw insights about the data points that matter the most, like salary change trends relative to learning and development course completion. If you’re a spreadsheet whiz, you can use Excel-like formulas to construct your reports for even more granular conclusions.

Though Rippling’s analytics rival many human capital management (HCM) systems, they may be too complicated for some businesses. Rippling offers pre-configured report templates, but you must create the data visualizations you want yourself, which can take time to learn how to construct. On the other hand, GoCo forces you to start with a report template even if it would be easier to start from scratch.

Rippling displays a customized payroll report with total employee costs by work location in a bar chart above and a disaggregated spreadsheet below.
Rippling’s analytics is much like an HR-specialized spreadsheet program, allowing you to aggregate data and create pivot tables and charts for more specificity. Source: TechnologyAdvice
PEO and EOR services

Rippling offers PEO and EOR services to support your business operations as they grow. While ADP and Deel HR also offer PEO and EOR services, Rippling differentiates itself by making these services more of a strategic choice for your immediate business needs rather than a long-term commitment.

For example, as a small business, you may only have one person looking after HR, accounting, and other administrative responsibilities. In that case, you can leverage Rippling’s PEO services to cover the tedious but necessary processes of HR, like payroll, without compromising labor law compliance.

As you grow and add more knowledgeable HR staff, however, you may no longer need Rippling’s PEO services. Rippling understands this and includes an easy on/off switch directly within the platform so you can sever PEO ties without any long-term contracts. This differs from other PEOs that rely on creating long-term partnerships with small businesses that have limited growth expectations.

The same flexibility extends to Rippling’s EOR services. For example, Rippling will help you transition to hiring, managing, and paying your international workforce once it makes sense for you financially to move these processes in-house. Rippling’s business model lets you transition between these different states, so you’re supported even when growth plans change.

Rippling starts at $8 per employee per month (PEPM), but depending on your size and business needs, you may also have to pay an additional monthly base fee. Most third-party outlets indicate the base fee to be around $35 per month.

Rippling offers several plans, with the main difference being access to advanced reporting, workflows, and its open API. The plans include Core, Pro, Unlimited, and Enterprise.

Rippling earned 2.88 out of 5 for pricing. It does well for scalability, including modules and services that you can easily add or remove to fit your needs. However, beyond noting a starting price for Rippling Platform, it lost points for not disclosing prices for any of its modules or services. Rippling also doesn’t offer a free trial, which is a drawback compared to other platforms.

Moreover, the starting price for its basic HRIS is quite high, despite lacking native payroll or time-tracking abilities. For example, Sage HR starts at $5.50 PEPM, while GoCo starts at only $5 PEPM. True, Rippling’s workflow, reporting, and compliance features certainly set it apart from traditional HRIS. However, it might be a little too much if you’re only looking to create an electronic system of record.

The chart below outlines Rippling’s plans, add-on modules, and services.

Rippling packages

Core

Pro

Unlimited

Enterprise

  • Global organizational chart.
  • Global workforce analytics.
  • Permissions and access control.
  • Approval management.
  • Document and policy management.
  • Compliance management.
  • Salary banding.
  • PTO and leave management.
  • Localization for 150+ countries.
  • Customized workflows (for onboarding only).

Everything in Core, plus:

  • Customized workflows (for any event).
  • Up to 10 workflows.
  • Up to 10 formula fields in reports.
  • Up to 10 reports that join data from three or more sources.
  • Integrate with Slack for approvals and sending messages.
  • Integrate with Microsoft Teams for sending messages.
  • Create and send calendar invites.
  • Scheduled reports.

Everything in Pro, plus:

  • Unlimited customized workflows.
  • Unlimited formula fields.
  • Unlimited advanced reports.
  • Webhooks.

Everything in Unlimited, plus:

  • Access to Rippling’s API.

Additional modules

HR Cloud

IT Cloud

Finance Cloud

  • U.S. and global payroll.
  • Benefits administration.
  • Time and attendance.
  • Flex benefits (FSA, HSA, and commuter).
  • Recruiting.
  • Learning management.
  • Pulse (employee engagement).
  • Headcount planning.
  • Performance management.
  • App management.
  • Device management.
  • Inventory management.
  • Corporate cards.
  • Expense management.

Additional services

  • ACA and COBRA administration.
  • HR Help Desk (HR Support).
  • PEO services.
  • Global employer of record services.

*Note: Rippling currently offers a one-month free subscription if you sign up within six weeks. This is subject to end anytime, so please check its website for the latest.

Learn more about Rippling

Rippling is also one of my favorite human resources management systems (HRMS) because it offers robust, native solutions and services to cover most HR needs without relying on third-party solutions and acquisitions.

You can explore some of the resources below to learn more about Rippling’s full range of capabilities.

Goco logo

GoCo: Best HRIS for employee record-keeping

Overall score

3.82/5.00

User reviews

3.49/5.00

Pricing

2.94/5.00

Platform & interface

4.01/5.00

Core HR

4.38/5.00

Workforce management

3.58/5.00

Pros

  • Ability to select authorized representatives to verify new hire’s I-9 identifications, including non-business personnel.
  • AI knowledge base to quickly search for information from uploaded documentation.
  • Ability to test drive GoCo through its product tour to determine product fit.

Cons

  • GoCo requires you to sync payroll with your current provider or to embed payroll through its partnership with Gusto.
  • Modules like performance management, time-tracking, and HR support are add-ons.

Why I picked GoCo

If your main goal is to move toward 100% electronic recordkeeping, GoCo is the best choice for digitizing paper files and creating a single source of truth for company processes. GoCo’s ability to automate employee data collection and self-service makes it second on my shortlist, scoring 3.82 out of 5.

While GoCo lost points for its lack of native payroll and lackluster reporting, they may not be issues if you have few employees or do your own payroll. You may also outsource your payroll and benefits administration already; if that’s the case, GoCo can be a great way to streamline those processes when sharing information with third-party providers.

Focusing solely on HRIS features, GoCo was the clear winner among the platforms I tested. I was particularly impressed with the software’s auditable document tracking and collaboration features, which earned a perfect 5 out of 5 score.

In addition to pre-built employee preboarding procedures like collecting I-9 and W-4 paperwork, you can also create custom fields that are uniquely relevant to your business in GoCo. For example, you can gather uniform sizes for frontline workers or fun facts to use during orientation training.

If you lack other collaboration apps like Microsoft Teams, GoCo’s homepage lets you send company-wide notifications for things like emergency closures and company events. And, if you add GoCo’s messages module, HR and office administrators can send emails and texts directly to employees within the app.

GoCo also anticipates and accommodates employees’ needs by allowing them to clock in and out of shifts, view upcoming holidays, and see PTO accruals directly from the homepage. Even its knowledge base AI assistant ensures employees don’t have to look through your company documentation to find your bereavement leave policy. No other platform I tested offers conversational AI capabilities.

Despite this, GoCo is very U.S.-centric, so you must invest in other platforms if you need to hire and pay international staff or contractors. Likewise, you will need to integrate with other platforms if you need payroll and recruitment functions, which could lead to difficult data silos long term.

Even so, GoCo is a strong choice for your first HRIS since it’s flexible enough to support teams in and out of the office.

Customizable documents

GoCo’s document management capabilities allow you to move away from paper processes by uploading paper documents and transforming them into fillable forms that collect legal eSignatures. You can even insert variable fields, like employee name and title, that populate dynamically for each person, reducing the time it takes to complete the form.

One of the most appealing features of GoCo’s Documents module is that you can drag and drop forms into its editor from multiple sources, including Google Drive. Even more unique, you can take a picture of your form and upload it directly within the platform — a helpful feature if you need to digitize old hard copies and don’t have access to a scanner.

GoCo’s documents dashboard displays a dropdown menu with options to upload documents by computer, Google Drive, Box, OneDrive, URL, and by taking a picture.
With GoCo, you have multiple ways to upload documents to transform them into electronically fillable forms, including by taking a picture. Source: TechnologyAdvice
Employee profiles

One of my favorite features in GoCo is employee profiles— specifically, its timeline feature. System administrators and managers can add shared or private notes, praise, or feedback within employee profiles to provide a historical record of their successes and stumbles.

You can even share notes with your manager in your profile, including personal achievements, challenges, and one-on-one meeting notes. 

GoCo is not a full-fledged performance management or employee engagement platform. However, these elements make it easier to track employee development, complete performance reviews, and keep employees invested in their own success.

GoCo’s timeline dashboard displays a list of changes by date for an employee named Charlie, including praise from a coworker and a professional achievement.
Managers can praise or offer suggestions for improvement to direct reports either privately or publicly in their profiles, allowing them to monitor their reports’ career growth over time. Source: TechnologyAdvice

Customizable workspaces

If you’re a small business trying to create consistency in a work process, GoCo’s customizable “spaces” module provides a simple way to centralize a business operation in one place. For example, you might have a space dedicated to expense management procedures. Within the space, you can access the form to request expense reimbursement or start a workflow for managers to collect and review receipts for approval.

In my case, I created a space to help streamline workplace injury procedures. I added widgets to start a workers’ compensation claim, access injury forms, and view workflow process analytics. If managers constantly ask HR staff what to do in certain situations or if you have process documents stored in multiple locations, this is an efficient way to centralize the information.

GoCo displays a workspace with widget icons on the left, a widget formatting window on the right, and a text block in the middle explaining how to start a company’s work comp process.
GoCo lets you drag and drop text, images, workflow buttons, tables, and visualizations into your space to create a home for any company work process. Source: TechnologyAdvice

GoCo’s pricing starts at $5 PEPM and has four tiers to choose from, depending on whether you need payroll and benefits administration support. Its lowest tier, Premium HR, comes with onboarding, employee self-service, document management, and simple PTO tracking. You can then add modules like performance management and time tracking.

GoCo scores 2.94 out of 5 for pricing. Although it is one of the more competitive on my shortlist for starting price, it falls short on scalability. As you add more people to GoCo, its features become unwieldy, and maintaining automated workflows becomes time-consuming. Its data analytics will also start to feel too basic as your processes become more complex.

However, GoCo is the most affordable to start with. If you have few employees and budgetary constraints, it’s the best choice. You can also test out the full capabilities of the platform in its product tour.

GoCo packages

Premium HR

Premium HR + Benefits Admin

Premium HR + Payroll

Premium HR + Benefits Admin + Payroll

Starts at $5 PEPM

  • Employee database.
  • Onboarding and offboarding.
  • HR document management and e-Signature.
  • Organizational chart and directory.
  • Company announcements.
  • AI knowledge base.
  • PTO tracking.
  • eNPS surveys.
  • Reporting.
  • Mobile application.

Everything in Premium HR, plus:

  • Enrollment self-service.
  • Event management and documentation.
  • Open enrollment administration.
  • Automatically calculated payroll deductions.
  • EDI feeds and carrier integrations.
  • ACA reporting.
  • 1094/1095 reporting and filing.

Everything in Premium HR, plus:

  • Payroll processing.
  • Federal and state tax filing.
  • Configurable payroll grid.
  • Unlimited payrolls.
  • Employee paystubs.
  • Direct deposit or paper checks.
  • Automatic reconciliation and configurable general ledger.
  • W2, W4, 1099, and new hire filing.

Includes all Premium HR, benefits administration, and payroll features.

Additional services

  • Performance management.
  • Engagement surveys.
  • Recruiting (powered by JazzHR).
  • Advanced workflows.
  • Time management.
  • PTO history, balances, & accrual calculations.
  • HR compliance.
  • Messages.
BambooHR logo

BambooHR Core: Best HRIS software for employee experience

Overall score

3.76/5.00

User reviews

4.38/5.00

Pricing

2.81/5.00

Platform & interface

4.01/5.00

Core HR

4.03/5.00

Workforce management

3.75/5.00

Pros

  • Self-service features allow employees to find information and accomplish HR tasks independently.
  • Built-in calendar to see employee availability and vacation time for easier PTO management.
  • Out-of-the-box reporting and HR analytics for small businesses.
  • Access to more than 125 integration partners.

Cons

  • Payroll, time tracking, benefits administration, and performance management are add-on features for an additional fee.
  • No built-in scheduling tools.
  • Must purchase the Advantage plan for onboarding and offboarding modules.
  • Customer support in Essential Plan is limited to email.

Why I picked BambooHR

If you have both office and field employees with varying levels of digital literacy, BambooHR’s simple interface and quick access features make it stand out for the employee experience. Coming in with an overall score of 3.76 out of 5, BambooHR Core is an excellent HRIS for first-timers needing a single system of record for their people data.

BambooHR also consistently scored 3.5 or above in every category except pricing, illustrating its jack-of-all-trades HR feature set. While this makes BambooHR a highly accessible platform, it also means its various modules lack some of the features to support more complicated business scenarios, like global payroll.

But, if your goal is to implement and track your HR data processes, BambooHR is the easiest to start with.

BambooHR Core is BambooHR’s starter plan, with features like document retention, time-off management, onboarding, and access to standard pre-built reports and analytics. Its add-on features and intuitive interface make it one of the easiest HRIS for first-timers to learn.

One way BambooHR does this is by giving managers and individual contributors access to almost all of its capabilities on its mobile app. This is great for HR teams that travel between multiple locations and need a way to complete HR processes on the go. I particularly like how employees can request time off directly from the app’s homepage, which immediately notifies their manager.

You might also like BambooHR Core’s pre-configured approval workflows, reports, and permission sets. Besides speeding up the implementation process, it means less hassle if you’re a small business without clearly defined processes. Core also helps you learn best practices while standardizing your time-off approvals and other company policies.

One of BambooHR Core’s benefits results from changes to its subscription plans in early 2024. Now, all customers have access to its applicant tracking system (ATS), which supports basic candidate sourcing, hiring funnel progression, and job offer management. It’s more manual than a standalone ATS, but it is enough if you only want one platform to manage both your incoming and existing employees.

Intuitive user interface

BambooHR is one of the easiest platforms to navigate as it uses a simple system of horizontal tabs to organize and access various people functions. It only takes one or two clicks to access the information you need. It also feels significantly less cluttered than alternatives like TriNet HR Platform and GoCo, which list every module and feature on the left rail without any meaningful categorization.

One of the best features of BambooHR is the ability to rearrange and edit your homepage with widgets meaningful to you. For example, if you want your company’s turnover report front and center, you can drag and drop it to where you want on your homepage.

Similar customization options are available in your employee profile, allowing you to move your various tabs — like Personal, Time Off, and Documents — in the order you want. If you have permission access, you can edit and add different fields within each tab, like your address, job, and salary fields in the Personal tab, to quickly access the information that applies to you.

See what BambooHR’s homepage looks like in our video overview:

Employee self-service

BambooHR Core emphasizes employee self-service to free HR staff from completing mundane data entry tasks, like updating an employee’s address. Core places the responsibility on employees to make these changes either on a desktop or within its mobile app.

If you purchase BambooHR’s Pro plan or other add-on modules like time tracking, the number of self-service options employees can access increases. Moreover, employees can access many self-service features directly from BambooHR’s homepage, such as requesting time off or clocking in and out of shifts.

While this may seem small, it makes it much easier for employees to complete everyday tasks with less effort. In contrast, clocking in for a shift on the desktop version of Rippling requires at least three clicks with its time and attendance module add-on. This adds unnecessary complexity to a common task, especially for tech-averse employees.

BambooHR homepage shows a list of to-dos on the right and views of goal progress, active trainings, benefit enrollments, and PTO accruals on the right, plus a button to request time off.
Employees can access self-service functions from their BambooHR Essentials’ homepages, such as requesting time off or accessing your team directory. Source: TechnologyAdvice

BambooHR overhauled its subscription plans in early 2024, changing its Essentials and Advantage tiers to Core and Pro. Core and Pro now come with more modules; in particular, Core customers now have access to onboarding and hiring, which BambooHR previously reserved for its Advantage subscribers.

The changes align Core with the other HRIS in my roundup, but it retains its 2.81 pricing score. This is because starting with Core is still quite expensive and doesn’t include fundamental HR functions like payroll and time-tracking, continuing to reserve those features as paid add-ons. Though BambooHR does offer discounts to users that purchase the HR, payroll, and benefits modules.

BambooHR only becomes competitive once you can take advantage of its volume discounts, but even then, other HRIS like GoCo and Gusto may be more affordable. BambooHR remains the better choice if you want a cohesive interface built upon native modules, but you should expect to pay more as a result.

BambooHR packages

Core*

Pro*

  • For up to 25 employees: $250 per month flat rate.
  • For more than 25 employees: $10 per employee per month (PEPM).
  • Volume discount applies after 25 or more employees.
  • Includes:
    • HRIS and reporting.
    • Hiring and onboarding.
    • Time off and benefits tracking.
    • Access to integrations marketplace.
  • For up to 25 employees: $425 per month flat rate.
  • For more than 25 employees: $17 PEPM.
  • Volume discount applies after 25 or more employees.
  • Includes everything in Core, plus:
    • Performance management.
    • Employee experience and rewards.
    • Employee community.

Additional modules

  • Payroll.**
  • Benefits administration.
  • Time tracking.

* There is a one-time implementation fee for the Core and Pro plans and the Payroll add-on. If you have fewer than 25 employees, you can opt for the QuickStart implementation for a lower fee.

** Please note that additional factors, like the number of FEINs or states where you need payroll, can affect this price. Please contact BambooHR for specific pricing quotes.

Special offer

Currently, BambooHR offers a 15% discount if you combine its payroll and benefits administration add-ons with its Core or Pro plans. Visit BambooHR below to learn more.

Explore more BambooHR reviews

You can learn more about BambooHR by visiting my full product review or our top product lists below.

ADP RUN Essential: Best HRIS system for payroll

Overall score

3.76/5.00

User reviews

3.43/5.00

Pricing

3.12/5.00

Platform & interface

4.38/5.00

Core HR

3.63/5.00

Workforce management

3.85/5.00

Pros

  • Variety of packages to serve startups and small businesses.
  • Extensibility via ADP add-ons and integrations.
  • Access to 24/7 customer support, even on its lowest price tier.
  • Various ways to pay employees, including on-demand pay through ADP’s Wisely paycard and check processing.

Cons

  • Essential and Enhanced packages lack proactive compliance alerts to help with potential labor law violations.
  • Time tracking, scheduling, and benefits administration are add-on modules.
  • Managers must download two mobile applications (ADP RUN and ADP Mobile Solutions) to complete mobile payroll and access employee self-service features.
  • Essential plan is only for companies with 1–10 employees.

Why I picked ADP RUN

ADP RUN Essential is best if you have complicated payroll functions, like multiple payroll schedules, workers in numerous states, or various employee classifications. Its 24/7 customer service, add-on modules, huge integration library, and payroll services make it one of the most adaptable options for a new business.

Coming in at 3.73 out of 5, RUN Essential lost points for keeping most of its employee management features in its higher price tiers and for its lackluster analytics that are limited to payroll reports. However, its compliance-conscious features and ability to move between ADP products make it the best option if you expect your payroll needs to evolve significantly.

If you need only an HRIS with payroll, then RUN powered by ADP is a great way to start paying and handling your people operations electronically. It includes a basic employee records database, self-onboarding, and payroll processing.

RUN’s Essential tier also offers employment verification and background checks, services you typically need to outsource or integrate with third-party providers. As you scale RUN’s price tiers, you can access more small-business-friendly features, like salary benchmarking, job costing, handbook creation, state-mandated sexual harassment training, and a simple ATS.

However, RUN’s heavy focus on payroll comes at the cost of core recordkeeping and communication features. For example, its homepage features several widgets to start payroll or view past payroll totals. But it doesn’t have quick access buttons for employee self-service functions, like requesting time off, viewing your paystub, or clocking in and out.

Beyond a simple task list, the platform doesn’t include internal communication features like company announcements or a newsfeed. Document creation and storage are also reserved for its Complete plan and up. As a result, RUN scored the lowest in our roundup for its HRIS alone, at 3.5 out of 5.

Despite this, RUN integrates with over 150 applications, including popular time-tracking, scheduling, and collaboration apps, which can fill these functionality gaps. ADP also offers PEO, EOR, and outsourcing services to handle your payroll process for your small or non-existent HR or accounting teams. This frees up time for you to focus on the money-making aspects of your business.

User-friendly, multi-state payroll

ADP RUN lets you complete payroll in two steps. In step one, you enter all payroll data, including regular and overtime hours, PTO, expenses, bonuses, or other deductions. RUN will then flag any issues you need to resolve, like missing time information or direct deposits, before step two: preview and finalization.

You can also speed up the payroll process by importing your time data from a third party or adding RUN’s time-tracking module. If you have workers that you pay the same number of hours for each payroll, like salary-exempt employees and contractors, you can enable “RUN & Done” to have RUN automatically process payroll for you.

What’s great about RUN Essential is its variety of payroll features within its lowest price tier compared to others.

For example, unlike Gusto Simple, Essential lets you pay multiple work types in more than one state. Essential deducts and files all federal, state, and local taxes for you, unlike Patriot’s Basic Payroll. And Essential can print and deliver paychecks, so you don’t have to force your workers to have direct deposits or sign up for paycards, especially if they have personal, cultural, or religious objections to electronic banking.

A laptop shows ADP RUN’s homepage with a computer mouse clicking the run payroll button; the button and mouse appear artificially larger for emphasis.
RUN’s emphasis on payroll means you can start the process directly from your homepage and even calculate pay to write off-cycle manual checks.
Source: ADP
General ledger connection

Because RUN Essential has access to ADP’s General Ledger Interface (GLI), you don’t have to manually enter your data into your general ledger (GL) or download a CSV file. Instead, RUN creates GL journal entries and exports them into QuickBooks, Xero, Wave, or Creative Solutions for you.

The one rather tedious thing is that you have to remember to do this process after every payroll, as it does not automatically do so. It can also take a moment for ADP to export the information from its database, depending on the complexity of your payroll. But compared to other HRIS that lack integrated GL exports, this can help keep your small business bookkeeping in order.

Like all of ADP’s products and services, RUN does not disclose its pricing. However, you can choose from four different price plans: Essential, Enhanced, Complete, and HR Pro.

ADP RUN’s pricing is based on the number of employees, your payroll frequency, and the add-on modules you need. ADP RUN will invoice you after each payroll run, with a price of somewhere between $4 and $6 per employee per payroll cycle. For 25 people with a weekly payroll, I was quoted $135 per payroll for Enhanced and $150 per payroll for HR Pro.

The price will be much less for the Essential plan since it is for companies with 1–10 employees. Most third-party sources indicate RUN averages at about $79 per month plus $4 PEPM.

With the above in mind, ADP RUN is more expensive than an HRIS with just employee record-keeping features. Despite that, ADP earned a 3.13 out of 5 for pricing because it offers a first three months free promotion and you can easily scale within the ADP product family.*

Moreover, ADP offers more payroll features to start than Gusto or Patriot Payroll while being cheaper than Paycor Basic. So, if you want an employee roster and payroll in one, going with RUN is your best bet.

ADP RUN packages

Essential

Enhanced

Complete

HR Pro

  • Multi-state payroll.
  • Automatic tax calculations and filing.
  • Employee self-onboarding.
  • ADP Wisely Direct Debit card access.
  • New hire reporting.
  • Background checks.

Everything in Essential, plus:

  • Garnishments.
  • State unemployment insurance management.
  • Job costing.
  • Job posting via ZipRecruiter.

Everything in Enhanced, plus:

  • Live HR support.
  • Employee Handbook Wizard.
  • Proactive compliance alerts.
  • Job Description Wizard.
  • Document creation and storage.
  • Salary benchmarks.

Everything in Complete, plus:

Additional modules

  • Time and attendance.
  • ADP-brokered retirement services.
  • ADP-brokered health insurance.
  • ADP-brokered workers’ compensation.
  • Small business marketing toolkit by Upnetic.

*Note: ADP applies a credit to your invoice if you are in good standing with them after processing payroll for three months.

The TriNet logo.

TriNet HR Platform Essentials: Best HRIS for benefits administration

Overall score

3.69/5.00

User reviews

3.86/5.00

Pricing

2.88/5.00

Platform & interface

3.06/5.00

Core HR

4.15/5.00

Workforce management

4.35/5.00

Pros

  • Native time-tracking and scheduling in all plans.
  • Mobile app supports everyday tasks like enrolling in benefits and submitting PTO requests.
  • Pre-built reports with AI-powered predictive analytics help with strategic decision-making.

Cons

  • Payroll, bring-your-own broker, and HR and payroll advisory services incur additional fees.
  • In-app Compliance Assistant only includes deadlines for federal HR, benefits, and payroll requirements, not state or local.
  • EDI carrier feeds are available only to companies with more than 50 employees.

Why I picked TriNet HR Platform Essentials

At 3.69 out of 5, TriNet HR Platform Essentials is a great choice if you need basic coverage for core HR processes like recordkeeping, payroll, time tracking, and benefits at a competitive price. In particular, its ability to compare various benefits online at your convenience without going through a broker can save you time searching for competitive benefits elsewhere.

Compared to other HRIS, TriNet HR Platform includes its brokered benefits administration in all its product tiers. If you want to provide your employees with benefits coverage at an affordable price and remain compliant with all relevant laws, HR Platform is one of the best options.

TriNet HR Platform Essentials is for companies that prioritize effective benefits administration. It provides the flexibility to use TriNet-brokered benefits at no additional cost or bring your own broker for an extra $5 PEPM. This is unlike other vendors in my top five, where benefits management is included in a higher price tier or as an optional add-on.

Besides benefits administration, HR Platform Essentials offers a fair amount of features in its base plan that others do not, like time tracking and scheduling. As you upgrade your subscription, you gain access to features such as compensation, performance, and employee engagement. This aligns with the HR features most companies need as they grow.

However, HR Platform ranks last in my shortlist for user experience; in particular, the interface is unintuitive, the setup is complicated, and the controls are surprisingly basic.

For example, HR Platform does not organize its HR modules by theme for easy navigation on the left rail. Instead, you must read all the apps on the left rail, which often results in excessive scrolling to find what you need, adding unnecessary time to switch between HR processes.

While HR Platform’s people analytics are more holistic than ADP RUN’s, they are clunky to use. First, you can’t preview any pre-built or custom reports directly in HR Platform; you must download and open them in a separate program that reads .xlsx files, making for a rather cumbersome experience. Plus, its predictive analytics to help forecast HR metrics like turnover aren’t available until its Growth plan and after you’ve accumulated at least two years’ worth of data.

Still, if you need an employee database with benefits, payroll, scheduling, and time tracking for a non-exempt hourly workforce, HR Platform Essentials with the payroll add-on is an affordable option.

Benefits administration

HR Platform Essentials includes its brokered medical, dental, vision, commuter, 401(k), health savings accounts (HSAs), and flexible spending accounts (FSAs) at no extra cost. You can also shop for plans with popular carriers like UnitedHealthcare, Cigna, and Blue Cross Blue Shield through TriNet’s Health Insurance Marketplace. There, you can even compare plans side-by-side and filter results that are compliant with the Affordable Care Act (ACA).

For additional fees, TriNet can also manage COBRA and send benefit enrollment changes to carriers through electronic data interchange (EDI) feeds. These, plus ACA employee eligibility monitoring, can help your HR teams completely automate benefits administration and ensure you remain compliant.

Another convenient tool is the ability for employees to connect apps, like Uber and Lyft, to their TriNet HR Platform mobile app to submit claims for their commuter benefits easily. Meanwhile, managers can monitor commuter and FSA invoices directly within HR Platform to understand the value of these programs.

TriNet’s Health Insurance Marketplace displays a dashboard with a list of ACA-compliant medical insurance plans with filters, like the number of workers, zip code, and employee average age filters, on the right to refine your search.
Exploring and comparing medical insurance plans on TriNet’s Health Insurance Marketplace. Source: TechnologyAdvice
Time tracking and scheduling

HR Platform offers time tracking and time-off management tools that sync with payroll, benefits, and scheduling. Besides making employee time management more efficient, it provides managers visibility over who’s at work and when. HR Platform also includes features like geolocation and picture-taking on its mobile app to prevent buddy punching and time fraud.

HR Platform Essentials’ scheduling tool is also unique for an HRIS. You can assign shifts, copy over schedules from previous weeks, and set up recurring shifts. This is great for small teams with basic shift schedules, but it is rudimentary if you manage multiple locations or require scheduling flexibility.

For instance, it cannot predict staffing needs based on historical data and cannot automatically schedule employees according to their availability, roles, or competency levels. It also doesn’t monitor breaks or shift lengths for minors, so you have to pay extra attention to ensure compliance with federal and state youth labor laws.

That said, if you want to consolidate your scheduling and time clock tasks in one system, HR Platform Essentials will standardize your processes to make them more reliable and efficient.

TriNet HR Platform displays its weekly schedule calendar with a pop-up window for adding a shift, plus fields to configure date, time, recurring shift days, and worker assignment.
You can set up recurring shifts within HR Platform to avoid manually entering the same ones every week. Source: TechnologyAdvice

TriNet HR Platform Essentials scored 2.88 out of 5 for pricing, dropping slightly from its previous score for its lack of a free trial following its branding change at the end of 2023. While it can be affordable for payroll and time tracking, this is if you have fewer than 41 employees. Otherwise, you’ll pay less by purchasing Gusto Plus, which includes payroll, time tracking, recruiting, and performance management modules.

HR Platform also has a five-employee minimum requirement, meaning you pay at least $40 monthly even if you only have one or two employees. This is costly if you’re only looking for a more efficient way to manage your employee database. In this scenario, it’s better to go with GoCo.

The HR Platform’s limited customization options and support for employees in multiple time zones make it less scalable than Rippling or ADP. Although this hurt its pricing score, if you don’t expect to expand internationally, this might be a non-issue.

TriNet HR Platform packages

Essentials

Growth

Zen

Price (billed monthly): $10 PEPM

Price (billed annually): $8 PEPM

Includes:

  • Onboarding.
  • Employee management.
  • Time off management.
  • Scheduling and time tracking.
  • Basic reporting and analytics.

Price (billed monthly): $20 PEPM

Price (billed annually): $16 PEPM

Includes everything in Essentials, plus:

  • Customizable reports and analytics.
  • Prediction trends.
  • Compensation management.
  • Performance management.

Price (billed monthly): $33 PEPM

Price (billed annually): $27 PEPM

Includes everything in Growth, plus:

  • Employee engagement surveys.
  • Company announcements and newsfeed.
  • Task manager.
  • Payroll.

Additional modules

  • Payroll: $6 PEPM
  • Advisory services: $8 PEPM
  • Benefits admin using own broker: $5 PEPM
  • Recruiting by JazzHR: Starting at $35/mo.

Note: New customers who subscribe to an annual contract and pay upfront will save 20% on their HR Platform plan for a limited time.

Honorable mentions

Many platforms I reviewed have great features that might better appeal to your particular needs. If the above platforms don’t quite fit, one of these might.

Gusto Simple: Best HRIS software for new businesses

Alternative for: ADP RUN Essential and TriNet HR Platform Essentials

Overall score: 3.65/5

When to choose Gusto Simple

If you’re new to HR software or running payroll for the first time, Gusto Simple is a great entry point into people management software. The interface is lean and easy to navigate. Besides being one of the most affordable payroll vendors, Gusto can also help you register your business in the states where you employ workers.

Why it didn’t make the list

Gusto’s core employee database is weak compared to others. For example, you can only store and send documents in Gusto Simple. Employees also can’t access an employee roster and organization chart unless you purchase Gusto’s Plus tier or higher.

Deel HR: Best HRIS software for global HR management

Alternative for: Rippling

Overall score: 3.49/5

When to choose Deel HR

If you’re on a budget, have fewer than 201 employees, and are expanding internationally, consider Deel HR since it’s free to start. Like Rippling, Deel HR localizes employee profiles for over 150 countries. You can even automate task lists and notification workflows similar to GoCo.

Why it didn’t make the list

Deel HR’s platform is much less feature-rich than competitors like Rippling. In particular, Deel HR lacks native time-tracking solutions, forcing you to integrate with third-party solutions. It also does not support project tracking for your contingent workforce.

Bob: Best HRIS system for employee recognition and support

Alternative for: BambooHR

Overall score: 3.29/5

When to choose Bob

Choose Bob if you already have a payroll provider but want a user-friendly system that fosters employee engagement across distributed teams. I love Bob’s configurable homepages with an employee recognition newsfeed, a place to learn fun tidbits about coworkers, and an area to submit anonymous concerns to HR.

Why it didn’t make the list

Bob is elusive about its pricing and lacks native payroll and benefits administration functions. Although it has a stellar HRIS, you may pay more for your HR tech stack overall since you need to integrate with third parties to cover core HR and compliance functions.

Human resources information system FAQs

The HRIS implementation timeline can vary based on several factors including:

A simple HRIS implementation may take two to four weeks, while a more involved or phase-based approach may take closer to eight weeks. If you choose a more versatile solution that also includes payroll and benefits, the implementation process may take longer.

The main components of an HRIS system are listed below. Each HR tool will have slightly different offerings, with some HRIS systems focusing primarily on the employee database function while others support a broader range of human resource management functions. 

  • Employee database: Fundamentally, an HR information system is an easily searchable directory of employee information and paperwork.
  • Time and attendance: Many HRIS systems include tools that allow managers to create schedules, approve timesheets, and other core staffing tasks.
  • Benefits administration: Select HRIS platforms support basic benefits functions such as open enrollment.
  • Compliance: HRIS systems assist with document storage and retention, employee onboarding, and other compliance requirements.
  • Payroll: HRIS systems sometimes have basic payroll capabilities, though they’re often not as comprehensive as standalone payroll software.
  • Reporting and analytics: HRIS solutions include basic reports and workforce analytics dashboards.

If your preferred HRIS does not support an HR function that you need help with, you may be able to integrate a separate standalone solution with your HRIS platform to allow both systems to work together and share data.

HRIS solutions eliminate many manual administrative processes to give HR staff more time for higher-impact work. Even without sophisticated HR automations, HRIS platforms take care of time-consuming tasks like organizing employee files and preparing HR reports. They can also support compliance with secure document storage and help HR teams make more data-driven decisions with easier access to workforce data.

HRIS systems can include payroll, but often it is an add-on or a separate offering. Integrating HRIS and payroll software centralizes employee data and most core HR functions, creating a more convenient and efficient experience for HR staff and employees alike.

If you’re looking for a standalone payroll solution, check out our roundup of the best payroll software.

Some HRIS systems include basic job posting and applicant tracking tools, though these tools are often limited compared to a fully functional application tracking system. Some HRIS systems also offer add-ons for hiring tools such as background checks and compensation benchmarking.

Types of HRIS systems

As a repository for employee data, the HRIS system houses various employee data to support the full scope of HR. There are five main types of HRIS: tactical, operational, strategic, comprehensive, and specialized.

Tactical HRIS supports HR in fulfilling basic aspects of employment, such as payroll and benefits management. These are the most typical types of information systems found in the solutions discussed here.

For example, Gusto includes tactical information systems to support both payroll and benefits administration, while BambooHR can perform those functions if you add them to its basic system.

Operational HRIS are those that support talent acquisition and talent management. Applicant tracking features of some HRIS solutions help with talent acquisition, while performance management, also typically an optional feature of an HRIS system, assists with talent management.

The ATS and performance management functionalities usually come standard in more complex human resources management systems (HRMS). If your company needs recruiting tools and performance management, check out our Top HRMS solutions that support talent management and retention.

Strategic HRIS, such as learning management systems (LMS), helps companies retain employees by filling necessary skills gaps and supporting employee experience and career growth. These are most often found in human capital management (HCM) solutions but are included in some HRIS and HR management software solutions as well.

If you’re looking for tools that support strategic HR functions, such as workforce analytics and talent development, check out our list of Top HCM vendors.

Comprehensive HRIS platforms bundle all of the functions above — or a combination of them — into one platform. All vendors described here are considered comprehensive information systems.

Limited-function or specialized HRIS systems focus on one or a few core information systems to support a narrow list of HR functions. JazzHR, for example, is a standalone operational information system that supports recruitment and integrates with other HR systems.

Learn more about the different types of HRIS in our video below:

What are the benefits of HRIS systems?

HRIS systems offer several key benefits for businesses. Though the exact features and benefits will vary based on the HRIS technology vendor that you choose. Here are the biggest benefits that you can expect when investing in an HRIS platform for your organization.

Unsure of what an HRIS can do for you? Learn about The Key Benefits of HRIS Software or check out our video below:

Better employee onboarding experience 

HRIS platforms can support paperless onboarding for a more efficient and organized onboarding process. This makes it easier to onboard remote employees who will not be coming into the office in-person to fill out their paperwork. It also cuts down on filing time and ensures that no paperwork goes missing as the electronic onboarding documents can be instantly stored in the employee’s digital file.

HR analytics and reporting

Workforce analytics help your HR department make more informed, data-driven decisions. For example, HR analytics can help you monitor turnover rates to identify trends or potential contributing factors and implement an effective employee retention strategy. While the reporting capabilities of an HRIS may not be as robust as an HCM platform or full-service HR suite, HRIS systems can still be used to analyze employee data and generate basic reports. 

Compliance support

HRIS systems offer a compliant solution for storing sensitive data. Electronic file management helps employers meet document storage requirements and provides a paper trail in the event of an audit. Some HRIS systems even offer federal, state, and local compliance tools or add-ons to help employers comply with meal break regulations, time off, and leave of absences like FMLA.

Scalability

The HRIS functionality is the backbone of most HR software systems and HCMs, so investing in an HRIS is a smart investment for growth-stage businesses. For example, many HR software vendors offer a bare-bones HRIS that you can supplement with add-on modules and integrations as your employee headcount grows and your business needs begin to change. Then, once you’ve reached a critical mass, you’ll have the option to upgrade your HR software to the next tier of functionality without needing to switch vendors.

Fewer manual HR tasks

HRIS systems increase efficiency by streamlining common administrative HR workflows. The electronic paperwork management features of HRIS systems also cut down on filing and makes it quicker to access and organize employee paperwork and information.

Looking for more advanced automations? Check out our roundup of the best HRMS software to find solutions with great workflow customization and automation tools.

What does an HRIS cost?

The cost of an HRIS will vary based on several factors, including your employee headcount, feature requirements, and deployment expectations. HRIS features are often wrapped into full-service HR software suites, which will typically cost more than a standalone HRIS system.

Most HRIS software vendors use a per employee per month (PEPM) pricing model, which is usually the most affordable structure if you have a low headcount. However, keep in mind that cost comparisons between vendors will likely change as your organization grows, so it’s worth factoring in your future hiring plans as well.

If you’re looking for a budget-friendly HRIS solution, you can find options in the $5-$10 PEPM range. GoCo, the cheapest vendor to make our list of top picks, starts at $5 PEPM. TriNet and Rippling also offer plans starting at $8 PEPM.

For more information on the cost of HRIS systems and other HR software options, explore the resources below:

How to choose the best HRIS systems

There are tons of HRIS platform options on the market today, making it tough to decide which one is the right fit. However, consider the below to help you find the right HRIS solution for your organization’s needs:

  • Choose Rippling if you need a balance of core HR features and service options to support you as you grow.
  • Select GoCo if you’re looking to move all your people data to a digital platform.
  • Go with BambooHR Core if you prioritize a jack-of-all-trades HR platform that’s easy for your staff to learn.
  • Pick ADP RUN Essential if you have complex payroll and compliance needs.
  • Choose TriNet HR Platform Essentials if you want more robust and customizable benefits for your staff.

Not ready to buy yet? Check out our comprehensive HR Software Guide to compare more solutions and find the best HR software for your needs.

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Best HRIS Systems of 2024 Looking for the best HRIS system on the market? We review the top HRIS systems so you can find the perfect fit for your business. ADP Run Essential,BambooHR Core,Bob,Deel HR,GoCo,Gusto Simple,HR,human resources,Rippling,Trinet Platform Essentials,top hris systems Rippling Logo GoCo BambooHR Logo Figure A_ ADP Logo TriNet Gusto ta11723-Deel-Wordmark-on-Transparent_email_signature hibob Rippling Logo The_Best_Hris_Systems_Of_2024_IMG_ (3) Rippling Unity's Workflow Studio lets you choose from nearly every employee data point for defining automation triggers and actions, allowing you to craft unique workflows without IT involvement. Source: TechnologyAdvice The_Best_Hris_Systems_Of_2024_IMG_ (20) Rippling Unity's analytics is much like an HR-specialized spreadsheet program, allowing you to aggregate data and create pivot tables and charts for more specificity. Source: TechnologyAdvice The_Best_Hris_Systems_Of_2024_IMG_ (6) Rippling employee onboarding process. Source: TechnologyAdvice The_Best_Hris_Systems_Of_2024_IMG_ (25) Rippling homepage. <br>Source: TechnologyAdvice<br> The_Best_Hris_Systems_Of_2024_IMG_ (9) Rippling Workflow Studio. Source: TechnologyAdvice The_Best_Hris_Systems_Of_2024_IMG_ (15) Editing a document in Rippling. <br>Source: TechnologyAdvice<br> The_Best_Hris_Systems_Of_2024_IMG_ (13) Organizational chart in Rippling. <br>Source: TechnologyAdvice<br> Goco logo The_Best_Hris_Systems_Of_2024_IMG_ (30) With GoCo, you have multiple ways to upload documents to transform them into electronically fillable forms, including by taking a picture. Source: TechnologyAdvice The_Best_Hris_Systems_Of_2024_IMG_ (7) Managers can praise or offer suggestions for improvement to direct reports either privately or publicly in their profiles, allowing them to monitor their reports' career growth over time. Source: TechnologyAdvice image-4 The_Best_Hris_Systems_Of_2024_IMG_ (29) GoCo homepage. Source: TechnologyAdvice The_Best_Hris_Systems_Of_2024_IMG_ (1) Building a workflow in GoCo. Source: TechnologyAdvice The_Best_Hris_Systems_Of_2024_IMG_ (10) Viewing a company announcement in GoCo. Source: TechnologyAdvice The_Best_Hris_Systems_Of_2024_IMG_ (16) GoCo Marketplace. Source: TechnologyAdvice The_Best_Hris_Systems_Of_2024_IMG_ (22) GoCo AI knowledge base. Source: TechnologyAdvice BambooHR Logo The_Best_Hris_Systems_Of_2024_IMG_ (18) Employees can access self-service functions from their BambooHR Essentials' homepages, such as requesting time off or accessing your team directory. Source: TechnologyAdvice The_Best_Hris_Systems_Of_2024_IMG_ (32) View of individual contributor homepages. Source: TechnologyAdvice The_Best_Hris_Systems_Of_2024_IMG_ (5) Editing homepage widgets. Source: TechnologyAdvice The_Best_Hris_Systems_Of_2024_IMG_ (12) Employee turnover report and visualization. Source: TechnologyAdvice The_Best_Hris_Systems_Of_2024_IMG_ (11) Adding a new employee. Source: TechnologyAdvice The_Best_Hris_Systems_Of_2024_IMG_ (27) Organizational chart. Source: TechnologyAdvice ADP The_Best_Hris_Systems_Of_2024_IMG_ (19) RUN's emphasis on payroll means you can start the process directly from your homepage and even calculate pay to write off-cycle manual checks. Source: ADP TriNet image-11 image-12 TriNet Homepage TriNet HR Platform homepage. Source: TechnologyAdvice TriNet Navigation TriNet HR Platform homepage with left navigation rail open. Source: TechnologyAdvice TriNet Time Clock Clocking in for a shift on TriNet HR Platform. Source: TechnologyAdvice TriNet employee directory TriNet HR Platform employee directory. Source: TechnologyAdvice TriNet Org Chart TriNet HR Platform employee organization chart. Source: TechnologyAdvice
Employee Benefits Guide: Types of Benefits to Offer in 2024 https://technologyadvice.com/blog/human-resources/employee-benefits/ Wed, 17 Jul 2024 19:41:31 +0000 https://technologyadvice.com/?p=75911 The right employee benefits will help you attract & retain top talent. See our guide on the types of benefits your company should be offering.

The post Employee Benefits Guide: Types of Benefits to Offer in 2024 appeared first on TechnologyAdvice.

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  • Employee benefits are the non-monetary compensation you provide your workers.
  • Popular employee benefits include health insurance, retirement savings, and paid leave, while uncommon benefits include child care, pet insurance, and mental health support.
  • Thorough cost analysis, industry standards research, and staff surveys are important to determine the best benefits to offer your employees.
  • Jul. 17, 2024: Jessica Dennis reviewed and rewrote the article for freshness and accuracy. She also rearranged elements on the page and updated the formatting to improve the flow of information.
TechnologyAdvice is able to offer our services for free because some vendors may pay us for web traffic or other sales opportunities. Our mission is to help technology buyers make better purchasing decisions, so we provide you with information for all vendors — even those that don’t pay us.

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What are employee benefits?

Employee benefits are non-monetary compensation that employers offer workers. In the U.S., employers usually share the cost of most benefits with their employees.

Benefits are different from employee perks. Although similar, employee benefits are must-have offerings that employees would otherwise pay for out of their income. If you use a house as an analogy, you can think of benefits as your utilities, like water, electricity, and gas.

Perks are nice-to-have offerings that your employees may or may not pay for themselves. They usually reflect your company values since most employees, regardless of classification, can access them. Perks include things like free meals, professional development courses, and discount programs. Using the house analogy, perks are like your fenced-in backyard, attached garage, and garbage disposal.

Outside of benefits required by law, employers in the U.S. have the freedom to customize their employee benefits packages to fit their company’s circumstances and industry expectations.

For example, you may offer benefits that align with employee tenure, like increasing the number of paid time off (PTO) days employees receive in a benefit year with each year of service. Or, you may offer insurance packages based on the employee’s full- or part-time status. However you organize your benefits, make sure all employees in the same or similar circumstances have equal access.

Advantages of offering employee benefits

Employee benefits are a net good for your organization despite the increased labor costs. This is because employee benefits help you:

Global benefits

Compared to other countries, benefits in the U.S. are much more employer-centric. While this allows you to curate employee benefits that fit your industry or company’s unique circumstances, it also means acknowledging that employees rely on you for benefits that other countries mandate by law.

For example, countries like Japan and the United Kingdom have universal healthcare coverage, meaning residents do not have to depend on their jobs for access. Many more countries have robust PTO laws that require employers to pay for parental leave and medical procedures. In 2023, Spain even passed a menstrual leave bill that requires employers to pay for three days of leave for women who experience painful, disabling periods.

Being mindful of benefits worldwide is vital for developing culturally appropriate and relevant benefits offerings for your distributed workforce. It also ensures your benefits align with your company’s values and culture by supporting the range of human needs and experiences.

For instance, if you have employees in both the U.S. and the U.K., you may offer health insurance free of cost to your employees in the U.S. to mirror the benefits coverage of their U.K. counterparts. Such offerings demonstrate your commitment to equity by providing equal access to opportunities and benefits company-wide, regardless of your employees’ locations and backgrounds.

Learn more about how to create an equitable global benefits strategy: An Employer Guide to Global Employee Benefits

Examples of employee benefits

The table below breaks down the most common employee benefits in the U.S., including those mandated by law and popular fringe (voluntary) benefits:

Legally-mandated benefits

Benefit

Type

Description

Workers’ compensation

Health and wellness

Provides employees with medical care and partial wage replacement following a work-related injury or illness.

Affordable Care Act (ACA)-qualifying health insurance

Health and wellness

Requires employers with 50 or more full-time employees to offer affordable health insurance to employees.

Medicare

Health and wellness

Provides health insurance to employees 65 or older; employees and employers fund this through Federal Insurance Contributions Act (FICA) payroll tax.

Social Security

Financial security

Provides a percentage of income to employees after reaching age 65 or older; employees and employers fund this through FICA payroll tax.

Unemployment insurance (UI)

Financial security

Issues partial wages to employees following a qualifying termination, such as a layoff; employers fund this through Federal Unemployment Tax Act (FUTA) and State Unemployment Tax Act (SUTA) payroll taxes.

Work and life balance

Mandates qualifying employers to provide up to 12 weeks of unpaid, job-protected leave to eligible employees for specific medical and family reasons.

Fringe benefits

Benefit

Type

Description

Medical or health insurance

Health and wellness

Pays for some or all of employees’ medical care; employees and employers usually pay for this through pre-tax payroll deductions; plans include Preferred Provider Organization (PPO), Health Maintenance Organization (HMO), or High Deductible Health Plan (HDHP).

Dental insurance

Health and wellness

Pays for some or all of employees’ dental care; employees and employers usually pay for this through pre-tax payroll deductions.

Vision insurance

Health and wellness

Pays for some or all of employees’ vision care; employees and employers usually pay for this through pre-tax payroll deductions.

Prescription or pharmacy insurance

Health and wellness

Pays for some or all of employees’ drug prescriptions; employees and employers usually pay for this through pre-tax payroll deductions.

Wellness programs

Health and wellness

Promotes health, well-being, and exercise through workplace offerings, like gym memberships, health screenings, and fitness and mental health stipends.

Short-term (STD) and long-term (LTD) disability insurance

Financial security

Replaces a portion of an employee’s income following a serious injury or illness; employees and employers usually pay for this through payroll deductions.

Financial wellness

Financial security

Provides financial literacy tools, such as money managing courses and earned wage access (EWA), to decrease employees’ financial stress.

Retirement and pension plans

Financial security

Ensures employees receive a portion of income replacement following retirement; employees and employers pay for these through pre-tax payroll contributions.

Annuities

Financial security

Provides employees with a set income regularly at a later date; qualified employee annuities allow workers to fund it through pre-tax contributions.

Life insurance and death benefits

Financial security

Issues employee beneficiaries a sum of money following an employee’s death; either employees, employers, or both may fund it.

Financial security

Pays for qualified medical expenses from an account that employees contribute pre-tax gross pay; HSAs roll over year after year and FSAs are use-it-or-lose-it accounts.

Relocation assistance

Financial security

Pays wholly or partially for expenses around work relocation, like travel, moving, food, and temporary lodging.

Tuition assistance

Financial security

Assists employees in paying for their education, usually in exchange for taking specific courses or maintaining a certain GPA.

Equity

Financial security

Allows employees to buy in and own stock shares of their company in exchange for a portion of its profits.

Paid time off (PTO)

Work and life balance

Provides pay to employees even if they did not work; companies can offer different kinds like paid sick, vacation, personal, bereavement, and jury duty leave.

Work and life balance

Provides pay time off to employees during holidays recognized by the company, such as Independence Day in the U.S.

Premium pay

Work and life balance

Provides income over an employee’s straight-time pay rate to incentivize working undesirable shifts or hours; overtime pay and shift differentials are examples.

Employee assistance programs (EAPs)

Work and life balance

Assists employees in finding solutions to personal problems affecting their work, such as financial, legal, health, and relationship issues.

Commuter benefits

Work and life balance

Lowers the gas, parking, and public transport costs employees pay to get to and from work; employees and employers pay for this through pre-tax payroll deductions.

Flexible work

Work and life balance

Allows employees to vary their work location or start and stop times but maintain the number of hours they work each week to accommodate personal needs, like child care and doctor visits.

Types of employee benefits

The benefits you can offer employees fall into two categories: legally mandated or fringe.

Legally-mandated benefits

Legally-mandated benefits are benefits you must offer your employees by law. In the U.S., federal law requires employers to provide and pay in whole or in part the following employee benefits:

  • Workers’ compensation.
  • ACA-qualifying health insurance.
  • Social Security.
  • Medicare.
  • Family and Medical Leave (FMLA).
  • Unemployment insurance.

Workers’ compensation (WC) is insurance that pays 100% of the medical costs associated with an employee’s work-related injury or illness. It also replaces some of the employee’s wages once they have missed work for a specified period.

All states, except Texas, require employers to purchase and maintain WC insurance through a state fund or a private insurance carrier. Some states also allow you to self-insure, allowing you to pay for WC claims directly without going through an insurance carrier.

WC is essential for employees, especially those in high-risk industries like logging, fishing, construction, and roofing. Besides providing a financial safety net for them following a workplace accident, it also incentivizes employers to develop comprehensive safety programs to protect their employees and reduce the chance of expensive claims that raise their insurance premiums.

The Affordable Care Act requires applicable large employers (ALEs) — or those with 50 or more full-time employees — to offer affordable health insurance to employees or risk a federal penalty. If you are an ALE, generally you will work alongside your insurance broker or carrier to find a plan that aligns with your benefits strategy and does not exceed a certain percentage of employees’ household income.

You should also consider your employee population when deciding on healthcare plans. A plan may be affordable by ACA standards, but your employees may still spend a significant proportion of their income on healthcare relative to their location and socioeconomic class.

For instance, employees may spend most of their income on transportation to and from work and groceries, especially if they live in food deserts. As a result, you may want to absorb more of the premium costs so employees retain most of their take-home pay.

Even if you are not an ALE, you may offer ACA-qualifying insurance as a part of your overall employee attraction and retention strategy. After all, according to SHRM’s 2023 Employee Benefits Survey, health insurance ranks as the most important benefit to employees. Plus, if you’re a small business and offer ACA-qualifying insurance, you may be eligible for a small business tax credit from the Internal Revenue Service (IRS).

Under the Federal Insurance Contribution Act (FICA), employers and employees are responsible for funding the federal Social Security and Medicare programs. 7.65% of your employees’ taxable wages each paycheck goes to these programs, which you match.

Social Security is a type of wage replacement available to people with disabilities or those 65 or older. Similarly, Medicare is a federal health insurance that covers the same demographic. Both ensure income and affordable healthcare once people reach retirement age.

Despite these federal social programs, most employers offer retirement and health insurance plans to fill in the gaps of these programs, especially for employees who want to maintain a certain standard of living.

The Family and Medical Leave Act (FMLA) requires employers with 50 or more employees within a 75-mile radius to provide at least 12 weeks of unpaid, job-protected leave for a qualifying family or medical reason. Typical reasons include childbirth, a serious health condition, caregiving responsibilities, or reasons involving a family member’s military service.

Because FMLA is a job-protected leave, you are responsible for maintaining benefits, like health insurance, during an eligible employee’s leave. You also must place them in the same or similar position upon their return to work.

While FMLA is unpaid, remember that some states mandate paid family leave. Even if your employees reside in states without these laws, offering paid family and medical leave is a great way to attract employees and showcase your dedication to their personal well-being.

Unemployment insurance (UI) provides partial income replacement to employees following termination for an eligible reason, usually a layoff. In most states, you pay for 100% of this benefit through the Federal Unemployment Tax Act (FUTA) and state equivalent acts (SUTA).

Although the FUTA rate is a flat 6% for most employers, some states impose experience ratings, meaning employers with more frequent unemployment claims pay higher UI taxes. As a result, businesses in seasonal or high-turnover industries usually have higher UI costs.

If this is you, remember to be upfront with your employees about their unemployment benefits. Many states require posters with instructions on filing for UI benefits upon termination; you may even have to provide them with your unemployment account numbers.

These benefits are important for employees who have just lost their income, and employers who are forthright about the process are more likely to develop loyal employees.

Fringe benefits

Fringe benefits are benefits you offer employees outside of those required by law. Because of this, you can also think of fringe benefits as voluntary or discretionary benefits.

There are several types of fringe benefits, but you can sort most into the following categories:

  • Health and wellness.
  • Financial security.
  • Work and life balance.

Health and wellness fringe benefits comprise any non-compensation benefit related to an employee’s physical, mental, and emotional well-being. The most common include the following:

  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Prescription and pharmacy insurance.
  • Wellness programs.

Most of these benefits aim to cover the costs of various health-related services, from doctor and hospital visits to dental cleanings and gym classes. Usually you’ll partner with an insurance carrier that manages, pays for, or reimburses employees on eligible health claims.

Considering health insurance benefits account for about 6.9% of an employee’s total compensation package, according to September 2023 Bureau of Labor Statistics data, many employers are finding low-cost health benefit alternatives. This may include access to onsite nurses, therapists, and wellness classes.

Financial security fringe benefits are any benefits that help employees manage their finances for future expenditures and retirement.

Most financial security benefits revolve around wage replacement following an injury, illness, retirement, or death. Others help to pay for life expenses, including education and moving. Below are some of the most common:

  • Short-term and long-term disability insurance.
  • Retirement plans, like 401(k) or Roth 401(k).
  • Pension plans.
  • Annuities.
  • Life insurance or death benefits.
  • Employee savings plans, like health savings accounts (HSAs) and flexible savings accounts (FSAs).
  • Relocation assistance.
  • Tuition assistance.
  • Equity.

Fringe benefits that balance work and life make it easier for employees to be successful in both their professional and personal lives. The most popular work and life balance benefit is job-protected paid leave that allows employees to miss work for various personal reasons without fear of termination.

Other standard work and life balance benefits include:

  • Paid time off (PTO).
  • Holiday pay.
  • Premium pay.
  • Employee assistance programs.
  • Commuter benefits.
  • Flexible work.

Since the COVID-19 pandemic, employees have placed greater importance on these benefits. Flexible work options, for example, are attractive to groups like single parents, caregivers, and people with disabilities, where traditional nine-to-five work is incompatible with their day-to-day realities.

SHRM’s 2023 Benefits Survey notices this shift, with 62% of employers now offering hybrid work opportunities and 59% subsidizing at-home office equipment. These benefits significantly open up your candidate pool, allowing you to source talent from a wider array of backgrounds.

Uncommon employee benefits

If you already offer most of the above benefits in your total compensation package, many lesser-known benefits are growing in popularity. Adding these unique benefits can modernize your employee benefits and make your workplace stand out.

A tree diagram connects a list of uncommon employee benefits, including 100% employer-paid health plans, paid family and caregiver leave, and pet insurance, to the title “uncommon employee benefits.”

100% employer-paid health plans

Because of the ACA, most employers with over 50 employees offer health insurance benefits. However, health insurance costs and plan coverage vary wildly. Many employees also don’t have a choice in the doctors or care they receive, especially if they choose low-cost, high-deductible plans.

However, completely covering the cost of healthcare plans for employees and dependents can ease employees’ financial stress. This is especially important for employees with ongoing or upcoming medical care needs, such as pre-existing conditions, disabilities, or surgeries.

As a result, 100% employer-paid plans are often more equitable since there are no barriers to enrollment, and employees don’t have to pay more for comprehensive coverage options.

Paid family and caregiver leave

The federal FMLA program only guarantees unpaid leave to eligible employees who work for FMLA-qualifying employers. Offering a paid leave program is extremely attractive to employees, especially those with a medical condition or looking to start a family but concerned about wage loss.

Plus, according to Cheri Wheeler, Vice President and Senior Consultant at Kelly Benefits Strategies, paid caregiver benefits can be a net positive for your company culture and bottom line.

“Caregiving benefits can help improve employee productivity, as employees who are able to manage their caregiving responsibilities effectively are more likely to be focused and engaged at work,” explains Wheeler. In other words, these benefits can reduce employees’ feelings of financial insecurity, stress, and burnout since they have more support and flexibility to manage their personal and professional lives.

The U.S. is only one of six countries without a national paid parental leave policy. Even if you don’t have employees working internationally, offering paid family leave on par with the world can make global expansion easier when the time comes. More importantly, it can keep your employees invested long-term, knowing they are financially protected when they decide to grow their families.

Child care

Childcare benefits can take on a variety of forms, such as:

  • Stipends to lower costs for child care services.
  • Dependent Care Flexible Spending Accounts (DCFSA).
  • Discounts at local child care facilities.
  • In-office child care centers.

The goal is to help working parents reduce child care costs while continuing to work. If you’re a small business with a limited budget, assisting employees with finding or paying for child care can be more affordable than an employee missing work due to unreliable or unaffordable child care.

Family-building and reproductive assistance

Family-building and reproductive assistance benefits help employees who want to start a family but face obstacles. It includes employer-sponsored offerings like:

While some health care plans and EAPs cover these, carving out family-building benefits can be especially attractive to employees who are:

  • Single by choice.
  • LGBTQ+.
  • Struggling with fertility.

One advantage of offering family-building and reproductive assistance is that it can be unique to your company’s culture and budget.

For example, Cyndi Wenninghoff, the Director of Employee Success at Quantum Workplace, explains that they reimburse employees up to $10,000 per family per year for fertility and adoption services. Such reimbursement programs allow employees to choose the services they want without the limitations of insurance plans.

Mental health support

Mental health support includes benefits that cover the costs of services that improve employees’ psychological and emotional well-being. Most modern health insurance plans include in-network support for mental health, such as counseling, medication, and substance abuse and psychiatric treatment.

You also have options if you don’t offer health insurance or want to fill the gaps in your plan’s mental health coverage. For example, you may wish to add designated mental health days to your PTO plans to provide a reprieve for employees experiencing a crisis. Onsite counselors or applications like Calm and Headspace are other ways to support employees’ mental well-being.

Pet insurance

Pet insurance is an increasingly popular benefit for employees. 2023 PEW research indicates 62% of Americans own a pet, with 97% saying they are part of the family. Considering the costs of veterinary checkups and routine and preventative care like vaccinations, dental cleanings, and medications, the price of owning a pet can make a severe dent in an employee’s income.

Many businesses are noticing the value of pet insurance for their employees. SHRM’s 2023 Benefits Survey notes that about one in five employers (19%) now offer the benefit compared to 14% in 2022.

Most pet insurance plans reimburse employees for qualified vet expenses for their eligible household pets. Plans can be “illness” or “wellness.” Illness plans cover pets for any unexpected illness or injury, such as cancer, while wellness plans cover routine vet care like exams, vaccinations, and bloodwork. Survey your employees to see which option is the most valuable to them, especially if you want to start offering this benefit.

Sensory- and disability-friendly workplaces

The Americans with Disabilities Act (ADA) requires you to provide reasonable accommodations to employees with disabilities. It also provides public and commercial facility accessibility guidelines. However, sensory- and disability-friendly workplace benefits add a layer of intentionality beyond what the law mandates.

For example, you could create quiet or low-sound rooms with dim lighting to accommodate neurodivergent employees. You may also offer adjustable tables, desks, and chairs in your employee break rooms and office areas to accommodate employees of different heights. Wide walkways also make it easier for employees in wheelchairs to navigate.

PwC, for example, redesigned its office spaces in 2021 with these exact features, along with pink noise and soundproof areas. Such inclusive workspace design allows employees to work in an environment that helps them succeed.

Employee benefits FAQs

Health insurance is the most popular employee benefit since the U.S. does not provide universal healthcare.

The benefits employees value the most depend on several factors, including geographic location, industry, and culture. U.S. employees usually value health insurance and PTO as benefits, but this may differ for employees in countries with universal healthcare or nationally mandated paid leave requirements.

Australians, for example, have universal health care and access to four weeks of paid leave per year. As a result, more worthwhile benefits may be life and disability insurance, EAPs, or paid leave benefits on top of those required by law.

According to September 2023 BLS data, legally mandated benefits, including Social Security, Medicare, FUTA, SUTA, and WC, are the most expensive benefits, costing around $3.11 per hour per employee for private employers. Following this, paid leave and insurance are the second and third most costly benefits at $3.09 and $3.04 per hour per employee, respectively.

Overall, the cost of benefits is an additional $12.19 per hour to an employee’s compensation.

Employee benefits are the non-monetary compensation portion of an employee’s total compensation package. Businesses provide them to all employees in the same or similar roles to improve the quality of their personal and professional lives.

In contrast, rewards function as a way for employers to recognize and congratulate employees. Most companies tie rewards to performance, but you may also give rewards for other reasons, such as demonstrating a company’s core value. Unlike benefits, companies do not guarantee rewards; instead, employees must earn them.

Rewards can vary from non-monetary items, like lunch for the team, to monetary items, like performance bonuses and gift cards.

How to choose the right employee benefits for your company

To choose the right employee benefits for your company, ask yourself the following:

  • What resources, like time and money, do I have for my employee benefits packages?
  • What benefits do employees expect in my industry?
  • What is the culture and demographics of my staff?
  • Where are my employees located?
  • What tools do I have to manage my benefits package?

But most importantly, ask your employees: “What benefits do you want?”

Employee engagement software can facilitate surveying employees on your benefits offerings. Culture Amp, for example, offers a U.S.-specific benefits survey to gather insight into the effectiveness of your current benefits and interest in new ones.

Once your benefits packages are in place, most HR software lets employees self-enroll in the benefits they want during onboarding while keeping track of employee and employer contributions. Paycor even provides a benefits advisor feature that improves the employee experience by helping new hires select the benefits that best suit their circumstances.

If you want to learn more, peruse our HR Software and Benefits Administration Software guides for a complete list of software options.

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gusto wallet Wallet lets employees budget their spending into different categories to maximize each paycheck. Source: <a href="https://gusto.com/product/wallet" target="_blank" rel="noreferrer noopener">Gusto</a> paycor app With Paycor, employees can get free advice, schedule a financial counseling appointment, and take financial learning courses directly from their mobile phones. Source: <a href="https://www.paycor.com/hcm-software/payroll-software/paycor-wallet-ondemand-pay/" target="_blank" rel="noreferrer noopener">Paycor</a> uncommon employee benefits culture amp library Culture Amp offers a library of employee engagement survey templates to gain insights into your organization with little administrative effort. Source: <a href="https://support.cultureamp.com/en/articles/7048360-survey-templates-overview#h_23b3da1f0d" target="_blank" rel="noreferrer noopener">Culture Amp</a> paycor calculator Paycor offers a benefits cost calculator and questionnaire to help employees choose the best benefits package during enrollment. Source: <a href="https://www.paycor.com/hcm-software/benefits-software/" target="_blank" rel="noreferrer noopener">Paycor</a>
Best Human Resources (HR) Software for Small Businesses in 2024 https://technologyadvice.com/blog/human-resources/best-hr-software-for-small-business/ Mon, 06 May 2024 18:54:21 +0000 https://technologyadvice.com/?p=37592 Our picks for the best HR software for small and medium-sized businesses (SMBs) are BambooHR, TriNet HR Platform, Rippling, Paycor, and UKG Ready. Read our comparison to find the best fit for your business.

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My top picks for the best HR software for small and medium businesses are:

TechnologyAdvice is able to offer our services for free because some vendors may pay us for web traffic or other sales opportunities. Our mission is to help technology buyers make better purchasing decisions, so we provide you with information for all vendors — even those that don’t pay us.

Featured partners

What is the best HR software for small and medium businesses?

Small and medium-sized businesses (SMBs) need HR software to automate repetitive HR tasks, consolidate employee records in one place, and support broader company goals. My roundup focuses on versatile all-in-one HR solutions to satisfy your tactical needs, plus features to support your increasingly strategic people operations as you grow.

Overall score

Use case

Starting price*

Company size**

Learn more

BambooHR logo

BambooHR

3.69

Best for small businesses

$250/mo. for first 25 employees

1–300 employees

TriNet HR logo

TriNet HR Platform

3.58

Best for core HR

$8/employee/mo.

5–300 employees

Rippling logo

Rippling

4.03

Best for rapidly growing businesses

$8/employee/mo.

2–2000 employees

Paycor logo

Paycor

3.64

Best for midsize businesses

$99/mo.. + $6/employee/mo.

1–1,000+ employees

UKG Ready logo

UKG Ready

3.99

Best for robust analytics

$21–$29/employee/mo.+

2–1,000+ employees

3.51

Best for small businesses new to HR software

$40 per mo. + $6/employee/mo.

0–250 employees

The ADP logo.

RUN Powered by ADP

3.48

Best for small business payroll

$4–$6/employee/pay cycle+

1–49 employees

Zoho People logo

Zoho People

3.18

Best for affordability

$1.25/user/mo.

1–500 employees

*Starting prices based on annual contracts (if applicable).
**These are estimates based on the vendor’s breadth of features and capabilities.
+Based on third-party sources.

My top choices result from my professional experience in human resources administration for small businesses and my deep understanding of HR software on the market today.

After curating a comprehensive list of products to review, I spent weeks conducting hands-on testing through free trials and demo recordings. I also researched user reviews, software specifications, and support articles for each product to be sure my research was thorough. At the end of my testing, I narrowed the list to the best products that support the needs of SMBs through robust automations, integrations, and scalable price tiers.

In other words, I picked my recommendations with your business concerns in mind. As the market changes, I reevaluate my choices so you always receive the best insights for your purchasing decision. Any changes to the scoring, product details, or analysis will be reflected in the update notes log.

Below is a breakdown of the criteria I used to judge each software. Each category also includes my expert score, which considers the effectiveness of that area based on my personal usage. ​

Workforce management: 27%

Workforce management includes payroll, benefits administration, and time and scheduling features. Because these are some of the most critical functions of HR, workforce management is weighted the most at 27% of the platform’s overall score. The best software offers native functionality for all of these modules, plus automations and self-service features to reduce your HR team’s administrative loads.

Platform and interface: 20%

How easy is the platform to use? Will it be able to grow with the company? What is the customer service like? And will employee’s data be safe? This category covers the solution’s intrinsic features and offerings, including how well it will integrate with your current tech stack and its support for strategic HR functions. This category represents 20% of the platform’s total score.

Core HR: 19%

Core HR covers the basics of HR software, including its core HRIS and analytics functionality. Software with robust employee recordkeeping features, onboarding/offboarding workflows, and customizable reports and dashboards earned the top marks. Core HR comprises 19% of the software’s total score.

Pricing: 15%

Pricing accounts for 15% of the weighted score. Software with transparent pricing, scalable tiers, discounts, free trials, and free plans received the highest scores. I also considered each platform’s “value for money,” which determines whether the number of features in each price tier or module is competitive with other vendors in the space.

Talent acquisition: 7%

As your company grows, you’ll need HR software with native recruitment features to address your talent needs. HR software with a basic ATS, candidate sourcing, screening tools, and interview management capabilities scored the highest. I also considered ease of use and support for advanced functions, like automations, in my expert score. Talent acquisition makes up 7% of the total score.

Performance management: 7%

Midsize companies look for effective performance management modules to help develop employees and keep them working toward large-scale company goals. As a fundamental part of employee retention, this category represents 7% of the platform’s overall score. I considered each software’s support for basic performance appraisal cycles, goal tracking, and engagement surveys.

User reviews: 5%

User reviews from third-party software platforms like Capterra, G2, and TrustRadius accounted for 5% of the software’s overall score. I focused on software that received at least 3.5 out of 5 stars on these sites. Because users have real-world experience with each platform, they played a significant role in narrowing down my list of top products to compare.

Software reviewed

  • RUN Powered by ADP.
  • Gusto.
  • TriNet HR Platform.
  • BambooHR.
  • Namely.
  • Rippling.
  • Paycor.
  • Zoho People.
  • Connecteam.
  • UKG Ready.
  • Jul. 17, 2024: Jessica Dennis updated the scores for all platforms following changes to how we score module inclusions. She adjusted scoring criteria weights, giving higher values for HRIS, analytics, payroll, and benefits administration and lower values for user reviews and performance management. She also reevaluated Gusto, BambooHR, Rippling, and Paycor following new feature releases, including global EOR support, subscription tiers, internal communication, and skills management, respectively. Finally, she applied new formatting to the page to improve the visual flow of information.
  • May 6, 2024: Irene Casucian verified pricing for each vendor, checked the availability of new features, and updated the copy to improve the page’s readability.
  • Feb. 26, 2024: Jessica Dennis reevaluated our top choices for 2024 by running them through an objective scoring rubric focusing on specific products, not vendors. As a result, ADP fell from the best overall, with BambooHR earning best for small businesses and Paycor earning best for midsize companies. Namely was removed from the list, and UKG Ready was added. Jessica also provided fresh analysis, up-to-date product information, and vendor pricing.
BambooHR logo

BambooHR: Best for small businesses

Overall score

3.69/5.00

User scores

4.32/5.00

Pricing

2.75/5.00

Platform/interface

3.89/5.00

Core HR

3.94/5.00

Workforce management

4.04/5.00

Talent acquisition

3.46/5.00

Performance management

2.75/5.00

Pros

  • Pre-built workflows for automating repetitive HR tasks.
  • Basic applicant tracking system (ATS) for occasional hiring needs.
  • Easy-to-use time-off management to promote consistency and fair practices.
  • HR mobile app for on-the-go workforces.

Cons

  • Payroll, benefits, and time tracking are add-ons not included in either plan.
  • Support for payroll and benefits administration is limited to the U.S.
  • Lacks native scheduling capabilities for shift workers.
  • Need to purchase its Advantage plan to access onboarding and eSignature features.

Why I chose BambooHR

BambooHR is a well-balanced HR platform with modules covering most HR operations within the employee lifecycle, from recruitment and onboarding to performance appraisals and termination. Its overall score of 3.69 out of 5 reflects this, as do its user-friendly interface and simple workflows. If you’re new to HR software or looking to centralize your HR data, BambooHR is a great choice.

BambooHR lost points for pricing, scalability, and the absence of more complex modules like succession planning and career development. Its lack of specialization in any particular area also means that small businesses needing advanced features will find BambooHR quite rudimentary.

Its performance module is also lackluster, with goal creation and cascading limited to teams and individuals. This makes it challenging to view goals holistically across departments to align employees with company objectives and impact big-picture changes.

But, if your goal is to start monitoring all HR processes electronically and in the same place, BambooHR is a great option.

BambooHR is a human resources management system (HRMS) that markets itself as a solution for small and medium business needs. However, its simple user interface (UI), extensive integration library, and pre-built HR workflows make BambooHR a clear winner for small business HR.

What makes BambooHR stand out?

It’s easy to navigate. BambooHR adopts a series of horizontal tabs to access various HR modules, including your company’s employee directory and recruitment processes, making it simple to switch between different workflows. 

It has one of the most info-rich homepages. BambooHR allows you to customize the homepage with widgets vital to you, like your team and company announcements. For example, managers can use the Who’s Out widget to adjust workloads and expectations based on attendance. Expanding the widget lets you see more granular information, like the complete time-off calendar for the month.

Its features acknowledge small business needs and challenges. Most of BambooHR’s workflows are plug-and-play, so you don’t have to start from scratch. It also includes ready-made fillable forms for critical documents like W-4 and I-9 forms, plus out-of-the-box reports on salary history and paid time off (PTO).

What are BambooHR’s limitations?

It lacks advanced customization and automation options. This makes BambooHR unwieldy with higher headcounts since some modules still require significant manual data entry and is a major pain point for mid-to-large companies growing quickly. 

Its ATS is very simple. For example, BambooHR’s ATS lacks automated decision tools to help with candidate pipeline movement, a crucial element in high-volume hiring. 

You can’t make people data charts and graphs from scratch. BambooHR does not allow you to create data visualizations, like graphs depicting labor costs between various business entities, for more calculated decision-making. Instead, you’re limited to pre-defined charts on standard HR metrics like turnover and headcount.

But if you’re a small business, you might prefer BambooHR’s hands-off, no-fuss modules and workflows that are a step up from tracking tasks, paperwork, and leave management in an Excel spreadsheet.

Employee self-service

Like many HR software, BambooHR offers employee self-service features so employees can access their employment information, such as: 

Using the self-service feature means employees no longer need to contact their manager, HR department, or office administrator to access their data. 

This feature particularly stands out for its range of functionality. For instance, frontline workers can use BambooHR’s mobile app to clock in and out of shifts, request time off, sign company paperwork, and access the company directory — all from the app’s homepage. This alone made it one of my top favorite HR apps for mobile.

The relative ease enables non-tech-savvy employees to find critical information quickly. Details like accrued PTO balances and task lists require zero clicks since they are displayed on the home screen.

Meanwhile, more advanced users with the right access controls have options to customize and organize their homepage widgets to their preferences. They can

  • Customize their self-service experience and rearrange their homepage widgets. 
  • Modify the tab arrangement of their employee profiles and edit fields, like their address, without submitting change request forms to the HR department.
BambooHR's mobile app homepage displays a button to clock in, available vacation hours, and a prompt asking the user to provide feedback on their company.
Employees can quickly clock in and out for shifts plus view time off information directly from BambooHR’s mobile app homepage. Source: BambooHR
Set-up, implementation, and training

Besides its easy-to-use interface, BambooHR takes minimal time to set up because it has:

  • Standardized automations for onboarding, offboarding, job pipeline management, notificatio8ns, access controls, and approval flows. 
  • Video tutorials and an in-depth knowledge base to help you get the most out of the system.

In fact, if you have fewer than 20 employees, you can set up BambooHR through its QuickStart process, which provides videos and training guides to get started. But if your small business doesn’t have an IT team or the time to tweak the system how you want, BambooHR offers a dedicated HR software implementation team to onboard you within four to six weeks.

Compared to other vendors, BambooHR’s ramp-up process is relatively quick, especially for small businesses that don’t have the time or staff to dedicate to the project. In contrast, Zoho People expects you to implement the software independently with little to no assistance from their customer support team. Even enterprise customers must use Zoho People’s long, in-app video tutorials and PDF manual to set up the application, resulting in users contacting third-party consultants for assistance.

Still don’t believe me when I say BambooHR provides you with the tools to manage small business HR? Check out BambooHR’s dedicated YouTube channel for live demos and easy tutorials.

You can choose from two plans in BambooHR: Core or Pro. These plans function as BambooHR’s core human resources information system (HRIS).

BambooHR reserves more advanced HR processes to its add-on modules, including U.S. payroll, benefits administration, and time tracking. Considering that companies with 25 employees or fewer have to pay at least $250 per month to access the Core plan, BambooHR is a costly investment, resulting in a score of 2.75 out of 5 for pricing.

New businesses that only need software to manage processes in heavily regulated areas, like payroll and benefits, would save money going with platforms like Gusto that include these options in its lowest priced plan.

But BambooHR offers volume discounts once you reach 25 employees. Plus, it may be worth spending a little extra to house all your core HR processes in one place rather than integrating multiple systems and risking data loss or repeated data entry. 

 

See below for BambooHR’s price breakdown by plans and add-ons:

BambooHR subscription plans

Core*

Pro*

Price

  • 1–25 employees: $250 per month.
  • 25+ employees: $10 PEPM.
  • Volume discount applies after 25 employees.
  • 1–25 employees: $425 per month.
  • 25+ employees: $17 PEPM.
  • Volume discount applies after 25 employees.

Included modules

  • HRIS and reporting.
  • Hiring and onboarding.
  • Time off and benefits tracking.
  • Access to integrations marketplace.
  • HRIS and reporting.
  • Hiring and onboarding.
  • Time off and benefits tracking.
  • Access to integrations marketplace.
  • Performance management.
  • Employee experience.
  • Employee community.

BambooHR add-on modules

  • Payroll.**
  • Benefits administration.
  • Time tracking.

*There is a one-time implementation fee for the Core and Pro plans and the Payroll add-on. If you have fewer than 25 employees, you can opt for the QuickStart implementation for a lower fee.
**Please note that additional factors, like the number of FEINs or states where you need payroll, can affect this price. Please contact BambooHR for specific pricing quotes.

TriNet HR logo

TriNet HR Platform: Best for core HR

Overall score

3.58/5.00

User scores

3.58/5.00

Pricing

2.75/5.00

Platform/interface

3.16/5.00

Core HR

3.63/5.00

Workforce management

4.31/5.00

Talent acquisition

4.16/5.00

Performance management

3.13/5.00

Pros

  • Flexible benefits offerings to accommodate diverse businesses, plus COBRA and ACA support.
  • Time-tracking and scheduling modules included in every plan.
  • Built-in compliance tools to mitigate small business risk.
  • Optional HR advisory services for compliance, payroll, and employee management support.

Cons

  • TriNet TimeKeeper kiosk timekeeping app is only available for Apple iPads.
  • Company announcements and other cross-team communication elements limited to the Zen plan.
  • Lacks third-party plug-and-play payroll integrations.
  • nterface navigation is unintuitive.

Why I chose TriNet HR Platform

If you’re a small business looking for coverage of essential HR operations at an affordable price, TriNet HR Platform is your best bet. With its starter Essentials plan, you get employee recordkeeping, leave management, TriNet-brokered benefits administration, time tracking, and scheduling. This is the only platform in my roundup that offers all these HR modules in its lowest-priced plan.

Plus, if you’re relatively new to HR software, HR Platform’s limited customization options mean faster setup. It also adds consistency to your HR processes as you solidify your company processes, like time-off approval workflows and schedule posting cadences, that you may never have formalized.

However, HR Platform is not the best choice if you have complex needs, like labor cost scheduling or global contractor payroll. Switching between modules is time-consuming, while features like its newsfeed for employee engagement don’t provide nearly the same capabilities as alternatives like Paycor.

As a result, be prepared to switch to a more advanced solution as your headcount grows or integrate with standalone HR platforms to fill in functionality gaps.

TriNet HR Platform (previously TriNet Zenefits) is all-in-one HR software with modules covering simple personnel document management to essential workforce management features like payroll, benefits administration, and time tracking.

What makes TriNet stand out?

It supports critical HR processes in its lowest price plan. This differentiates TriNet from competitors, which reserve these features in higher-tier subscriptions or add-ons.

Its efficient benefits administration module. TriNet’s health insurance marketplace lets you compare benefit options from certified brokers online without picking up the phone. Its EDI carrier feed feature prevents you from manually completing forms and sending them to carriers following enrollments, changes, or terminations.

It incorporates more strategic HR. Through TriNet’s partnership with Visier, you can customize your reporting and analytics with AI-powered predictive insights. Its Compliance Assistant monitors federal changes to HR, payroll, and benefits and supplies a tasklist of compliance to-do’s with deadlines. And it offers compensation management and customizable employee engagement surveys that ADP Run and BambooHR do not.

What are Trinet’s limitations?

Its cumbersome if you have more than 250 employees. TriNet’s platform is clunky, lacking icons to identify different modules in its navigation sidebar quickly. Plus, if you’re a system administrator and want to access TriNet’s self-service features, like clocking in and out, you must reenter modules from an employee’s view. This differs from competitors like BambooHR and Rippling, where the platform changes based on your access level.

Its HR Platform requires more manual legwork. For instance, TriNet’s Compliance Assistance feature monitors federal labor law changes but requires you to input deadlines and tasks related to state and local labor laws. This means HR Platform is not an effective compliance backstop, especially if you have entities and locations in multiple states.

However, if you’re a small business, you may not mind the extra clicks to access various processes, especially when HR Platform offers capabilities typically reserved for human capital management (HCM) systems.

Time and attendance

TriNet HR Platform includes time and attendance features in all its pricing plans, making it an affordable option if your workforce is comprised primarily of non-exempt, hourly employees. Its time-tracking module also includes scheduling. While it lacks customizable rules or automatic scheduling like When I Work or Homebase, it’s better than manually creating schedules by hand every week.

Here are some of TriNet’s time and attendance features:

  • Location-restricted clock-in/clock-out via TriNet Mobile.
  • Time theft controls like geolocation and onsite timekeeping kiosk.
  • Project-based time tracking.
  • Compliance error and overtime alerts.
TriNet HR Platform displays a time clock dashboard with a project dropdown menu, a note text box, a clock-in button, and a calendar highlighting the current pay period.
As an employee or contractor, you can clock in and out from TriNet HR Platform, mark the project you’re working on, and add notes for context. Source: TechnologyAdvice
Reporting and analytics

TriNet HR Platform provides comparable reporting and analytics options to BambooHR, with pre-built report templates available within every module. While this makes it easy to access standard reports as needed, it does make ad hoc reporting tedious. For example, you have to access TriNet’s separate business intelligence (BI) module to create custom reports.

However, the People Analytics tab in TriNet’s BI module lets you create people data visualizations to identify trends in various HR metrics. Real-time report updates save time and reduce the need for additional spreadsheet or BI software subscriptions.

What’s more, TriNet’s People Analytics comes with predictive analytics capable of forecasting outcomes up to one year in advance. Although you need at least two years of data before TriNet can produce a predictive model, you can leverage the models to gauge the effectiveness of various small business functions.

For example, if you’re in a seasonal industry that cycles through hiring and layoffs, you can predict your headcount needs season-by-season. Its attrition predictor can also identify employees at risk of leaving so that you can take proactive measures to train successors. As a result, TriNet can prepare you for workforce shifts that could be difficult to recover from, especially if you have a small staff of key players.

TriNet HR Platform displays a dashboard with a "create new analysis" button plus three graphs: a doughnut graph on gender diversity, a bar graph on compensation by departments, and a line graph on headcounts by department.
TriNet HR Platform lets you create visualizations for quicker insights into areas like headcount, DEI, and compensation. Source: TriNet HR Platform

TriNet HR Platform offers three plan tiers: Essentials, Growth, and Zen. As you progress through its tiers, you gain access to performance management, compensation management, advanced analytics, and employee engagement features. You also have the option for add-on advisory services, payroll, recruiting, and benefits administration with your own broker.

TriNet HR Platform scored 2.75 out of 5 for pricing, losing points for its lack of a free trial and limited scalability. Although TriNet’s starting price does well compared to vendors like BambooHR and Rippling — especially considering the number of core HR features in its lowest plan — it falls short on customization and automation features to support company growth.

Plus, despite its new home on TriNet’s website following the Zenefits rebranding, you can’t leverage TriNet’s HR outsourcing or professional employer organization (PEO) services while using HR Platform. If you’re interested in those services, they come with a completely different software product and pricing, unlike Rippling’s PEO.

However, if you have 40 employees or fewer, going with TriNet HR Platform’s payroll add-on is less expensive than Gusto’s Plus plan with time tracking. Even then, HR Platform has scheduling capabilities, which Gusto does not. So, if you need simple payroll, benefits, time tracking, and scheduling, HR Platform is the most cost-effective option in my top five list.

TriNet HR Platform subscription plans

Essentials*

Growth*

Zen*

Price

  • Billed monthly: $10 PEPM.
  • Billed annually: $8 PEPM.
  • Billed monthly: $20 PEPM.
  • Billed annually: $16 PEPM.
  • Billed monthly: $33 PEPM.
  • Billed annually: $27 PEPM.

Included modules

  • Onboarding.
  • Employee management.
  • Time off management.
  • Scheduling and time tracking.
  • Basic reporting and analytics.

Includes everything in Essentials, plus:

  • Customizable reports and analytics.
  • Prediction trends.
  • Compensation management.
  • Performance management.

Includes everything in Growth, plus:

  • Employee engagement surveys.
  • Company announcements and newsfeed.
  • Task manager.
  • Payroll.

TriNet HR Platform add-on modules

  • Payroll: $6 PEPM.
  • Advisory services: $8 PEPM.
  • Benefits admin using own broker: $5 PEPM.
  • Recruiting: Starting at $35/mo.

Note: New customers who subscribe to an annual contract and pay upfront will save 36% on their HR Platform plan for a limited time.

Rippling logo

Rippling: Best for rapidly growing businesses

Overall score

4.03/5.00

User scores

4.77/5.00

Pricing

3.00/5.00

Platform/interface

4.34/5.00

Core HR

4.19/5.00

Workforce management

4.38/5.00

Talent acquisition

3.78/5.00

Performance management

3.2/5.00

Pros

  • Employer of record (EOR) services and dynamic employee profiles for over 150 countries.
  • Device management capabilities, including an offsite warehouse for inactive device storage.
  • IT and finance products available to consolidate business software applications.
  • Advanced workflow creation features to automate rote HR processes.
  • Compliance 360 for time and paid leave labor law compliance monitoring both domestically and globally.

Cons

  • Payroll, benefits administration, and time tracking are paid add-ons.
  • Lacks scheduling, geofencing, and mobile recognition options to support frontline workers.
  • Reporting, workflow automations, and notifications can overwhelm small businesses needing plug-and-play solutions.
  • Device inventory management limited to the U.S., Canada, and the UK.

Why I chose Rippling

Scoring 4.03 out of 5, Rippling is best if you’re growing quickly and want to avoid switching HR software providers every few years. Rippling offers compliance controls that monitor your HR wage and time policies to ensure they meet regulatory standards, even as you expand to new states or internationally.

Other features create a more cohesive experience for your employees as your workforce becomes more diverse. For example, platform localization in over 150 countries makes employee profiles match regional text, date, and currency formatting. This means the platform feels made for them, even if your headquarters are in the U.S.

Rippling also leverages its IT and finance solutions to serve your distributed teams better. Even if you lack an IT department, you can provision and deprovision company applications and set up, ship, and deploy electronics to your teams. And you can create easy if-then workflows in Rippling to automate onboarding, review cycles, promotion approvals, and report runs for consistent and streamlined processes by entity, location, or department.

Despite this, I wouldn’t recommend Rippling if you’re new to HR software. While the software is easy to navigate, Rippling’s customization options create a steep learning curve for newbies. Its reporting module alone is complicated since the formula language Rippling uses for reports is not a one-on-one comparison to Excel. Creating visualizations also requires a lot of trial and error to get right.

Plus, Rippling focuses on expanding its software capabilities at the expense of its customer service. For instance, you have to pay to access HR phone support. Employees also can’t contact Rippling for questions on their accounts, forcing them to contact you for technical issues.

Rippling is a comprehensive HR platform that focuses on streamlining the operational side of HR. I particularly like its payroll module, which supports multiple currencies, identifies global compliance risks, and automates approval workflows. But beyond payroll, Rippling’s support for benefits administration, recruitment, and performance management meets or exceeds that of other all-in-one HR software competitors.

What makes Rippling stand out?

Employee personnel records are its main data source. Unlike all-in-one platforms that use payroll as the source of your HR data, Rippling uses your employee’s personnel record. This simple change means you don’t have to wait to complete a pay cycle for changes like promotions to update across the platform.

Its modules interconnect. For example, as your workforce grows, you can use Rippling’s headcount planning to prepare for needed roles and control labor costs among various locations. The plan then connects with your recruiting and offboarding modules by automatically creating job requisitions for backfills following staff terminations or new roles based on company needs.

And because your headcount plan has customized approval workflows, this capability:

  • Reduces the back-and-forth between hiring stakeholders to keep your team agile. 
  • Decreases the time-to-fill recruitment metric since hiring managers can post open jobs and engage with top talent faster.
  • Helps strategize and plan for minimum staffing requirements based on your company’s unique growth journey.
What are Rippling’s limitations?

The drawback of Rippling is that the speed at which it adds new features means existing modules are less refined. Here are some examples:

  • Global payroll and EOR services are only available in 50 countries, compared to competitors that typically support over 70. 
  • There isn’t a sandbox feature for you to test new workflow automations before implementing them company-wide. 
  • Rippling’s interface is occasionally glitchy and slow, so you have to start your work over again.

Nevertheless, as a growing company, you may enjoy trying new, modern features without switching vendors or integrating with third-party platforms. In 2023 alone, Rippling released recruiting, headcount planning, and performance management features to continue building its strategic HR capabilities.

Support for global workforces

Rippling differentiates itself from other global payroll vendors by providing a native way for you to hire and pay international contractors and employees within the platform. Even its EOR services are a result of Rippling-owned entities in 50 countries. By comparison, many U.S.-based competitors rely on partnerships or integrations to accomplish this.

For instance, Gusto’s EOR services result from its partnership with Remote. And ADP’s ability to accommodate payroll in over 140 countries is because it works with outside local entities. This can result in data silos and employee payroll processing delays because of a lack of control over these vendors.

Instead, you can stay entirely within Rippling to manage your international workforce. You can move from paying your international contingent workforce to subscribing to Rippling’s EOR services to managing global workers through your own entities. Rippling’s Compliance 360 tool even monitors wage and hour violations, including employee misclassifications, reducing the chances of labor law violations in unfamiliar locations.

Housing your domestic and international employee data in one place allows you to drill down on cross-country data points. You can use your locations as an attribution to monitor labor costs and employee engagement and sentiment. The data can serve as a way to track the success of your expansion and what you can do to improve employee satisfaction in different cultural climates.

Rippling displays a report dashboard with a bar graph showing company locations along the X-axis, total employer costs on the Y-axis, and options to change chart type on the right-hand side.
Rippling lets you aggregate payroll data by location to compare the locations driving the most labor costs. Source: TechnologyAdvice
Flexible PEO

Rippling offers PEO services for U.S. businesses that want to offload HR administrative services to focus on the day-to-day operations of managing their business. Although Rippling is not the only HR vendor to provide both HR technology and services, it is one of the most flexible on the market.

Rippling lets you choose when and how often you need its PEO capabilities. For example, as a small business, you may want the extra support of a PEO. Rippling’s PEO can help you establish your leave policies, streamline your payroll, and even provide you with affordable, high-tier benefits and workers’ compensation policies for your employees.

When you grow and hire more HR staff, handling payroll, benefits, and workforce management processes becomes more cost-effective in-house. Instead of providing cancellation notice and potentially paying fees if you terminate your PEO contract early, Rippling lets you turn on and off its PEO service directly within the platform. You can continue using the Rippling platform even after you cancel its PEO services.

Competitor PEOs don’t offer the same service flexibility. For example, Justworks PEO requires you to house your PEO and EOR employees on separate platforms after acquiring Via. Rippling is the better option if you expect your outsourcing needs to change frequently.

On/off switch appears above text stating that Rippling PEO is off.
Rippling lets you turn its PEO services on or off, depending on your needs. Source: Rippling

All Rippling customers must purchase its core Rippling Unity platform before accessing modules in its HR, IT, or Finance clouds. Rippling Unity also has four plan tiers based on the number of workflows, advanced reporting, and integration capabilities you need.

Although its base plan starts at $8 PEPM, prepare to pay more based on the Unity plan, add-on modules, and HR services you need. Rippling may also add a monthly base price, depending on your company’s circumstances. Most third-party sources state its base price starts at $35 per month.

Rippling scored 3 out of 5 for pricing, only slightly better than TriNet HR Platform and BambooHR. This is because Rippling includes far more scalable features and options than either platform. Its compensation reviews, headcount planning, salary bands, and IT device management also make it a more capable solution for midsize companies with distributed workforces.

However, if you only need essential HR functions like payroll and benefits administration, you should expect to pay more than alternatives like Gusto and TriNet. Fluctuating headcounts are also expensive because Rippling charges you based on your highest number of active employees, reimbursing you only for temporary employees that separate within 90 days.

Nevertheless, Rippling may be more cost-effective than switching or integrating with third-party solutions for more advanced options.

Rippling Unity subscription tiers

Pricing starters at $8 PEPM.

Core

Pro

Unlimited

Enterprise

Includes:

  • Global organizational chart.
  • Global workforce analytics.
  • Permissions and access control.
  • Approval management.
  • Document and policy management.
  • Compliance management.
  • Salary banding.
  • PTO and leave management.
  • Localization for 150+ countries.
  • Customized workflows (for onboarding only).

Includes everything Core, plus:

  • Customized workflows (for any event).
  • Up to 10 workflows.
  • Up to 10 formula fields in reports.
  • Up to 10 reports that join data from three or more sources.
  • Integrate with Slack for approvals and sending messages.
  • Integrate with Microsoft Teams for sending messages.
  • Create and send calendar invites.
  • Scheduled reports.

Includes everything in Pro, plus:

  • Unlimited customized workflows.
  • Unlimited formula fields.
  • Unlimited advanced reports.
  • Webhooks.

Includes everything in Unlimited, plus:

  • Access to Rippling’s API.

Rippling add-on modules

HR Cloud

IT Cloud

Finance Cloud

Additional services

  • U.S. and global payroll.
  • Benefits administration.
  • Time and attendance.
  • Flex benefits (FSA, HSA, and commuter).
  • ACA and COBRA administration.
  • Recruiting.
  • Learning management.
  • Surveys (employee engagement).
  • Headcount planning.
  • Performance management.
  • App management.
  • Device management.
  • Inventory management.
  • Corporate cards.
  • Expense management.
  • Bill pay.
  • HR Help Desk (HR support).
  • PEO services.
  • ASO.
  • Global employer of record services.

*Note: Rippling currently offers a one-month free subscription if you sign up within six weeks. This is subject to end anytime, so please check its website for the latest.

Paycor logo

Paycor: Best for midsize businesses

Overall score

3.64/5.00

User scores

4.05/5.00

Pricing

2.19/5.00

Platform/interface

3.71/5.00

Core HR

3.6/5.00

Workforce management

4.44/5.00

Talent acquisition

3.78/5.00

Performance management

3.13/5.00

Pros

  • Physical time clocks to support more accurate time punches for onsite workers.
  • Earned wage access (EWA) options to give employees access to their funds sooner and support financial wellness.
  • Risk assessment team to prepare against cybersecurity threats and monitor and update the system against data vulnerabilities.
  • AI-powered advanced analytics.
  • 14-day free trial demo on HR, payroll, onboarding, and time modules.

Cons

  • Expensive solution for small businesses.
  • Does not support international operations.
  • Several core HR features are reserved for higher plans and add-ons, like onboarding, benefits administration, leave management, and customizable reports.

Why I chose Paycor

With a 3.64 out of 5 score, midsize businesses will like Paycor’s breadth of offerings that support core HR and long-term business objectives. I was particularly impressed with its support for complex payroll cadences, like shift differentials, plus its modules pinpointing employee engagement and retention.

For example, Paycor’s compensation management module lets you monitor pay equity as your company becomes more diverse and segmented. Meanwhile, its learning management system (LMS), performance, and feedback features facilitate consistent training cadences across the company while giving employees room to develop professionally in the areas that interest them.

Despite this, Paycor is confusing to navigate and requires more training during the implementation process. Many of its modules outside of payroll lack refinement compared to standalone solutions, including its HRIS, document creation, chat function, and employee recognition functions. Even so, Paycor’s customization and cross-module people analytics make it a worthy choice for more complicated business needs.

Despite the name, Paycor is a full-scale HR platform that offers more than just payroll. Its features range from onboarding to talent acquisition, analytics, and learning and development (L&D). This makes Paycor best suited for midsize businesses needing flexible, tactical HR functions.

What makes Paycor stand out?

Paycor’s features are customizable enough to support businesses in various industries. Geolocation, geofencing, and mobile kiosks prevent time theft and buddy punching for field employees. Its scheduling module outdoes TriNet’s, with features like budget controls and availability rules to support shift workers in retail, hospitality, and manufacturing industries.

Other versatile features of Paycor include:

What are Paycor’s limitations?

Its interface is difficult to navigate. Most of Paycor’s modules display data in a spreadsheet similar to UKG Ready, making for a dated appearance. As a result, it may take longer to familiarize yourself with the platform, especially if you’re transitioning from more beginner-friendly software like BambooHR or Gusto.

It can’t support international teams. Despite its in-app compliance controls and alerts, Paycor cannot support your international teams. Instead, you’ll have to integrate with one of its global payroll partners or choose to manage your international operations through a third party. I’d look to Rippling or UKG Ready instead if your company has global ambitions.

Customizable pay grid

Paycor uses an advanced spreadsheet-like interface to run payroll. Its pay grid organizes payroll attributes in columns arranged by employee name. Columns typically include data like an employee’s regular rate of pay plus regular and overtime hours. But you can also add columns for information unique to your company, like commission pay, bonuses, PTO accruals, or equipment deductions.

Once you modify the pay grid view for your company and integrate it with Paycor’s time and attendance module, it’s possible to complete payroll faster than others, including Rippling. This is because all payroll adjustments occur on one screen instead of a multi-step workflow.

Another great feature is the ability to review and edit payrolls far in advance. For example, say you plan to issue employee holiday bonuses two months from now. You can add the pay code and amount to that particular pay cycle in advance so you don’t forget.

However, Paycor’s pay grid can also hurt payroll efficiency. This is because it expects you to be familiar with your company’s pay practices to customize the grid to fit your needs. While a midsize business will like the flexibility to add, remove, and change payroll data on any pay run at will, small companies developing their pay practices will find it hard to follow.

Paycor displays a payroll spreadsheet with columns for employee, employee number, check, net direct deposit, department, rate, shift, workweek, regular rate, overtime rate, and gross earnings.
Paycor’s pay grid lets you add, remove, and rearrange columns relevant to your employees’ pay, potentially speeding up payroll processing for your seasoned payroll specialists. Source: TechnologyAdvice
Manager talent development

Paycor offers several modules that work together to support managers in leadership training and career development:

  • Paycor Paths lets managers launch leadership and pulse surveys to their direct reports to understand the behaviors that drive engagement and productivity.
  • Leadership scores highlight each manager’s strengths and opportunities for improvement.
  • Coaching tips and resources help managers make behavioral changes and strengthen their soft skills.

For example, managers struggling to give effective feedback may want opportunities to improve their communication skills. Paycor will walk them through lessons on feedback and send feedback requests to direct reports. It also tracks and suggests how to set up effective one-on-one meetings and recognize others.

This can be a major contributor to employee retention efforts for your midsize businesses. Strong managers are more likely to successfully align their teams with bigger-picture company objectives, inspire teamwork, and reduce the chance of burnout, turnover, and job hopping.

Paycor displays an insights dashboard with cards showing percentage data on how well a manager performs in areas related to coaching, optimization, and retention, plus insights into one-on-one meetings, recognition, and performance reviews.
Managers can use Paycor to develop their leadership skills through insights and action items to positively impact company engagement and culture. Source: Paycor

Paycor has two pricing schemes based on the size of your company. If you have fewer than 50 employees, you can choose from four small-business plans: Basic, Essential, Core, and Complete. Pricing starts at $99 per month plus $6 PEPM.

If you have between 50 and 1,000 employees, you can access Paycor’s mid-market plans. Pricing depends on your employee count and the modules you need.

Paycor only received a 2.19 out of 5 for pricing. Although it is the only product on my shortlist with a 14-day free trial, it lost points for offering one of the most expensive small business plans. For context, Gusto starts at $40 per month plus $6 PEPM for single-state payroll. It also includes onboarding, time-off management, and Gusto-brokered health insurance benefits that Paycor doesn’t. 

While small businesses might balk at Paycor’s prices, this may not be a big issue for a midsize company. It might be worth the extra cost to unite all your HR functions on one platform to drive process efficiency, especially if you’re using multiple standalone platforms to manage your people needs.

Still, be prepared to sign a 24-month contract if you decide to take advantage of any Paycor promotions or risk cancellation penalties.

Paycor subscription tiers

Basic

Essential

Core

Complete

Starts at $99 per month plus $6 PEPM.

  • Federal, state, and local tax filings.
  • Client-managed garnishments.
  • Check stuffing.
  • Basic reporting (pre-built reports and scheduled reporting).
  • New hire filing.
  • On-demand pay.
  • AutoRun payroll.
  • Work Opportunity Tax Credit (WOTC).

Includes everything in Basic, plus:

  • Labor law posters.
  • Onboarding.
  • Time off management.
  • Report builder.
  • Job costing.
  • 401(k) integrations and EDI processing.
  • General ledger report and electronic GL.
  • E-Verify service.
  • Recruit and hire.
  • Basic analytics.
  • HR support center.

Includes everything in Essential, plus:

  • On-demand HR support.
  • Expense management.
  • Employee import.
  • HR, COR leadership, and engage modules.

Includes everything in Core, plus:

  • Career management.
  • Compensation planning.
  • Talent development.

Paycor add-on modules

  • Workers’ compensation.
  • Time and scheduling.
  • Benefits administration.
  • Recruiting.

Note: Paycor offers a 50% discount on all its small business plans for the first six months, plus waived setup fees. For its mid-market tier, you can get HCM Cor free for one month, which includes payroll, HR, onboarding, and analytics modules.

UKG Ready logo

UKG Ready: Best for robust analytics

Overall score

3.99/5.00

User scores

3.86/5.00

Pricing

1.13/5.00

Platform/interface

3.94/5.00

Core HR

4.81/5.00

Workforce management

4.73/5.00

Talent acquisition

4.69/5.00

Performance management

4.63/5.00

Pros

  • Modules covering strategic HR processes like succession planning, employee development, skills gap analysis, and compensation management.
  • Advanced recruiting with résumé parsing, knockout questions, pre-employment assessments, and sentiment analysis.
  • Access to UKG products supporting industry-specific needs, like time and scheduling solutions for casinos, healthcare, public safety, and government contractors.
  • UKG Bryte generative AI for action planning, Q&As, and workforce insights.

Cons

  • Complicated user interface requiring significant training.
  • Does not reveal pricing.
  • Lacks human resources outsourcing (HRO), PEO, or EOR services.
  • Users report implementation typically takes longer than expected.

Why I chose UKG Ready

UKG Ready may have only received a 3.99 out of 5, just a hair below Rippling’s 4.03, but don’t let that dissuade you. Its powerful analytics and real-time reporting are leagues ahead of other SMB HR platforms on this list. In fact, UKG Ready’s customizable reporting dashboards and charts in every module make it stand out as a platform personalized to each business rather than a one-size-fits-all solution.

This is especially important for midsize businesses with increasingly diverse operations by location, department, and team. UKG Ready accommodates these through support for multiple business entities, highly configurable settings and access controls, and industry-specific data collection. As a result, it’s flexible enough to support businesses with a mix of in-office and deskless employees, unlike Rippling’s very tech-focused solution.

However, UKG Ready is not the best if you need an immediate HR solution. Implementation is slow, requiring significant training and customization to fit your business operations. The UI is complicated, with some tasks as simple as inactivating an employee taking minutes to complete. And it doesn’t have HR outsourcing (HRO), PEO, or EOR services if you want to offload or share some of your HR responsibilities.

But for a platform targeting midsize businesses, UKG Ready’s access to high-tier analytics features, including narrative generative AI insights, makes it an effective solution for big-picture business strategy and planning.

UKG Ready is UKG’s all-in-one HR solution for mid-to-large-sized businesses. While it can support teams with fewer than 100 employees, UKG Ready is better suited for companies looking to automate HR operations for a larger workforce and gather holistic insights into their people talent.

What makes UKG Ready stand out?

It streamlines data collection and analysis capabilities. System administrators, for example, can access vast amounts of employee user data in UKG Ready, from login attempts and password changes to approval workflows and compliance tracking. Besides strong recordkeeping for workers’ compensation (WC) and Family Medical Leave Act (FMLA) audits, it also allows you to comply with laws on time off, OSHA injury reporting, and ACA eligibility.

Its modules function as customizable reports. Navigating UKG Ready’s modules involves manipulating spreadsheets in real-time to fit your needs. For example, instead of a list of employees and their contact information like in BambooHR, UKG Ready’s staff directory is a spreadsheet of employee data fields of your choosing.

In addition to filtering and sorting the spreadsheet, you can add and remove columns representing any employee data field, change your default view, or save multiple views for quick reference. It also unifies data across modules like payroll, benefits administration, and performance management.

For instance, instead of running a termination report for the last three months, I can modify my employee roster to display terminated employees in the previous 90 days and save it as a view. Unlike TriNet HR Platform, I don’t need to run a report and download it to view in a spreadsheet program, so I can act on insights faster.

What are UKG Ready’s limitations?

It has a huge learning curve. Because UKG Ready’s UI does not mimic other HR platforms or social media sites, expect it to take longer for your HR team to learn.

Support for global teams requires a separate product. You will need to purchase UKG One View to process international payroll since it does not integrate with third-party providers. One View itself is a recent addition to UKG’s product line following its acquisition of Immedis in 2023.

That said, UKG Ready provides one of the strongest platforms for compliance controls, workforce planning, and talent management. It outshines Rippling and Paycor’s data collection processes, making it easier for your midsize business to make informed decisions about expansion, workplace safety programs, and employee happiness initiatives.

Dynamic report views and visualizations

UKG Ready categorizes its data across the platform using a series of reports and analytics dashboards. It is unique because it updates these reports in real time without opening results in new application windows or waiting for runs to process.

Like BambooHR, you can customize UKG’s homepage with a selection of widgets that are important to you. However, UKG Ready allows you to add pre-built widgets alongside custom-made reports and charts. As a result, you can skip building and running reports for data you access often, such as the cost of your most recent payroll.

UKG Ready uses a similar process when you move across different modules or “domains.” You can customize each module’s homepage with widgets and charts to your liking, and you can dive deeper into any of these items simply by clicking on them.

You can also change the access settings of any report, chart, and view across the platform. Beyond giving you access to what you need quicker, distributed teams can work or view data in similar environments. It also enables specialization within your HR department, creating spaces for effective work among recruiters, payroll specialists, benefits administrators, and L&D teams.

UKG Ready displays a homepage dashboard with icons linking to processes like account info, time, and daily tasks, plus widgets for clocking in and out, saved reports, and company announcements.
You can customize your homepages in each UKG Ready module with widgets, charts, reports, and quickstart icons to start workflows and access necessary data with little to no clicks. Source: UKG Ready
Analytics for strategic business goals

UKG Ready includes several enterprise-grade analytics that far outdo most small and midsize HR solutions.

Its AI capabilities unite data from across the platform for more compelling insights. For example, UKG Ready’s succession planning module draws data from recruitment, onboarding, offboarding, performance, and learning modules to suggest and predict relevant replacements and flight risks in critical roles. It also creates nine-box matrices to categorize employees’ potential and readiness for roles based on competency levels.

You can also use UKG Bryte, its generative AI assistant, to aid in strategic business planning. Bryte analyzes your company data to understand the reasons impacting productivity and employee sentiment, like low work-life balance and fatigue. You can even ask it to offer suggestions for solving issues, like how to improve scheduling practices to reduce burnout.

Paycor offers similar analytics capabilities, but its AI assistant is limited to workforce data analysis instead of a two-way conversation. As a result, HR professionals using Paycor may need to perform more manual steps to solve issues than UKG Ready, which can diagnose, plan, and implement changes much faster.

UKG Ready displays a succession plan dashboard with a list of employees matched to roles for assistant manager and machine operator; bar, nine-box, and pie charts also show succession plan readiness, impact of role loss, and estimated readiness in years, respectively.
With UKG Ready, you can create detailed succession plans for each employee, monitor their potential, and estimate when they’ll be ready to take on key roles. Source: UKG Ready

UKG Ready does not disclose its pricing online, so you will have to contact it for a customized quote. Like Paycor’s mid-market tier, pricing depends on your employee headcount and the modules you need. You may also be required to pay an implementation fee, which is a percentage of your annual software fee. Third-party sources indicate that UKG typically bills its subscription fees quarterly or annually.

Because UKG Ready lacks a free trial, monthly billing, and transparent pricing, it performed the worst on our list for pricing, scoring only 1.13 out of 5. Given its features and customization, you should expect a much higher PEPM price than most alternatives.

However, as a midsize business, you may be less concerned with price and more concerned with the HR platform’s functionality and potential to improve process inefficiency. For instance, UKG Ready’s automated workflows and generative AI capabilities can speed up HR action planning, making it cheaper in the long term than hiring staff to tackle these projects.

If UKG Ready seems right for you, remember that you can negotiate your price, and you may even have access to promotions and discounts based on your headcount and industry. Many HR vendors typically offer reduced pricing for non-profits, for example.

Below are the different modules that UKG Ready offers:

UKG Ready available modules

HR

Payroll

Talent

Time and attendance

  • Onboarding.
  • Self-service.
  • Benefits administration.
  • ACA management.
  • COBRA administration.
  • Compliance.
  • Insights.
  • Tax services.
  • ATS.
  • Succession planning.
  • Compensation.
  • Performance management.
  • Learning management.
  • Timekeeping.
  • Absence tracking.
  • Leave management.
  • Compliance rules management.

Analytics

  • Automated schedules.
  • AI suggestions.
  • Compliance guidelines management.
  • Reporting.
  • AI insights.
  • Benchmarks.
  • Sentiment analysis.

Special price package that includes:

  • HR.
  • Payroll.
  • Timekeeping.
  • 100-day implementation timeline.

Note: Paycor offers a 50% discount on all its small business plans for the first six months, plus waived setup fees. For its mid-market tier, you can get HCM Cor free for one month, which includes payroll, HR, onboarding, and analytics modules.

Honorable mentions

Many platforms I reviewed have great features that might better appeal to your particular needs. If the above platforms don’t quite fit, check out my runners-up.

Gusto: Best for small businesses new to HR software

Alternative for: BambooHR and TriNet HR Platform

When to choose Gusto: Gusto provides easy step-by-step instructions and implementation services to set up your business and HR workflows for the first time. Gusto-brokered benefits, tax notice investigations, and state tax registration services are particularly noteworthy if you’re a startup with an administrative team of one and need support developing compliant business and people operations.

Why it didn’t make the list: Gusto’s bare-bones system is excellent if you’re a small business, but its reporting module lacks tools to craft custom visualizations for more detailed data insights. Its employee-training feature is also limited to state-mandated anti-harassment courses while onboarding workflows are little more than to-do lists sent to various stakeholders. As a result, expect more manual data entry than competitors like BambooHR and TriNet HR Platform.

Gusto logo.

Our Rating:  3.51/5

RUN Powered by ADP: Best for small business payroll

Alternative for: BambooHR

When to choose ADP Run: If you have fewer than 50 employees and only need payroll, then ADP Run is your best bet. Besides multi-state payroll support on all tiers, your accounting or payroll specialists can run payroll on the go using the ADP Run mobile app. You can also offer your employees on-demand pay through its Wisely debit card alongside financial wellness tools similar to Paycor.

Why it didn’t make the list: ADP Run becomes costly if you have multiple pay schedules since it charges per payroll. While it offers an ATS, basic HR forms, a handbook creation wizard, and HR support in its higher plans, they’re lackluster compared to BambooHR. It also requires running processes like performance reviews and engagement surveys off the platform, preventing you from moving your people operations to a wholly digital environment.

Run Powered by ADP logo.

Our Rating: 3.48/5

Zoho People: Best for affordability

Alternative for: Rippling

When to choose Zoho People: Zoho People offers various modules to support most of your HR needs, including advanced workflow automations, recruiting, reports, analytics, and a learning management system (LMS). You can access all of these features at an extremely competitive price. Its highest tier, People Plus, costs $9 PEPM, only one dollar more than Rippling’s least expensive Rippling Unity Core plan. And, if you’re really on a budget, Zoho People also has a free plan.

Why it didn’t make the list: Zoho People includes a lot of functionality at a great price, but its platform is clunky and confusing. Users report that customer service is unhelpful, and you have to perform software data migration and implementation yourself. Plus, Zoho People only offers payroll support in 21 states and requires you to file payroll taxes yourself.

Zoho People logo.

Our Rating: 3.18/5

Why do small businesses need HR software?

Human resource software helps HR teams at small businesses stay organized with hiring, training, and managing employees. HR software solutions do this by providing a central interface to manage and even automate these different functions.

HR software also offloads tasks from HR staff to employees by offering self-service portals. There, employees can view and edit their personal information, make changes to their benefits, or connect with coworkers.

Why do medium-sized businesses need HR software?

Medium-sized businesses require HR software that can accommodate their growing workforces and handle more complex automations. As a result, most medium-sized HR software solutions offer enhanced reporting features, internal ATS or recruitment support, and robust workforce management features, including performance management.

These HR tools aid organizations in transitioning from purely operational HR processes to more strategic ones to keep the business growing.

Also read: HRIS vs. HRMS vs. HCM: What Is the Difference?

Types of HR software and tools SMBs need

Human resource software allows HR teams at SMBs to manage and automate core and strategic HR functions, including:

Also read: 14-Must Have HR System Features

The right combination of functionalities will depend on your size, industry, and needs. For example, smaller businesses often can’t afford to purchase a fully integrated human resources information system (HRIS) platform that bundles all core HR features together.

However, as you grow, comprehensive HR platforms become more cost-effective, secure, and user-friendly than stitching together disparate apps.

Learn more about the different types of HRIS to make a more effective HR software decision.

How to choose the right HR software for small and medium businesses

Small and medium businesses need HR software to automate rote HR operations, like paystub delivery, so their small or non-existent HR teams can focus on higher-priority work. They also need solutions that provide the flexibility to quickly add or remove features as their needs evolve.

Our picks below help you with the above, plus emphasize particular focus areas to satisfy your needs:

  • Choose BambooHR if you’re a small business needing an easy-to-use product with pre-defined HR workflows.
  • Select TriNet HR Platform if you want an affordable platform covering all small business core HR processes.
  • Pick Rippling if you’re experiencing rapid growth and need customizable features to support your changing business operations.
  • Go with Paycor if you’re a midsize U.S. business looking for more advanced modules across the employee life cycle. 
  • Select UKG Ready if you’re a midsize business requiring more advanced analytics for strategic people operation planning.

If you’re still unsure what the best solution is for your company, explore our HR Software Guide for a list of options that fit your needs.

The post Best Human Resources (HR) Software for Small Businesses in 2024 appeared first on TechnologyAdvice.

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BambooHR Logo TriNet HR rippling-logo-sqaure-logo Paycor logo UKG Ready logo gusto-square-logo ADP Zoho People Logo BambooHR Logo BambooHR’s mobile app homepage Employees can quickly clock in and out for shifts plus view time off information directly from BambooHR's mobile app homepage. Source: BambooHR View of BambooHR’s general account settings page View of BambooHR's general account settings page. Source: TechnologyAdvice View of homepage in BambooHR as a system administrator View of homepage in BambooHR as a system administrator. Source: TechnologyAdvice New employee view of BambooHR New employee view of BambooHR. Source: TechnologyAdvice View of employee profile in BambooHR View of employee profile in BambooHR. Source: TechnologyAdvice View of company calendar in BambooHR View of company calendar in BambooHR. Source: TechnologyAdvice Organizational chart in BambooHR Organizational chart in BambooHR. Source: TechnologyAdvice TriNet HR TriNet HR Platform displays a time clock dashboard As an employee or contractor, you can clock in and out from TriNet HR Platform, mark the project you're working on, and add notes for context. Source: TechnologyAdvice TriNet HR Platform displays a dashboard with a create new analysis button TriNet HR Platform lets you create visualizations for quicker insights into areas like headcount, DEI, and compensation. Source: TriNet HR Platform TriNet HR Platform homepage TriNet HR Platform homepage. Source: TechnologyAdvice TriNet HR Platform scheduling module TriNet HR Platform scheduling module. Source: TechnologyAdvice Organizational chart in TriNet HR Platform Organizational chart in TriNet HR Platform. Source: TechnologyAdvice Payroll dashboard in TriNet HR Platform Payroll dashboard in TriNet HR Platform. Source: TechnologyAdvice Benefits administration overview dashboard in TriNet HR Platform rippling-logo-sqaure-logo Rippling displays a report dashboard with a bar graph Rippling lets you aggregate payroll data by location to compare the locations driving the most labor costs. Source: TechnologyAdvice Rippling lets you turn its PEO services on or off Rippling lets you turn its PEO services on or off, depending on your needs. Source: Rippling Homepage in Rippling Homepage in Rippling. Source: TechnologyAdvice U.S. payroll overview dashboard in Rippling U.S. payroll overview dashboard in Rippling. Source: TechnologyAdvice Global payroll dashboard in Rippling Global payroll dashboard in Rippling. Source: TechnologyAdvice Organizational chart in Rippling Organizational chart in Rippling. Source: TechnologyAdvice Setting up a workflow to send a report automatically in Rippling Setting up a workflow to send a report automatically in Rippling. Source: TechnologyAdvice Paycor logo Paycor’s pay grid Paycor's pay grid lets you add, remove, and rearrange columns relevant to your employees' pay, potentially speeding up payroll processing for your seasoned payroll specialists. Source: TechnologyAdvice Paycor displays an insights dashboard Managers can use Paycor to develop their leadership skills through insights and action items to positively impact company engagement and culture. Source: Paycor Paycor homepage Paycor homepage. Source: TechnologyAdvice People dashboard in Paycor People dashboard in Paycor. Source: TechnologyAdvice Paycor’s payroll review dashboard Paycor's payroll review dashboard. Source: TechnologyAdvice Paycor’s recognition dashboard in its performance module Paycor's recognition dashboard in its performance module. Paycor’s time off requests calendar view Paycor's time off requests calendar view. Source: TechnologyAdvice UKG Ready logo UKG Ready module You can customize your homepages in each UKG Ready module with widgets, charts, reports, and quickstart icons to start workflows and access necessary data with little to no clicks. Source: UKG Ready UKG Ready displays a succession plan dashboard With UKG Ready, you can create detailed succession plans for each employee, monitor their potential, and estimate when they'll be ready to take on key roles. Source: UKG Ready UKG Ready timesheet dashboard with employee fatigue analysis UKG Ready timesheet dashboard with employee fatigue analysis. Source: <a href="https://www.ukg.com/solutions/hr-software/reporting-and-analytics" target="_blank" rel="noreferrer noopener nofollow">UKG Ready</a> UKG Ready time homepage UKG Ready time homepage. Source: <a href="https://www.ukg.com/resources/product-info/ukg-ready-time" target="_blank" rel="noreferrer noopener nofollow">UKG Ready</a> UKG Ready recruitment homepage UKG Ready recruitment homepage. Source: <a href="https://www.ukg.com/resources/product-info/ukg-ready-recruiting" target="_blank" rel="noreferrer noopener nofollow">UKG Ready</a> UKG Ready goals tracking UKG Ready goals tracking. Source: <a href="https://www.ukg.com/resources/product-info/ukg-ready-performance" target="_blank" rel="noreferrer noopener nofollow">UKG Ready</a> UKG Ready payroll checklist UKG Ready payroll checklist. Source: <a href="https://www.ukg.com/solutions/hr-software/payroll-services" target="_blank" rel="noreferrer noopener nofollow">UKG Ready</a> Gusto run zoho-people
What is an Employee Wellness Program? https://technologyadvice.com/blog/human-resources/employee-wellness-program/ Tue, 16 Jul 2024 19:18:34 +0000 https://technologyadvice.com/?p=126896 What are employee wellness programs? See our complete overview including examples, benefits & how to implement a wellness program.

The post What is an Employee Wellness Program? appeared first on TechnologyAdvice.

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  • An employee wellness program is a company initiative to boost employees’ physical, mental, emotional, financial, or intellectual well-being in or out of the workplace.
  • Examples of wellness programs include gym memberships, fitness classes, counseling, mindfulness breaks, financial counseling, and company libraries.
  • HR teams play vital roles in establishing wellness programs, such as determining employee interest, developing budgets, and facilitating program awareness and participation.

I’m an HR administration expert who has worked with small and midsize businesses from various industries on their HR concerns for over six years. My expertise in wellness programs results from my in-depth research, interviews with subject matter experts, and hands-on HR software evaluations, ensuring I provide you with the most detailed and nuanced information possible.

What is an employee wellness program?

Employee wellness programs are initiatives by companies to improve their workers’ physical, mental, financial, and intellectual well-being. Companies may use wellness programs as an employee engagement strategy, like facilitating activities during National Wellness Month in August, or as a part of their employees’ larger benefits package

Traditional wellness programs, like company-wide weight loss contests, biometric screenings, and dieting, usually focus on improving employees’ physical health. The idea is to promote healthy habits and a more productive workforce through shared challenges that foster company camaraderie and accountability.

However, wellness programs like these often do more harm than good. For example, wellness programs that emphasize weight loss and diet changes can promote harmful stereotypes, like weight stigma. What’s more, they can actually demotivate employees, encourage unrealistic goal setting, and negatively affect employee mental health.

However, if implemented correctly, holistic wellness programs targeting the entire spectrum of well-being can be a positive move for your company. Besides providing diverse options for employees, they are more inclusive since they help employees wherever they are in their wellness journeys.

For example, Mark McShane, Managing Director of AED Training, found that offering a variety of wellness activities that addressed different needs and interests increased employee satisfaction by 15%.

The most common holistic wellness programs include initiatives from the following dimensions of human well-being:

  • Physical.
  • Mental and emotional.
  • Financial.
  • Intellectual.

You may consider offering wellness programs that also cover the social, occupational, and environmental aspects of well-being for a more well-rounded approach.

Benefits of employee wellness programs

Wellness programs provide major benefits for your business and workforce alike. Some of the main ones include:

  • Improves work-life balance or integration.
  • Attracts top talent.
  • Retains talent longer.
  • Strengthens company culture.
  • Increases productivity.
  • Decreases health risks.

Improves work-life balance or integration

Wellness programs make it easier to balance work and life responsibilities. For example, financial planning and counseling programs can lower employees’ stress related to personal financial or emotional insecurity, which may indirectly impact work performance. By managing these stressors, employees can better reinforce work-life boundaries for more focused work.

Alternatively, wellness programs can make it easier to integrate work and life. For instance, onsite fitness centers, nap pods, and meditation rooms give employees the flexibility to leave work to pursue personal wellness goals and return to work as needed.

The point is that wellness programs allow employees to craft lifestyles that work for them, especially in an increasingly remote-friendly world.

Attracts top talent

According to Transamerica Institute’s 2023 Stepping Into the Future study, 70% of employees find offering workplace wellness programs important, but only 34% of employers do. In a highly competitive job market, including wellness programs as part of your total rewards package can help your recruiters market your positions to the best talent.

Retains talent longer

Employees with access to wellness programs meaningful to them are more inclined to stay with your company long-term. This is because wellness programs lead to more engaged and satisfied employees when you provide ways for them to meet their physical, psychological, emotional, social, and intellectual needs. And with an engaged workforce, retention increases since there is less incentive for workers to leave.

Strengthens company culture

Your wellness programs can reinforce your company’s values and culture. For example, company-wide wellness events, like community volunteering and meditation, can foster teamwork and positive working relationships. You can even use your diverse wellness offerings to showcase your support for the diverse and nuanced employee experience, making employees from various walks of life feel heard and seen in the workplace.

Increases productivity

With wellness programs that address all areas of employee health and happiness, employees are more likely to produce their best work. Some also argue that wellness programs reduce employee absenteeism since they tend to be healthier. While certainly a factor, it is much more complex than this. In reality, wellness programs provide employees the tools to recognize and address their needs to adapt, prioritize, and focus better on the work that positively impacts the company’s bottom line.

Decreases health risks

Wellness programs that target the various dimensions of employee well-being are more likely to decrease health risks in those areas. For example, tobacco cessation programs lower employees’ risk of cancer, counseling reduces the likelihood of a mental health crisis, and employee resource groups (ERGs) decrease feelings of social isolation and marginalization. 

While decreased health risks for your employees can certainly increase your company’s productivity and profitability, as well as lower employee healthcare costs, it also empowers your employees to live happy and more fulfilled lives.

Examples of wellness programs

Icons, including a dumbbell, a brain with a plus sign, a moneybag, and a lightbulb, appear in the upper left, lower left, lower right, and upper right corners of a quadrant next to the words physical, mental, financial, and intellectual and above example lists for each.
Upper right portion of an illustrated person flexing their biceps with a thought bubble showing the image of a dumbbell.

Physical wellness programs

Physical wellness programs target the healthy function of bodily systems, like musculoskeletal, cardiovascular, and digestive, plus regulate sleep cycles.

Health reimbursements and stipends

Reimbursements or stipends for various physical health activities are popular employee wellness programs. They could include reimbursing employees for gym memberships, fitness classes, or personal trainers. You may also consider reimbursements and stipends for less traditional health options, like reiki, massage, yoga, pilates, and acupuncture sessions or courses.

One drawback of these wellness programs is that they can be expensive for smaller companies. For example, according to Compt’s 2024 Lifestyle Benefits Benchmarking Report, reimbursement claim amounts for health and wellness can cost between $79 and $109. If this is too expensive, try looking for healthcare plans with some of these options included, such as gym discounts.

Fitness and nutrition resources

Fitness and nutrition resources include a range of options, including the following:

  • 100% employer-paid onsite or virtual fitness or nutrition classes.
  • Free vaccinations.
  • Nutrition counseling.
  • Tobacco cessation groups.
  • Onsite healthy snacks.
  • Partnering with local food vendors for more diverse food options.
  • Health applications.

Resources like the above can be less expensive than reimbursements. This is because you only pay for one group class at a time rather than multiple employee reimbursement claims.

However, these may disadvantage remote employees since they don’t have access to the same perks. Mobile health applications like Personify Health (formerly Virgin Pulse and HealthComp) and Wellable can democratize fitness and nutrition resources for your workforce. For example, these applications can offer personalized fitness tracking, coaching, and better navigation of healthcare benefits.

Whatever you decide to offer, remember to make these resources optional, not prescriptive. You may not be aware of individual employees’ physical and food journeys, so forcing company-wide fitness class attendance and eating health campaigns can negatively impact employee morale and their physical and mental health.

Plus, you could violate the Americans with Disabilities Act (ADA) and Title VII of the Civil Rights Act by forcing particular protected groups to participate, such as those with:

  • Personal, cultural, regional, or religious objections.
  • Allergy or dietary restrictions.
An illustrated person sits in the lotus position next to a seascape with a thought bubble showing the image of a brain with a plus sign.

Mental wellness programs

Mental wellness programs focus on employees’ emotional and psychological health. Initiatives revolve around employees’ ability to cope with stress, manage work and life, express and read others’ emotions, maintain relationships, and contribute to society.

Counseling

Luckily, most modern employee healthcare plans include support for counseling and other forms of psychotherapy. If they don’t, you should invest in counseling services as part of your employees’ total rewards packages. This may include onsite individual or group counseling sessions or reimbursement for therapy sessions to make them more affordable for your employees.

Despite significant strides, seeking help for mental or emotional problems is still uncomfortable for many. Employees’ backgrounds, such as gender, age, culture, religion, or ethnicity, can also affect their receptiveness to counseling.

Offering some of these services onsite or virtually can remove barriers for employees hesitant to seek help during off-work hours. However, remember your responsibility as an employer to HIPAA confidentiality should you decide to facilitate any of these sessions onsite or virtually.

Mindfulness breaks

Company-wide short breaks for mindfulness sessions, like guided meditation and breathing exercises, can give employees’ minds a short rest from the day-to-day. You may also consider creating mindfulness or quiet rooms onsite to facilitate these breaks. Besides helping with employees’ mental health, they also provide inclusive and sensory-friendly spaces for neurodivergent workers.

Studies prove the positive effects intermittent mindfulness breaks can have on humans. For example, several studies published by the National Library of Medicine indicate that mindfulness breaks reduce stress, anxiety, and emotional reactivity.

McShane notes the impact of offering mindfulness sessions and other mental health resources, like counseling and stress management workshops, on his employees. “In two years, we saw a 20% stress-reporting reduction from employees,” he says. Combined with participating in other wellness program initiatives in the company, McShane says team collaboration also improved since less stressed employees tend to work better together.

Mental health and mindfulness applications

Similar to physical fitness wellness applications, there are several applications available to assist employees on their mental health journeys. Depending on your employee demographic, you can give them access to mobile applications to manage stress, regulate meditation and sleep schedules, or provide employee assistance program (EAP) resources.

For example, TechnologyAdvice reimburses us for our annual subscription to Headspace. Through the application, we can access guided meditation lessons and other courses to help with stress, anxiety, and sleep management. Headspace and other applications, like Calm, also provide business subscriptions that give employees access to their app and mindfulness classes.These apps can be a great way to give employees the tools to personalize their mental health journeys without worrying about cost. It also allows employees to manage their emotions and burnout privately.

An illustrated hand places a coin with a dollar sign into a glass jar with a thought bubble showing the image of a money bag.

Financial wellness programs

Financial wellness programs involve initiatives to help employees manage their income, expenses, and debts effectively.

On-demand pay

On-demand pay, also known as earned wage access (EWA), gives employees access to their money as soon as they earn it rather than waiting for the next payday. If you are a large enough company, you may have the HR staff to make on-demand pay a regular pay schedule for your company. Alternatively, you can give employees access to EWA through payroll software providers like ADP.

On-demand pay can be a lifesaver for employees facing financial insecurity, hardship, or unexpected expenses. Because employees have already earned the money, it is much easier to access than alternative (and often predatory) sources like payday loans. Moreover, offering this benefit costs little to nothing since the software automatically reconciles the amounts due to employees on their next regularly scheduled payday.

Financial counseling and planning

Financial counseling and planning give employees the opportunity to speak with expert advisors about their financial situation. These sessions allow employees to plan ahead for future large expenses, such as purchasing a house, retirement, education, and college tuition for their children. The services can also assist employees in making the most of their company-sponsored 401(k) and pension or non-retirement investments.Offering on-demand financial planning services can come at a steep price per employee. Luckily, your 401(k) plan administrators typically provide your employees with free financial counseling services, courses, and seminars. Alternatively, your payroll providers may also have services you can leverage. Paycor, for example, connects employees with financial advisors plus offers on-demand financial learning courses directly from its mobile HR application.

Three side-by-side mobile phones display views of Paycor's app; the first shows buttons to schedule an appointment with a financial counselor; the second shows three financial learning courses like "What do you need in your wallet?"; and the third shows available offers and discounts.
Employees can schedule to speak with a financial advisor directly from Paycor’s mobile app at a time convenient to them. Source: Paycor
An illustrated person reads an article on a desktop computer screen with a thought bubble showing the image of a lightbulb.

Intellectual wellness programs

Intellectual wellness programs focus on providing fulfillment and enrichment to employees through educational, cultural, and community participation endeavors.

Tuition reimbursements

Tuition reimbursements help employees pay for higher education goals by lowering the cost of their overall education expenses. You may offer this benefit to any employee interested in achieving a degree in a field of their choice, or you may add particular eligibility requirements.

For example, you could make tuition coverage based on the employee’s grade point average, the courses they take, or both. While this is one strategy to ensure your education investment goes far, especially if they take courses related to their role or field, be sure first to have a conversation with the employee about expectations. Sometimes, allowing employees to pursue their personal intellectual interests can reap benefits for you, like innovative ideas to address current company pain points.

Company library

A company library is a low-cost way to foster personal and professional development. The library itself can function much like a real one, with employees checking out books for a limited time and returning them before the end of that period.

You may also consider making your library digital by offering book summaries on your learning management system (LMS) or purchasing a subscription to services like OverDrive and BookFusion. This can help democratize your remote employees’ access to your library and make it easier for them to see content in their preferred format.

Your company library can offer books on various topics, from technical skills training to self-help and popular fiction. The goal should be to satisfy employees’ intellectual curiosities and keep them energized and motivated in their work.

How to implement an employee wellness program

Implementing an employee wellness program is a collaborative effort between employees, HR teams, and executives. It starts with researching what will be the most beneficial for your employee demographic before budgeting and execution.

1. Evaluate the needs of your employees

Employees should be the driving force behind your wellness programs, not you. While you may want to use Wellness Month to raise awareness of the various dimensions of human well-being or sponsor a company wellness challenge, your workers should decide on your wellness initiatives.

The best way to determine what your employees want is to ask. A company-wide benefits and wellness survey can be your research starting point. Many employee engagement platforms facilitate this, allowing you to ask specific questions about wellness program interests. Culture Amp, for example, offers employee well-being and benefits survey templates to start the process.

Culture Amp displays its employee engagement template library with cards and icons to access survey templates like DEI, well-being, change readiness, and custom surveys.
Culture Amp gives you access to multiple survey templates to analyze various aspects of the employee experience, including wellness program interest. Source: Culture Amp

2. Designate a wellness committee

Consider appointing a wellness committee once you have a few wellness program ideas of interest. The committee’s sole duty will be to research, evaluate, budget, implement, and advocate for the new wellness program. Ensure you have a committee of employees from various departments, roles, levels, and backgrounds for fairness and inclusivity.

If you lack the funds, time, or resources to fund a wellness committee, consider having your HR team work alongside existing employee groups. For example, working with your DEI committee or employee resource groups (ERGs) allows you to vet potential wellness programs before implementation to ensure they don’t negatively affect particular employee demographics.

Christine Stewart, former CHRO at EagleView, notes the company’s Well Being ERG’s success in creative wellness initiatives and participation: Through the ERG, they’ve been able to organize steps challenges, participate in United Way Day of Caring, and plan Earth Day activities.

3. Provide diverse options

You should provide a variety of wellness programs to your employees, not just the initiative that generated the most interest in your employee survey. Most likely, the definition of wellness differs from employee to employee, so you’ll want a few options to make everyone feel included.

For example, some employees may prefer gym membership reimbursements, while others may enjoy in-person company classes for accountability. Still, others may dislike or avoid these classes for personal reasons, instead hoping for access to company development courses. The point is that wellness differs for everyone, so more options mean more chances for employee participation.

4. Develop a budget

You’ll need to develop a budget for your wellness programs. Costs can vary widely between programs, so you’ll need a way to compare various vendors. Most accounting software includes budget plans, but a simple spreadsheet program can work just as well. You’ll need to measure programs against competitors in the space alongside your overall business expenses.

5. Align with your company values

Consider choosing wellness programs that align with your company’s core values. This is a great way to demonstrate commitment to your values instead of appearing performative. Plus, if you need help narrowing down your wellness offerings, you can use exemplifying a core value as a determining factor.

For example, one of our core values at TechnologyAdvice is to “crave knowledge.” To that end, we receive reimbursements for any personal or professional development books we purchase as long as we share key takeaways from the read with our manager.

6. Promote awareness

Be sure that your employees are aware of the wellness programs once you’ve put them in place. This can take several different forms:

  • A wellness policy outlining different program eligibility rules and benefit perks.
  • Updated job descriptions highlighting these programs to applicants.
  • Explanations during onboarding to notify incoming employees of their wellness options.
  • Periodic company announcements to remind employees of what’s available to them.

The more often you inform employees about your wellness programs, the more likely they are to use and benefit from them.

7. Track return on investment

After implementing your wellness programs, monitor usage or adoption rates to begin tracking return on investment (ROI). You’ll also want to monitor your turnover, attrition, and recruitment metrics to understand how adding your wellness programs affects employee retention and attraction. You may even monitor how wellness program usage rates line up with company revenue for insight into their impact on productivity.

But most importantly, solicit feedback from employees regularly through follow-up surveys. This will allow you to understand where your wellness programs do well and fall short so you can take measures to address concerns. After all, your wellness programs are for your employees, so you should look to them to understand sentiment and your programs’ effectiveness.

Employee wellness program FAQs

Wellness programs have only one goal: to improve the various dimensions of employee well-being. The more wellness initiatives target the physical, mental, financial, and intellectual aspects of well-being, the more opportunities employees have for fulfillment on their terms. This affects employees’ overall happiness, which, in turn, can improve workplace productivity. 

Want to increase employee satisfaction in the workplace? Explore How to Engage Employees in the Workplace for more information.

Common wellness program pitfalls include:

  • Wellness challenges: Not all are bad, but if poorly planned and researched, some can encourage negative and unsustainable behaviors, like dieting, that can adversely affect employee’s health and morale.
  • Mandating company-wide participation: Not everyone will want to participate in wellness programs, especially if some have personal reasons to avoid them, so always make them optional.
  • Incentivizing particular behaviors: Wellness challenges usually have prizes or other rewards at the end, but you may want to reconsider; for example, rewarding gift cards, cash, or other items at the end of a weight-loss challenge could encourage the wrong people to participate, like those struggling with an eating disorder.
  • Shaming employees for failure: Never publicly point out whether an employee doesn’t reach a personal wellness goal or falls behind in a wellness challenge; this only causes employee unhappiness and sets them back in their pursuit of holistic well-being.
  • Disclosing sensitive employee data: Besides being unethical, public disclosure of private employee data, like weight, during a wellness challenge is illegal under HIPAA.

Employee wellness software provides tools and services to facilitate employee wellness programs. Several wellness platforms, like Personify Health, can help manage your existing employee benefit plans, track usage, and make them easier for your employees to access. Others, like Headspace and Vantage Fit, provide wellness services, such as fitness and meditation courses.

Vantage Fit displays a nutrition and activity dashboard on a mobile phone, with a weekly calendar across the top and a list of tracked activities, like the number of steps and running distance, below.
Vantage Fit allows employees to track their fitness, such as step count, and nutrition. Source: Vantage Fit

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TA_EmployeeWellnessProgram_2024_DA_rnd2 TA_EmployeeWellnessProgram(PHYSICAL)_2024_DA_rnd1 Virgin Pulse Screenshot <em>Personify Health (Virgin Pulse) lets employees craft personalized wellness goals and earn points toward rewards.</em> Source: <a href="https://www.virginpulse.com/solutions/health-and-wellbeing/" target="_blank" rel="noopener">Virgin Pulse</a> Wellable Screenshot <em>Wellable offers employees a variety of options to manage their physical health, like classes, challenges, and fitness analytics.</em> Source: <a href="https://www.wellable.co/wellness-platform/#program-add-ons" target="_blank" rel="noopener">Wellable</a> TA_EmployeeWellnessProgram(MENTAL)_2024_DA_rnd1 Headspace Mobile App <em>Headspace gives employees access to meditation courses that they can customize to fit their daily schedules.</em> Source: <a href="https://www.headspace.com/meditation" target="_blank" rel="noopener">Headspace</a> Calm Mobile App COPY <em>Employees have access to on-demand meditation, relaxation, and anxiety reduction courses on its mobile app.</em> Source: <a href="https://play.google.com/store/apps/details?id=com.calm.android" target="_blank" rel="noopener">Calm</a> TA_EmployeeWellnessProgram(FINANCIAL)_2024_DA_rnd1 Paycor Financial Counseling TA_EmployeeWellnessProgram(INTELLECTUAL)_2024_DA_rnd1 Culture Amp Employee Survey Templates Vantage Fit Fitness Tracking copy
Best HRMS Software for 2024 https://technologyadvice.com/blog/human-resources/best-hrms-software/ Tue, 02 Jul 2024 04:16:36 +0000 https://technologyadvice.com/?p=100288 Looking for HRMS software? I've tested the top solutions on the market to determine which ones are truly the best.

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My picks for the top human resources management system (HRMS) include:

Not sure what kind of HR software you need? Explore our HR Software Guide for a complete list of options.

  • Jul. 1, 2024: Jessica Dennis reviewed and rewrote the article for freshness and accuracy. She also rearranged elements on the page and updated the formatting to improve the flow of information.
  • Nov. 2, 2023: Kaiti Norton removed information about Gusto’s 529 college savings benefit, which the company no longer offers.
  • Jul. 10, 2023: Jessica Dennis added our methodology, vendor pricing, and a comparison table so you can get the information you need faster. She also added formatting and style elements for easier navigation.

My top choices result from my extensive background in small and midsize business human resources (HR) administration and my deep understanding of HR software on the market today. After curating a comprehensive list of products to review, I leveraged user reviews, software specifications, free trials, demos, and knowledge bases to find products with top-tier HRMS features, like automations, customization, and support.

In other words, I picked my recommendations with your business concerns in mind. 

Below is a breakdown of the criteria I used to judge each software. Each category also includes my expert score, which considers the effectiveness of that area based on my personal usage. ​​As the market changes, I reevaluate my choices so you always receive the best insights for your purchasing decision.

Workforce management: 22%

Workforce management includes payroll, benefits administration, and time and scheduling features. Because these are some of the most critical functions of HR, workforce management is weighted the most at 22% of the platform’s overall score. The best software offers native functionality for all these modules and automations to reduce your HR team’s administrative loads.

Platform and interface: 20%

How easy is the platform to use? Will it be able to grow with the company? What is the customer service like? And will employee data be safe? This category covers the solution’s intrinsic features and offerings, including how well it will integrate with your current tech stack. This category represents 20% of the platform’s total score.

Pricing: 15%

Pricing accounts for 15% of the weighted score. Software with transparent pricing, scalable tiers, discounts, free trials, and free plans received the highest scores. I also considered each platform’s “value for money,” which determines whether the number of features in each price tier or module is competitive with other vendors in the space.

Core HR: 15%

Core HR covers the basics of HR software, including its core HRIS and analytics functionality. Software with robust employee recordkeeping features, compliance, and customizable reports and dashboards earned the top marks. Core HR comprises 15% of the software’s total score.

Performance management: 8%

Performance management accounts for 8% of the platform’s total score. Effective performance management tools are critical for developing more productive and motivated employees for established small and midsize businesses. I considered each solution’s performance appraisal customizations, goal tracking, peer feedback, and meeting management capabilities for my analysis.

Talent acquisition: 8%

As your company grows, you’ll need HR software with native recruitment features to address your talent needs. HR software with candidate sourcing, screening tools, and interview management scored the highest. I also considered capabilities like automated ATS pipeline movement and AI features in my expert score. Talent acquisition makes up 8% of the total score.

Employee relations: 7%

Employee relations comprise 7% of the software’s overall score and include employee engagement and communication features. Platforms capable of surveying and monitoring employee wellbeing scored best. I also examined whether the platforms offered internal communication functions, like company announcements and recognition features, to enhance the employee experience.

User reviews: 5%

User reviews from third-party software platforms like Capterra, G2, and TrustRadius accounted for 5% of the software’s overall score. I focused on software that received at least 3.5 out of 5 stars on these sites. Because users have real-world experience with each platform, they played a significant role in narrowing down my list of top products to compare.

Software reviewed

  • Gusto.
  • BambooHR.
  • Rippling.
  • TriNet HR Platform.
  • Paylocity.
  • ADP Workforce Now.
  • Paycor.
  • Namely.
  • UKG Pro.
  • Zoho People.
TechnologyAdvice is able to offer our services for free because some vendors may pay us for web traffic or other sales opportunities. Our mission is to help technology buyers make better purchasing decisions, so we provide you with information for all vendors — even those that don’t pay us.

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What is the best HRMS software?

Human resources management systems (HRMS) expand upon core human resources information systems (HRIS) through more extensive automations, workforce analytics, and customization. The best ones cover all these areas to support midsize businesses looking to attract and keep top talent for long-term business growth.

My top five choices below do just that plus offer unique capabilities to address the needs of your business.

If you need help determining what kind of HR software you need, learn more at How to Choose the Right HR Software for your Business.

Expert score

Best for

Starting price

Rippling logo.

Rippling

3.92

Best overall

$8 PEPM

The ADP logo.

ADP Workforce Now

3.85

Best for scalability

$18–$27 PEPM*

BambooHR logo

BambooHR

3.75

Best for ease of use

$250 per mo. for first 25 employees

UKG logo.

UKG Ready

3.66

Best for customization

$21–$29 PEPM*

Paycor logo.

Paycor

3.63

Best for workforce development

$99 per mo + $6 PEPM

* The vendor’s pricing is quote-based; the prices in the chart are estimated based-on third-party sources and user reviews.

Rippling logo.

Rippling: Best HRMS overall

Overall score

3.92/5

User scores

4.64/5

Pricing

2.75/5

Platform/interface

4.28/5

Core HR

4.44/5

Workforce management

4.38/5

Talent acquisition

3.94/5

Performance management

3.15/5

Employee relations

3.18/5

Pros

  • PEO and EOR services available for HR support.
  • Intuitive user interface (UI) and design.
  • Quick release schedule for access to new features.
  • Device management and app provisioning and de-provisioning for tech-heavy businesses.
  • Platform localization for more than 150 countries and native payroll capabilities for 50 countries.

Cons

  • System occasionally lags or breaks after frequent use.
  • No sandbox feature to test new workflow automations in a closed environment.
  • Lacks phone support, unless you purchase its PEO, EOR, or HR Help Desk module.

Why I picked Rippling

With a 3.92 out of 5 score, Rippling is the best HRMS overall because it balances advanced HR features geared toward growing businesses with an approachable, easy-to-navigate interface. You can customize workflows, approvals, access levels, reports, and analytics for more pointed insights into your company’s workforce to drive a more efficient, productive, and engaging company culture.

Your HR teams can also offload some of their more repetitive work, like training course assignments, document collection, and task follow-ups, by having Rippling automate it for you. Moreover, most of Rippling’s modules are robust for an all-in-one HR solution. Its payroll solution is particularly noteworthy since you take care of domestic and international pay within the same platform to speed up processing times.

Although Rippling has great integration options with Slack, Google Workspace, and Zoom, it’s not the best option for companies with primarily frontline workers. It does not support employee private messaging and shift scheduling, for example. Its mobile app also does not have nearly the same capabilities as its desktop counterpart, forcing on-the-go teams to manage functions like payroll in an office.

But if you already have third-party solutions for these areas, Rippling’s vast integration library and app management features make it the best choice for consolidating your tech stack.

Rippling is a comprehensive HR software with an IT-forward feature set and design. Unlike other HRMS, Rippling intentionally includes IT features, like app provisioning during new hire onboarding, to unify the company tech stack. Far from alienating HR professionals without IT backgrounds, these capabilities make Rippling more accessible to companies that need custom processes but lack in-house tech expertise.

Some of Rippling’s stand-out features, such as its Workflow Studio for in-app process automation, are advanced for a non-enterprise HR system. For example, you can send reports, schedule Google Calendar meetings, and even adjust employee paid time off (PTO) accruals based on almost any data attribute.

This is especially important when you have a company of over 250 employees but an HR department of two. Rippling can take care of the administrative side of HR, like sending new hire surveys or collecting policy acknowledgments, while your HR team of two works with managers and executives to improve employee experience and retention.

However, one drawback of Rippling is that it has a fast feature release schedule that can lead to a lack of refinement in existing modules. Major modules like its global payroll, recruiting, and performance management modules were released in 2022 and 2023 but fall behind some competitors. 

For example, Rippling only supports payroll for 50 countries compared to the 70 or more for platforms like Deel. Recruiters still have to schedule interviews with candidates manually in its recruitment module. It doesn’t offer devices like physical time clocks or digital signage software for frontline teams. And, although Rippling is a major player in the PEO market, it lacks IRS and Employer Services Assurance Corporation (ESAC) certifications. 

Even so, Rippling’s quick release schedule means you can access features that work natively with Rippling without relying on integrations. It also creates a more seamless experience than Paylocity and UKG, which rely on acquisitions and mergers for new features.

Learn more about Rippling →

Risk management support

Rippling offers features to support businesses experiencing transition and, therefore, at greater risk for compliance errors. For example, Rippling comes standard with its Compliance 360 feature, which monitors processes within the platform and notifies you of potential global, federal, state, and municipal time and pay violations. This safeguards against labor law violations as you expand into unfamiliar states and territories.

Likewise, Rippling offers a flexible professional employer organization (PEO) service option, which adds worker classification monitoring to its Compliance 360 capabilities. This can help you reduce the risks associated with employee misclassification, including penalties, back pay, and tax violations. And, after you build out your HR team and don’t need Rippling’s PEO support anymore, you can “turn it off” directly within the platform without incurring a fee, switching systems, and losing data.

You can use Rippling’s Workflow Studio and approval workflows to manage your company risk further. Although it’s not the same as UKG Ready’s accident tracking feature, you can create custom fields that trigger workflows for collecting essential information with strict deadlines — like injury paperwork — timely. You can also save this data in the employee profile for recordkeeping and audit purposes.

Rippling displays a workflow diagram with three tasks involving injury paperwork collection branching off from the condition trigger block "workplace injury or illness changes from an empty value."
You can use Rippling’s workflow studio to set multiple processes in motion, including managing risk levels based on triggers like employee injury dates. Source: TechnologyAdvice
Customizable report builder

Rippling’s report builder lets you build dynamic reports in real time without the need to run the reports or download them to an external spreadsheet software. Its reporting capabilities are also not isolated in various modules, so you don’t have to switch between modules to access payroll, benefits administration, performance management, or recruitment reports.

Instead, Rippling unites data from internal HR modules and some external integrations, like Jira. This means you can link information and draw conclusions from data you would otherwise have to manipulate off the platform manually.

For instance, you can gather usage reports for various apps through Rippling to determine their return on investment (ROI). You can even calculate the minutes employees spend in meetings to inform employee productivity during performance reviews. With this data, you can evaluate your organization’s risk for meeting fatigue and burnout.

Although Rippling lacks advanced report capabilities like ADP Workforce Now’s benchmarking and AI narrative descriptions, you can use Excel-like formulas and charts for more granular insights. It is also more approachable than UKG Ready, whose report-like interface takes time to understand.

Rippling displays four column lists for selecting variables in a report: one, module name; two, module tab; three, field names; and four, currently selected variables. 
Rippling lets you draw from internal and external data sources to understand your HR processes from a broader perspective without needing spreadsheet or business intelligence software. Source: TechnologyAdvice

Rippling starts at $8 per employee per month (PEPM). Depending on your business circumstances, it may also charge you an additional base fee per month, with most third-party sources stating the base price is $35 per month.

All customers start with Rippling’s base platform, Rippling Unity, which is its core human resources information system (HRIS). It includes main features like its Workflow Studio, Compliance 360, onboarding, and leave management modules. After purchasing a Rippling Unity plan, you can add on the modules you need from its HR, IT, or Finance clouds.

Rippling scored moderately well for pricing at 2.75 out of 5. Although it does provide a starting price for its platform, it does not share details on pricing for any of its modules. It also does not include a free trial or free plan, which can be a turn-off if you need to test specific features before purchasing, especially if those features are in modules outside Rippling Unity.

That said, Rippling shares similar pricing to competitors like TriNet HR Platform; it can even be cheaper than Gusto Simple if you have fewer than 20 employees and only need Rippling Unity. But this also means that the platform becomes significantly more expensive for the more tactical and analytics features that are hallmarks of HRMS, including workforce planning and performance management.

Below is an overview of the four different plans of Rippling Unity:

Rippling Unity

Core

Pro

Unlimited

Enterprise

Includes:

  • Global organizational chart.
  • Global workforce analytics.
  • Permissions and access control.
  • Approval management.
  • Document and policy management.
  • Compliance management.
  • Salary banding.
  • PTO and leave management.
  • Localization for 150+ countries.
  • Customized workflows (for onboarding only).

Includes everything in Core, plus:

  • Customized workflows (for any event).
  • Up to 10 workflows.
  • Up to 10 formula fields in reports.
  • Up to 10 reports that join data from three or more sources.
  • Integrate with Slack for approvals and sending messages.
  • Integrate with Microsoft Teams for sending messages.
  • Create and send calendar invites.
  • Scheduled reports.

Includes everything in Pro, plus:

  • Unlimited customized workflows.
  • Unlimited formula fields.
  • Unlimited advanced reports.
  • Webhooks.

Includes everything in Unlimited, plus:

  • Access to Rippling’s API.

Additional modules

HR Cloud

IT Cloud

Finance Cloud

  • U.S. and global payroll.
  • Benefits administration.
  • Time and attendance.
  • Flex benefits (FSA, HSA, and commuter).
  • Recruiting.
  • Learning management.
  • Pulse (employee engagement).
  • Headcount planning.
  • Performance management.
  • App management.
  • Device management.
  • Inventory management.
  • Corporate cards.
  • Expense management.

Additional services

  • ACA and COBRA administration.
  • HR Help Desk (HR Support).
  • PEO services.
  • Global employer of record services.

Note: Rippling currently offers a one-month free subscription if you sign up within six weeks. This is subject to end anytime, so please check its website for the latest.

ADP logo.

ADP Workforce Now: Best for scalability

Overall score

3.85/5

User scores

4.17/5

Pricing

2.75/5

Platform/interface

4/5

Core HR

4/5

Workforce management

4.29/5

Talent acquisition

4.19/5

Performance management

3.66/5

Performance management

3.45/5

Pros

  • Huge product line covering solopreneurs to enterprises.
  • Support for HR and payroll in more than 140 countries.
  • Comprehensive and standalone HR products available.
  • HRO, PEO, and EOR services to fit your level of service needs.
  • Customer support is available through phone, chat, email, and online knowledge base.
  • Open API to support integration with niche industry tools.

Cons

  • Difficult-to-navigate UI with multiple pop-up windows.
  • Benefits and time management features are only available in higher plans.
  • Recruitment is managed through an integration with ZipRecruiter, limiting candidate diversity.
  • Users report slow issue resolution with customer service.
  • Must integrate with Kudos for employee recognition and rewards.

Why I picked ADP

ADP Workforce Now comes in with a total score of 3.85. It impressed me for its sheer number of features that allow companies to digitize almost all of their HR processes.

What’s more, Workforce Now is the backbone platform for most of ADP’s other offerings, including its PEO product and global payroll add-on. Its other services, like EOR, HRO, tax, and unemployment claim services, mean that you can access the level of HR support you need during various stages of growth.

As a result, you can stay with one company as you scale, aiding in knowledge retention, data migration, and employee satisfaction and experience. This makes Workforce Now your best bet if you want support for more complex needs, like multiple entities, divisions, departments, and employee types.

Workforce Now is ADP’s mid-market HR and payroll product for businesses with 50 to 1,000 employees. Although ADP is well known for its payroll features, Workforce Now modules cover the complete employee life cycle with capabilities for strategic HR, like compensation management and DEI benchmarking.

In particular, ADP Workforce Now gives equal attention to the concerns of HR staff and individual contributors. Employees rate ADP’s Mobile Solutions, Workforce Now’s mobile app, a 4.4 and 4.7 on the Google Play and Apple App stores, respectively. Little things, like an “undo” button in the app to quickly fix an accidental punch-in and quick-access buttons for recent paychecks, benefits, and the staff directory, make it a straightforward tool for frontline employees.

Other employee-centric features include financial wellness tools like on-demand pay, discounts, and savings through ADP’s Wisely paycard and app. Onboarding from the employee side is also very appealing since you can customize the experience based on the new hire’s role and location.

For example, you can include a custom message from the new hire’s manager, welcome videos, interactive team profiles, and a map around their new office. The experience becomes less about completing mandatory paperwork, like the I-9 form, and more about providing a great first impression of your company.

Administrators also have access to many features and people data in Workforce Now. ADP’s payroll capabilities and compliance monitoring are particularly strong, with customizable elements to address more complex needs like shift differentials and tip credits.

Despite this, Workforce Now suffers from the issues of many legacy systems: a complicated system layout and an outdated appearance.

For example, it takes multiple clicks to hire an employee, requiring you to navigate to its HR dashboard, then its hiring and onboarding module, and finally, its various hiring workflows. This is before you even begin entering any new hire information. Compare this to Rippling, which has a handy add or remove employee button in its navigation side rail.

But Workforce Now is exceptionally feature-rich, especially for complex payroll and time clock needs, including support for certified payroll, check delivery, and geofencing. So, if you’re looking for a mainstay product with years of expertise, ADP is your best choice.

Learn more about ADP →

ADP product integrations

ADP is a long-standing company that has acquired or partnered with several companies to build its HRMS capabilities. Workforce Now integrates with nearly 500 products, including industry-specific ones like safety management programs for construction and POS systems for restaurants, retail, and hospitality. This means you can connect Workforce Now’s employee data and management features to the tools you already use to facilitate cross-system data flow while limiting double data entry.

ADP even offers standalone portions of its Workforce Now product, allowing you to extend the capabilities of your already existing systems without purchasing entirely new software. For example, if you like Bob’s employee engagement features but want Workforce Now’s payroll, you can embed Workforce Now into Bob’s Payroll Hub module. Similar capabilities exist for ADP’s compliance, tax, and global payroll products.

The one drawback is that connecting these products can create a clunky experience. For example, just pushing your payroll data into your accounting software’s general ledger (GL) in Workforce Now requires you to remember to do this manually after each payroll. Occasionally, modules open in other browser windows instead of happening seamlessly within one window. This can be frustrating, especially if you want a cleaner way to interact with your HR data.

Workforce trends and analytics

Workforce Now offers advanced workforce analytics through its ADP DataCloud add-on. Here, you can access ADP’s dataset of over 30 million employees to compare your organization to others in your industry. You can even “mash up” or combine your people and financial data for more effective hiring and budgeting.

Workforce Now also uses narrative insights, or natural language descriptions of your workplace data, in its storyboards feature. ADP walks you through common questions, such as the cost of turnover and pay equity, in a more approachable manner than Rippling and UKG Ready. This makes addressing these issues faster since it requires much less manual data manipulation.

In particular, if you’re intentional about DEI initiatives in your company, Workforce Now’s DataCloud has some useful, pre-built tools to understand how your hiring and termination processes affect your diversity landscape. You can even monitor diversity in your organization’s leadership team over time to see if organizational strategies like DEI training and employee resource groups (ERGs) impact your business at its highest executive levels.

ADP displays two windows; one shows the questions, "What is your cost of turnover? How can you save?" above text stating an organization lost 20 employees and spent $520K in costs; another window shows a list of employees at risk for turnover plus potential costs to replace them.
ADP Workforce Now’s DataCloud uses storyboards to help you understand various HR metrics, like turnover cost, plus drill down into the data affecting outcomes. Source: ADP

ADP does not disclose pricing for its Workforce Now product. Pricing depends on several factors, including headcount, modules needed, and the complexity of your payroll needs. Third-party sources indicate that ADP Workforce can cost anywhere between $18 and $27 PEPM, plus a percentage of your annual subscription cost for implementation.

Workforce Now received the same score as Rippling for pricing: 2.75. Like Rippling, it does not provide a free trial or free plan. But it frequently offers promotions and discounts, which can be attractive if you want to try the software at a reduced cost. Plus, all ADP Workforce Now plans have payroll as a standard feature.

However, other critical features, like benefits administration, leave management, and time tracking, are reserved for higher tiers, making it less likely you can operate with its lowest Select plan. Moreover, users note that ADP has a reputation for low starting prices but lots of service charges for things like garnishments, tax notice inquiries, and custom reports.

ADP also charges an administrative fee for every payroll you run, meaning it’s more expensive if you have multiple payroll schedules or run off-cycle payrolls for bonus checks or to fix payroll errors.

Workforce Now plans

Select

Plus

Premium

Includes:

  • Payroll and tax.
  • Basic reporting and analytics.
  • Onboarding/offboarding workflows.
  • ADP Assist (virtual assistant).
  • Voice of the Employee (employee engagement surveys).
  • Digital recordkeeping and unlimited storage.

Includes everything in Select and:

  • Benefits administration.

Includes everything in Plus and:

  • Time tracking.
  • Leave management.
  • Scheduling.

Additional modules

  • Talent acquisition.
  • Performance management.
  • Compensation management.
  • HR Assist (regulatory compliance assistance).
  • Analytics and enhanced insights.
  • Learning management.
BambooHR logo

BambooHR: Best for ease of use

Overall score

3.75/5

User scores

4.38/5

Pricing

3.00/5

Platform/interface

4.06/5

Core HR

3.91/5

Workforce management

4.04/5

Talent acquisition

3.63/5

Performance management

3.10/5

Employee relations

3.55/5

Pros

  • Plug-and-play workflows and homepage widgets for speedy implementation.
  • Bundle and volume discounts available.
  • Internal ATS and career page included in every plan.
  • Multiple training videos and resources to get employees familiar with the platform.

Cons

  • Payroll support for U.S. employees only.
  • Employee engagement surveys limited to eNPS and pre-defined wellness surveys.
  • Cannot manipulate reports in real time.

Why I picked BambooHR

BambooHR is the easiest and most approachable platform on my list. Although it doesn’t have the customization options of UKG Ready, the automation capabilities of Rippling, or the global support of ADP, you’ll likely find BambooHR the better option if you want to implement an HR software solution quickly.

With an overall score of 3.75, BambooHR does well with automatic workflows, document modification and recordkeeping, and employee communication and engagement. BambooHR also includes an ATS in all plans, which most HRMS reserve for higher tiers. This means you can manage and track a basic candidate pipeline for more consistent hiring.

BambooHR is not the best, however, if you expect rapid growth. While it has all the features of a full-scale HRMS, it doesn’t have options for more specialized workflows. For example, BambooHR’s reporting and analytics are fine for most operations-focused HR teams, but you cannot create custom charts. This can be a major drawback for workforce and big-picture company planning.

Nevertheless, BambooHR is a great choice to reduce the amount of administrative work on your HR teams. Because it contains more tools in the realm of tactical HR, it’s a step above a simple HRIS with only recordkeeping and limited workflow automation.

BambooHR is a comprehensive HR software that stands out among users for its modern-looking interface that you can customize with your company colors and logo. But beyond looking nice, BambooHR is well-liked by employers and employees at SMBs because of its user-friendly interface and simple-to-use workflows.

In fact, BambooHR’s philosophy directly contradicts UKG Ready’s. Where UKG Ready aims to develop highly customized modules and settings to fit your company’s work cadences, BambooHR is more of a one-size-fits-all solution.

Workflows in BambooHR are mostly pre-built, with some ability to configure onboarding and offboarding depending on roles, departments, and locations. However, it cannot build workflows from scratch for various processes unique to your organization, such as disciplinary procedures, employee development plans, or safety tracking. Ad hoc workflow build functions, like Rippling’s Workflow Studio, are also nonexistent.

However, this makes BambooHR significantly more accessible than others on my shortlist. Fewer configuration options also mean it takes less time to start or complete HR processes, like adding a new employee, creating a job requisition, or requesting and giving feedback to peers. For example, BambooHR’s feedback workflow is only two questions long to encourage quicker and more frequent exchanges.

BambooHR is a good choice if you want access to strategic HR operations, like compensation banding, talent pools for candidate relationship management (CRM), and training assessments, without complicated implementation. You can also use BambooHR to develop good HR processes, like consistent onboarding cadences and double-blind assessments in performance reviews, if you don’t currently have a tried-and-true procedure.

The drawback is that BambooHR is not the most scalable platform. It doesn’t offer HRO services, support for international workforces, or highly customizable analytics. As a result, you’re likely to experience better success with BambooHR if you’re a small domestic company without significant expansion plans.

Learn more about BambooHR →

Intuitive interface

BambooHR operates much like internet browsers, such as Google Chrome and Apple Safari. Access to your account and other system settings are next to your Avatar in the top right corner. Meanwhile, tabs across the top house various HR operations, like recruitment, payroll, and reports. Entering any module opens up more features in subsequent tabs or a navigation sidebar.

Access to tabs, profile information, and settings change dynamically based on your security levels. You don’t have to flip between system administrator and employee views like in TriNet HR Platform or Gusto. Each feature also includes guided instructions to help start the process, reducing the need for in-depth training.

For example, adding a new access level in BambooHR is much easier than Rippling or BambooHR. BambooHR simply asks what you want employees to do and what you want employees to see when you make new access levels. It also uses IT jargon sparingly, making it easier for your HR team to configure.

ALT: BambooHR displays a custom access level dashboard with the tab "What can people with this access level see" highlighted and options to grant or take away view access for various data fields.
BambooHR uses a step-by-step flow to help HR staff create custom access levels for employees and external users, reducing the dependency on your IT staff. Source: TechnologyAdvice
Employee community

BambooHR’s new employee community feature is a major step up from its previous announcements feature inside the “what’s happening” homepage widget. Employees and system administrators can now access a company newsfeed on their home dashboard.

Employee community houses company announcements, events, and peer-to-peer recognition. What’s great is that it operates similar to popular communication tools like Slack. Managers can create separate communication groups for messaging between their direct reports, while employees can create groups around various topics.

For example, employees can create a pet lover group dedicated to their furry, feathered, or scaly friends to find and relate to other staff with the same interest. Employee community also supports polls, emojis, GIFs, and replies for more engagement and fun. It even integrates with Slack, making it easier for HR and administrators to share information across all company channels.

However, because the feature is so new, expect initial bugs as BambooHR rolls out its capabilities to Pro plan subscribers. The module also has a different interface than the rest of BambooHR, creating a slightly disjointed experience.

That said, its data analytics and ability to collect confirmations that important company announcements were viewed and read are great ways for you to improve upon the efficiency and effectiveness of company communications.

ALT: BambooHR displays its Employe Community insights dashboard with overview numbers on posts made, post views, active members, and comments made for December 2023, plus a doughnut chart showing what post types were most popular.
BambooHR’s new Employee Community feature lets you see what posts received the most engagement so you can modify your employee communication strategy accordingly. Source: BambooHR

BambooHR does not reveal starting pricing on its website, so you must contact its sales team for a customized quote. It also recently overhauled its pricing and subscription tiers.

BambooHR has two new subscription plans, Core and Pro, which replace its Essentials and Advantage plans. The new plans are positive changes since both offer more features to start. For example, BambooHR’s Core plan now includes onboarding, which its Essentials plan did not. This capability alone brings BambooHR on par with most HRIS and HRMS where basic recordkeeping and onboarding come standard.

Another great addition to its subscription plans is that BambooHR now includes its ATS in all tiers. This is a huge differentiator since access to recruitment features means more consistent and streamlined hiring to maintain proper staffing and encourage growth.

BambooHR follows a similar pricing model as before. If you have 25 employees or fewer, you pay a flat monthly price for either plan. If you have more than 25 employees, pricing changes to a PEPM model. BambooRH also offers volume discounts once you cross a particular headcount.

With these changes, BambooHR earned a 3 out of 5 for pricing, with its starting plan mirroring competitors like Rippling and TriNet HR Platform.

Placeholder

Core*

Pro*

  • For up to 25 employees: $250 per month flat rate.
  • For more than 25 employees: $10 per employee per month (PEPM).
  • Volume discount applies after 25 or more employees.
  • Includes:
    • HRIS and reporting.
    • Hiring and onboarding.
    • Time off and benefits tracking.
    • Access to integrations marketplace.
  • For up to 25 employees: $425 per month flat rate.
  • For more than 25 employees: $17 PEPM.
  • Volume discount applies after 25 or more employees.
  • Includes everything in Core, plus:
    • Performance management.
    • Employee experience and rewards.
    • Employee community.

Placeholder

  • Payroll.**
  • Benefits administration.
  • Time tracking.

* There is a one-time implementation fee for the Core and Pro plans and the Payroll add-on. If you have fewer than 25 employees, you can opt for the QuickStart implementation for a lower fee.

** Please note that additional factors, like the number of FEINs or states where you need payroll, can affect this price. Please contact BambooHR for specific pricing quotes.

Currently, BambooHR offers a 15% discount if you combine its payroll and benefits administration add-ons with its Core or Pro plans. Visit BambooHR below to learn more.

UKG logo.

UKG Ready: Best for customization

Overall score

3.66/5

User scores

4.17/5

Pricing

0.38/5

Platform/interface

3.81/5

Core HR

4.75/5

Workforce management

4.73/5

Talent acquisition

4.69/5

Performance management

4.24/5

Employee relations

2.40/5

Pros

  • Includes strategic-heavy HR features, such as succession planning, industry benchmarking, talent development, and skills gap analysis
  • Strong recruitment and benefits administration modules for attracting top candidates.
  • Universal search function to access modules and information quickly.
  • Available in 15 languages to improve platform navigation.

Cons

  • Significant learning curve and confusing layout.
  • Native payroll for the U.S. and Canada only.
  • Need to purchase its employee engagement and People Insights modules for sentiment analysis.
  • No native peer-to-peer recognition feature.

Why I picked UKG Ready

UKG Ready impressed me with its ability to customize each module to suit your specific HR processes. This means you create a tailor-made HR system with operations that occur your way, compared to more pre-configured platforms like BambooHR.

UKG’s customization also improves collaboration and consistency across teams. For example, if you want hiring managers to quickly look into recruitment metrics like time-to-fill for one of your open positions, you don’t have to create or schedule reports for them. It’s just as simple as creating a report view, saving it, and placing it in a widget for them to see in real time.

Besides making it easier for employees to find the information they need, you can also control the experience of less tech-savvy employees. You can create dashboards, hide or limit access to various information, and improve the efficiency of common HR processes, like injury recordkeeping.

Despite UKG Ready’s score of 3.66, its customization comes at a price. Its complex UI can take some time to understand. If your business is smaller, UKG Ready might be overwhelming as a first-time HRMS. But if you’ve outgrown more simplistic HRMS options like Gusto or TriNet HR Platform, UKG Ready can create a more personalized experience for your increasingly diverse teams and business model.

Formerly Kronos Incorporated’s Workforce Ready, UKG Ready is UKG’s all-in-one small and midsize business (SMB) HR suite. Although small businesses can use UKG Ready, its rather complicated interface and feature set make it a better option for midsize companies needing more niche capabilities.

UKG Ready’s interface looks and functions much like a spreadsheet program. Modules like its employee roster, organizational chart, goal tracking, and ATS all use a configurable, report-like workspace for entering and viewing the data you need.

The benefit is that it is easy to manipulate and drill down to see the information you need at any time. But the drawback is that it takes significant time to build out each module how you want and train your staff on the program, compared to more plug-and-play options like BambooHR.

UKG Ready also rivals ADP Workforce Now when it comes to payroll and time-tracking capabilities. This includes services like certified payroll, check signing and delivery, and shift scheduling that major payroll competitors, like Gusto, don’t offer.

Yet, of particular interest for an HRMS buyer is UKG Ready’s surprisingly capable hiring module. While nowhere near standalone recruitment options, it does have many more features than most top HR systems with an internal ATS.

For example, résumé parsing, knockout questions, and text message communication are great tools for quickly sorting through candidates’ applications and starting conversations. It even includes characteristics typical of candidate relationship management (CRM) systems, such as career sites and applicant self-service.

Despite this, be prepared for a lengthy ramp-up time if you choose UKG Ready. Users note that implementation typically takes longer than most due to its high customizability and less-than-intuitive setup. You’ll also need to factor in system training for your middle managers. Yet, it might be a better choice than options like Namely, which cannot handle companies with multiple entities and competing workflows.

Learn more about UKG →

Configurable interface

Unlike others in my roundup, with UKG Ready, you can customize every aspect of the system to meet your needs. Beyond attaching your company logo, you can add or remove widgets on your home screen to quickly access the data most important to you. Although BambooHR offers similar capabilities, its widgets are pre-built and limited in function.

By contrast, you can add quick access buttons to any module you want in UKG Ready’s start bar at the top of the screen and then add widgets that give you a small glimpse into your most pressing data. For example, a middle manager might customize their screen to see the attendance board and time statistics widgets to assess who is in or out.

Your HR team, on the other hand, may have their dashboard set up to view more strategic business needs, such as succession charts and frequently accessed reports. You can do this within every module, improving work efficiency since you only focus on the workflows you use most often and hide the rest.

ALT: UKG Ready displays a homepage dashboard with icons linking to processes like account info, time, and daily tasks, plus widgets for clocking in and out, saved reports, and company announcements.
You can configure each module in UKG Ready with the widgets, charts, or reports you need, making it easy to find information. Source: UKG Ready
Advanced reports and recordkeeping

UKG Ready collects and tracks multiple information on your people, including reports on employee usage, login, and even system preferences. Besides helping you improve the experience for your employees, it helps you in the event of audits. It also gives you insight into the platform’s ROI and security, which is especially important with an increased employee headcount.

UKG Ready’s report functionality is also noteworthy, competing against enterprise HR software like Workday. Because each module functions like a report, it’s easy to drill down to understand standard HR metrics like attrition, flight risks, and employee sentiment.

Pair this with its new generative AI assistant, UKG Bryte, and you can gather even more information on your company’s performance metrics, like turnover costs by location, equitable compensation management, and employee work-life balance. For growing businesses, this provides you with the data to ensure you’re keeping your employees happy and your business prepared for any transformational business changes, like expansion or restructuring.

UKG displays a pop-up window with the question, "Who are the top employees with overtime at the Tampa store?" above a report, bar graph, and copy explaining the visualizations and that an employee named Brigit Beard has the highest overtime hours.
You can ask Bryte AI in UKG Ready about specific people data, and it will synthesize this information into easily digestible charts and reports for quicker data insights. Source: UKG

Like many HR platforms targeting midsize businesses or larger, UKG Ready does not disclose its pricing. You will have to call their sales team for a custom quote. Third-party sources indicate that, depending on your employee headcount and the modules you need, pricing can range from $21 to $29 PEPM, putting it on par with ADP Workforce Now.

Because UKG Ready lacks transparency around pricing, implementation fees, discounts, and contracts, it earned the lowest pricing in my shortlist at only 0.38. UKG Ready has many features, but its modular structure can result in higher prices to start, especially compared to vendors that use tier HR pricing, like Gusto and BambooHR.

But UKG Ready’s customization can be very attractive, and you may want to pay more to develop a platform centered around your business’s unique processes. Most vendors with hidden pricing likely offer volume, annual, or industry-specific discounts, plus the ability to negotiate.

Below are the different modules that UKG Ready offers:

  • HR: onboarding, self-service, benefits administration, ACA management, and COBRA administration.
  • Payroll: compliance, insights, and tax services.
  • Talent: ATS and succession planning, plus compensation, performance, and learning management.
  • Time and attendance: timekeeping, absence tracking, leave management, and compliance rules management.
  • Scheduling: automated schedules, AI suggestions, and compliance guidelines management.
  • Analytics: reporting, AI insights, benchmarks, and sentiment analysis.
  • Ready boost: price package that includes all critical modules (HR, payroll, and timekeeping) and an accelerated, 100-day implementation timeline.
paycor logo

Paycor: Best for workforce development

Overall score

3.63/5

User scores

4.03/5

Pricing

2.13/5

Platform/interface

3.53/5

Core HR

3.50/5

Workforce management

4.44/5

Talent acquisition

3.94/5

Performance management

4.19/5

Employee relations

3.58/5

Pros

  • Industry-specific benchmarking tools to understand how you perform to your peers.
  • Financial learning and counseling tools in its mobile app to improve employee financial security.
  • Customizable pay grid for company-specific pay cadences and faster processing.

Cons

  • Expensive for small businesses since key modules, like onboarding, benefits administration, and time-tracking, are in higher-tier plans or paid add-ons. 
  • Navigation is clunky with some modules, like analytics, having a different appearance from the whole.
  • Lacks managed HR services or support for international workforces.

Why I picked Paycor

Paycor is an excellent choice to automate your core HR operations so you can focus on more meaningful workforce development. Except for UKG Ready, Paycor is the most feature-rich option for talent management. And even though UKG Ready has similar features, Paycor’s dashboard is more accessible for growing HR teams.

In particular, Paycor enables employees to manage their professional career goals. Managers can request employee feedback anytime to understand how to motivate their teams better and build psychological safety. Paycor also enables employees to take learning courses at their convenience to bolster their career advancement.

Paycor also provides opportunities for your teams to take action based on data insights. For example, skill assessments filter into performance review workflows to add context to employees’ successes and areas of opportunity during the review period. 

However, Paycor only received a 3.63 score overall for its clunky system navigation. Its starting price is also off-putting, especially if you’re a small business or startup that wants to take advantage of the tactical advantages of an HRMS, like hiring and upskilling, despite your headcount.

Still, I’d recommend Paycor if you want to improve the employee experience. Employees can engage directly with each other in Paycor to foster a positive company culture. Meanwhile, on-demand pay gives employees access to their funds when needed and Paycor’s compensation management can minimize pay inequity. As a result, Paycor is a better choice if you want capabilities to increase employee retention while reducing manual HR operations.

Paycor may have started as a payroll-focused software solution but now includes features that approach a full human capital management (HCM) system. Although it doesn’t offer the global support of Rippling or ADP, like UKG Ready, it’s the best choice if you need tools for developing and retaining your workforce.

For example, Paycor includes dedicated modules, from leadership training to employee engagement surveys, company newsfeeds, and peer-to-peer recognition. These features allow you to take steps to address concerns based on insights from your people data, like burnout, attrition, and lack of DEI in the workplace. Its advanced analytics, such as resignation predictions, lets you take proactive measures to address turnover risk factors, like poor compensation, to increase the likelihood of keeping star employees.

Paycor is also quite robust when it comes to operational HR concerns. Its customizable pay grid allows you to change and add pay code columns and run off-cycle payrolls at will, giving you more freedom to run payroll based on your business needs. You can also work on pay periods months in advance for more strategic planning, such as determining the best time to pay discretionary holiday bonuses.

Paycor is also a strong solution for traditional operational needs, whether your workforce is in or out of an office. Advanced scheduling allows you to assign shifts based on employee availabilities and predicted labor needs. Its benefits advisor feature improves the employee experience during open enrollment by helping them determine the right benefits plans based on their circumstances. It also offers physical time clocks for your onsite employees.

However, Paycor, like UKG Ready and Paylocity, does not have the most modern appearance. Modules also have an inconsistent interface, meaning controls are in different locations than expected. Paycor houses module settings in various places, such as inside the module itself or on its navigation side rail. As a result, it takes longer to learn how to navigate and modify each module to your specific HR needs.

Still, a somewhat outdated appearance might be the least of your concerns, considering Paycor’s advanced payroll and workforce management features.

Learn more about Paycor →

Employee training and development

Paycor has an internal learning management system (LMS) and manager-specific training modules to support employees’ professional development. With Paycor’s LMS, administrators can create and assign training courses to employees based on their hire date or as needed. Employees can also enroll in courses to satisfy development plans or refresh their knowledge in certain areas.

Unlike BambooHR, course assignments do not have to revolve around your onboarding process. You can develop courses for company-specific processes, such as training around your company’s social media use. Paycor also has a special place to track certifications so you can ensure employees complete necessary courses before current certifications expire.

Paycor Paths is also a dedicated module for managers to improve their leadership effectiveness. Managers issue leadership surveys to their direct reports, and Paycor synthesizes responses into scores in various arenas, like recognition and performance reviews. Your managers can then use this information to take learning paths to improve their soft skills in areas like feedback and communication.

Although this doesn’t replace one-on-one coaching and mentoring, it does gives managers clearer insights into their strengths and weaknesses. Plus, instilling good managerial habits can help managers address their employees’ concerns more effectively to promote greater workplace satisfaction and productivity.

Paycor displays an insights dashboard with cards showing percentage data on how well a manager performs in areas related to coaching, optimization, and retention, plus insights into one-on-one meetings, recognition, and performance reviews.
Managers can use Paycor to solicit feedback from their direct reports, identify areas of opportunity, and take action to improve in the areas they are weakest. Source: Paycor
Skills assessments and tracking

Paycor’s career management software allows you to measure employee competencies, pinpoint skill gaps, outline career paths, and solidify role responsibilities. Besides aiding employees in their professional development, you can use the tool for succession planning and providing transparent expectations for career advancement.

Employees can view their role profiles from their performance dashboards and assess their skill competencies. Managers can segment skills by different levels to better understand skill mastery and the employee’s readiness for new positions. They can also tie competencies to upcoming performance reviews to monitor their direct reports’ progress in developing their skills.

Paycor’s employee skill features are less advanced than those of HCM or standalone competency management software. For example, your HR staff has to set up skill competencies for each role based on your job descriptions or a Paycor template, which can be lengthy.

Its assessment feature is also somewhat subjective since managers and direct reports can only choose between “development,” “meeting expectations,” or “exceeding expectations” to evaluate each competency. This is instead of tying each skill to more objective evaluations, like assessment tests or LMS courses.

Nevertheless, Paycor’s skills assessments and new AI can help you understand the current strength of your workforce and suggest training opportunities for more targeted upskilling or recruitment initiatives.

Paycor displays a people analytics dashboard with a doughnut chart illustrating how many employees are not interested, ready, or not ready for a promotion, plus a list of employee data points below the chart.
Your HR and management teams can use Paycor’s career management feature to track the competency of your workforce and remain prepared for talent fluctuations. Source: Paycor

Paycor offers two pricing tiers depending on your business: small and mid-market. Although Paycor does not disclose pricing for its mid-market product, companies with fewer than 50 employees can access its small business pricing plans starting at $99 per month plus $6 PEPM.

Compared to other options in my HRMS shortlist, Paycor is expensive for what you get, especially if you have few employees. While you get access to multi-state payroll and tax services in all its plans, it is the only module you receive in its lowest tier, Basic.

This is quite costly compared to other payroll-focused solutions. OnPay, for example, is $40 per month plus $6 PEPM and includes benefits administration and core HR modules, like onboarding. Plus, since BambooHR revamped its pricing plans, Paycor is now the only product on my list that doesn’t offer onboarding standard.

This severely affected Paycor’s score for pricing, resulting in a score of 2.13 out of 5. However, it is the only platform with a 14-day free trial of its HR, onboarding, payroll, and time modules. If you want to get a feel for the platform before purchasing, Paycor is a great option.

Paycor small business packages

Basic

Essential

Core

Complete

Starts at $99 per month plus $6 PEPM.

Includes:

  • Federal, state, and local tax filings.
  • Client-managed garnishments.
  • Check stuffing.
  • Basic reporting (pre-built reports and scheduled reporting).
  • New hire filing.
  • On-demand pay.
  • AutoRun payroll.
  • Work Opportunity Tax Credit (WOTC).

Includes everything in Basic, plus:

  • Labor law posters.
  • Onboarding.
  • Time off management.
  • Report builder.
  • Job costing.
  • 401(k) integrations and EDI processing.
  • General ledger report and electronic GL.
  • E-Verify service.
  • Recruit and hire.
  • Basic analytics.
  • HR support center.

Includes everything in Essential, plus:

  • On-demand HR support.
  • Expense management.
  • Employee import.
  • HR, COR leadership, and engage modules.

Includes everything in Core, plus:

  • Career management.
  • Compensation planning.
  • Talent development.

Add-ons

  • Workers’ compensation.
  • Time and scheduling.
  • Benefits administration.
  • Recruiting.

Note: Paycor offers a 50% discount on all its small business plans for the first six months, plus waived setup fees. For its mid-market tier, you can get HCM Cor free for one month, which includes payroll, HR, onboarding, and analytics modules.

Honorable mentions

If my choices above aren’t right for you, check out my runners-up below for more options to fit your budget and business goals.

Paylocity: Best for recruitment

Alternative for: Paycor and UKG Ready

Overall score: 3.74/5

When to choose Paylocity

Paylocity is very similar to Paycor, with customizable and advanced payroll plus support for more complex HR needs like compensation budgeting, performance management, and employee engagement. Paylocity’s recruitment module is particularly strong, especially if you’re in an industry with a high turnover, like restaurant and retail.

A rather unique feature of Paylocity is the ability to create job application QR codes and posters that you can print and post in your workplace. These codes make it easy for walk-in candidates to apply using their phones. It also speeds up candidate processing since you don’t manually input information into your HRMS’s ATS from paper applications.

Why it didn’t make the list

Paylocity has many features but poor execution. Navigating the platform is tedious for both system administrators and employees because Paylocity doesn’t organize features where you would expect.

For example, you cannot access your employee profile directly from your avatar photo in the upper right corner. Instead, you must enter Paylocity’s self-service or HR and payroll modules for your personnel data. Even more confusing is that each area displays your data differently, making for an inconsistent experience.

Namely: Best for employee engagement

Alternative for: Rippling and BambooHR

Overall score: 3.52/5

When to choose Namely

Namely has an employee newsfeed that serves as the platform’s central navigation hub. It mimics prominent social media platforms, making it a fun tool for employees to keep apprised of company news. It also encourages more natural peer-to-peer appreciation. Because of this, Namely is a great option if you are experiencing low HRMS usage rates among your employees.

Why it didn’t make the list

Namely has rather weak reporting and analytics. It also does not support international teams. While it does offer managed payroll and benefits administration services, Namely works better if you have limited domestic growth goals, especially because you cannot control multiple entities from the same account.

Gusto: Best value for money

Alternative for: BambooHR

Overall score: 3.34/5

When to choose Gusto

Gusto is best if you’re looking for a solution with quick implementation, simple UI, and limited customization options. It also supports payroll for contractors in more than 120 countries, plus employees in the U.S., Canada, India, the Philippines, and Mexico. And, it’s the most feature-rich and affordable solution on my list, starting at $40 per month plus $6 PEPM for automated payroll, onboarding, and Gusto-brokered health insurance.

Why it didn’t make the list

Although Gusto continues to innovate, including adding EOR support in the latter half of 2023, it’s much better for small businesses and some startups. Its lack of custom automations and strategic HR features like succession planning or salary benchmarking can make it a pretty limiting solution if you’re growing fast and need more insights into your people and business data.

Human resources management system (HRMS) FAQs

Human resources management systems (HRMSs) are a type of software that uses your people data to facilitate more strategic and efficient employee operations. HRMSs use the human resources information system (HRIS) at its core to aid in these processes.

Although an HRMS adds functionality on top of an HRIS, it differs from HRIS with its heavier focus on tactical HR processes. Where an HRIS collects and stores your people data, an HRMS uses it for bigger-picture business objectives. Typically, an HRMS adds features like recruitment and performance management to support business growth outside mandatory HR processes like payroll.

You can learn more by visiting HRIS vs HRMS vs HCM: What Is the Difference?

HRMS costs fall somewhere between that of an HRIS and an HCM. Ultimately, it depends on your employee headcount, needed features, and the complexity of your business processes. Because most HRMS are mid-tier HR platforms, their pricing models can either be tier-based, like most HRIS, or module-based, like most HCM.

Also, because HRMS platforms are considerably more sophisticated than HRIS, most have one-time implementation fees to cover the additional assistance needed to embed the system into your current company workflows and tech stack.

For most, you should expect to pay thousands to tens of thousands per year for an HRMS. To learn more, check out How Much Does HR Software Cost?

You’ll want to look into an HRMS if you:

  • Have outgrown your HRIS: Your current HRIS doesn’t offer the automations or data insights to understand your workforce and prepare for business transitions.
  • Have more than 50 employees: An HRMS works best if you have enough employees and historical data for the system to aid in more informed decision-making.
  • Need to automate HR processes: Most HRMS let you customize workflows to help collect people data and decrease the time your HR staff spends on administrative duties.
  • Are growing rapidly: An HRMS typically has an internal ATS and talent pools to help with increased hiring needs.
  • Want to retain and upskill talent: Employee engagement and performance management elements in an HRMS can help you diagnose the reasons behind employee sentiment and keep their work aligned with business priorities. 

HRMS systems have HR features and pricing plans to suit businesses with varying people needs. Choosing the best HRMS for your business depends on how many employees you have, where your business operates, and your specific HR and business objectives.

  • Choose Rippling if you want to automate workflows across your distributed workforce.
  • Select ADP Workforce Now if you need features and services that will scale with you.
  • Go with UKG Ready if you need an adaptable UI for your unique company processes.
  • Pick BambooHR if you prioritize simplicity and a high employee adoption rate.
  • Choose Paycor if you want features that emphasize employee retention and development.

Still unsure if these are right for you? Visit our HR Software Guide for a complete list of platforms.

The post Best HRMS Software for 2024 appeared first on TechnologyAdvice.

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Rippling Logo ADP BambooHR Logo ukg paycor logo Rippling Logo Rippling workflow studio You can use Rippling's workflow studio to set multiple processes in motion, including managing risk levels based on triggers like employee injury dates. Source: TechnologyAdvice Rippling reports Rippling lets you draw from internal and external data sources to understand your HR processes from a broader perspective without needing spreadsheet or business intelligence software. Source: TechnologyAdvice Rippling Homepage Rippling homepage. Source: TechnologyAdvice Rippling News Feed Rippling News Feed application. Source: TechnologyAdvice Rippling report and analytics Rippling report and analytics. Source: TechnologyAdvice Rippling org chart Rippling organizational chart. Source: TechnologyAdvice Rippling candidate application Viewing a candidate application in Rippling. Source: TechnologyAdvice Rippling reports Rippling lets you draw from internal and external data sources to understand your HR processes from a broader perspective without needing spreadsheet or business intelligence software. Source: TechnologyAdvice Rippling workflow studio You can use Rippling's workflow studio to set multiple processes in motion, including managing risk levels based on triggers like employee injury dates. Source: TechnologyAdvice Figure A_ ADP Logo ADP workforce now datacloud ADP Workforce Now's DataCloud uses storyboards to help you understand various HR metrics, like turnover cost, plus drill down into the data affecting outcomes. Source: ADP ADP Workforce Now Homepage ADP Workforce Now homepage. Source: ADP ADP workforce now datacloud ADP Workforce Now's DataCloud uses storyboards to help you understand various HR metrics, like turnover cost, plus drill down into the data affecting outcomes. Source: ADP ADP report Setting up a customized report. Source: ADP ADP workforce now payroll Pre-built payroll reports. Source: ADP ADP workforce now recruitment View of recruitment dashboard. Source: ADP ADP workforce now salary dashboard Viewing salary ranges based on ADP benchmarks. Source: ADP ADP workforce now timecard View of employee timecard. Source: ADP BambooHR Logo BambooHR access controls BambooHR uses a step-by-step flow to help HR staff create custom access levels for employees and external users, reducing the dependency on your IT staff. Source: TechnologyAdvice BambooHR community BambooHR's new Employee Community feature lets you see what posts received the most engagement so you can modify your employee communication strategy accordingly. Source: BambooHR BambooHR homepage BambooHR homepage. Source: TechnologyAdvice BambooHR turnover analytics Detailed view of employee turnover analytics in BambooHR. Source: TechnologyAdvice BambooHR hiring View of hiring tab in BambooHR. Source: TechnologyAdvice BambooHR onboarding Modifying your onboarding checklist in BambooHR. Source: TechnologyAdvice BambooHR employee directory BambooHR's employee directory. Source: TechnologyAdvice BambooHR access controls BambooHR uses a step-by-step flow to help HR staff create custom access levels for employees and external users, reducing the dependency on your IT staff. Source: TechnologyAdvice BambooHR community BambooHR's new Employee Community feature lets you see what posts received the most engagement so you can modify your employee communication strategy accordingly. Source: BambooHR ukg UKG homepage You can configure each module in UKG Ready with the widgets, charts, or reports you need, making it easy to find information. Source: UKG Ready UKG Byte AI You can ask Bryte AI in UKG Ready about specific people data, and it will synthesize this information into easily digestible charts and reports for quicker data insights. Source: UKG UKG Recruitment UKG Ready recruitment homepage. Source: UKG Ready UKG employee profile UKG Ready employee profile. Source: UKG Ready UKG Goals UKG Ready goals tracking. Source: UKG Ready UKG timesheet UKG Ready timesheet dashboard with employee fatigue analysis. Source: UKG Ready UKG benefits UKG Ready benefits enrollment experience. Source: UKG Ready UKG homepage You can configure each module in UKG Ready with the widgets, charts, or reports you need, making it easy to find information. Source: UKG Ready UKG Byte AI You can ask Bryte AI in UKG Ready about specific people data, and it will synthesize this information into easily digestible charts and reports for quicker data insights. Source: UKG Paycor Logo Paycor performance Managers can use Paycor to solicit feedback from their direct reports, identify areas of opportunity, and take action to improve in the areas they are weakest. Source: Paycor Paycor analytics Your HR and management teams can use Paycor's career management feature to track the competency of your workforce and remain prepared for talent fluctuations. Source: Paycor Paycor homepage Paycor homepage with internal chat feature. Source: TechnologyAdvice Paycor compliance warnings Detailed view of Paycor's Compliance Warnings dashboard. Source: TechnologyAdvice Paycor dashboard People dashboard in Paycor. Source: TechnologyAdvice Paycor performance Paycor's performance dashboard. Source: TechnologyAdvice Paycor homepage Paycor homepage customization options. Source: TechnologyAdvice Paycor performance Managers can use Paycor to solicit feedback from their direct reports, identify areas of opportunity, and take action to improve in the areas they are weakest. Source: Paycor Paycor analytics Your HR and management teams can use Paycor's career management feature to track the competency of your workforce and remain prepared for talent fluctuations. Source: Paycor
How to Fill Out an I-9 Form https://technologyadvice.com/blog/human-resources/how-to-fill-out-i9-form/ Tue, 12 Sep 2023 20:22:12 +0000 https://technologyadvice.com/?p=110891 Understanding how to complete an I-9 form can be difficult. Read our comprehensive guide to help walk you complete the new I-9 form.

The post How to Fill Out an I-9 Form appeared first on TechnologyAdvice.

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Disclaimer: This article is not intended as legal advice. Please seek counsel from an employment law attorney for specific situations.

Key takeaways

  • The I-9 form is a federal form that every new employee must complete to verify their authorization to work in the U.S.
  • Civil penalties for failing to complete and maintain I-9 paperwork properly can range from $272–$2,701 depending on business size, number of violations, and seriousness of the offense(s).
  • To ensure compliance with changing I-9 forms, use HR software with features that facilitate processing, storage, and regular update cadences.

Aug. 21, 2023: We added example I-9 documents as visual aids for completing Section 2. We also adjusted the width of our images for easier viewing.

Sep. 12, 2023: We added a video overview on how to fill out the I-9 form and adjusted the look of some of the elements on the page.

TechnologyAdvice is able to offer our services for free because some vendors may pay us for web traffic or other sales opportunities. Our mission is to help technology buyers make better purchasing decisions, so we provide you with information for all vendors — even those that don’t pay us.

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How to fill out an I-9 form in 6 steps

The I-9 form is a federal document that verifies an employee’s identity and U.S. work authorization. All companies must complete an I-9 form for every new hire that receives a W-2.

If you’re new to form I-9 or need to understand how to complete the new 2023 version correctly, follow the steps below.

  1. Designate your authorized representative.
  2. Have the new hire complete Section 1: Employee Information and Attestation.
  3. Inspect the new hire’s I-9 identification documents.
  4. Complete Section 2: Employer Review and Verification.
  5. Complete I-9 supplements, if applicable.
  6. Properly store the I-9 form.

Start using the 2023 I-9 form by November 1, 2023

You can begin using the 08/01/23 edition of the I-9 as early as August 1, 2023. USCIS allows employers to use the 10/21/19 edition until October 31, 2023. You can find the edition of your I-9 in the lower left corner of the form.

Starting November 1, 2023, all employers should use the 08/01/23 I-9 version.

Jump to download ↓

Prefer a how-to video instead? Watch our overview below.

1. Designate your authorized representative

Before completing I-9 documents, make sure you determine who will act as your authorized representative to complete the employer’s portion of I-9 duties on your behalf.

In most cases, anyone other than the new hire can be your authorized representative to verify documents, including managers, forepersons, notaries, coworkers, or even the employee’s spouse.

Even though the United States Citizenship and Immigration Services (USCIS) allows you to designate anyone to inspect and verify documents, be aware that your company is liable for any I-9 mistakes or violations your authorized representatives make. So, be sure that whomever you designate is familiar with the I-9 process.

Only one person should complete the employer’s portion of the I-9. However, you can train and designate multiple individuals within your organization to act as your representative. Having multiple representatives on staff ensures you complete the I-9 form timely, especially for high-volume hiring needs.

Be careful if you use notary publics for your authorized representative.

If you contract with a notary public to act as your authorized representative for I-9 purposes, please note that some state laws, like California’s Business & Professions Code, Sections 22440 and 2244, require the notary public also to be a registered immigration consultant. Check the laws in your state to ensure this doesn’t apply to you.

Additionally, notary publics should not stamp their seals on I-9 forms after completing them, as doing so invalidates the form.

2. Have the new hire complete Section 1: Employee Information and Attestation

Your new hire should complete Section 1 of the I-9 form before the end of their first day of work, which includes their contact information and citizenship or immigration status.

The first part of Section 1 asks employees to fill out basic demographic information, including:

  • Last and first names.
  • Middle initials (if applicable).
  • Other last names (such as birth names).
  • Current physical address.
  • Date of birth.
  • U.S. Social Security number (optional unless your company is enrolled in E-Verify).
  • Email address (optional).
  • Telephone number (optional).

Employees should use their legal names to complete this form, including any punctuation like hyphens. They should also write all dates in the following format: MM/DD/YYYY. If a field does not apply to them, it is okay to leave it blank or write “N/A.”

Next, employees must check the box identifying their citizenship and immigration status. They must choose one of the following four options:

  1. Citizen of the U.S.: The new hire was born or naturalized in the U.S.
  2. Noncitizen national of the U.S.: The new hire was born in American Samoa, including Swains Island, or is a former Trust Territory of the Pacific Islands citizen.
  3. Permanent resident: The new hire is not a U.S. citizen but legally resides in the U.S. as an immigrant.
  4. Citizen authorized to work: The new hire has authorization to work in the U.S., sometimes to a specific date, but is neither a citizen, noncitizen national, nor permanent resident.

Options three and four require the new hire to supply additional information next to the checked box. For option three, employees must provide their USCIS number or A-number. For option four, they have to provide the expiration date of their U.S. work authorization plus either their A-number, Form I-94 admission number, or foreign passport number and country of issuance.

Examples:

Finally, new employees must sign and date that the information they provide in Section 1 is true or risk fines or imprisonment for perjury. Remember, the employee should complete Section 1 between their hire date and their first day of work; they should not enter their birth date in the date box.

A properly completed Section 1 of the I-9 form should look something like this:

Section 1 of the I-9 form with completed fields for employee contact information, citizenship or immigration status, and signature of employee attestation.
Completed Section 1 of I-9 form. Source: TechnologyAdvice

To make completing Section 1 easier for new employees, make it part of their first-day orientation with you or, better yet, their preboarding experience. Software like HR Cloud, for example, can send new hires an email or a mobile app notification to complete their new hire paperwork, including guidance on compliantly completing the I-9.

HR Cloud's platform shows both desktop and mobile versions of the I-9 form with fillable fields for the new hire's contact and citizenship or immigration status.
HR Cloud lets new hires complete Section 1 of their I-9 forms digitally via desktop or mobile; eSignature capabilities also mean they don’t have to print their form to sign it. Source: HR Cloud

3. Inspect the new hire’s I-9 identification documents

Next, your authorized representative must physically examine acceptable I-9 identifications from your new employee to verify their identity and work authorization.

Employees must present these documents to your authorized representative after they complete Section 1 but no later than three business days after their start date. Usually, employees bring these documents for in-person inspection on their first day of work.

The document contains three lists of acceptable identifications: A, B, or C.

Can I make photocopies of I-9 identifications?

USCIS states that you can make copies or scan in applicable identifications for your records as long as you keep them with the I-9 form and follow I-9 retention requirements.

However, some experts state that making copies of I-9 identifications can appear discriminatory, especially if you only copy identifications from a particular employee group. So, if you decide to take copies, make sure you are doing so for all your new employees.

List A identifications verify both an employee’s identity and their authorization to work in the U.S. Common examples include:

  • U.S. Passport or U.S. Passport Card.
  • Permanent Resident Card.
  • Employment Authorization Document (EAD) with a photograph.

Pro tip: Double-check the passport number if the employee provides a U.S. passport. Current U.S. passport numbers consist of nine digits or one letter plus eight digits. Also, you cannot accept a foreign passport as a List A document unless it has a machine-readable immigrant visa with “Temporary I-551” written on it.

List B identifications verify an employee’s identity only, not their authorization to work in the U.S. Examples include:

  • Driver’s license.
  • State ID card.
  • School ID with a photograph.
  • Voter registration card.
  • U.S. military card.

Pro tip: All driver’s licenses and state ID cards should have expiration dates; only accept these identifications if they do. However, not all school IDs do. Sometimes school IDs list the school year the ID is valid for, like 2022-2023. In this case, its expiration date should be 12/31/2023, the last day of 2023.

List C identifications establish the employee’s employment authorization only, not their identity. Examples include:

  • Social Security Card.
  • Original or certified copy of a birth certificate.
  • U.S. Citizen ID Card.

Pro tip: Be careful with Social Security Cards; you cannot accept ones with the following notations as a list C identification:

  • NOT VALID FOR EMPLOYMENT.
  • VALID FOR WORK ONLY WITH DHS AUTHORIZATION.
  • VALID FOR WORK ONLY WITH INS AUTHORIZATION.

In these cases, you will have to ask the employee to present another valid document from list A or C.

Always keep the Lists of Acceptable Documents handy!

Have this sheet available for your employees to guide them on what documents to bring. Post it in an area for your authorized representative to reference when inspecting I-9 identifications.

And, if you ever have questions on particular documents or need examples of what they look like, check out USCIS’s Acceptable Documents for Verifying Employment Authorization and Identity or its separate pages for List A, List B, and List C documents.

4. Complete Section 2: Employer Review and Verification

After your authorized representative examines the new employee’s I-9 identifications and determines they are valid and genuine, it’s time to fill out Section 2.

Section 2 has three columns, one for each type of I-9 identification: A, B, or C. For each document the employee provides, you must record the following information:

  • Document title: Name of the type of document the employee provided (e.g., driver’s license).
  • Issuing authority: Official name of the organization that provided the document to the employee.
  • Document number (if any).
  • Expiration date (if any).

The employee only needs to bring a valid list A identification OR list B and C identifications. Do not fill in identifications in all three columns, even if the employee provides valid documents for each. If you are audited, this simple act could appear like you asked this employee to provide extra documentation compared to others, which may be deemed discriminatory.

Fill out this area if an employee provides a valid List A document, such as a U.S. passport or permanent resident card. This area offers additional space to input identifications, unlike the areas for B or C documents. This is because some List A documents have two parts that need extra space — for example, a foreign passport with an associated I-94 form.

If Jane Doe provides a U.S. passport, a completed list A area would look like this:

Form I-9's Section 2 List A area with the document title, issuing authority, document number, and expiration date fields completed for a U.S. passport.
Completed I-9 Section 2 list A area, using an example U.S. passport. Source: TechnologyAdvice

If the employee does not supply a list A document, use this area to fill out the appropriate list B and C documents establishing the employee’s identity and employment authorization, respectively.

If Jane Doe gave your authorized representative a valid driver’s license and Social Security card — the most frequent forms of identification for the I-9 — the completed list B and C areas would look like this:

Form I-9's Section 2 List B and C area with the document title, issuing authority, document number, and expiration date fields completed for a driver's license and Social Security card.
Completed I-9 Section 2 lists B and C areas, using an example driver’s license and Social Security card. Source: TechnologyAdvice

The additional information area is for special circumstances. Usually, this section is for updates to document receipts or temporary identifications.

Check the box at the bottom of the additional information area only if you use E-Verify and remotely examine I-9 identifications. Otherwise, all other authorized representatives must physically inspect documents.

Your authorized representative must indicate what date the employee started with your company. This is the day the employee begins training or performing work for your company and is different from their hire date. 

Finally, your representative should provide their name, title, signature, and date. The address area should be the physical address of your company, not a P.O. Box.

If your company has multiple locations, use the address most relevant to the employee and the I-9 form. For example, this could be where the representative examined documents and filled out Section 2 or where the employee will work for your company.

If I’m the authorized representative who inspected and filled in the information for Jane Doe’s documents, then the start date and certification section would look something like this:

Form I-9's Section 2 Employer Certification area with fields for the new hire's start date, full name and title of the authorized representative, signature, today's date, and business address completed.
Completed I-9 Section 2 start date and employer certification area. Source: TechnologyAdvice

Remember, I-9 dates matter!

Make sure your new hire and authorized representative are aware of the timeline for the I-9. Employees have until the end of their first day to complete Section 1. Authorized representatives must complete Section 2 within three business days of the employee’s start date.

The dates for Jane Doe’s I-9 looked like this:

  • Hire date: July 28, 2023.
  • Date of signature for Section 1: August 1, 2023 (between their hire and start date).
  • First day of employment: August 2, 2023.
  • Date of signature for Section 2: August 3, 2023 (within three business days of Jane’s start date).

5. Complete I-9 supplements, if applicable

The 2023 version of the I-9 has two supplemental documents for particular instances:

  • Supplement A Preparer and/or Translator Certification: Use this if the new hire requires a preparer or translator to help them complete Section 1.
  • Supplement B Re-verification and Re-hire: If an employee needs to reverify their employment authorization document after their previous one has expired, provides proof of a legal name change, or is rehired within three years of completing their original I-9 form, use this form.

If any of the situations above apply to your employee, your authorized representative must complete the corresponding supplement and attach it to their I-9 form. Remember to fill out the employee’s name in the boxes at the top of these supplements so, in case they get separated from the employee’s I-9 form, you know to whom they belong.

For Supplement A, have each preparer or translator provide their basic information, sign, and date the form. They should be signing this form at the same time the employee completes Section 1.

For Supplement B, you only need to fill out the applicable areas (rehire date, name change, or employment authorization re-verification). For example, if Jane Doe provides a new Social Security card as proof of their name change, you will only need to fill out the section applicable to this change. Then, you must sign and date to certify this information, similar to Section 2.

So, documenting Jane Doe’s name change to Jane Smith in Supplement B would look like this:

I-9 form Supplement B with fields for the employee's new last and first names filled out as well as the full name, signature, and date of the authorized representative.
Completed I-9 name change on Supplement B. Source: TechnologyAdvice

6. Properly store the I-9 form

You must keep an employee’s I-9 form for as long as the employee works for you. The file should include:

  • I-9 form.
  • Supplements.
  • Document photocopies. 

How long should I keep the I-9 form if the employee separates from the company?

If the employee separates from the company, you must keep their I-9 documentation on file for one year after their termination or three years after their start date, whichever is later.

For example, if Jane Doe’s start date was August 2, 2023, but left the company on October 7, 2023, you must keep their I-9 on file until at least August 2, 2026, before destroying it.

You can keep I-9 forms with the rest of an employee’s onboarding paperwork in physical files, but ensure access to these documents is limited to managers or H.R. teams on a need-to-know basis.

In the event of an audit, we recommend keeping I-9s and copies of any supporting identifications separate from the rest of an employee’s personnel paperwork. This also makes it easy to add I-9 supplements or other additional information when needed.

For efficiency and peace of mind, using HR software to complete and maintain the I-9 digitally is the way to go. Even small business human resources information systems (HRISs) or payroll platforms, like Gusto, typically retain I-9 forms with audit trails to ensure compliance.

Check out this Gusto demo featuring employee I-9 support:

Download the 2023 I-9 form

Don’t be fooled by websites trying to sell you the I-9 form or other required government documents. The I-9 form is free and can be downloaded and printed from USCIS’s I-9 central

Or, download the 2023 version of the I-9 form in English or Spanish here:

*For use in Puerto Rico only.

Many software solutions can help simplify the back-and-forth process of completing the I-9 form. Explore our Onboarding Software Guide for a complete list of solutions.

I-9 form FAQs

The purpose of the I-9 form is to verify a new employee’s identity and authorization to work in the U.S. The form is issued by the United States Citizenship and Immigration Services (USCIS) and is enforced by Immigration and Customs Enforcement (ICE). You are legally required to complete an I-9 form for every new employee.

The new 2023 I-9 form sees some of the most significant format changes in years. Major changes from the old 2019 edition include:

  • Sections 1 and 2 are now on one page.
  • Some fields were merged, like the authorized representative name and title fields in Section 2.
  • The Preparer/Translator Certification area from Section 1 is now a separate, standalone document (Supplement A).
  • Section 3 (Reverification and Rehire) is now a separate, standalone document (Supplement B).
  • Changed “alien authorized to work” in Section 1 to “noncitizen authorized to work.”
  • Added tablet and mobile device capabilities.
  • Added a box in Section 2 for employers to check if they examined I-9 documentation under a DHS-authorized alternative procedure (rather than physical inspection).
  • Added an “Acceptable Receipts” section to the Lists of Acceptable Documents page.
  • Reduced Form I-9 instructions from 15 to eight pages.

You can check out the complete list of changes to the I-9 document in USCIS’s Summary of Changes to Form and Instructions.

E-Verify is a government service that uses USCIS and Social Security Administration records to verify employee I-9 identifications. Except for federal contractors, E-Verify is a voluntary service. Some states, like Florida, also require private employers contracting with state or local governments to use E-Verify.

All employers must complete an I-9 form for their employees, even if they use E-Verify. Acceptable documentation to complete the I-9 form is also more stringent if you use E-Verify.

For example, the I-9 form does not require employees to provide a Social Security number. As long as they supply acceptable documents verifying their identity and employment authorization, they have fulfilled the I-9 requirement. In contrast, all employees must provide a valid Social Security number with E-Verify.

Learn more about the differences between E-Verify and the I-9 form.

Employers must complete the I-9 form as part of their employee onboarding process and other pre-employment screening. The I-9 process should follow the timeline below:

  1. Employee accepts employment offer.
  2. Employee completes Section 1.
  3. Employee attends their first day of work and presents valid I-9 documents for examination.
  4. Authorized representative verifies I-9 documents. 
  5. Authorized representative completes Section 2 by the third business day from the employee’s start date.
  6. (If applicable) employee presents new employment authorized document before their old one expires.
  7. (If applicable) authorized representative completes Supplement B section for reverifying their employment authorization.

No. People move all the time, so an employee’s address can differ from their I-9 identifications, like their driver’s license or state ID. As long as the documents employees provide are valid (not expired) and appear genuine, you should accept them, even if their addresses differ from what they provided in Section 1.

You can temporarily accept an I-9 identification receipt instead of the actual identification if the original one is lost, damaged, or stolen. However, the employee has 90 days from their hire date to present you with their new I-9 identification.

First, record that the employee provided a document receipt with the word “Receipt” before the title. When the employee presents you with their replacement document, cross out “receipt” and the expiration date. Then provide the updated identification information in the Additional Information area. Initial and date the change.

Form I-9's Section 2 shows the expiration date and the word "receipt" crossed out of the fields under the List C column. The additional information box has new Social Security card information, plus an authorized representative's handwritten initials and date.
I-9 Section 2 illustrating the process for temporarily accepting an I-9 document receipt and then recording the replacement document’s information in the Additional Information area. Source: USCIS and TechnologyAdvice

You must complete an I-9 form for each new employee. If you rehire the employee within three years of completing their original I-9, you must complete Supplement B, Reverification and Rehire, and attach it to their original I-9.

Even if you and your employee choose to type directly into the I-9 form, you must still print out the form for both of you to sign.

Luckily, most modern HR software offers I-9 automated workflows, allowing you to maintain I-9 forms and their supporting documents compliantly. Third-party integrations with e-signature platforms like DocuSign and Jotform also eliminate the need for paper copies.

GoCo, for example, guides employees through filling out Section 1 of the form and indicates what documents they will bring for physical inspection. This can save you significant time (and paper) compared to manual processes.

The GoCo platform shows Section 1 of the I-9 form with highlighted fields to fill out.
GoCo automatically sends employees the I-9 form to fill out and e-sign, preventing them from having to go over the I-9 process on their first day. Source: GoCo

As of August 1, 2023, USCIS’s temporary COVID-19 regulations ended. Employers can only verify employees’ I-9 documents remotely if they are enrolled in E-Verify and in good standing.

If you have an entirely remote workforce, you have a few options:

  • Have remote workers come to an onsite location for you to verify their I-9 identifications.
  • Designate a remote worker in the same area as the new hire as your authorized representative and have them verify the new hire’s I-9 documents.
  • Use a legal representative or notary in the same area as the new hire to verify I-9 documents.
  • Sign-up for E-Verify, comply with program requirements, and remain in good standing to remotely examine employee documents.

Onboarding software can also help you remain compliant with USCIS’s rules. For example, WorkBright facilitates remote completion of the I-9 form by allowing employees to pick who will examine their I-9 documents, like a family member or friend. WorkBright will also walk the representative through the process to minimize errors.

The mobile WorkBright platform shows a cartoon thumbnail of an office worker with step 1 instructions on how to verify a new hire's I-9 documents.
WorkBright helps you save money by allowing employees to pick who will verify their I-9 documents, so you do not have to pay for a third-party service. Source: WorkBright

Some documents, like Social Security cards and birth certificates, do not have expiration dates. In those cases, USCIS allows you to leave those areas in Section 2 blank or write “N/A.”

If you have a document that doesn’t have an expiration date but should (like a driver’s license or permanent resident card), it is okay to reject those documents. Let the employee know you cannot accept those documents and ask them to provide a different identification in the Lists of Acceptable Documents.

Luckily, USCIS does not expect us to be document experts. But, if you have a genuine reason to believe a document is fake, you can reject it and ask the employee to provide a different identification from the Lists of Acceptable Documents.

You cannot continue employing the new hire if they are unable to produce valid I-9 documents within three business days of their start date. At that point, USCIS indicates that you may terminate their employment. However, you may want to consult an employment law or immigration attorney for specific situations.

Some documents are notoriously difficult to find their issuing authority. Below is a list of the issuing authorities for some of the most common I-9 identifications for your reference:

  • U.S. Passport: U.S. Department of State.
  • Permanent resident card: USCIS.
  • Driver license/state ID card: State of [State Name]. (For example, State of Tennessee.)
  • School ID card/report card: School Name.
  • Social Security card: Social Security Administration.

For more examples of I-9 identifications, including issuing authorities and other I-9 tips, check out USCIS’s Handbook for Employers M-274.

The post How to Fill Out an I-9 Form appeared first on TechnologyAdvice.

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How to Fill Out I-9 Form Understanding how to complete an I-9 form can be difficult. Read our comprehensive guide to help walk you complete the new I-9 form. compliance,GoCo,gusto,HR,HR Cloud,HR software,onboarding,WorkBright,how to fill out i9 form I-9 Option 3 Completing option 3 for lawful permanent residents. Source: TechnologyAdvice I-9 Option 4 Completing option 4 for noncitizens authorized to work in the U.S. Source: TechnologyAdvice I-9 Section 1 Completed HR Cloud I-9 Form I-9 Passport Example Example U.S. Passport. Source: TechnologyAdvice I-9 Example Permanent Resident Card Example of U.S. permanent resident card. Source: TechnologyAdvice I-9 Example Driver License Example of a Tennessee driver license. Source: TechnologyAdvice I-9 Example School ID Example of a school ID. Source: TechnologyAdvice I-9 Example Social Security Card Example of an acceptable Social Security Card for list C purposes. Source: TechnologyAdvice I-9 Example Social Security Card with DHS Verbiage Example of an Social Security Card with valid for work only with DHS designation; it is not an acceptable list C document. Source: TechnologyAdvice I-9 Invalid Social Security Card Example of an Social Security Card with not valid for employment designation; it is not an acceptable list C document. Source: TechnologyAdvice I-9 Example of Birth Certificate Example of U.S. birth certificate. Source: TechnologyAdvice I-9 List A I-9 List B and C I-9 Section 2 Certification I-9 Supplement B I-9 Document Receipt GoCo I-9 Form WorkBright I-9 Form
Top Candidate Relationship Management Software (2024) https://technologyadvice.com/blog/human-resources/candidate-relationship-management-software/ Thu, 06 Jul 2023 01:39:54 +0000 https://technologyadvice.com/?p=108012 Looking for the right candidate relationship management software? The top CRM tools for 2024 will help you drive hiring success.

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Our top candidate relationship management (CRM) software choices include the following:

  • Avature is the best overall CRM for enterprises.
  • iCIMS Talent Cloud is best for mid to large-sized businesses focusing on candidate experience.
  • Beamery is the best stand-alone CRM for optimizing your career site.
  • Workday Talent Management is best for upskilling existing talent sources.
  • Zoho Recruit is best for SMBs needing scalable CRM features.

If none of these options are right for you, check out our Recruiting Software Guide to browse a full list of solutions.

Jun. 17, 2024: Jessica Dennis updated the formatting to improve readability.

We picked our choices with you in mind.

First, we evaluated 15 candidate relationship management solutions based on current options and the reviews of customers like you. We then narrowed our selections to the platforms that best addressed your top-of-mind concerns, such as email or SMS drip campaigns, career site building, and benchmarking analytics.

We researched the following platforms when narrowing our choices:

  • Sense
  • Phenom Intelligent Talent Experience Platform
  • Freshteam by Freshworks
  • Grayscale
  • Gem
  • Radancy
  • TalentLyft
  • PeoplePath CRM
  • Rakuna Recruiting CRM
  • SmartRecruiters
  • PCRecruiter
  • Recruiter Flow
  • Symphony Talent
  • Trakstar
  • Jobvite

As the market changes, we reevaluate our choices so you always receive the best insight for your purchasing decision.

Top candidate relationship management software recommendations

Standout feature Starting price Free trial?
Avature Email drip campaigns Contact sales No Visit Avature
iCIMS Talent Cloud Chatbot assistant Contact sales No Visit iCIMS
Beamery Career site tools Contact sales No Visit Beamery
Workday Talent Management Skills mapping Contact sales No Visit Workday
Zoho Recruit Résumé parsing $25/recruiter/mo. or free plan 14-day Visit Zoho

Most CRMs target enterprise-level businesses and, as a result, keep their prices hidden. For a better understanding of HR software pricing, check out How Much Does HR Software Cost in 2023?

Avature: Best overall CRM for enterprises


Pros

Cons

  • The breadth of features may be too advanced for new CRM users.
  • No system-level administrator controls, so you must work with your account manager to configure access permissions.
  • Users report inconsistent response times from customer service.

Avature is an enterprise-level CRM that helps your recruitment team build qualified talent pools. Although Avature also includes an applicant tracking system (ATS) to help shepherd applicants down the recruitment funnel, its primary goal is to help you source passive candidates for your open job posts.

To do this, Avature offers advanced candidate marketing and sourcing tools, such as email and SMS marketing automation, semantic search, and customizable reporting dashboards. Additional capabilities, such as custom-branded career sites, landing pages, and real-time analytics, can help measure the effectiveness of your marketing efforts and strategize for future hiring needs.

Beyond sourcing candidates, Avature also keeps a repository of silver medal candidates, or those who didn’t make the cut for a role initially. As a result, you already have a talent pool to source from and evaluate in the event of a critical open role, fast-tracking your time-to-hire and other recruitment metrics.

Advanced email marketing

With Avature, you can use email templates or create custom-branded emails to enhance your marketing campaigns. Tracking data, including open, click-through, bounce, and unsubscribe rates, and A/B testing capabilities allow you to test what worked and what didn’t to improve your candidate messaging strategy.

Recruitment analytics

Avature allows you to develop customized CRM dashboards to access crucial metrics of your recruitment campaigns at-a-glance. For example, to measure the health of your campaigns and adjust messaging as necessary, Avature gives you access to the following metrics:

  • Candidate NPS.
  • Diversity, equity, and inclusion (DEI).
  • Sourcing location.
  • Career page.
  • Landing page.
Advanced sourcing

Avature’s WebSource feature lets you search for relevant candidates from the web without leaving the platform. By inputting job roles and locations, you can pull qualified candidate information from sites like Facebook, Google, or Monster, automatically add them to your recruitment pipeline, and reduce your time manually sourcing talent.

The Avature platform displays data sourcing parameters for java programming, software developer, and cyber security developer queries.
Using Avature’s WebSource interface can help you generate leads with the right skillsets for your open roles so you can spend more time evaluating candidates instead. Source: Avature

Grayscale

Like Avature, Grayscale includes a vast set of features to engage and nurture candidates through hiring, onboarding, and retention. In particular, its email and SMS automation can keep candidates up to date on their applications without needing to write personalized messages.

Radancy

Radancy targets enterprise businesses looking for advanced candidate marketing strategies. Although it does not include ATS or onboarding modules, its employee value proposition (EVP) and creative development services help you create personalized engagement campaigns to up your brand awareness with applicants.

Avature is an excellent solution for larger organizations seeking advanced features and the ability to create strategic marketing campaigns. With trackable data and analytics, you can make informed decisions on the best candidates and what keeps them interested.

However, due to its focus on high-volume hiring and engagement across multiple brands and international markets, we advise against using it for small or midsize companies with limited open roles. Nonetheless, it is a valuable tool for promoting your brand and engaging large candidate pools, even with a small recruitment team.

iCIMS Talent Cloud: Best for medium to large-sized businesses


Pros

  • Global support in 20 different languages.
  • Opportunity marketplace for internal applicants.
  • AI to help reduce bias and improve DEI initiatives.
  • Support for virtual hiring events.

Cons

  • Users report that it is difficult to reach support for issues.
  • Steep learning curve to understand and customize its reporting features.
  • Limited native HR software integrations (ADP, UKG, and Ceridian) compared to other CRMs.

Like Avature, iCIMS Talent Cloud is best for enterprises that want to optimize how they attract and engage candidates for their open roles. Although Avature covers more ground than iCIMS in terms of offered features, if you are looking solely for a solution to improve the candidate experience during recruitment, iCIMS is the better bet.

For example, iCIMS includes the following candidate-focused elements to make recruitment an easier experience for candidates:

  • Virtual hiring events to understand your company before applying.
  • Artificial intelligence (AI) text-chatting with candidates to answer questions about open roles.
  • Interview self-scheduling.
  • Text-to-apply feature for applying on the go.

As a CRM, iCIMS offers advanced analytics to help you measure the ROI of your candidate-focused initiatives. With iCIMS, you can track where candidates are applying from, such as job boards, email campaigns, or career websites. This information can help you invest more in sources that provide high-quality candidates while reducing investment in less effective sources.

Video testimonials

iCIMS offers an easy-to-use video editing platform to craft engaging content to put on your career site, email campaigns, or job descriptions. Your employees can even create their own videos showcasing their roles and increase your company’s relatability. With analytics and closed captioning available in over 100 languages, you can measure the success of your video strategy while expanding your market reach.

AI-powered chatbot

iCIMS uses an AI-powered digital assistant to help candidates and recruiters during recruitment. You can choose to put the digital assistant on your career site as a chatbot or within texting campaigns through SMS, WhatsApp, and Facebook Messenger.

iCIMS’ digital assistant helps candidates with self-service support, such as application status, and inputs data automatically into your talent pipeline. As a result, your recruiters save time from responding to common questions and focus instead on finding the best talent.

The iCIMS chatbot engages a prospective candidate.
Use iCIMS’ text engagement tools to make it easier for potential candidates to apply to your positions from their mobile devices. Source: iCIMS Talent Cloud

Sense

Sense’s Talent Relationship Management (TRM) platform provides similar features to iCIMS, including an AI chatbot to assist candidates with job matching, interview scheduling, pre-screening questions, and FAQs. It also includes a database cleanup automation that reaches out to past candidates for updated contact information to ensure your data remains accurate for future use.

Gem

Gem includes CRM and ATS capabilities and can help you source candidates from over 20 platforms and social media channels. Gem also works with popular ATS vendors like Breezy HR, Bullhorn, Greenhouse, JazzHR, Teamtailor, and Lever to improve your company’s branding and candidate experience without sacrificing your current recruitment software.

iCIMS Talent Cloud uses SMS, emailing, video, career sites, and virtual career fairs to target candidates through various means. Candidates can even use intuitive career site searching and iCIMS digital assistant to find jobs meeting their qualifications and answers to their hiring questions quickly. 

Therefore, if you’re looking for a solution to offload some of the administrative tasks of sourcing while ensuring an engaging brand awareness-to-hiring experience, iCIMS is a great option.

Beamery: Best stand-alone CRM for optimizing your career site


Pros

Cons

  • Lacks an integrated ATS to improve pipeline efficiency.
  • Must integrate with Brazen, Mya, or Paradox for recruiting chatbots.
  • Recruiter interface is available only in English; you must purchase translations of training or other resource materials in another language as part of the implementation process.

As a stand-alone CRM platform, Beamery does not include an ATS or onboarding module like other enterprise-grade competitors, such as Avature and iCIMS Talent Cloud. Instead, you can think of Beamery as an add-on to augment your existing recruitment tools by re-engaging past applicants.

In particular, Beamery helps companies leverage both outbound and inbound recruitment strategies. For example, Beamery enables you to create a career website with your company branding and information to gather valuable prospect information. Simple, flexible editing tools allow you to arrange the content on your site how you want, which means you don’t have to have a dedicated IT or web development team to implement it.

Additionally, Beamery’s career site helps lead candidates down the recruitment funnel by offering them intelligent job-searching options and a dynamic talent network that displays relevant openings matching their skills and experience. In turn, any application data collected is automatically added to your talent pipeline so you can act on qualified prospects quickly.

Bias analysis

Beamery’s AI scans the job descriptions on your career site for signs of implicit biases and readability and provides guidance for improvement. Its career sites also follow WCAG 2.1 AA to make it more accessible to individuals with disabilities. This can help increase the number of diverse candidates applying to your roles and improve your DEI initiatives.

Candidate portals

Candidates can create profiles on your job site, search for opportunities meeting their experience, and save jobs of interest. Creating a portal on your website also means they receive content related to their skills, roles, experiences, or interests and curated marketing events to encourage applying.

The Beamery platform displays a portal candidates can use to track their applications.
Candidates can mark open roles they are interested in applying to and use their candidate portals to apply when it is convenient for them. Source: Beamery

Symphony Talent

Like Beamery, Symphony Talent is a stand-alone CRM without a native ATS. However, if you’re looking for assistance in developing your company’s brand and EVP, Symphony Talent offers those services as an add-on to build your talent strategy from the ground up.

Jobvite

Jobvite includes CRM, ATS, and onboarding modules, but, like Beamery, it also offers specific DEI tools to mitigate bias. Its bias blocker tool is especially noteworthy, as it hides information like names and locations to promote a fairer evaluation process.

Beamery is a great choice if you are satisfied with your ATS but want to add on a tool to strengthen your brand marketing and draw valuable insights, like untapped candidate skills, from the talent data you’ve already collected. Beamery’s career sites are also beginner-friendly, so you can focus on your brand messaging to increase candidate conversion.

Workday Talent Management: Best for upskilling existing talent


Pros

  • Integrates with Workday’s HCM platform for insight into the entire employee life cycle.
  • Includes talent acquisition, optimization, and learning to align talent needs with your overall strategy.
  • Skills mapping from résumé parsing to help candidates match with your open positions.

Cons

  • Because of the reported high cost, not best for organizations with limited hiring needs.
  • Users report native ATS does not provide the same granular control as other third-party solutions.
  • Requires comprehensive training to understand and make use of its full capabilities.

Workday is well-known for its all-in-one HCM suite that helps manage employees across the entire employee life cycle. Because of this, it houses a vast amount of employment data of lagging and leading indicators to monitor company health and strategize for growth. 

Workday Talent Management offers CRM features like branded career sites, landing pages, automated recruitment campaigns, and AI to parse candidate résumés and recommend relevant jobs. But it maps out your workforce’s skills so that you can leverage your existing internal talent for projects without hiring new employees.

For example, Workday’s AI can help employees determine their relevant skills based on their roles and add them to their profiles. From there, Workday helps them with their career planning, providing personalized development suggestions, job interest assessments, opportunity graphs, and a talent marketplace to apply for open internal roles.

According to a 2022 Paychex survey, 63% of respondents indicated they are more likely to stay at their organization if they provide career advancement opportunities. If you’re concerned with boosting employee engagement and retention while minimizing attrition, Workday Talent Management can help you develop a culture of continuous improvement to keep employees challenged and invested in their roles.

Workday VNDLY

Workday’s VNDLY add-on allows you to automate job requisition, source candidates, and quickly fill global skill gaps for your contingent work. VNDLY’s interface also provides these contingent workers with a comparable hiring and onboarding experience to your employees so they feel like part of your team.

Opportunity marketplace

Workday’s opportunity marketplace acts as a centralized hub for existing employees to view, search for, and apply to open positions in your workplace. Employees can input their skills to identify ideal roles, ask for career feedback, and connect with mentors to promote internal mobility and growth.

The Workday platform displays the career hub, where internal candidates can explore new job opportunities without leaving the company.
Workday’s opportunity marketplace highlights all of your open positions in one place, making it easy for your current talent to identify roles or short-term opportunities for development or permanent placement. Source: Workday

Phenom Intelligent Talent Experience

Phenom also includes an entire module dedicated to the employee experience, with a similar talent marketplace and internal gig, mentorship, and career pathing features. You can also use it to help develop employee resource groups (ERGs) and promote open roles to diverse candidates.

SmartRecruiters

Use SmartRecruiters instead of Workday if you still need an ATS and onboarding capabilities but don’t require an internal skills network database. SmartRecruiters offers equivalent AI-powered sourcing and marketing tools, like career sites and drip campaigns, to maintain a healthy talent pool.

Workday uses machine learning to analyze current talent pools, make recommendations, and even monitor skill deficiencies in the workforce to plan strategic marketing campaigns. Combining its talent module with the rest of its HCM suite makes it a great option to leverage your existing talent pool as either a cost-saving measure or a learning and development strategy.

Zoho Recruit: Best for SMBs needing scalability


Pros

  • Free plan and 15-day free trial.
  • Support for staffing agencies, such as client and vendor portals and collaborative reporting.
  • Integrates with other Zoho HR products, like Zoho People.
  • Localizes its career site in 27 languages to extend talent reach.

Cons

  • Forever free plan has a maximum storage of 256 MB, which may be limiting to some customers. 
  • You must purchase the top two tiers to access customizable reports and dashboards.

Zoho Recruit is the only option on our list with transparent pricing and features. It is also the most affordable, with a free version and a 14-day free trial. Plus, if you’re already using any of Zoho’s vast range of HR, financial, sales, or project management products, you can easily integrate Zoho Recruit to create a comprehensive enterprise solution.

Besides an ATS to help automate rote tasks and improve pipeline efficiency, Zoho Recruit also has features to show off your organization’s brand and attract potential hires. For example, with Zoho you can:

  • Build a custom-branded, SEO-friendly career site and embed it on your website.
  • Implement a candidate portal to simplify the application process and continually collect data for future hiring needs.
  • Automatically post to multiple job boards and social media sites at once.
  • Import data directly into your hiring funnel from social media sites like Facebook and LinkedIn.
  • Use its AI chatbot Zia to help candidates apply for open positions and keep them apprised of their application status.

More advanced features, like customized workflow automation and AI recruitment features, are only available if purchasing Zoho’s higher-priced Professional or Enterprise tiers. However, Zoho Recruit’s free plan allows you to craft your own career site to start brand awareness. As your hiring volume increases, you change plans to accommodate additional functionality.

Predictive analytics

Zoho’s predictive analytics allow you to plan for future hiring needs by analyzing past hiring data to forecast trends. You can even compare this data to current industry and economic data to plan strategic recruitment campaigns that stand out against your competition.

Résumé parsing

Zoho Recruit can parse résumés on behalf of the recruiter or candidate for better sourcing or application experience. For recruiters, Zoho can parse résumé data from LinkedIn, social media sites, and Outlook and add the appropriate data directly into their pipeline. Meanwhile, candidates can upload their résumés to Zoho’s Zia chatbot to scan and suggest roles meeting their qualifications.

Zoho Recruit's intelligent Career Assistant chatbot matches a candidate's resume with job openings.
Zoho’s Zia chatbot can parse candidates’ uploaded résumés, make suggestions for relevant jobs, and help them apply to increase your application count. Source: Zoho Recruit

TalentLyft

TalentLyft is another affordable solution for small and medium businesses (SMBs) wanting to enhance their current recruitment marketing without turning to enterprise-level solutions. Starting at $40.83 per month for two active jobs, you get access to branded career sites, job posting syndication, and a Chrome sourcing extension to begin building up your talent pool.

Recruiterflow

On the opposite end of the scale, if you’re a recruitment agency, Recruiterflow is an affordable solution to start collecting and developing candidate pipelines for your clients. Its basic tier starts at $85 per month per user and offers career pages, client portals, and placement records.

Zoho Recruit is unique as it offers several different product tiers, including a free version, to accommodate varying recruitment needs. This makes Zoho Recruit versatile enough to fit the needs of small, medium, and large businesses needing to develop their recruitment market strategy and start hiring at scale.

Candidate relationship management software FAQs

Candidate relationship management (CRM) software is a type of software that helps organizations engage passive candidates as part of their overall recruitment strategy. These platforms aim to create a pool of vetted candidates that recruiters can tap at a moment’s notice when a new position opens.

Because CRMs collect a large amount of candidate data, companies traditionally add CRM tools to existing applicant tracking systems (ATS) or human capital management (HCM) solutions to accommodate high-volume hiring. However, small and medium-sized businesses (SMBs) can also use CRMs to build brand awareness and strengthen candidate-recruiter relationships.

Both candidate and customer relationship management software perform similar brand awareness functions to attract candidates or customers. However, candidate relationship management systems source and engage candidates through recruitment. Meanwhile, customer relationship management software finds and nurtures customers through sales.

While many good ATS platforms include some elements of CRM, their main goal is to optimize the recruitment process once a candidate enters the hiring funnel. ATSs allow recruiters to increase efficiency by collecting, screening, interviewing, and progressing or regressing candidates through the recruitment pipeline from a centralized platform.

In contrast, CRMs are more strategic. They help organizations develop a recruitment marketing strategy to attract candidates before they enter the funnel. They can also assist companies in identifying valuable skills in past or current talent to support succession planning and upskilling. 

There are several benefits to adding a CRM to your recruitment software toolkit, including:

  • Automates candidate outreach through email or SMS drip campaigns.
  • Optimizes candidate experience from application to hire.
  • Identifies untapped skills from current talent.
  • Provides advanced reporting and analytics to craft your candidate marketing strategy.

How to choose the top candidate relationship management system

The goal of a CRM is to help build up your talent pipeline to strengthen your brand and ensure a steady stream of qualified candidates as your talent needs change. While selecting the right CRM is ultimately a business decision around budget, hiring needs, and required features, our shortlist can start you on the path to finding the right solution.

  • Choose Avature if you need a comprehensive and customizable solution for your enterprise’s high-volume hiring.
  • Select iCIMS Talent Cloud to enhance the candidate recruitment experience for your medium to large business.
  • Pick Beamery for a stand-alone CRM to help elevate your career site.
  • Go with Workday Talent Management to identify and leverage talent from your current workforce.
  • Choose Zoho Recruit if you’re a small or medium business wanting scalable CRM capabilities.

However, if you’re still unsure if these solutions are right for you, check out our ​​Recruiting and Applicant Tracking System software guides complete lists of recruitment tools.

TechnologyAdvice is able to offer our services for free because some vendors may pay us for web traffic or other sales opportunities. Our mission is to help technology buyers make better purchasing decisions, so we provide you with information for all vendors — even those that don’t pay us.

Featured recruiting software partners

Browse all recruiting software →

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Avature Avature Data Sourcing iCIMS iCIMS Text Engagement Beamery Beamery Candidate Portal Workday HCM logo Workday Career Hub Zoho Recruit Zoho Career Assistant
5 Best HR Software for Startups (2024) https://technologyadvice.com/blog/human-resources/best-hr-software-for-startups/ Thu, 22 Jun 2023 21:19:07 +0000 https://technologyadvice.com/?p=107165 Get the whole story on startup-friendly HR software! We're breaking down the best HR solutions and comparing what each software one has to offer.

The post 5 Best HR Software for Startups (2024) appeared first on TechnologyAdvice.

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Our picks for the top HR software for startups include:

  • Bob: Best for adaptability.
  • OnPay: Best for U.S. regulatory compliance.
  • Zoho People: Best for scalability.
  • Oyster: Best for global workforces.
  • Sage HR: Best for workforce management.

Check out our HR Software Guide for the complete list of platforms to meet your business’s needs.

Jun. 17, 2024: Jessica Dennis updated the formatting to improve readability.

We selected our top picks with you in mind. First, we evaluated 14 solutions based on the available options and feedback from customers like you. We considered the following vendors:

  1. ADP Workforce Now
  2. Gusto
  3. Remote
  4. Breezy HR
  5. Freshteam
  6. Bitrix24
  7. TriNet Zenefits
  8. Zoho People
  9. BambooHR
  10. OnPay
  11. Bob
  12. Sage HR
  13. Cezanne HR
  14. Oyster

We then narrowed our selections to the platforms that best addressed your top-of-mind concerns, such as cost, user experience, flexibility, scalability, and distributed workforce support. We reevaluate our choices as the market changes, so you always receive the most up-to-date insight for your purchasing decision.

What is the best HR software for startups?

Unlike human resources (HR) software for small businesses, HR software for startups focuses on offering flexible features. These include recruitment features for aggressive hiring needs, integrations with varying software solutions, or tools to support distributed workforces.

We’ve reviewed several solutions on the market and narrowed down our list of recommendations to the best of the best.

Standout feature Starting price Free trial?
Bob
Jump to Bob ↓
Sandbox workflow testing Contact Bob No Visit Bob
OnPay
Jump to OnPay ↓
One price for all features $40/mo. + $6/employee/mo. One month Visit OnPay
Zoho People
Jump to Zoho People ↓
Blueprint workflow creator $1.25/user/mo. billed annually 30 days Visit Zoho People
Oyster
Jump to Oyster ↓
Workforce cost calculator $599/employee/mo. billed annually Free version available Visit Oyster
Sage HR
Jump to SageHR ↓
Flexible shift scheduler $5.50/employee/mo. 30 days Visit Sage HR

Bob: Best for adaptability


Pros

  • Customizable automated workflows to speed up processes.
  • Adapts to accommodate global workforce regulations and cultures.
  • User-friendly interface.
  • Open API for custom development.

Cons

  • Non-transparent pricing.
  • Must purchase Core HR platform for access to other modules.
  • Must integrate with other payroll providers.
  • Slow customer support.

Bob is a human resources management system (HRMS) with features targeting startups’ most common concerns, including:

  • Core HR to support in-person, remote, or hybrid teams.
  • Customized onboarding workflows for varying teams.
  • Compensation management with multiple currencies and local benchmarks.
  • Workforce planning to monitor and address turnover or attrition.
  • Employee engagement surveys.

The most appealing aspect of Bob is its ability to adapt to non-traditional workflows. For example, Bob’s platform supports variable payroll schedules to accommodate businesses with diverse employee classifications or international payroll cycles.

Bob also gives employees control over their information, with access to their personal information from a mobile app, such as addresses, bank details, and individual goal progress. These self-service features allow you and your managers to focus on work affecting your startup’s bottom line.

Learn more about Bob →

Dynamic people directory

Bob’s organizational chart automatically updates as employees’ titles, roles, and statuses change. You can also create customized org charts to visualize the relationships between your teams and other departments.

Meanwhile, employees can access Bob’s People Directory to learn about and connect with their peers through searchable terms like gender pronouns, hobbies, or superpowers. As a result, employees can interact with like-minded colleagues on projects and create a community, even if working remotely.

The Bob platform displays a section of a company org chart.
Bob’s org chart helps visualize department structures and reporting relationships. Source: Bob
Workflow testing

Bob’s Sandbox feature allows you to test any workflow before it goes live in your organization. As your startup scales, you can develop new workflows in an isolated environment, such as performance cycles or data imports, and roll them out once you are satisfied the automation accomplishes what you need.

The Bob platform displays a sandbox environment for testing different features.
Bob’s Sandbox feature lets you work in a duplicate version of your platform so that you can safely create and test new workflows as often as you like before rollout. Source: Bob

Bob’s platform easily adapts to startups’ needs as they vary weekly. Besides a remote-friendly interface to support distributed workforces around the globe, elements like its open API and integrations with top payroll solutions mean Bob’s platform evolves with you as your startup’s tech stack changes.

OnPay: Best for U.S. regulatory compliance


Pros

  • One-price-fits-all pricing model.
  • Unlimited payroll runs to quickly address payroll errors.
  • Industry-specific payroll services to accommodate differing labor law requirements.
  • Support for different employee classifications.

Cons

  • No native time-tracking software.
  • No mobile app for on-the-go teams.
  • No support for global workforces.

OnPay is most well-known for its payroll capabilities and unique one-price-fits-all pricing scheme. However, OnPay is also a great stepping-stone for startups since it focuses on helping you learn about and remain compliant with U.S. payroll, benefits, and onboarding processes.

Unlike other vendors on this list, OnPay is the only platform with native payroll capabilities, so you do not have to integrate a third-party payroll provider or manually pay your employees. However, OnPay is limited to the U.S., so if you hire or manage international teams, OnPay may not be for you.

Nevertheless, if you’re looking for payroll services, OnPay allows you to pay employees in multiple states with varying pay rates and cycles. It also automatically deducts and files taxes and reports new hires on your behalf. And, with unlimited payroll runs, you can quickly pay employees outside of regular payroll runs to swiftly address any pay errors.

Check out how OnPay compares against competitors in our Top Payroll Software roundup.

Learn more about OnPay →

Basic benefits management

OnPay can help you choose benefits plans and workers’ compensation (WC) insurance. OnPay then automatically deducts premiums from employee paychecks. You can even provide 401(k) benefits to your employees through OnPay’s partners, simplifying benefits offerings for your small team.

Compliance support features

OnPay automatically files taxes, generates W-2s and 1099s, reports new hires, and notifies you if onboarding documents, like I-9 identifications, are outdated. With additional features like compliance audits, e-signature workflows, niche-industry payroll support, and PTO management, OnPay can help minimize labor law violations within the platform.

The OnPay platform displays a home screen with notifications of recent company announcements.
With access to notifications, alerts, and recent activity from your homepage, OnPay ensures you promptly address important compliance details, like missing tax IDs or required documentation. Source: OnPay

OnPay comes with a set of core payroll and HR features to start running any business compliantly. Although it does not support global employees, OnPay’s U.S.-based payroll, benefits, and HR features are great for startups needing extra hand-holding and support at an affordable price.

Zoho People: Best for scalability


Pros

  • Free plan available.
  • Centralized global employee data to consolidate your tech stack.
  • Advanced time-tracking features like biometrics and geolocation.
  • Support in 22 languages.
  • Zia HR chatbot to field employee questions.

Cons

  • The native payroll feature add-on is limited to 12 U.S. states.
  • The free plan is limited to five users and only 250 MB of storage.
  • You must pay extra for more customer support features.

Zoho People is an HR platform with various modules to manage your workforce, depending on the price tier. With its Essential HR plan, you can access recordkeeping, onboarding, time off requests, and workflow management.

However, it is particularly suited for startups, as it offers a free version to try before transitioning to a paid plan. With the free plan, users can track and store e-signed documentation, manage time off approvals, and even use Zoho’s HR chatbot, Zia, to field employee questions and direct them to the right people for help.

Additionally, using Zoho People means you can access all of Zoho’s products, which seamlessly integrate with Zoho People. For example, you can add on the immensely popular Zoho Recruit to boost your startup’s remote and global hiring through AI-powered résumé parsing and candidate matching. Zoho Recruit also includes a forever-free version, so you find talent to fit your fast-paced needs while staying within budget.

Explore our other favorite talent acquisition platforms in our Recruitment Software Guide.

Learn more about Zoho People →

Product tiers and add-ons

Zoho People has five price tiers, with added functionality as your startup scales. In addition, you can add products, like a learning management system (LMS), or leverage Zoho’s other products in finance and IT. Thus, you only pay for what you need, with the opportunity to add features as you grow.

Customizable workflows

You can use Zoho’s Blueprint feature to craft and visualize your HR workflows without using complicated if/then statements. For startups with varying processes per individual, let alone per department, Blueprint gives you the granularity and the ability to change these workflows as needed.

The Zoho People platform displays a feature for building custom workflow automations.
With Zoho People’s Blueprint, you can build your own HR workflows, such as employee probation steps, to automate functions and create consistency in your organization. Source: Zoho People

Zoho People gives you and your team access to more features as you grow and change. Moreover, most Zoho products include free versions, so you can try the product out for yourself before committing to a paid plan. As a result, Zoho People allows you to balance your startup’s budget with the features you need to optimize your current HR processes.

Oyster: Best for global workforces


Pros

  • Forever-free plan.
  • Contractor-only plan available.
  • Hire and pay employees in more than 180 countries.
  • Employee cost calculator to estimate overseas hiring budgets.
  • Volume-hiring discounts available.
  • Liability coverage up to USD $1 million.
  • Free training courses on working remotely for distributed workforces.

Cons

  • Standalone payroll platform not available.
  • Limited third-party integrations.
  • Monthly payroll schedules only, unless regulated by local or regional laws.

Oyster is an employer of record (EOR) that allows you to hire and pay contractors and employees in over 180 countries. Because it is an EOR, you can easily access talent in multiple countries without setting up local entities in each country.

Unlike most global payroll platforms, Oyster offers a forever-free plan. Although it lacks the paid version’s payroll and automation capabilities, you still have access to global hiring and benefits advice. You can even use its employee cost calculator to estimate how much hiring an international employee will cost, so you can budget for the talent you need.

For startups dedicated to diversity, equity, and inclusion (DEI) initiatives, Oyster provides tools to hire refugees compliantly at little or no cost. You can even train refugees on remote work with free access to Oyster Academy. As a result, your organization can help provide refugees with stable jobs while building up a loyal, diverse workforce to spark company innovation.

Looking for more global payroll solutions? Check out our shortlist of the Top Global Payroll Solutions.

Learn more about Oyster →

Worker classification management

Oyster’s free Employee Misclassification Analyzer asks you questions to determine whether an international worker you plan to hire would be considered a contractor or employee. This helps you avoid worker misclassification violations so you can plan your job needs appropriately.

Country-specific onboarding

Oyster’s guided onboarding assistant, Pearl, walks you through hiring and onboarding international employees. As you set up your international employees’ profiles, Pearl will inform you of probation periods, statutory benefits, or paid leave standards by country to ensure you maintain compliance.

The Oyster platform displays the onboarding workflow for a new employee.
Oyster’s Pearl dynamically changes as you add new employee information, so you can hire and offer benefits that meet or exceed minimum statutory requirements by country. Source: Oyster

Oyster is more competitive than other global EORs as it offers customers a free plan and discounts on volume hiring. With its free version alone, you can research whether hiring a global remote workforce is feasible. As a result, your startup can save on hiring international talent to fill labor deficiencies without creating legal entities or having to become an expert in each country’s employment laws. 

Sage HR: Best for workforce management


Pros

  • Modular pricing, so you only pay for what you need.
  • Custom integrations available.
  • User-friendly interface.
  • Support in 40+ countries.
  • Access to Sage’s entire product line, including accounting and enterprise resource planning software.

Cons

  • No native payroll or benefits administration modules.
  • Native integrations are limited to Google Workspace and Slack.
  • Employees cannot clock in/out from the mobile app.

Sage HR (formerly CakeHR) is a human resources information system (HRIS) that centralizes your workforce data while supporting employee self-service and task management. It includes modules for:

  • Core HR and leave management.
  • Performance.
  • Shift scheduling.
  • Timesheets.
  • Expenses.
  • Recruitment.

One of Sage HR’s unique attributes is its modular pricing. Although you must start with Sage’s core HR and leave management features, you can add or remove modules as needed. This flexibility allows you to manage costs while maintaining the modules most important to running your startup efficiently.

In particular, Sage HR’s modules help you manage the entire employee life cycle. With native recruitment, onboarding, time management, and performance management modules designed for remote work, you can manage your dispersed workforce and provide employees with the tools to foster a positive company culture.

Learn more about Sage HR →

Shift scheduler

With Sage HR’s shift scheduler, you can create schedules for your exempt and non-exempt employees and share them with appropriate teams. Employees can also add their availability, pick up shifts, and monitor their work from one place, saving you hours of back-and-forth correspondence during variable-hour employee scheduling.

OKR management

Besides 360-degree review cycles, Sage HR includes goal-setting features to track individual and team progress. Through objectives and key results (OKRs), your teams’ goals remain grounded in their day-to-day work while aligned with your startup’s overall growth and vision objectives.

Learn more about Sage HR in the video below:

With Sage HR’s affordable modular pricing, you can control costs without sacrificing the features you need to support your diverse workforce. Moreover, Sage’s simple user interface and mobile app make it easy for your workers to learn and interact with the platform. This can reduce new employee ramp-up times, so your startup can start benefiting from your new hire sooner.

How to choose the best HR software for startups

Startup HR software must offer flexibility and scalability to accommodate changing company processes quickly and at an affordable price. Although our shortlist includes options targeting various startup concerns, the best solution is ultimately the one that satisfies your startup’s unique needs.

  • Choose Bob to help your team adapt to constantly changing processes and points of contact.
  • Select OnPay for basic HR features and compliance tools for your new U.S. business.
  • Pick Zoho People for product tiers and add-ons to accommodate rapid scaling.
  • Choose Oyster for hiring and paying your global workforce.
  • Go with Sage HR for easy management of your distributed teams.

If none of these platforms meet your needs, explore our HR Software Guide for a range of other solutions.

TechnologyAdvice is able to offer our services for free because some vendors may pay us for web traffic or other sales opportunities. Our mission is to help technology buyers make better purchasing decisions, so we provide you with information for all vendors — even those that don’t pay us.

Featured HR software partners

Browse all HR software →

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5 Best HR Software for Startups (2024) | TechnologyAdvice Get the whole story on startup-friendly HR software! We're breaking down the best HR solutions and comparing what each software one has to offer. Bob,HR,HR software,OnPay,Oyster,Sage HR,Zoho People,best hr software for startups HiBob_Logo-removebg-preview Bob Org Chart Bob Sandbox Feature OnPay OnPay Notifications Screenshot Zoho-logo Zoho People Blueprint Screenshot Oyster Oyster Pearl Assistance Sage Logo
Best Learning Management Systems (LMS) for Small Business https://technologyadvice.com/blog/human-resources/lms-for-small-business/ Thu, 17 Aug 2023 22:11:20 +0000 https://technologyadvice.com/?p=111159 Looking for the best Learning Management System (LMS) for small business? Compare features, pricing & make the right choice for your team.

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After reviewing 15 solutions, we think these are the best learning management systems (LMS) for small business:

Jun. 13, 2024: Jessica Dennis updated the formatting to improve readability.

We selected our top picks with you in mind.

First, we evaluated 15 solutions based on the available options and feedback from customers like you. We considered the following vendors:

  • SkyPrep
  • iSpring Learn
  • TalentLMS
  • 360Learning
  • Tovuti
  • LearnWorlds
  • Schoology
  • Docebo
  • Moodle
  • Blackboard Learn
  • BrainCert
  • SAP Litmos
  • Coassemble
  • Zoho People
  • Trakstar Learn

We then narrowed our selections to the platforms that best addressed your top-of-mind concerns, such as cost, user experience, flexibility, automations, and integration support. We reevaluate our choices as the market changes, so you always receive the most up-to-date insight for your purchasing decision.

If your business is larger or has more complex needs than a typical small business, check out our LMS Software Guide to browse other solutions.

What is the best LMS for small businesses?

Standout feature Starting price Free trial?
Coassemble Guided content authoring $50/mo. for up to 10 users 7 days Try Coassemble
iSpring Learn Scalable support $2.87/user/mo. for up to 100 users 30 days Try iSpring
TalentLMS Number of features for price  $69/mo. for up to 40 users Free plan available Try TalentLMS
360Learning AI-powered content creation $8/registered user/mo. for up to 100 users 30 days Try 360Learning
Zoho People Native integration support $1.25/user/mo. + $18/user/yr. for LMS 30 days Try Zoho

Learn more about our favorite LMS for small businesses in our video overview below:

Coassemble: Best for businesses developing a training program for the first time


Pros

  • Live chat and kick-off sessions with Coassemble’s training experts to help you craft your training courses.
  • Unlimited number of courses on all price tiers.
  • Content design add-on service to transform lessons into high-quality content for a more engaging trainee experience.

Cons

  • Must purchase higher Premium tier for access to API and other third-party integrations.
  • Does not offer phone support.
  • Content author dashboard is limited to English.
  • Must use third-party apps, like Zapier, to automate workflows.
  • Gamification is limited to course assessments and challenges without social competition.

Coassemble is a beginner-friendly LMS that walks you through course creation, from idea to distribution. New users can consult with Coassemble’s training experts about their campaign idea, and they can help outline your course plan with the necessary LMS elements before you even start using the platform.

Afterward, you can access Coaseemble’s template library of around 50 courses, such as OSHA safety or product training. With these templates, you can easily add or remove aspects using drag-and-drop functionality for an intuitive experience. Similarly, Coassemble’s various assessment options and lesson screens — such as video, slideshow, and timeline — make learning more engaging, increasing employees’ chances of knowledge retention.

While Coassemble succeeds in its content authoring and certification tracking functionalities, it is somewhat limited when it comes to a company’s overall learning and development (L&D) strategy.

For instance, Coassemble lacks AI to suggest learning paths for employee career development, native eCommerce options to sell created content, or blended learning to support online and in-person teaching methods. Other platforms like 360Learning and Zoho People may be the better option if you need these features.However, for a small company, you may not need anything more than content to meet industry regulatory requirements or onboarding training. Coassemble accommodates this by consolidating all your training modules in one place, with an auditable record showing employee course completions.

Design support

Coassemble offers a support article library, blogs, and webinars to walk you through designing and creating your first eLearning course. For more in-depth help, Coassemble also has live chat, 30-minute one-on-one kick-off sessions to help with your training courses and goals, and design reviews to examine your created content.

For your small business HR team, these support offerings speed up content creation while ensuring your training courses are effective for your target audience.

Customizable templates

Users in all of Coassemble’s plans have access to around 50 pre-built templates for onboarding, recruiting, company handbooks, and brand strategies. Each template is customizable so that you can remove or add content relevant to your company and procedures.The templates also make it easier to quickly implement cross-company learning if you currently do not have any training modules you use. Even if you already have electronic training courses, you can easily upload your SCORM-compliant modules to Coassemble, start enrolling employees, and track their progress.

Coassemble offers various lesson templates to develop your company-specific training modules quickly if you start your course creation from scratch. Source: Coassemble

  • Pro 10: $50 per month for up to 10 users.
  • Pro 20: $120 per month for up to 20 users, billed annually.
  • Premium 20: $160 per month for up to 20 users, billed annually.
  • Volume discounts for Pro and Premium tiers kick in at 50, 100, 150, 200, and 250 users.
  • You will need to contact Coassemble for pricing for users over 250.

Coassemble provides multiple support methods and add-ons to help small businesses that have never created training content before. The software lacks some advanced features like those of iSpring Learn, but this makes for a very simple-to-use interface.

Plus, if you only need a centralized hub to start tracking your employee’s course completion, Coassemble may be the way to go.

iSpring Learn: Best for flexibility


Pros

  • 24/7 live tech support available.
  • Available in 24 languages.
  • Plans available for from 1-1,000 active users to accommodate scaling companies.
  • On-premise solution available for businesses operating in on an internal network.

Cons

  • Storage is limited to 50GB in the lowest Start tiers.
  • Custom integrations and API are only available on higher-priced Business tiers.
  • Customers report that it can be tedious to update the software, especially for the on-premise version.

While Coassemble focuses on businesses using an LMS for the first time, iSpring Learn is versatile enough to handle first-time and advanced users. iSpring’s content authoring is simple enough that you don’t need advanced technical skills or knowledge to make lessons with relevant video, audio, or engagement elements.

However, iSpring also offers features to help develop and engage your existing workforce for a more long-term and strategic approach to L&D. For example, outside of course creation, iSpring offers native 360-degree performance appraisals and communication features to monitor professional development over time.

Meanwhile, iSpring’s robust reporting and analytics track course completion and enrollments. By comparing these numbers to employees’ performance metrics, you can see which training programs are the most effective. You can also see correlations between the courses employees take and their success in their roles.

Additionally, iSpring comes with standard automations, such as automatic course enrollment for new hires based on department or role. Email notifications also inform you when employees complete quizzes or courses so you can monitor their learning progress. These automations improve course completion efficiency while ensuring consistency among various training groups.

Custom branding

iSpring allows you to add your brand to its web and mobile applications to help increase your brand awareness. This can be particularly useful for a small startup with team members abroad. A consistent look and feel across your various applications adds legitimacy to your company and helps associate your brand with a culture valuing cross-company learning initiatives.

Gamified training

Beyond in-lesson assessments or certifications, iSpring Learn includes gamified elements such as badges and learning leaderboards to reward employees and encourage friendly competition. According to TalentLMS’s 2019 Gamification at Work Survey, employees say gamification makes them more productive and happier.

In other words, using a platform with gamified options like iSpring can increase the likelihood that your employees will remain focused and motivated to complete training courses and advance in their roles.

iSpring Learn makes learning feel less like a chore for employees by letting them collect badges to motivate them to complete courses and other position objectives. Source: iSpring Learn

Start tier
  • Includes: training management, analytics, content management, iSpring Suite authoring toolkit, and support.
  • 100 active users: $2.87 per active user per month, billed annually.
  • 300 active users: $2.29 per active user per month, billed annually.
  • 500 active users: Contact sales.
  • 1,000 active users: Contact sales.
Business tier
  • Includes: everything in the Start tier plus 360-degree performance appraisal, corporate portal, and API.
  • 100 active users: Contact sales.
  • 300 active users: $3.14 per active user per month, billed annually.
  • 500 active users: $2.83 per active user per month, billed annually.
  • 1,000 active users: $2.55 per active user per month, billed annually.

iSpring Learn offers a cloud-based application, a mobile app, and on-premise deployment options, making it adaptable enough to fit your company’s unique L&D cadence. It also balances user-friendly course creation with analytics and company branding to accommodate you as your employee training becomes more strategic. 

Moreover, its availability in 24 languages can help you reach your global workforce, improving training consistency. iSpring’s flexibility makes it great for dynamic companies that expect to change.

TalentLMS: Best for affor


Pros

  • Free version of the plan is available.
  • Integrates with several third-party apps, including Sage People, BambooHR, and Salesforce.
  • Unlimited courses on all paid tiers to support various learning paths.

Cons

  • Must pay extra for access to their content library of 700 courses.
  • Support is limited to email messaging on Starter, Basic, and Plus tiers.
  • Can’t use automations until Premium tier.

TalentLMS is a popular LMS with high-profile customers like Amazon, Google, OpenAI, Meta, and Unilever. Despite this, TalentLMS is a surprisingly affordable solution compared to others on our list, costing only $1.73 per active user per month for 40 users in its lowest price tier. Only Zoho People’s LMS add-on is cheaper, but you must purchase a Zoho People subscription first to access its LMS.

In terms of features, with TalentLMS, you can:

  • Author training courses with an intuitive drag-and-drop interface.
  • Leverage flexible training options, including hosting live and in-person events.
  • Facilitate employee self-enrollment in courses.
  • Sell your content to others through the platform.
  • Automate course assignments, course removals or expirations, user deactivations, and email notifications.
  • Gamify learning through badges, points, levels, leaderboards, and rewards to motivate employees.

Like iSpring Learn, TalentLMS’s pricing scheme is well-suited to businesses that expect to scale. Each pricing tier builds upon the last by expanding user allowance, adding features that improve efficiency, or building your overall L&D strategy.

For example, subsequent pricing tiers add “branches” or dedicated training portals according to different departments, teams, or training audiences. So, if you add locations or internal departments, you can use a customized branch to ensure training and professional development remain relevant to those specific roles. Even in TalentLMS’s lowest-paid tier, you can leverage white labeling and eCommerce to promote your brand and make extra revenue.

Forever free plan

TalentLMS is the only product in our roundup with a forever free plan for up to five users and 10 courses. If you are an extremely small business with one location and no internal departments, the free plan can help with basic onboarding training. You can also see how TalentLMS works before purchasing a paid subscription for more features.

A thing to note with the free plan: It lacks eCommerce, gamification, and automations. However, the additional administrative tasks, such as assigning courses and reminding employees to complete them, may be worth it for the free software.

Starter plan features

If you decide to purchase TalentLMS’s lowest price plan, you get access to a range of features at a competitive price, including:

  • Unlimited storage, courses, and email support.
  • White labeling and custom homepages.
  • Gamification.
  • Webinar and Salesforce integration.
  • eCommerce.
  • Mobile app access.

Subscribing to TalentLMS’s Starter plan adds to the overall employee experience by allowing them to complete courses on any mobile device and making learning fun through gamification.

Check out an overview of TalentLMS in the video below:

Forever-free
  • $0 per month.
  • Up to 5 users and 10 courses.
Starter
  • $69 per month.
  • Up to 40 users.
Basic
  • $149 per month.
  • Up to 100 users and 1 branch.
Plus
  • $279 per month.
  • Up to 500 users and 3 branches.
Premium
  • $459 per month.
  • Up to 1,000 users and 15 branches.
Enterprise
  • Contact sales.
  • Flexible user limit and unlimited branches.

Note: All prices are based on standard plans, billed annually. It also costs extra to access its TalentLibrary.

If you have five or fewer employees or between 25 and 40 employees, TalentLMS is the most affordable solution on our shortlist. Because TalentLMS includes a free version, you can learn about TalentLMS’s interface before committing to a paid subscription. Plus, you can sell your courses within the platform to reap employee productivity and monetary rewards from your well-made training content.

360Learning: Best for collaborative learning


Pros

  • Integrates with small business HR software, including BambooHR, Bob, Deel, and GoCo.
  • Engagement tools, such as surveys, forums, and blended learning, for quick feedback on courses and flexible options to support various learning styles.
  • Available in 20 languages, plus translation interface and adaptive language options for a global workforce.

Cons

  • Some of 360Learning’s AI-powered features, such as AI course generation, are still being tested.
  • Must integrate with third-party solutions for pre-built courses.
  • Reliance on developing internal content may result in slower training course implementation.

360Learning is an LMS that combines Coassemble’s easy course creation with iSpring Learn’s professional development features. The result is a platform that promotes internal course collaboration and upskilling.

360Learning does this by surveying the employee population on the kinds of learning courses they want and then using AI to identify internal subject matter experts to create the lesson. This prevents you from having to pay for training courses from third-party consultants or vendors. Your HR department also does not have to dedicate time to creating courses on topics they may know little about.

Also somewhat unique to 360Learning is its iterative approach to course creation. Following the publication of an internal expert’s course, participants can comment and suggest ways to improve it. Authors can access feedback and add or make changes to keep courses updated.

To add to the overall engagement of the platform, 360Learning uses AI to help identify workforce skill gaps, suggest courses to employees based on training history, and personalize notifications. This makes employees aware of your catalog of courses while giving them control to choose learning paths based on their roles and skills.

Collaborative content creation

360Learning lets anyone in the organization create a course, share it, and invite feedback. Group pages and newsfeeds help learners quickly crowdsource answers to course questions or receive instructor clarity on the content. As a result, training courses are not static; they are living documents with a robust learner community to ensure the material remains relevant and helpful.

Reaction scores

360Learning uses reaction scores to prevent content from going stale. They also act as a quick way to gauge a course’s relevance and effectiveness. The score is based on the course’s view count and positive or negative reactions, such as likes. 360Learning then notifies you of underperforming lessons so you can focus on making content that employees enjoy and helps with their professional development.

Learn more about 360Learning’s reactions feature in the video below:

360Learning includes two pricing tiers:

  • Team: $8 per registered user per month for up to 100 users per month.
  • Business: Contact sales.

The main difference between Team and Business tier plans is that the Business tier includes automations, integrations, a dedicated customer support team, and a larger user allowance.

Because of 360Learning’s collaborative approach, the likelihood of employees taking initiative in their own learning and development increases. If you have a small distributed team, this can be a way of connecting team members and discovering shared skill sets and goals.

360Learning also saves you the time of outsourcing training content by using internal talent to create company or industry-focused learning materials. As a result, your employees become well-versed in your company’s specific processes and procedures for a more targeted learning experience.

Zoho People: Best all-in-one HR and LMS software solution


Pros

  • Access to all of Zoho People’s HR features, including onboarding, database management, and workflow creation to consolidate HR functions.
  • Mobile app available to accommodate employee learning and feedback on the go.
  • You do not have to pay extra for Zoho People’s LMS on its higher price tiers, Enterprise and People Plus.

Cons

  • Cannot access LMS features on Zoho People’s free plan.
  • Must purchase Zoho People to access its LMS add-on.
  • Does not offer a catalog of templates or ready-made courses.

Zoho is well-known for offering a variety of products, from sales to marketing, HR, finance, project management, and security. In fact, Zoho boasts both a stand-alone knowledge base and learning platform, Zoho Learn, and a corporate LMS add-on as part of their Zoho People platform. Zoho People, though, is an excellent option if you want to consolidate both your HR software and LMS in one place.

Zoho People’s LMS includes a sizable list of features, including blended learning, customizable notifications, gamification, and feedback forums. And, because Zoho People’s LMS is an add-on, you get access to its complete set of features as soon as you purchase, expanding the functionality of the human resources information system (HRIS) you use every day.

Despite this, Zoho People’s LMS works best if you are already dedicated to other Zoho products as its LMS features are very similar to other platforms like iSpring and 360Learning. Alternatively, Zoho Learn offers both a knowledge management place for document sharing and retention and course creation.

Nevertheless, Zoho People prevents you from manually tracking employee learning progress or importing data from third-party solutions to your HRIS. Plus, you can access its advanced automations, time-tracking, scheduling, performance management, and engagement features to help simplify workforce management for your small business.

Blended learning

Zoho People’s LMS gives you the flexibility to schedule and conduct self-paced, virtual, and in-person classroom training. This allows you to accommodate employees with various learning styles and cover topics that work better in different learning environments.

For instance, you can mandate self-paced training courses in Zoho People for your small business sales team to learn your brand strategy. Then, you can schedule in-person sessions to facilitate role-playing so they can practice what they learned.

HR software integration

Because of Zoho People’s LMS connection to its HRIS, you can easily manage learning courses as part of the larger employee life cycle. For example, once an employee completes a course in its LMS, new skills are automatically added to their skill set. You can then use this data to help pinpoint skill gaps for more strategic recruitment and development initiatives.

For a small business, this also makes tying mandatory lessons to your new hire onboarding process easy. New employees do not have to worry about shuffling between multiple systems as they get used to their new role, resulting in faster time-to-productivity.

With Zoho People, you can add new employee training from its LMS add-on directly into your onboarding workflow to simplify mandatory course completion. Source: Zoho People

Zoho People’s LMS costs an additional $18 per user annually on top of its Essential HR, Professional, and Premium price tiers. It is included automatically in its Enterprise and People Plus tiers. Prices for each tier are outlined below:

  • Essential HR: $1.25 per user per month.
  • Professional: $2 per user per month.
  • Premium: $3 per user per month.
  • Enterprise: $4.50 per user per month.
  • People Plus: $9 per user per month.

Note: All prices are based on annual billing rates.

Zoho People is all-in-one HR software with a robust LMS add-on. Moreover, adding the LMS gives you access to a full range of features, such as automations that competitors often relegate to higher price tiers. If you need affordable and scalable HR software with a native LMS element, Zoho People is a great choice to help consolidate your business’s HR tech stack.

How to choose the best LMS for your small business

Learning management systems (LMSs) help companies develop, implement, and manage training programs among their employees. Businesses of all sizes and industries use LMSs not only to ensure consistency in their training processes and procedures but also to foster employee engagement, growth, and development.

However, where enterprises search for LMSs with a higher focus on employee career development and upskilling, smaller companies need LMSs that are user-friendly, automate training processes, and meet necessary compliance requirements for their industry.

If you’re a small company, our roundup meets all of these LMS features, plus added specialties in integration support, course catalogs, collaboration tools, and affordability:

  • Go with Coassemble if this is your first LMS and you need extra assistance in creating courses.
  • Select iSpring Learn if you need a flexible solution to adapt to your scaling business.
  • Choose TalentLMS if you need an affordable solution to start your own L&D initiatives.
  • Pick 360Learning if you want an engaging platform and already have internal experts to create courses.
  • Select Zoho People if you need affordable and integrated HR and LMS software.

If none of these fit your needs, browse our Learning Management System Software Guide for a complete selection.

TechnologyAdvice is able to offer our services for free because some vendors may pay us for web traffic or other sales opportunities. Our mission is to help technology buyers make better purchasing decisions, so we provide you with information for all vendors — even those that don’t pay us.

Featured LMS partners

Browse all LMS software →

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Best Learning Management Systems (LMS) for Small Business Looking for the best Learning Management System (LMS) for small business? Compare features, pricing & make the right choice for your team. 360learning,coassemble,HR,HR software,ispring,lms,LMS software,TalentLMS,Zoho,best lms for small business Coassemble-logo Untitled (96) iSpring Learn logo Untitled (97) talentlms-logo 360Learning Zoho People Logo Untitled (99)
Best HR Apps for 2024 https://technologyadvice.com/blog/human-resources/best-hr-apps-for-mobile/ Tue, 15 Aug 2023 22:25:12 +0000 https://technologyadvice.com/?p=91927 See the top HR apps for businesses in 2024. Learn about each mobile app's features, pricing, and more. Get the insights to make the best choice for your business

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Here are our top picks for the best human resources (HR) apps:

  • Paycor is best for employee payroll features.
  • BambooHR is best for ease of use.
  • Sage HR is best for workforce management.
  • Connecteam is best for employee communication.
  • Homebase is best for managing hourly employees.

Jun. 12, 2024: Jessica Dennis updated the formatting to improve readability.

Aug. 15, 2023: When reviewing our recommendations for accuracy and relevance, we replaced When I Work, Freshteam, and Rippling with Paycor, Sage HR, and Connecteam. We also refined our methodology and revised the formatting for improved readability.

We picked our choices with you in mind.

First, we evaluated 15 HR apps based on current options and the reviews of customers like you. We then narrowed our selections to the platforms that offer mobile apps and best address your top-of-mind concerns, such as device accessibility, intuitive user interface, and HR capabilities.

We researched the following vendors during the course of our research:

  • Paychex Flex.
  • Rippling.
  • ClearCompany.
  • BambooHR.
  • TriNet Zenefits.
  • Paycor.
  • Connecteam.
  • Homebase.
  • Sage HR.
  • Zoho People.
  • Workday.
  • Gusto.
  • WorkBright.
  • When I Work.
  • Bob.

As the market changes, we reevaluate our choices so you always receive the best insight for your purchasing decision.

Browse our HR Software Guide for a full list of software solutions to complement these mobile apps.

What are the best HR mobile apps?

Standout feature Starting price* Free trial?
Paycor Pay history database $99/mo. + $5/employee/mo. No Try Paycor
BambooHR Time off management $108/mo. for first 20 employees 7 days Try BambooHR
Sage HR OKR management $5.50/employee/mo. No Try Sage HR
Connecteam Group chat $29/mo. for first 30 employees Small business free plan and 14-day free trial Try Connecteam
Homebase Schedule creation $20/location/mo. Free plan and 14-day free trial Try Homebase

*All mobile apps are free to download from Google Play or the iOS App Store, but you must have a primary subscription to the vendor’s cloud-based software to use its features.

Paycor: Best for employee payroll features


Pros

  • Enroll or change benefits from the app to streamline benefits administration during open enrollment or qualifying events.
  • Support for learning and development, recognition, and direct communication to boost workplace engagement.
  • Time clock features, including clocking in and out, shift changes, and manager approvals, to ensure accurate time for payroll purposes, especially those in the field.

Cons

  • Companies cannot use the app to complete payroll processes remotely.
  • Users report occasional glitches when capturing clock-in/out data for shifts.

Paycor is an all-in-one human capital management (HCM) platform with modules covering:

  • Core HR.
  • Payroll.
  • Benefits administration.
  • Talent acquisition.
  • Workforce management.
  • Performance management.
  • Employee engagement.
  • Learning and development.

As an HCM suite, its advanced functionality is best for businesses shifting priorities from automating rote HR tasks to strategic workforce planning — for example, monitoring turnover rates or succession planning. Despite this, Paycor also offers small business plans should you need payroll, paid time off (PTO) management, onboarding, and basic accounting tools.

Paycor’s strength lies in payroll, and this is especially apparent in its mobile app. Most of its mobile app features directly impact or relate to payroll processes, like mobile clocking in/out or self-service open enrollment to ensure accurate overtime calculations or benefits deductions on payroll.As you scale product tiers, functionality on Paycor’s mobile app expands to include more advanced features. Examples include employee recognition and mobile learning lessons, features that only Connecteam on this list offers. Thus, Paycor is scalable, starting with core payroll features but layering on performance and engagement functions as you grow.

Financial wellness

Employee financial wellness tools, including budgeting, financial counseling, direct bill pay, and discounts, are available from Paycor’s mobile app. These tools give employees more control over their money for greater financial security, like saving for future goals or managing debt.

In addition, Paycor gives employees access to up to 50% of their wages before payday. Known as on-demand pay or earned wage access (EWA), this capability allows employees to access their money outside of normal pay periods.

Payroll document self-service

Employees can print, view, or download pay stubs and important tax documents like W-2s or 1099s from Paycor’s app. Because these items are needed for important things like buying a house, applying for financial aid, or preparing for tax season, convenient access prevents employees from contacting HR for these and causing delays.

If you have 1–49 employees, you can take advantage of one of Paycor’s product tiers below:

BasicEssentialCoreComplete
Price$99/mo. + $5/employee/mo.$149/mo. + $7/employee/mo.$199/mo. + $8/employee/mo.$199/mo. + $14/employee mo.
PayrollYesYesYesYes
OnboardingNoYesYesYes
Benefits administrationAdd-onAdd-onAdd-onAdd-on
Time and laborAdd-onAdd-onAdd-onAdd-on
Applicant trackingNoNoNoNo
Learning managementNoNoNoYes
RecruitingNoYesYesYes
Performance managementNoNoNoYes
Employee engagementNoNoNoNo

You will have to contact Paycor for custom pricing on its HCM mid-market solutions.

Paycor’s mobile app is best if you’re looking to minimize administrative follow-up with employees on payroll-related processes. Whether your workforce is in the office or not, the app makes it easy to manage timesheets and pay stubs, eliminating the need for you to produce them for employees when requested.

Moreover, time tracking, PTO, and benefits changes completed on Paycor’s mobile app flow automatically to payroll processes, speeding up the payroll process at the end of the pay period.

BambooHR: Best for ease of use


Pros

  • Centralized team calendar so staff can keep track of their teammates’ schedules and plan accordingly.
  • Electronic signatures on important documents, like policy acknowledgments, to increase compliance and accommodate employees without desktop computers.
  • Automated reminders and notifications on employee goal progression to monitor departmental success from anywhere.

Cons

  • The applicant tracking system (ATS) and hiring features are in a separate app: BambooHR Hiring. 
  • Must purchase BambooHR add-ons for additional app functionality, like payroll or benefits administration.
  • Both iOS and Android users report slow app response times.

BambooHR is a favorite all-in-one HR software solution for small and mid-sized businesses. It includes two pricing tiers, Essential and Advantage, plus add-ons for:

  • Payroll.
  • Benefits administration.
  • Time tracking.
  • Performance management.

Without the add-on modules, BambooHR functions as a human resources information system (HRIS) with a centralized employee database and simplified workflows for automating time off requests and policy acknowledgments. However, adding BambooHR’s separate modules transforms the module into a full-fledged human resource management system (HRMS) to streamline workforce management.

Compared to Paycor or Sage HR, BambooHR allows you to do almost anything on its mobile app as its desktop counterpart — as long as you subscribe to the associated feature. This means employees can do more than clock in and out for shifts or access their paystub information. They can also request time off, complete performance reviews, and connect with coworkers.

Meanwhile, managers can control how much information employees can change or update through self-service portals. Managers can also use the mobile app to approve time off requests, monitor employees’ progress toward goals, and fix errors in employee timesheets.

Because BambooHR’s app offers most must-have HR features in mobile form, it’s a great option if you lack dedicated HR, office, or IT staff — or a physical location. However, it is a more expensive plan than Sage HR, Connecteam, or Homebase to start, so it may not be the best solution if you’re only looking for an employee directory or communication app.

Learn more about BambooHR’s mobile capabilities in our video below:

Time-off requests

Employees can request time off from the BambooHR app, triggering approval workflows with managers. This eliminates manual PTO request procedures, generates an audit trail, and provides transparency to teams on mobile calendars.

Plus, having employees complete time-off procedures from the mobile app makes it easier to add and track — especially in the case of a sudden illness — and increases the likelihood that employees will leverage their time off to avoid burnout.

Employee directory

Employees can access their coworkers’ information from the app, including work phones and emails, and message them with a tap. This is especially useful for employees who need to communicate with coworkers late for shifts, for instance, without contacting their manager or the HR department.

BambooHR includes a one-time implementation fee with a project manager. Companies with 20 or fewer employees can opt for QuickStart Training for $299.

Essentials
  • For up to 20 employees: $108 per month flat rate.
  • For 21+ employees: $5.40 per employee per month.
  • Volume discount applies after 25 or more employees.
Advantage
  • For up to 20 employees: $180 per month flat rate.
  • For 21+ employees: $9 per employee per month.
  • Volume discount applies after 30 or more employees.
Add-ons

Payroll (US only)

  • One-time implementation fee.
  • For up to 20 employees: $150 per month flat rate.
  • For 21+ employees: $7.25 per employee per month.
  • Volume discount applies after 21 or more employees.

Note: Additional factors, like the number of FEINs or the number of states you need payroll for, can affect this price. Please contact BambooHR for specific pricing quotes.  

Benefits administration (US only)

  • $5.25 per employee per month.
  • Volume discount applies after 30 or more employees.

Time tracking

  • $3.00 per employee per month.
  • Volume discount applies after 30 or more employees.

Performance management

  • $5.25 per employee per month.
  • Volume discount applies after 30 or more employees.

Like its desktop version, the barrier to entry on BambooHR’s mobile app is very low. You and your team do not need to be technically savvy to complete self-service tasks, like updating your employee profile with the correct direct deposit information, as it only takes a few taps from the screen’s navigation tabs.

Moreover, because of BambooHR’s extensive functionality, it is a great solution if you have a diverse team of onsite, remote, or out-in-the-field employees. BambooHR’s mobile app unifies these distributed teams by giving them access to information in the format of their choice without loss of data or communication.

Sage HR: Best for workforce management


Pros

  • Extremely well-liked by users, with a 4.7/5 star rating out of 18.4K reviews on Google Play and a 4.5/5 star rating out of 24 reviews on the iOS App Store.
  • Integrates with more Sage products for added functionality, such as accounting.
  • Expense claims, approvals, and receipt scanning for better company financial management.

Cons

  • Paystub access is only available for Sage 50c users in the UK with Sage HR integrated.
  • Doesn’t include onboarding, benefits administration, or recruitment modules.
  • Cannot adjust schedules via the mobile app.
  • Users report occasional difficulty logging into the mobile app version.

Sage HR is a similar HRIS to BambooHR but lacks payroll or benefits administration modules. However, Sage makes up for these missing elements with a stronger emphasis on remote team management, especially for those who travel or perform individual, project-based work.

For example, besides the ability to clock in and out within the Sage HR app, users can also:

  • View company documents and employee directory.
  • Receive push notifications, including reminders for shifts or to-dos within the app.
  • Manage and update goals.
  • Send feedback and recognition.
  • Track and submit expenses.
  • Manage goals and performance.

Although these features are well-suited to any remote teams, its expense tracking and goal management options can help support field workers in particular. Plumbers, for example, can submit material and gas expenses for reimbursement and quickly update their goals on customer satisfaction following their service visit.

Sage HR follows a modular-based pricing scheme. While it does not offer a free plan, it can be more affordable than BambooHR, especially if you manage fewer than 20 employees.

Goal tracking

Employees can update their goals and objectives and key results (OKRs) from the Sage HR app. They can view or filter goals by activity, comments, updates, and attachments. Employees can also add comments to their goals to provide context for their progress.

Especially for teams that do not use desktop computers, the ability to update goals and schedule 1:1 meetings with managers from the mobile app fosters transparent goal-tracking no matter where they are.

Employee surveys

Sage HR can help you gain insight into employee sentiment through surveys that employees can complete on their mobile devices.Collecting feedback from employees on workplace satisfaction or new hire training via a mobile device increases the likelihood they are completed timely, with less interruption to work priorities. You can then use this data to analyze ways to improve company processes and culture.

All customers must purchase the core HR + leave management module for $5.50 per employee per month. You can then add the following modules, which add on to the $5.50 per employee per month price.

  • Performance: $3 per employee per month.
  • Scheduling: $3 per employee per month.
  • Timesheets: $3 per employee per month.
  • Expenses: $1.50 per employee per month.
  • Recruitment: $200 per month.

Sage HR’s mobile app is well-liked by managers and employees, with a particular focus on simplifying remote team management. It provides tools to track time and performance while on the go, promoting precise goal-tracking and auditable records for performance reviews.

Moreover, Sage HR is the only app on our shortlist with an expense management option to help with employee reimbursements and business accounting.

Connecteam: Best for employee communication


Pros

  • Forever free plan for small businesses with 10 or fewer employees. 
  • Customizable onboarding training courses that employees can complete via mobile at their convenience.
  • Tools to support distributed teams’ asynchronous communication, like adding notes to shift schedules or commenting on company announcements. 
  • App supported in 18 different languages.

Cons

  • No payroll or benefits administration modules.
  • Users must pay extra per employee per month after the first 30 employees.
  • If you have more than 10 employees, you must purchase plans in each hub to get the most use out of the mobile app.

Although Connecteam does include a web-based application, its entire line of products is built with mobile in mind. As a result, you can use every feature Connecteam offers in its mobile app without needing a desktop computer.

Connecteam offers three product “hubs” — Operations, Communications, and HR and Skills — as outlined below:

  • The Operations hub covers workforce management processes, including time tracking, scheduling, forms, task lists, and reporting.
  • The Communications hub offers tools to inform employees about work-related items through direct messaging, a newsfeed, an employee directory, feedback surveys, event announcements, and company document storage.
  • The HR and Skills hub includes onboarding, learning and development, and employee engagement modules, with specific features like rewards and recognition, training courses, employee milestones, and a career timeline.

These hubs include manager permission settings for more granular control over who can view or change documents or access particular functions.

Despite the separate hubs and pricing tiers, Connecteam allows teams to mix and match hubs and tiers for a completely customized solution. As a result, it is also the most flexible on our shortlist. If you need nothing more than basic time-tracking and scheduling, choose Basic Operations. Then, add Basic Communications to support team chat among your shift workers.

Even more interesting is Connecteam’s Small Business tier for each product. Unlike most free plans, Connecteam allows businesses with fewer than 10 employees to use all of their hubs — including almost every feature — for free. Therefore, new companies or very small teams can save money on employee communication and only pay for the features they need as they grow.

Group chat

Connecteam allows you to create department or location-based group chats, ensuring secure communication among various teams without sharing personal phone numbers. It also offers the flexibility of texting for your employees while providing you with moderation controls to protect private company information.

Even Connecteam’s read receipts allow you to track that employees received messages, reducing the chances of team ignorance on essential communications.

Company newsfeed

You can keep employees informed by posting company announcements and other updates on Connecteam’s newsfeed. You can even personalize them with gifs, images, videos, polls, or emojis. Backend insights let you know which updates received the most employee engagement through comments or reactions so that you can optimize your future messaging.

Connecteam has three hubs with separate pricing tiers for each. (Note: Prices are based on an annual billing subscription, which includes an 18% discount.)

Operations

  • Small Business: Free for up to 10 users.
  • Basic: $29 per month for the first 30 users; $0.5 per month for each additional user.
  • Advanced: $49 per month for the first 30 users; $1.50 per month for each additional user.
  • Expert: $99 per month for the first 30 users; $3.0 for each additional user.

Communications

  • Small Business: Free for up to 10 users.
  • Basic: $29 per month for the first 30 users; $0.5 per month for each additional user.
  • Advanced: $49 per month for the first 30 users; $1.50 per month for each additional user.
  • Expert: $99 per month for the first 30 users; $3.0 for each additional user.

HR and Skills

  • Small Business: Free for up to 10 users.
  • Basic: $29 per month for the first 30 users; $0.5 per month for each additional user.
  • Advanced: $49 per month for the first 30 users; $1.50 per month for each additional user.
  • Expert: $99 per month for the first 30 users; $3.0 for each additional user.

Connecteam also includes an Enterprise custom pricing plan, which comes with additional options, like company branding.

Connecteam’s mobile app is especially useful for distributed teams as it eliminates the need for multiple communication apps. It provides a comprehensive range of communication features, such as chat functions, an employee directory, feedback surveys, a suggestion box, and a live company newsfeed. Others on our shortlist only include some of these features or none at all.

These features also eliminate the need to integrate or use separate communication apps for timely announcements. Thus, Connecteam is an excellent option to centralize company communication among your people in the field.

Homebase: Best for managing hourly employees


Pros

  • Free version for up to 20 employees at one location.
  • Integrates with several POS apps, including Square and Toast, to help with labor costing and time tracking.
  • Earned wage access available to help pay for expenses before payday (with payroll add-on).

Cons

  • Does not offer a benefits administration module.
  • Lacks geofencing to track employee work time within specific locations and prevent time theft.
  • Cannot manage hiring processes via the mobile app.

Homebase is an all-in-one HRIS solution for small businesses that often rivals BambooHR with its selection of core HR features. However, where BambooHR’s features are general enough for any HR department to adopt them, Homebase targets businesses with a primarily shift-based workforce.

This is no more apparent than in its mobile application, which combines HR features with small business management. For example, managers can create and manage schedules for their hourly employees through the app, while employees can clock in onsite using integrated point of sale (POS) software. This is the only app on our list offering in-app scheduling capabilities or business planning outside Sage HR’s expense module.

Moreover, only Homebase comes close to Sage HR’s mobile app popularity on Google Play and the iOS App Store, earning 4.4/5 stars and 4.8/5 stars, respectively. Users praise its self-service features and alerts, particularly when the app notifies them when a break is about to end. However, others note its occasional slowness, log-in/out issues, and glitches when sending attachments in chats.

Nevertheless, with basic time tracking, scheduling, and POS integration on its free plan, Homebase is the most affordable option for small hourly teams that do not need BambooHR or Sage HR’s performance management features. Plus, with its native payroll add-on, you can give employees access to paystubs and even earned wage access, similar to Paycor.

Shift scheduling

Homebase is the only app in our roundup that allows managers to build and post team schedules in the app. This is especially helpful if you don’t have a dedicated scheduler on your team as managers can work on schedules on their mobile devices between other priorities.

At the same time, employees have more control over their attendance, with the ability to change or pick up shifts without contacting managers of HR departments. Access to their schedules on their phones also means they do not have to report to headquarters for posted schedules if their primary duties are offsite.

Labor cost management

With integrated time tracking, payroll, and sales data, managers can access Homebase’s labor costing tool. Homebase uses your historical data to predict sales for future dates so that you can schedule strategically to maximize your profits —  while continuing to offer great products or services to your customers.

Homebase offers the following price tiers for its product. (Note: Tier prices are based on an annual billing subscription, which includes a 20% discount.)

  • Basic: Free for up to 20 employees at one location.
  • Essentials: $20 per location per month (unlimited employees).
  • Plus: $48 per location per month (unlimited employees).
  • All-in-one: $80 per location per month (unlimited employees).
  • Payroll add-on: $39 per month plus $6 per employee per month.

Homebase’s scheduling features, in-app chat functions, and POS integrations make it ideal for industries like retail, restaurants, or manufacturing that require complex shift schedules. Likewise, its GPS location tracking, mobile clock-in/out, and shift notifications make it a more robust and affordable solution for employee time management than Paycor, BambooHR, or Sage HR.

What are the benefits of HR mobile apps?

HR mobile apps help companies securely manage HR processes from multiple devices. While many HR apps exist, the best ones offer strategic benefits:

  • Compatibility with multiple devices, including desktop, tablet, and mobile devices.
  • An intuitive user interface (UX) that requires little training.
  • Automatic updates that adhere to cybersecurity and privacy laws such as the CCPA.
  • Better HR efficiency for deskless workforces.
  • Employee self-service capabilities that reduce HR administrative overhead.

Our top HR mobile app picks include all of these capabilities plus specific onboarding, time tracking, scheduling, and workforce management for an array of diverse options.

How to choose the best HR apps

Most HR software platforms advertise a mobile app to expand access to your company’s HR information and eliminate the need for office-bound staff.

Our top picks offer a range of features for the specific needs of your deskless workforce:

  • Choose Paycor if you prioritize mobile payroll features and self-service for your employees.
  • Select BambooHR if you need a well-rounded and easy-to-use mobile app.
  • Pick Sage HR if you need workforce management capabilities for your teams in the field.
  • Go with Connecteam if you need to streamline your company communications.
  • Choose Homebase if you need features to manage your primarily hourly workforce.

Still unsure if these are right for you? Explore our HR Software Guide for other options on the market.

TechnologyAdvice is able to offer our services for free because some vendors may pay us for web traffic or other sales opportunities. Our mission is to help technology buyers make better purchasing decisions, so we provide you with information for all vendors — even those that don’t pay us.

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