Anna Lynn Dizon, Author at TechnologyAdvice https://technologyadvice.com/blog/author/anna-lynn-dizon/ We help B2B tech buyers manage the complex & risky buying process. Fri, 06 Sep 2024 17:42:14 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.5 https://assets.technologyadvice.com/uploads/2021/09/ta-favicon-45x45.png Anna Lynn Dizon, Author at TechnologyAdvice https://technologyadvice.com/blog/author/anna-lynn-dizon/ 32 32 Complete Guide to Subscription Payment Gateways (2024) https://technologyadvice.com/blog/sales/subscription-payment-gateway/ Fri, 06 Sep 2024 17:42:11 +0000 https://technologyadvice.com/?p=130268 For many businesses, recurring and predictable revenue is the dream. Subscription payment processing helps make those dreams a reality.

The post Complete Guide to Subscription Payment Gateways (2024) appeared first on TechnologyAdvice.

]]>
  • A subscription payment gateway facilitates recurring payment transactions by capturing, validating, and encrypting the customer’s payment details.
  • A secure card vault and pre-authorization tools are vital elements of a subscription payment gateway.
  • The right subscription payment gateway for your business will also integrate with your billing platform and other software.

A subscription payment gateway makes recurring billing possible by accepting various payment methods, saving customer payment information, and integrating with popular billing platforms. This guide explores the features and capabilities of subscription payment services.  

What is subscription payment processing? 

Subscription payment processing is a payment service designed to manage recurring payments for subscription-based businesses. When paired with online billing software, it automates most tasks related to recurring payment collection, such as secure card data storage, payment pre-authorization, and embedding payment links on recurring invoices. 

Payment processors that support subscriptions come with a payment gateway that not only captures, authenticates, and sends the customer’s information for payment processing — it also performs the additional function of retrieving payment details from the card vault to automatically charge the customer’s account every billing cycle.

Types of subscription payment models

Subscription payment models refer to the various ways customers are charged for a subscription service. Factors like industry and products determine which subscription model is best for each business type. 

  • Fixed recurring: Subscribers pay a fixed monthly, quarterly, semi-annual, or annual fee for a product or service at regular intervals. Example: Netflix streaming service 
  • Ramp: Subscribers pay an increasing amount for different levels of service. This model is often used to gate more advanced features with higher subscription fees as seen in most business software subscription plans. 
  • Quantity-based: Subscribers pay higher fees based on the number of users that access the service. B2B SaaS companies refer to these as licensing fees for the use of their software.
  • Usage-based: Subscribers only pay for what they use. This model is commonly used by utility providers (electricity, water, gas), some marketing platforms (Square Marketing), and digital services like Amazon Web Services.
  • One-time: Subscribers only pay a one-time fee for unlimited use of a product or service, such as anti-virus software. Another example is a self-hosted or on-premise POS system that charges a one-time fee for the software and hardware package.
  • Pre-payments: Subscribers pay in advance as a credit for future use of services or purchases. This is commonly found in the form of retainers for law firms and ad agencies. 

How to process subscription payments

The best payment processor for subscriptions uses a secure payment gateway to start the process of collecting subscription payments. It captures, stores, authenticates, and eventually communicates the customer’s payment information to financial institutions. And while there are a variety of payment methods that differ in details, the role of the payment gateway is essentially the same.

Step 1: Customer chooses and signs up for one of the subscription plans on your website, filling out a subscription form.

Step 2: Customer chooses a payment method and (card, ACH, bank transfers, digital wallet) provides their payment details, and agrees to your payment policy, typically by clicking on a box on the form stating that the information will be kept on file for automatic payments. 

Step 3: The payment processor validates the payment information with fraud prevention tools, such as IP and address verification. Once validated, the payment details are encrypted and stored in the secure card vault.

Step 4: Every billing cycle, the payment processor automatically charges the stored payment details. The payment processor sends the transaction details to the relevant financial institutions for authentication and approval.

Step 5: Once approved, a digital receipt or post-transaction invoice, which contains the subscription details and payment information, is sent to the customer’s elected email address. The receipt will also contain a link where customers can cancel, renew, or change their subscription. 

If the payment is rejected, a notification email will be sent to the customer along with a request to provide a replacement payment method via a link to their account. The system will then repeat step 5 and attempt to charge the new payment method.

Step 6: Once the payment is successful, the proceeds, net of the transaction fees, are sent to the user’s merchant account where they stay until the funds are transferred to the linked business bank account.

Now that you know what subscription gateways are and how to process payments with one, let’s explore some of the top options on the market. 

Top subscription payment gateways 

While there are many payment processors in the market that offer subscription payment gateways, some stand out for their versatility and overall value for money. 

Below are our top recommended subscription payment gateway providers for businesses that require a payment subscription service. 

  • Helcim: Cheapest subscription payment processor for growing businesses
  • Stax: Best for established businesses
  • Stripe: Best for subscription payment platform integrations
  • Braintree: Best for accepting PayPal payments on nonprofit subscriptions
  • Square: Best for small and new subscription businesses

In evaluating the best subscription payment gateways, I focused on finding payment processors that offer the widest range of payment methods for one-time and recurring payments. I also looked for options offering the most compatibility with billing software and reviewed subscription management capabilities, i.e., if the service provides its own platform.

After careful consideration, I narrowed down our list to the following: 

  • Square
  • Stripe
  • PayPal
  • Helcim
  • Shopify
  • Stax
  • Adyen
  • BlueSnap

I then hand-picked five subscription payment gateways based on the following criteria:

  • Pricing 20%: I evaluated each provider’s fee structure and volume discount options, prioritizing options that offer fee transparency. I also considered any add-on fees and gauged the provider’s overall value-for-money service.
  • Subscription payment gateway features 30%: For this criterion, I focused on the provider’s flexibility to integrate with popular billing platforms. I also evaluated the range of accepted payment methods, plus features to support recurring payment processing such as secure card vaults, card updaters, and invoicing capabilities.  
  • General features 20%: I reviewed each provider’s fraud management and reporting tools. I also gave points for options that offer the best ecommerce integration features. Lastly, I looked for additional third-party integrations that improve subscription management such as accounts receivable and tax reporting tools.
  • Support and User Experience 20%: For this criteria, I looked at how business-friendly each provider is by evaluating their application and onboarding process, available customer support, scalability with customizations, and overall ease of use.
  • User Scores 10%: This computes the average review scores provided by real-life users on popular third-party review sites.

Best subscription payment gateways compared

Company

Our score (out of 5)

Fee Structure

Volume Discounts

Subscription Platform Integration

Helcim logo.

Helcim

4.48

Interchange plus

Automated, Level 2 & 3 B2B optimization

Helcim subscription management service

4.42

Wholesale interchange

Volume-based subscription

Stax Bill subscription platform 

Stax Pay subscription management service

Stripe logo.

Stripe

4.32

Flat rate, zero monthly fee

Interchange plus by request

Most subscription management software

Braintree logo.

Braintree

4.16

Flat rate, zero monthly fee

Interchange plus by request

Most subscription management software

Square logo.

Square

4.09

Flat rate, zero monthly fee

Interchange plus by request

Square subscription management service

Helcim logo.

Helcim: Cheapest subscription payment processing for growing businesses and B2Bs

Overall Score

4.48/5

Pros

  • Free Helcim subscription management service
  • Interchange optimization
  • Automated volume-discounts

Cons

  • Limited business software integration
  • Add-on fees for Amex transactions
  • Exclusive to Helcim subscription management service

Helcim is a traditional merchant account services provider that also provides a subscription payment gateway. It also offers its own subscription management service that supports recurring invoicing, billing, contracts, and a customer self-service portal. Helcim’s automation features make it stand out from other subscription payment processors. It automatically qualifies businesses for volume discounts, zero-cost processing, and level 2/3 interchange optimization for B2B businesses.

  • Monthly fees: $0
  • Card-present fee: Interchange plus 0.15% + 6 cents to 0.4% + 8 cents
  • Card-not-present fee: Interchange plus 0.15% + 15 cents to 0.50% + 25 cents
  • American Express transactions: + Interchange plus 0.10% + 10 cents
  • ACH fee: 0.5% + 25 cents
  • Card-on-file: Interchange plus 0.15% + 15 cents to 0.50% + 25 cents
  • Chargeback fee: $15 refundable
  • Funding options: Next-day funding

  • Subscription payment platform integrations: Helcim subscription management
  • Payment methods: Credit and debit cards, ACH, Apple Pay, and Google Pay
  • Supported invoicing tools: One-time and recurring
  • Card data management: Secure card vault, automated card updater, pre-authorization via invoicing, and customer self-service portal

Read more: Best credit card processing companies

Stax logo.

Stax: Best for large businesses looking for scalable native billing software

Overall Score

4.42/5

Pros

  • Offers proprietary billing software that’s compatible with third-party payment processors
  • Wholesale interchange-plus rates
  • Advanced customization options

Cons

  • Payment gateway exclusive to Stax Pay
  • ACH payments are an add-on
  • Next-day funding for a fee

Stax is a traditional payment processor that offers a wide range of scalable products for large-volume subscriptions. This includes a built-in subscription management feature in Stax Pay — Stax’s payment software for traditional businesses and SaaS platforms, so users do not need to pay for a separate billing software. Stax also has a full-scale native subscription software, Stax Bill, for large-volume subscription transactions that can work with both Stax’s and third-party payment processors.

  • Stax Pay fee structure: Volume-based wholesale subscription
    • Monthly fee: $99-$199 
    • Transaction fee: Interchange +8 cents (card-present), Interchange+18 cents (card-not-present)
  • Stax Bill fee structure: Volume-based wholesale subscription
    • Monthly fee: $199-$399 
    • Transaction fee: Custom (contact Stax for pricing)
  • Chargeback fee: $25
  • Funding options: Next-day funding with fee

  • Subscription payment platform integrations: Stax Pay, Stax Bill, Stax Connect 
  • Payment methods: Debit & credit cards, ACH, PayPal, digital wallets like Google Play
  • Supported invoicing tools: One-time and recurring
  • Card data management: Secure card vault, automated card updater, pre-authorization via invoicing

Read more: Cheapest credit card processing solutions

Stripe logo.

Stripe: Best for compatibility with subscription platforms

Overall Score

4.32/5

Pros

  • Instant approval and no monthly fees
  • Compatible with most billing platforms
  • Machine learning-based fraud protection

Cons

  • Takes time to set up
  • Limited virtual terminal features
  • Requires a developer to make the most out of the platform

Stripe is a popular online payment processor used by numerous business systems, including Shopify. It supports invoicing and recurring payments, and provides its own billing management tools for small businesses that do not currently have their own subscription management software. Stripe is known for its variety of pre-made customization tools to tailor everything from language and currency to fraud detection strategy on your payment gateway. It is also a developer-friendly platform, which means it has nearly unlimited potential for integration with any billing platform.

  • Monthly fee: $0
  • Card-not-present processing fee: 2.9% + 30 cents per transaction
  • Keyed-in processing fee: 3.4% + 30 cents per transaction (for first-time recurring payments and card-on-file)
  • ACH debit payments: 0.8% capped at $5
  • Invoicing: +0.4%–0.5% per transaction
  • Recurring payments service fee: +0.5%–0.8% per transaction
  • Chargeback fee: $15
  • Funding option: Next-day funding, same-day with fee

  • Subscription payment platform integrations: Stripe Billing, most billing management platforms 
  • Payment methods: Debit & credit cards, ACH, PayPal, digital wallets like Google Play
  • Supported invoicing tools: One-time and recurring
  • Card data management: Secure card vault, automated card updater, pre-authorization via customer self-service portal

Read more: How to accept payments online

Braintree logo.

Braintree: Best for nonprofits and accepting PayPal payments

Overall Score

4.16/5

Pros

  • Developer-based integration tools
  • Full PayPal payment method integrations
  • Sandbox account for free trial

Cons

  • Requires some coding skills to customize
  • Largely depends on PayPal for simple integrations
  • Requires third-party integration for invoicing

For businesses that have outgrown PayPal’s features, Braintree is the most natural upgrade. Braintree is owned by PayPal and provides a dedicated merchant account in place of PayPal’s aggregate option. Its subscription payment processing service is particularly popular with nonprofits, offering highly customizable recurring payment features that allow users to integrate with any custom billing platform.  Braintree’s own subscription management service is also available if you prefer a simpler solution.

  • Monthly fee: $0
  • Card-present fee: 2.29% + 9 cents (Zettle)
  • Card not-present fee: 2.59% + 49 cents
  • Keyed-in fee: 2.59% + 49 cents (virtual terminal)
  • Charity rate: 1.99% + 49 cents
  • International fee: 1%
  • Chargeback fee: $15
  • ACH payments: 0.75% 
  • Funding: Next-day, instant via PayPal wallet, same-day with fee

  • Subscription payment platform integrations: Nonprofit subscriptions and other billing platforms
  • Payment methods: Debit & credit cards, ACH, PayPal payment methods, mobile wallets
  • Supported invoicing tools: One-time and recurring
  • Card data management: Secure card vault, automated card updater, pre-authorization via invoicing customer self-service portal
Square logo.

Square: Best for small and new subscription businesses

Overall Score

4.09/5

Pros

  • All-in-one business ecosystem
  • Waived monthly chargeback fees
  • Developer-based customization for enterprise businesses

Cons

  • Exclusive to Square billing
  • Base transaction rates ideal for small businesses
  • Limited customer support hours

For new and small businesses, using Square is one of the fastest ways to set up a subscription business. Square is an all-in-one POS solution that also offers a payment processing service with a subscription billing feature. 

Ease of use is Square’s strongest feature. With Square, users do not need to apply for a merchant account, and its free POS plan is among the most feature-rich in the market. While this makes Square popular among smaller businesses, it also offers developer-based customization for large businesses looking for a tailored billing management solution on the Square platform.

  • Monthly payment processing fee: $0
  • Invoice monthly fee: $0–$20
  • Invoicing transaction fee: 3.3% + 30 cents per transaction
  • Recurring payment transaction fee: 3.5% + 15 cents per transaction
  • ACH processing fee: 1% per transaction, minimum $1
  • Chargeback fee: Waived up to $250 per month
  • Funding options: Next day, same day with fee

  • Subscription payment platform integrations: Square Subscriptions
  • Payment methods: Credit and debit cards, Apple Pay, Google Pay, and Square Pay
  • Supported invoicing tools: One-time and recurring, progress-based invoices, and multi-package invoices
  • Card data management: Secure card vault, automated card updater, pre-authorization via customer invoicing and self-service portal

Read more: Best credit card payment apps

Subscription payment processing best practices 

Transactions processed through recurring payment gateways are charged higher processing rates than most traditional one-time transactions. This is primarily due to the greater risk of fraud and chargeback claims associated with storing payment data and pre-authorizing remote payments. 

To manage the risk and help keep processing rates low, users can implement these best practices and optimizations.

Maintain Payment Card Industry (PCI) compliance

PCI compliance is a requirement by card networks for all businesses that accept credit card payments. This involves regular testing of a merchant’s payment processing system against a set of 12 data security standards (DSS). Subscription-based businesses, in particular, should pay attention to PCI-DSS because regulations around storing customer payment information are strongly emphasized. 

Maintaining PCI compliance is tedious work for business owners to do on their own. That said, this is easily manageable by choosing a PCI Level 1-compliant payment gateway provider. These providers have the technology to encrypt and tokenize customer payment data when stored on their own server, so it can easily take on the responsibility of PCI compliance on your behalf. 

Document your customer’s payment authorization

This is a non-negotiable task. Remote payments, especially recurring ones for a subscription payment service, are highly susceptible to chargeback claims. Documenting a customer’s payment authorization essentially protects businesses from complaints of unauthorized charges from a customer’s source of funds. This can be in a physically signed document saved in the customer’s profile or an online signup form completed by the customer and recorded on your website.   

Create a clear and transparent payment policy

A subscription management platform should have the ability to assist users with creating a payment policy. That said, the content is entirely up to the user, and transparency means ensuring that all necessary information is included, such as: 

  • Upgrading and downgrading subscriptions
  • Terms and conditions for the subscription plans
  • Cancellation and refund policies
  • All relevant fees other than the monthly subscription cost
  • Guidelines in the event of failed payments

In addition to a detailed document, shortened versions displayed on and around the website can be helpful for customers who find a lengthy payment policy too time-consuming to read. This may be in the form of a payment terms section in the FAQs or a short bulleted list of important terms on the pricing page. If you launch payment policy updates, be sure to highlight these prominently on your website and send out email notifications to all your current subscribers. 

Make your billing cycle customer-friendly

When possible:

  • Provide customers with the option to set their payment dates
  • Set a manageable payment frequency based on the subscription cost 
  • Create and send out automated email notifications at least a week before the billing cycle

Doing these can potentially prevent payment failures due to insufficient funds, not to mention leave the customer with a good impression. 

Use an account updater

The account updater is a payment service feature every business that accepts recurring payments should have. By default, payment details provided by the customer at the time they signed up for a subscription do not change unless they voluntarily access their account and manually update the information. Unfortunately, this setup does not account for when cards expire or bank accounts are closed and can cause failed payments.  

With an account updater, the payment processor has access to a central account updater database. The database allows banks to send new information on card renewals and replacements so that customer payment information will be updated automatically. 

Provide alternative payment methods

While credit card payments are a popular online payment method, some customers may prefer other payment modes, such as bank transfers, ACH, and digital wallets. Look for the latest statistics showing the preferred payment methods of different age, gender, and income brackets, then find where your target customers fall to determine whether you need to adopt alternative payment options. 

Read more: Our roundup of best merchant services providers 

FAQs

A subscription payment is a fee users pay to access a product or service for a period of time. This can be one-time or recurring (mostly the case) and is priced based on usage, quality of product or service, or both.

A recurring payment gateway is a payment processing service that allows businesses to accept recurring payments at regular intervals. This involves providing secure storage for customer payment data, generating and storing payment authorizations, and integrating with subscription billing systems.

A subscription billing platform is a system that manages the sale and collection of products or services provided for a period of time. Some popular subscription management platforms include Recurly and Chargebee.

The post Complete Guide to Subscription Payment Gateways (2024) appeared first on TechnologyAdvice.

]]>
helcim-svg stax stripe logo braintree-svg square helcim-svg stax stripe logo braintree-svg square
Best Free Inventory Management Software for 2024 https://technologyadvice.com/blog/sales/free-inventory-management-software/ Thu, 05 Sep 2024 23:22:10 +0000 https://technologyadvice.com/?p=122363 Looking for free inventory management software? See the best free inventory management software for your business.

The post Best Free Inventory Management Software for 2024 appeared first on TechnologyAdvice.

]]>
Inventory is at the heart of a company’s income-generating efforts. So, it’s not uncommon for businesses to spend a significant portion of their budget on tools for managing inventory. Some systems can be pricey. However, there are providers that offer inventory management software free of charge. 

What is free inventory management software?

Free inventory management software allows budget-conscious businesses to automate the tracking of stock levels, orders, sales, and deliveries without incurring additional costs. These solutions provide essential insights in real-time, streamline operations, reduce manual errors, and help avoid common issues such as overstocking or understocking, making them a key tool for operational efficiency.

This guide covers six of the top free inventory management software options for 2024, tailored for various business needs:

  • Square: Best for retailers and restaurants
  • Odoo: Best for automation features
  • Zoho: Best for large inventories
  • Boxstorm: Best for warehouse management
  • SalesBinder: Best for multi location tracking
  • Sortly: Best free standalone app 
  • September 5, 2024: Anna Dizon re-scored all of the inventory software against our rubric, testing each one. She also added an overview of what inventory management software is, added some FAQs, and re-wrote the product sections based on her latest findings. 

In evaluating the best free inventory management software, I considered a dozen POS systems and other software developers that have a forever free plan. I then compared each software’s overall value-for-money, ease of use, and popularity based on our established criteria. 

Pricing

For pricing, I scored each provider based primarily on their free plan package. This includes the availability/accessibility of its free inventory management features: Is it a stand alone that can be used with other business programs? Is it included in more than one free plan? I also gave points for cost transparency and providers that offer a free trial.   

Cost features

In this criteria, I wanted to determine what users can do with the free inventory management system. I listed key features that all businesses need when tracking inventory — such as variant, batch, and expiry tracking, order processing, and vendor management — then compared these against what each software provided. I also considered scalability and multilocation capabilities here to determine which provider will work best for established businesses.

Usability

With usability, I aimed at gauging the overall ease of use. I looked into what real-life users had to say about onboarding, training, and customer support. I also tested the user interface and the available user settings to determine how much the system can be customized to match different setups a business might need.  

Integration and compatibility

Ultimately, we expect the free inventory management software to work seamlessly with a variety of hardware and other business software. I gave high marks for those that can work on multiple platforms, operating systems, and readily available hardware (Android and iOS). I also scored each provider based on integration capabilities such as third-party and APIs. 

Security and reliability

I evaluated each software for login protocols, roles and permission settings, and average uptime. High marks are given to cloud-based inventory management software since it is ideal for backup and recovery. I also checked system compliance for software that does more than manage inventory, such as accepting payments, which requires PCI level 1 compliance.   

User scores

To evaluate real-life user scores, I referenced popular third-party review sites such as Capterra, G2, and Software Advice. Apart from high scores, I also took into consideration the number of users who gave reviews for better quality of our scores.

Best Free Inventory Management Software Picks

Our Score (out of 5)

Monthly Fee

Software integrations

Mobile app

Scalability

Square logo.

Square

4.69

Free – $89

Excellent

✔

Good

Odoo logo.

Odoo

4.56

Free – $17

Good (cost per integration may incur)

✔

Excellent

Zoho Inventory logo.

Zoho

4.44

Free – $299

Excellent

✔

Good

Boxstorm logo.

Boxstorm

4.31

Free – $529

Good

✔

Excellent

SalesBinder logo.

SalesBinder

4.28

Free – $299

Poor

✔ (iOS only)

Excellent

Sortly logo.

Sortly

4.23

Free – $149

Poor

✔

Fair

Looking for more advanced inventory management tools? Check out our complete guide to the Best Inventory Management Software.

Square logo.

Square: Best for retailers and restaurants

Overall Score

4.69/5

Pricing

4.38/5

Cost features

3.25/5

Usability

3.75/5

Integration and compatibility

4.58/5

Security and reliability

5/5

User scores

4.63/5

Pros

  • Unlimited users, locations, items/products, and transactions
  • Specialized plans for niche markets
  • Easy to use
  • Extensive integrations

Cons

  • No batch and expiry tracking features
  • Limited custom reporting
  • Square ecosystem restriction

Why we chose Square

Square POS is widely known for its user-friendliness and affordability. Its included inventory management solution makes it our top overall pick. It delivers niche-specific features and flexibility in product cataloging that outshines competitors like Zoho. It offers a holistic, secure, and dependable platform that integrates flawlessly with Square’s extensive POS and payment processing services, delivering an all-in-one solution for retail and restaurant operations.

Every Square for Retail account includes essential features like live inventory tracking, ecommerce integration, mobile support, a POS (point-of-sale) system, detailed order management, product variant capabilities, and more.

Unlike most other providers on our list, Square’s forever-free plan has no limits on users, locations, items/products, or transactions. It also features a native ecosystem of retail-oriented hardware and software. This enables it to support businesses as they scale from microbusinesses to mid- and large-scale multi location operations with plans and tools for businesses in a variety of niches.

Read more: Best Free POS Systems

  • Allowances: Square supports unlimited products, users, and transactions in all its plans, allowing businesses to expand without constraints. However, transaction processing fees apply to both free and paid plans as part of Square’s payment processing services.
  • Inventory tracking: Create product or item categories, automated low stock alerts, import and manage products in bulk, create product variants and modifiers like size and color, track inventory between location and sales channels.
  • Tracking and item management: Offering sophisticated product categorization and support for GTIN/SKU barcodes, Square facilitates comprehensive tracking. While the free plan includes essential tools, paid plans expand the system’s capabilities with inventory counting, automatic purchase orders, label printing, and enhanced vendor management.
  • Integrated ecosystem: Square provides a seamless suite of tools, including payment processing, POS, online sales, and customer management, streamlining operations with less administrative overhead. Its integrated ecosystem simplifies retail business operations but may limit use with certain third-party tools.
  • Ecommerce and omnichannel: With a free online store builder that integrates directly with Square, businesses can launch a custom-branded store, syncing inventory in real-time across digital and physical storefronts and enabling sales on social channels and various shipping or pickup options.
  • Mobile app: Square’s mobile app facilitates real-time inventory management from anywhere, featuring stock transfers, purchase orders, label printing, barcode scanning, and receiving low-stock alerts for comprehensive on-the-go management.
  • Usability: Square’s user-friendly interface is supported by extensive training, support, and compatibility with various hardware, including barcode scanners, printers, and cash drawers, making it accessible and efficient for users.

Square inventory dashboard.

All Square plans, both free and paid, incur POS processing fees ranging from 2.5% + 10 cents per transaction to 3.5% + 15 cents per sales transaction.

  • Forever free Plan: Offers essential inventory management, POS, and a complimentary ecommerce site, ideal for startups and small businesses looking to establish their operations without initial costs.
  • Square Plus for Retail: $89/month per location, with enhanced inventory and sales management features.
  • Square Premium: $79/month per location, with lower processing rate and enhanced customer support
  • Square for Restaurants: $69/month per location, includes one countertop POS and supports unlimited kitchen display systems.
Odoo logo.

Odoo: Best for automation and scalability

Overall Score

4.56/5

Pricing

5/5

Cost features

4.75/5

Usability

2.92/5

Integration and compatibility

2.92/5

Security and reliability

5/5

User scores

4.3/5

Pros

  • Unlimited users, locations, and products
  • Advanced automation features
  • Exceptional vendor management tools
  • Custom reporting, forecasting, and alerts

Cons

  • Complex UI with steep learning curve
  • Integrations may incur added costs
  • Poorly-rated mobile app

Why we chose Odoo

Odoo leads our list of free inventory management software for automation and scalability. Its free plan comes with generous allowances, offering unlimited users, products, and locations. It is coupled with a suite of advanced features that cater to a wide range of inventory and supply chain needs. Odoo’s biggest strength lies in its automation capabilities, optimizing warehouse operations, replenishments, and vendor management with minimal manual intervention.

We recommend Odoo for businesses seeking comprehensive, highly automated free inventory management software capable of scaling with their growth. Its features, from handling complex warehouse operations to automating replenishments and vendor communications, make Odoo a powerful tool for businesses looking to minimize manual processes and focus on growth. However, Odoo’s complexity and steep learning curve may be better suited for organizations with the technical expertise to fully leverage its capabilities.

  • Automation features: Odoo streamlines inventory management with robust automation capabilities, including smart replenishment strategies that anticipate stock needs and automatically generate purchase orders to prevent out-of-stock scenarios. Workflow automation further enhances efficiency by setting up custom rules for actions such as order confirmations, stock adjustments, and low stock alerts, significantly reducing manual workload and minimizing human error.
  • Inventory tracking: With its double-entry system, Odoo offers detailed inventory tracking and full product traceability, from supplier to customer. Features like serial and lot tracking, along with expiration date management, ensure compliance and customer satisfaction with accurate inventory data.
  • Reporting: Odoo provides detailed reporting tools for inventory analysis, including customizable reports on stock levels, sales trends, and performance. Its analytics support strategic decision-making with insights into inventory valuation, product movement, and forecast accuracy, helping to optimize inventory and increase profitability.
  • Open-sourced: Odoo’s open-source platform allows for extensive customization and integration, catering to unique business needs. 
  • Warehouse management system (WMS): Odoo’s WMS tools can help support everything from receiving to shipping. It facilitates efficient order processing with barcode scanning, real-time adjustments, and automated warehouse operations, boosting productivity and operational workflows.
  • Integrations: Odoo offers a variety of pre-built, seamless connections, including ecommerce, HR, finance, and sales platforms, plus shipping carriers. However, many integrations incur a one-time fee ranging from $4.99–$800+.
  • Customization and reporting: You can tailor Odoo to fit your business needs with custom reporting, alerts, and automation. However, be prepared for a steep learning curve to unlock its full potential.

Odoo dashboard.

As your business grows, Odoo offers upgraded paid plan options with better features and additional apps to handle tasks, including marketing, sales, productivity, POS, accounting, and more. 

  • Standard: $11.20/month per user — all Odoo online apps ($9.10/month per user for first 12 months)
  • Custom: $17/month per user — all Odoo online apps plus Odoo.sh virtual cloud server, Odoo Studio, and external API ($13.60/month per user for first 12 months)
Zoho Inventory logo.

Zoho: Best for large inventories

Overall Score

4.44/5

Pricing

4.38/5

Cost features

2.5/5

Usability

3.75/5

Integration and compatibility

4.17/5

Security and reliability

5/5

User scores

4.43/5

Pros

  • Robust free plan
  • Comprehensive purchase orders and vendor management capabilities
  • Intuitive user interface and highly-rated mobile app
  • Strong data security with a 99.9% uptime commitment
  • Excellent software integrations

Cons

  • Limited automation tools
  • Limited order fulfillment features
  • No batch or expiry tracking available without upgrading
  • Multi-location support not included

Why we chose Zoho

Zoho Inventory is a powerful solution for businesses looking to manage large inventories efficiently. With its structured free plan and excellent scalability, Zoho caters to businesses’ growing needs using advanced inventory categorization, order fulfillment, and centralized multichannel management features. The platform also excels in handling vendor management, composite items, and dropshipping, all within a user-friendly web or mobile app.

Zoho is one of our top picks thanks to its comprehensive set of features that can be used to manage small and large inventories alike — as well as a variety of business models, sales channels, product types, and operational complexities. While the free plan offers a solid starting point, the platform’s scalability ensures that businesses can expand their inventory management capabilities as needed. We also like that it provides an intuitive and eBay-to-learn interface that delivers enterprise-level security and reliability. However, its lack of multi location support and batch tracking impacted our ratings.

  • Inventory tracking: Zoho Inventory offers real-time tracking, allowing businesses to monitor items individually or by groups and variants with detailed information, including SKU numbers, prices, and quantities. However, its lack of pick lists and batch/expiry support may limit functionality for some operations.
  • Vendor and purchase order management: Zoho comes with advanced capabilities to manage up to 20 purchase orders and 20 bills per month, vendor credits, and payments, including support for multi-currency vendors.
  • Scalability: Zoho provides key inventory features without any upfront costs, and allows businesses to seamlessly transition to more advanced paid plans as they grow. These plans provide increased limits and additional functionalities — including batch tracking, multi-warehouse management, and advanced reporting — to support scalability.
  • Centralized multi-channel management: Zoho excels in managing sales and inventory data across multiple channels, offering integrations with leading platforms like Amazon, eBay, Shopify, and Etsy on a single dashboard to simplify multichannel selling.
  • Customization and intuitive interface: Zoho’s UI balances customization and ease of use, making it accessible to users with different levels of tech-savvy.
  • Software integration: Extensive API availability and pre-built integrations with a broad range of software are available, alongside a highly-rated mobile application for both iOS and Android devices.
  • Security and reliability: Zoho adheres to stringent data security measures with a solid uptime 99% guarantee (unlike many competing providers), ensuring business operations remain uninterrupted.

Zoho Inventory dashboard.

Beyond its free plan, Zoho offers multiple paid subscriptions. Many of its upgraded options are highly affordable, but the cost of its upper-tier paid subscriptions can make growth expensive for small businesses.

  • Free: 50 orders/month, 2 users, 1 warehouse
  • Standard: $39/month ($29/month if paid annually) — 500 orders/month, 2 users, 1 warehouse
  • Professional: $99/month ($79/month if paid annually) — 3,000 orders/month, 2 users, 2 warehouses
  • Premium: $159/month ($129/month if paid annually) — 3,000 orders/month, 2 users, 3 warehouses
  • Enterprise: $299/month ($249/month if paid annually) — 15,000 orders/month, 7 users, 7 warehouses
Boxstorm logo.

Boxstorm: Best for warehouse inventory management

Overall Score

4.31/5

Pricing

3.75/5

Cost features

3.5/5

Usability

4.17/5

Integration and compatibility

4.17/5

Security and reliability

4.17/5

User scores

4.9/5

Pros

  • Top-rated in user reviews
  • High-quality support
  • Advanced vendor management and WMS tools
  • Backed by Fishbowl’s reputable software ecosystem
  • Robust hardware integrations

Cons

  • Limited categorization features
  • Restrictive user, location, item, and transaction allowances
  • No multi-location support on free plan
  • System reliability may vary, with no guarantees for uptime

Why we chose Boxstorm

BoxStorm is a cloud-based inventory management system particularly designed for warehouse operations. Developed by Fishbowl, a leader in large-scale WMS and inventory solutions, BoxStorm offers a range of automated features designed to streamline warehouse operations — including purchase orders, vendor management, and stock alerts. Its user-friendly interface, paired with the backing of Fishbowl’s robust software ecosystem, makes BoxStorm a solid choice for businesses looking to manage their warehouse inventories more efficiently.

Given that warehouse management tools, encompassing inventory management solutions, usually come with a high price tag, BoxStorm’s free plan presents an exceptional value. It caters to businesses in search of specialized functions such as advanced vendor management, operational automation, and broad hardware support, all at no cost. Plus, the software has glowing user reviews from satisfied business ideas and comes with high-quality customer service. 

Ultimately, BoxStorm’s blend of comprehensive features, scalability, and affordability positions it as a standout solution for effective and economical warehouse inventory management.

Read more: The Best Supply Chain Management Software & Tools

  • Advanced Tracking and Custom Reporting: Boxstorm offers sophisticated tracking for inventory items using lot, expiration, and serial numbers, and allows for detailed categorization through tags. Combined with custom reporting, businesses gain better oversight and insight into their inventory status.
  • Vendor management: Boxstorm offers vendor portals for streamlined communication, automated purchasing to generate replenishment orders efficiently, and detailed vendor profiles to store essential information and preferences. These features help improve procurement efficiency, supply chain transparency, and vendor relationships.
  • Scalability: Although the free plan has restrictive allowances, Boxstorm is designed to grow with your business, offering plans that accommodate an unlimited number of users, locations, items, and transactions under the Pro plan, making it an ideal platform for expanding operations.
  • Integrations: Unique among free inventory management software, Boxstorm is designed to integrate seamlessly with QuickBooks Online, eliminating double data entry and enhancing financial and inventory record accuracy. Its other pre-built integrations are limited to Stripe, Shippo, and BigCommerce, but an open API is available. 
  • Advanced tracking and custom reporting: Boxstorm offers sophisticated tracking for inventory items using lot, expiration, and serial numbers, and allows for detailed categorization through tags. Combined with custom reporting, businesses gain better oversight and insight into their inventory status.

Boxstorm dashboard.

  • Basic: $229/month ($199/month paid annually) — 2 users, 1 location, unlimited items, 8,000 orders/month 
  • Scaling: $529/month ($476/month paid annually) — 8 users, unlimited locations, unlimited items, 15,000 orders/month 
SalesBinder logo.

SalesBinder: Best for multi location management

Overall Score

4.28/5

Pricing

4.06/5

Cost features

4/5

Usability

3.75/5

Integration and compatibility

2.92/5

Security and reliability

5/5

User scores

4.7/5

Pros

  • Multi-currency handling and availability in 130+ countries
  • Robust multilocation tracking features
  • Highly affordable paid plans
  • Barcode scanning and generation

Cons

  • No pre-built integrations on free plan (API only)
  • Limited item allowances
  • Limited training and support options

Why we chose SalesBinder

SalesBinder is an inventory management system with unique features that support businesses managing products across multiple locations. It also provides the accessibility and tools needed for operating internationally. It provides a detailed, real-time overview of stock across various locations and the advantage of integrated CRM features. With highly affordable plans designed to cater to both SMBs and large-scale companies, SalesBinder streamlines inventory control, enhances customer relationship management, and optimizes operational efficiency.

We recommend SalesBinder for its comprehensive approach to inventory management, especially for businesses operating across multiple locations. Its advanced tracking features, coupled with affordable options for growth, make it a leading choice for effectively managing inventory in a multi location or international setup. That said, its lack of pre-built integrations on the free plan makes it a poor fit for multichannel sellers.

  • Multi Location inventory management: SalesBinder offers robust management for inventories spread across multiple locations. It integrates all location data into a single, purpose-built dashboard for unified tracking, making it easier to oversee stock levels, movements, and adjustments across all operational areas. This ensures efficient inventory distribution and control.
  • Inventory tracking: The platform updates inventory levels in real-time across unlimited locations, with efficiency tools like barcode generation, printing, and scanning. Automated low-stock alerts and detailed inventory reports also help prevent stockouts and optimize stock levels.
  • Integrated CRM: Unique to SalesBinder, including CRM (customer relationship management) capabilities within its free inventory management software enables businesses to maintain detailed customer records, including purchase history and contact information, in one place.
  • Global accessibility: SalesBinder operates in over 130 countries, offering seamless multi-currency handling. This global reach, combined with language customization for documents, ensures businesses can easily manage international operations.
  • Customization: You can tailor SalesBinder to your operational needs with customizable inventory fields and user permissions. Its comprehensive reporting tools also allow for high levels of customization, providing valuable insights into inventory trends and financial metrics.
  • Versatile order management: Beyond standard inventory tracking, SalesBinder supports a range of operations such as vendor management, purchase order placement, sales orders, and packing lists creation.

SalesBinder dashboard.

SalesBinder offers the most affordable paid plans on our list, with subscriptions starting at just $9/month. Even the provider’s top-tier plan, which comes with generous allowances, is highly economical. 

It’s worth noting that native integrations are only available on certain tiers of the paid plans.

  • Starter: $9/month — 2,500 active records, 1 user, 0 integrations
  • Bronze: $19/month — 5,000 active records, 5 users, 1 integration
  • Silver: $49/month — 25,000 active records, 25 users, 3 integrations
  • Gold: $99/month — 100,000 active records, 50 users, unlimited integrations

Businesses can also avail of SalesBinder unlimited storage paid plans.

  • Bronze: $99/month — 5 users, 1 integration
  • Silver: $199/month — 25 users, 3 integrations
  • Gold: $299/month — 50 users, 5 integrations
Sortly logo.

Sortly: Best free standalone inventory app

Overall Score

4.23/5

Pricing

4.38/5

Cost features

1.75/5

Usability

4.17/5

Integration and compatibility

3.33/5

Security and reliability

5/5

User scores

4.47/5

Pros

  • Excellent standalone app
  • Simple and easy-to-use
  • Supports multiple locations
  • Highly-rated mobile app with offline mode
  • Very customizable

Cons

  • Limited core features with no vendor management
  • Restrictive scalability
  • Limited customer support options
  • No built-in ecommerce, shipping, or POS integrations (API only)

Why we chose Sortly

Sortly stands out as the perfect inventory management solution for microbusinesses and small businesses seeking a straightforward, standalone app. Its simplicity and ease of use, combined with a free plan that caters to basic needs, make it a great choice for those just starting out or with minimal inventory management requirements. Although it lacks scalability and some advanced features, its strengths in usability, cost-effectiveness, and mobile accessibility present a solid foundation for businesses prioritizing straightforward inventory management.

Overall, Sortly is an excellent entry point for those looking to organize and track their inventory without the complexity of more extensive systems. 

  • User interface: Sortly’s interface is highly intuitive, making it accessible to businesses of all tech skill levels. Its cloud-based, modern design stands out, especially for small businesses, microbusinesses, and startups prioritizing simplicity with a minimal learning curve. 
  • Mobile app: While many of the providers on our list offer a mobile app, Sortly’s is the only one that ensures uninterrupted inventory management with its offline mode. This feature is ideal for on-the-go inventory tracking across multiple locations, syncing data as soon as an internet connection is re-established.
  • Hardware compatibility: Sortly excels in barcode and QR code management, supporting the scanning, creation, and printing of labels through a variety of compatible hardware devices, enhancing inventory tracking efficiency.
  • Customization: Although the free plan is limited to one custom field, Sortly offers significant customization options, including user access, folders, fields, and tags, allowing businesses to tailor the platform to their unique needs.
  • Integration and compatibility: Sortly offers minimal direct software integrations, but its open API enables businesses to connect with existing systems. Noteworthy pre-built integrations include QuickBooks, Microsoft Teams, and Slack, though creating custom connections may require additional technical resources.

Sortly inventory dashboard.

As your business grows, Sortly offers upgraded paid plans with more advanced features to accommodate it. That said, it’s a small business-oriented software that offers significantly less scalability for large companies than competitors like Zoho and SalesBinder. 

  • Free: Up to 100 items, 1 user, 1 custom field —- $0/month
  • Advanced: Up to 2,000 items, 2 users, up to 10 custom fields — $49/month
  • Ultra: Up to 10,000 items, 5 users, up to 25 custom fields — $149/month
  • Enterprise: Customizable for unlimited items and 10+ users — Custom pricing

Looking for something else? For businesses that offer on-site professional and technical services, checkout our guide to the best field management services software.

Choosing the right inventory management software for your business

Finding the right free inventory management software is a critical step for budget-conscious businesses aiming to optimize their inventory control without incurring additional costs. The ideal software should offer a comprehensive overview of your inventory in real-time, reducing the likelihood of stock discrepancies, overstocking, or running out of key items. 

It’s essential to assess how well a system can streamline your inventory processes, from tracking stock levels across multiple locations to integrating with sales channels for a unified operational view. This ensures that your business can respond dynamically to customer demands while maintaining efficient inventory levels.

When researching free inventory stock management solutions, consider the unique requirements of your operation. This includes:

  • the complexity and volume of your inventory
  • the specific sales channels you use, and 
  • your plans for future growth 

The software’s ability to integrate seamlessly with your existing tech stack — such as accounting software or ecommerce platforms — is also crucial. Additionally, look for features that cater to the unique aspects of your business, whether you need support for backordering, dropshipping, multi location management, or handling composite items. 

Ultimately, the best free inventory management software is one that not only fits your current operational needs but also supports your growth ambitions. It should enable you to make informed decisions based on accurate, up-to-date inventory data, streamline your order fulfillment process, and improve overall customer satisfaction.

By carefully evaluating your options and choosing a system that offers the right mix of features, usability, and scalability, you can set your business up for success in managing one of its most important assets: its inventory.

Read more: How to Choose the Best Inventory Management Software 

FAQs

The best free method for tracking inventory is by using a spreadsheet, where you can log purchase and sale dates, quantities, and prices for each item. It’s essential to update this spreadsheet for accurate stock levels and insights consistently. However, opting for free inventory management software can offer significant advantages— such as automated tracking, reduced errors, and enhanced operational efficiency.

A simple inventory management system has limited automations and functionalities that can be designed using spreadsheets. Start by classifying your inventory to determine variants. Then, decide what features should be included based on your business needs. The basic functions every inventory management system should have are data entry, inventory catalog with proper variant tracking, and vendor/supplier list. Use the formulas in the spreadsheet to automate product count adjustments, generate low-stock alerts, and customize reports.

Free inventory management software works best for small to medium-sized ones. It automates stock tracking, reduces errors, and improves efficiency compared to free alternative methods. However, its effectiveness depends on your business’s complexity, volume of transactions, and specific inventory management needs.

The post Best Free Inventory Management Software for 2024 appeared first on TechnologyAdvice.

]]>
square odoo zoho inventory boxstorm salesbinder sortly square logo square dashboard odoo odoo dashboard zoho-inventory zoho inventory boxstorm boxstorm dashboard salesbinder salesbinder dashboard sortly sortly inventory
The B2B Payments Guide: Overview & Solutions https://technologyadvice.com/blog/sales/b2b-payments-guide/ Thu, 05 Sep 2024 22:27:50 +0000 https://technologyadvice.com/?p=130237 Learn what B2B payments are, how they work, and how to find the right B2B payment processing solution for your needs.

The post The B2B Payments Guide: Overview & Solutions appeared first on TechnologyAdvice.

]]>
  • B2B payments are characterized by large volume/large ticket items, discounted transaction processing rates, and the use of invoicing for payments.
  • Popular payment methods for B2Bs include non-card options such as checks, ACH, and wire transfers.
  • Card networks offer discounted rates for B2B transactions that qualify based on card type and provide level 2 and 3 data.
  • The best B2B payment processors offer level 2 and 3 data optimization that automates data completion on the payment platform.

What are B2B payments?

Business-to-business (B2B) payments are transactions where one business accepts payments from another in exchange for goods or services. These are generally characterized as large-volume or large-ticket sales over a set of payment terms (accounts receivable) instead of upfront purchases. Traditional payment methods for B2B transactions are cash, checks, ACH wire transfers, and commercial credit cards.

How do B2B payments work?

The B2B payment process significantly differs from the traditional customer “checkout” experience. Unlike in a consumer relationship, where many customers engage with businesses in small purchases, B2Bs deal with large orders that don’t always happen at a storefront. 

B2B payments components

B2B payments consist of key components:

  • B2B seller: The business entity that delivers goods or services to another business. 
  • B2B client: The business entity that receives the goods or services.
  • Invoice: Document detailing the transaction and terms of payment.
  • Seller’s accounts receivable team: Prepares and sends the invoice; reconciles and updates the outstanding payment from the client. 
  • Client’s accounts payable team: Verifies the transaction and prepares the necessary documents for payment approval.
  • Client’s decision maker/s: Individuals within the client’s company that approve payment requests.
  • Merchant account and payment services: Service providers that have the technology to securely send and receive transaction information to the financial institutions on behalf of the seller and client.
  • Financial institutions: Entities such as banks and card networks that authenticate and approve the exchange of funds between seller and client.

Stages of B2B payment processing

Below are the stages of B2B payment processing, which starts after the delivery of the product or service: 

  1. Invoicing by seller: At this stage, the seller prepares and sends an invoice to the client. The invoice details the goods or services involved, related taxes, and payment terms. Payment processing services often include digital invoicing features to create templates and send invoices. 

In cases where the client defaults or misses a payment due date (for transactions with payment terms), a reminder is sent with an updated invoice attached. This is standard procedure done manually or automated via an invoicing management feature.  

  1. Approval by client: Unlike consumer transactions, B2B invoices often go through approval levels that begin with the accounts payable department preparing relevant documents. The payment request, including the payment method to be used, goes up the ranks for approval.  
  1. Payment by client: After approval, payment is sent to the seller based on the terms set in the invoice. The customer’s payment goes through the relevant channels for authentication, verification, and approval from the customer’s bank, confirming that funds are available. 

Regardless of the payment method of choice, the seller is responsible for meeting various compliance requirements, such as: 

  • Data protection: Businesses are expected to meet PCI-DSS compliance to ensure that the exchange and storage of customer and transaction information are protected.  
  • Anti-money laundering: Know Your Customer (KYC) standards require sellers to conduct due diligence to ensure that their customers pay using legitimate sources of funds.
  1. Acceptance by seller: The seller is notified that the transaction is approved and waits to receive the payment. Depending on the mode of payment, clearing can take anywhere from 24 hours to several business days. Funds are credited to the seller’s merchant account and eventually moved to a business bank account.
  1. Reconciliation by seller: The seller’s accounts receivable team records the payment, crediting the client’s records and adjusting the outstanding balance. A receipt is then sent to the client to acknowledge the payment.

B2B payment methods

Traditional B2B payment methods such as paper checks and wire transfers are still used today. Thankfully, payment technology is finally catching up (albeit slowly) with systems that can automate much of the B2B seller’s payment processing and accounts receivable management requirements. 

Popular B2B payment technologies

Payment processing solutions are equipped with the technology to create platforms for collecting transaction information online, in person, and over the phone. 

  • Online B2B payment platform: This includes e-commerce website checkouts, customer self-service portals, payment links embedded in digital invoices and emails, via QR code, and more.
  • In-person B2B payment platform: Payment software built into a standalone payment terminal or web-based payment platform accessible via smartphones and tablets.
  • Virtual terminal platform for mail order/telephone orders (MOTO): Seller-facing platform accessed via a merchant account where users can manually enter a client’s payment information received via email, over the phone, or live messaging services.

Common B2B payment methods

All of the payment platforms listed above can be configured to accept the most common payment methods used for B2B transactions:

  • Paper checks: Some B2B companies continue to accept paper checks today. Some payment processors can track check payments the same way they manage cash payments on their platforms. 
  • Credit cards: Credit cards that companies use to make purchases differ from consumer credit cards. These corporate, commercial, or purchase cards have very high limits (at times none) and charge lower interchange rates. 
  • ACH payments: ACH payments are bank-to-bank transactions in the US that go through the ACH network. B2Bs often use ACH payments in the form of eChecks (digital checks) and direct debits or credits. ACH is less expensive than credit cards, and many payment processors are equipped with tools to process ACH payments. But because the funding time takes longer, businesses often prefer credit cards.

Fortunately, payment technology is beginning to catch up with the demands for open banking to provide real-time ACH transfers and, in the near future, securely connect banking systems across the globe.

  • Wire transfers: Wire transfers are also bank-to-bank transactions, but unlike ACH, these payments are processed directly and do not have an intermediary. It can be used to accept payments from both local and international clients and takes an hour to a few days to receive. The fees for using this payment method, however, are significantly higher than other types, so it is rarely used for regular B2B sales.

Top B2B payment processing solutions

Based on my evaluation, the five best B2B payment processing solutions for 2024 are:

  • Helcim: Best overall
  • Stax: Best for large-volume billing
  • Adyen: Best for accepting international payments
  • Stripe: Best for custom online payments
  • PaymentCloud: Best for high-risk businesses

B2B payment processing solutions are designed to provide a faster, more secure, and accurate means of accepting B2B payments. In evaluating the best B2B processors, I focused on finding providers with the most cost-effective solutions. I compared their features, looking for ones that offer the best range of B2B payment processing tools. I also looked for each provider’s ability to scale with custom integrations to meet the diverse requirements of growing and established businesses.

After careful consideration, I narrowed down our list to the following:

  • Stax
  • Payment Depot
  • Helcim
  • Braintree
  • PaymentCloud
  • Stripe
  • Dharma Merchant Services
  • Durango Merchant Services
  • Payline Data
  • First Card Payments
  • Adyen
  • Fast Spring

I then hand-picked five B2B payment solutions based on our established criteria:

  • Pricing 20%: I considered the system’s overall cost-effectiveness, giving high scores to providers with the best fee discounts and structures. Points were also given for zero initial costs and cancellation fees.
  • B2B processing features 30%: Providers were evaluated based on their available B2B payment processing tools, such as invoicing and recurring billing. I gave high marks for those that offer automatic interchange optimization via level 2 and 3 data processing. Additional points were given to providers that offer a complete suite of B2B payment methods.
  • General features 20%: I scored each provider based on their customization and third-party integration options, ability to support different business types, and security and chargeback management features.
  • Support & user experience 15%: I evaluated each B2B payment processor based on real-life user feedback on working with the provider, from application and onboarding to expansion via customization tools.
  • User scores 15%: This computes the average review scores from real-life users on third-party review sites.

B2B Payment Companies Compared

Company

Our score (out of 5)

Monthly account fee

Pricing

Level 2 & 3 data processing

Helcim logo.

Helcim

4.48

$0

Interchange plus

4.36

$99–$199

Wholesale subscription

4.33

$0

Wholesale subscription

Stripe logo.

Stripe

4.31

$0

Custom Interchange plus

Via third-party integration

PaymentCloud logo.

PaymentCloud

4.30

$10–$45

Client preference

Helcim logo.

Helcim: Best overall B2B payments processor

Overall Score

4.48/5

Pricing

4.69/5

B2B processing features

4.75/5

General features

4.25/5

Support and user experience

4.25/5

Average user review scores

4.20/5

Pros

  • Automated volume discounts
  • Level 2 and 3 interchange optimization
  • HIPAA-compliant for B2B healthcare services
  • $500 credit if switching from other payment processors

Cons

  • Additional fees for Amex transactions
  • Interchange optimization fee
  • Third-party POS integration requires custom APIs

Why I chose Helcim

Helcim is a traditional merchant services provider that offers interchange-plus rates and complete payment services without any monthly fees. It provides automated volume discounts and built-in free credit card processing programs for businesses that accept ACH payments (for online transactions) and use Helcim’s smart POS terminal (for in-person transactions). Combined with its level 2 and 3 data processing tools, Helcim is an all-around B2B payment processor for businesses of all sizes. 

Unlike other merchant services, Helcim’s level 2 and 3 data processing is built-in and available to all of its approved merchants. Helcim also uses AI to provide its users with interchange optimization that automatically retrieves the customer and transaction information needed to qualify for level 2 and 3 discounts. It supports a variety of industries, including healthcare B2B transactions (i.e., filing and receiving reimbursement from health insurance companies), since Helcim is also HIPAA-compliant. 

Sample Helcim bill with level 2 and 3 optimization fees and savings displayed.
Fees and savings from level 2 and 3 optimizations will be displayed in your Helcim bill. Source: Helcim
  • Compatible business types: Helcim is ideal for businesses with fast-growing sales. It primarily works with businesses that require subscription management, especially those in the retail, automotive, education, professional and contractor services, healthcare, and education industries.
  • Payment services: Helcim supports ACH and both card-present and card-not-present transactions. It also comes with a built-in virtual terminal, invoicing, and recurring billing features. Users can also connect a Helcim card reader to a desktop when processing virtual payments as an additional option.
  • Fee discount types: Helcim offers interchange plus pricing with built-in automated volume discounts and a native level 2 and 3 interchange optimization feature. 
  • Security and fraud protection tools: Helcim comes with a fraud protection service called Fraud Defender that can be customized to reflect the user’s acceptable risk level. 
  • Chargeback management: Helcim has a chargeback management function for monitoring and responding to claims directly from the Helcim dashboard.
  • Customizations: Helcim offers developer tools to integrate the system with POS platforms and to create customized features for larger businesses.

  • Monthly account fee: $0
  • Domestic transactions:
    • Card-present fee: Interchange plus 0.15% + 6 cents to 0.4% + 8 cents
    • Card-not-present fee: Interchange plus 0.15% + 15 cents to 0.50% + 25 cents
    • American Express transactions: Additional 0.10% + 10 cents
    • Domestic ACH payments:
      • $25,000 and below: 05% + 25 cents per transaction capped at $6
      • >$25,000: +0.05% per transaction
  • International transactions: 1% conversion fee plus
    • Visa: +1.45% + 4 cents for card-present and card-not-present
    • MasterCard: +1.45% for card-present and card-not-present
    • Discover: +1% for card-present and card-not-present
    • Amex: +1.3% for card-present and card-not-present
  • Volume discount: Automated
  • Level 2 and 3 interchange optimization fee: 30% of savings from interchange optimization
  • Chargeback fee: $15 (refundable)
  • Hardware cost: $99–$329 or $29 for 12 months
  • Application/setup fee: $0
  • Cancellation fee: $0
Stax logo.

Stax: Best B2B billing solution

Overall Score

4.36/5

Pricing

4.38/5

B2B processing features

4.25/5

General features

4.75/5

Support and user experience

4.5/5

Average user review scores

3.9/5

Pros

  • Advanced billing solution
  • Wholesale subscription rates
  • Interchange optimization for Level 2 data
  • No additional cost for B2B payment processing

Cons

  • Lacks same-day funding option
  • May require manual input for Level 3 data
  • ACH payment processing is an add-on

Why I chose Stax

Stax is another leading traditional merchant service provider. Like Helcim, it offers interchange optimization for B2B transactions but combined with wholesale rates instead of interchange plus cost. This arrangement creates even larger discounts for businesses that regularly process large-volume sales. Compatibility sets Stax apart from Helcim, as it can work with most POS systems, including Clover, with simple integration. 

That said, I recommend Stax primarily for managing subscriptions for large B2B SaaS businesses. Stax Bill is equipped with everything from pricing and billing models to dunning management and a payment gateway processor to handle one-time and recurring subscription billing. It also provides revenue recovery, revenue recognition, analytics, sales tax automation, accounting tools, and APIs that allow integration with almost any business software.

Stax Bill sample subscription plans and catalog.
Stax Bill allows users to customize invoices, packages, catalogs, pricing plans, and more. Source: Stax
  • Compatible business types: Stax is compatible with most business types, as it can integrate with POS software with ease. It also supports SaaS platforms, with highly customizable features to manage subscriptions and payments.
  • Payment services: Stax is equipped to process card-present and card-not-present transactions. It offers invoicing, recurring billing, and virtual terminal tools that support both card and ACH payments. 
  • Fee discount types: Stax offers volume-based wholesale subscription rates, surcharging, and additional custom plans for Stax Bill users. It also supports level 2 interchange optimization, which is built into every Stax transaction, including billing. Level 3 data processing is also available.
  • Security and fraud protection tools: Stax comes with high-level payment processing security that includes encryption, tokenization, 3D secure, and multi-factor authentication.
  • Chargeback management: Stax also comes with a dispute management platform to handle chargeback claim alerts, responses, and document proof submissions. 
  • Customizations: Stax is built to work with most other business software, including custom business systems for large businesses via a variety of integrations, developer tools, and APIs. 

  • Monthly account fee: $99–$199 (Stax Bill starts at $199 for businesses that process less than $1M in accounts receivable) 
  • Card-present fee: Interchange + $0.08
  • Card-not-present fee: Interchange + $0.18
  • ACH payments: $0
  • Volume discount: Wholesale subscription
  • Level 2 and 3 interchange optimization fee: $0 for level 2; contact Stax for Level 3 data processing fees (if any)
  • Hardware cost: Contact Stax for pricing
  • Chargeback fee: $25
  • Application/Setup fee: $0
  • Cancellation fee: $0
Adyen logo.

Adyen: Best for global B2B payments

Overall Score

4.33/5

Pricing

4.38/5

B2B processing features

4.25/5

General features

4.5/5

Support and user experience

4.5/5

Average user review scores

4.05/5

Pros

  • Dynamic currency conversion
  • Single integration for multiple local payment methods
  • Long list of B2B integration partners
  • Strong omnichannel payment solutions

Cons

  • Does not work with high-risk businesses
  • Invoicing available via integration
  • May require monthly minimum

Why I chose Adyen

Adyen is a global merchant services provider designed for mid- and large-sized businesses. While Adyen is primarily European-based, it is a popular choice for embedded payments by top online platforms such as Recurly, Salesforce, and eBay. This makes Adyen seem similar to Stripe — another global payment processor on our list — but Adyen offers much stronger support for in-person transactions, making it a more well-rounded option.

Adyen’s expertise in both in-person and online payment services across the globe gives it a special place on our list. It allows businesses to accept 30 currencies from nearly 100 countries, including a long list of local European payment methods. At the same time, it supports unified/omnichannel payment features for brick-and-mortar businesses with a large online presence. Customizable embedded payment flows make Adyen a perfect provider for large B2Bs.       

Recurly payment gateway settings for Adyen.
Adyen embedded in SaaS platforms like Recurly can be configured to accept B2B payment services, including MOTO. Source: Recurly
  • Compatible business types: Adyen is ideal for large B2Bs with both in-person and online presence. 
  • Payment services: Adyen offers omnichannel payment services, connecting in-person and online sales from both local and international locations in one platform. It supports custom POS integrations, subscription management, virtual terminals, and online checkouts, to name a few.
  • Fee discount types: Adyen offers interchange plus rates that vary per payment method. Level 2 and 3 data processing are available through custom-developed payment tools. Contact Adyen for custom volume-based discounted pricing.
  • Security and fraud protection tools: Adyen offers a range of risk management tools that employ a combination of machine learning and customizable risk rules. Advanced settings are available for users to conduct A/B testing of fraud detection tools to match their acceptable risk level.
  • Chargeback management: Adyen allows users to respond to chargeback claims directly from the platform.  
  • Customizations: Adyen provides large businesses with customization features that include simple integrations, developer tools, and open APIs. 

  • Monthly account fee: $0
  • Monthly minimum: $120
  • Transaction fees: Interchange + 13 cents for Visa and MC, 3.3% + 23 cents for AmEx, 3%–3.95% + 13 cents for other card brands
  • ACH payments: 13 cents plus 27 cents markup per transaction
  • Volume discount: Custom volume-based pricing
  • Chargeback fee: $5-$100
  • Application/Setup fee: $0
  • Cancellation fee: $0
Stripe logo.

Stripe: Best for custom online payment processing

Overall Score

4.31/5

Pricing

4.38/5

B2B processing features

4.25/5

General features

4.25/5

Support and user experience

4.25/5

Average user review scores

4.47/5

Pros

  • Custom interchange plus pricing
  • Instant bank account verifications
  • Highly customizable features with well-documented APIs
  • Excellent security and anti-fraud tools

Cons

  • Lacks built-in level 2 and 3 interchange optimization
  • Limited virtual terminal functionality
  • Requires heavy coding for advanced customization

Why I chose Stripe

Stripe is one of the leading online payment processors in the industry, with a long list of simple and advanced customization tools. It offers flat-rate transaction fees for small businesses and custom interchange-plus rates for large-volume and enterprise-level companies. Stripe’s customization capabilities make it possible for businesses to accept a variety of online payments, including multi-currency transactions, with real-time authorization. 

These features make Stripe a standout B2B payment processor for online businesses. Stripe has direct integration with global card networks and issuers. For large businesses with custom systems such as SaaS and online platforms, Stripe can be customized to process level 2 and 3 data. Customization options vary from simple third-party integrations to developer tools. Stripe can even connect businesses with partner web developers and integration consultants to get the process started.    

Stripe custom settings on Chargebee billing platform.
SaaS platforms like Chargebee can configure level 2 and 3 data processing with Stripe. Source: Chargebee
  • Compatible business types: Stripe is compatible with both startups and enterprise-level businesses. It works best for businesses that maintain e-commerce, SaaS, marketplaces, and other platforms.
  • Payment services: Stripe is an excellent choice for accepting online credit card and ACH payments. It supports payment tools such as invoicing, recurring billing, virtual terminal, multi-currency, cryptocurrency, and embedded finance.
  • Fee discount types: Stripe offers volume-based custom interchange plus pricing. Level 2 and 3 data processing are available with custom developer tools.
  • Security and fraud protection tools: Stripe is well-known for its long list of payment security features. It encrypts credit card numbers with AES-256 algorithm and 256-bit encryption for other payment information. It also has a native global ID verification feature and machine-learning fraud prevention tools.
  • Chargeback management: Stripe provides a platform for managing disputes, allowing users to monitor, respond, and even assess the likelihood of winning against the claim.
  • Customizations: Stripe is built with customization in mind. It offers simple and advanced customization tools to fit the needs of all types of businesses.

  • Monthly account fee: $$0
  • Small business transaction fees:
    • In-person: 2.7% + 5 cents (card-present), 2.9% + 30 cents (touchless)
    • Online: 2.9% + 30 cents per transaction
    • Keyed-in: 3.4% + 30 cents
    • Invoicing 0.4% with 25 free invoice processing per month or 0.5% per invoice
    • Recurring billing: 0.5% per month or 0.8% per invoice
  • Large business transaction fees: Custom interchange plus pricing
  • ACH payments: 0.8%, $5 cap per transaction
  • International payments: +1.5% fee, 1% currency conversion
  • Chargeback fee: $15
  • Application/Setup fee: $0
  • Cancellation fee: $0

Read more: Stripe alternatives and Square vs Stripe

PaymentCloud logo.

PaymentCloud: Best for mid- to high-risk B2Bs

Overall Score

4.30/5

Pricing

4.06/5

B2B processing features

4.5/5

General features

4.5/5

Support and user experience

4.25/5

Average user review scores

4.65/5

Pros

  • Supports high-risk B2Bs
  • Customizable fee structure
  • Integrates with most payment gateways
  • Instant ACH transfers

Cons

  • Lacks same-day funding
  • Add-on monthly fees for payment gateways and virtual terminals

Why I chose PaymentCloud

Large-volume and card-not-present transactions are common between high-risk businesses and B2Bs, so our list would not be complete without PaymentCloud. As a leading high-risk merchant services provider, PaymentCloud offers a wide range of payment services that most B2Bs require to run their business. Its expertise in high-risk merchant processing ensures secure and easy-to-use payment solutions for businesses of any size.

What PaymentCloud does best is its ability to work and integrate its system with the most unique business models. PaymentCloud supports B2Bs with a virtual terminal to accept MOTO payments. It is also gateway-agnostic, which means PaymentCloud can work with any payment gateway for seamless migration. PaymentCloud can also provide a payment gateway that can better support a company’s payment processing requirements, such as level 2 and 3 data. 

PaymentCloud virtual terminal platform.
B2Bs that regularly accept payment over the phone can process transactions with PaymentCloud’s virtual terminal. Source: PaymentCloud
  • Compatible business types: PaymentCloud lists homebuilders, software startups, landscaping, insurance agents, dealerships, manufacturing, nonprofits, general contractors, mechanic & auto repair shops, brokerages, law offices, and logistics and freight as supported B2Bs. 
  • Payment services: PaymentCloud supports both card-present and card-not-present payments. It can process credit card and ACH transactions on invoices, recurring billings, and virtual terminals for MOTO payments. 
  • Fee discount types: PaymentCloud offers custom volume-based pricing. Both virtual terminals and payment gateways can process level 2 and 3 data processing. 
  • Security and fraud protection tools: PaymentCloud provides the highest level of payment security for business clients. It offers strong fraud protection tools to minimize chargebacks and full encryption of payment information.
  • Chargeback management: PaymentCloud monitors chargeback claims and allows its users to respond to chargebacks without leaving the platform. 
  • Customizations: PaymentCloud offers excellent customization and seamless integration to business systems. It particularly does well in optimizing payment gateways so that users have all the necessary payment tools, such as level 2 and 3 data processing, to maximize their sales.

Please note: PaymentCloud offers fully custom pricing. The figures below are estimates provided by PaymentCloud and can vary significantly depending on your business profile.

  • Monthly account fee: $10–$45
  • Card-present fee: 2%–$4.3%
  • Card-not-present fee: 2%–$4.3%
  • American Express transactions: $0
  • ACH payments: Not disclosed
  • Virtual terminal fee: $15–$45/month
  • Payment gateway fee: $15/month
  • Volume discount: Volume-based custom pricing
  • Level 2 and 3 interchange optimization fee: Included in custom quote
  • Chargeback fee: $25
  • Application/Setup fee: $0
  • Cancellation fee: Waived early termination fee

Pros & cons of B2B payments

Pros

  • Lower transaction fees
  • Well-documented transactions
  • Often cheaper to process than business-to-consumer (B2C) payments

Cons

  • Typically involves manual processes
  • Security measures cause slow funding
  • High risk of late payments

Businesses that sell to other businesses enjoy higher revenue compared to traditional businesses because transactions often involve discounted rates for high-volume or high-ticket sales. Interest rates on accounts receivable also add to businesses’ income. Volume-based discounts in processing fees are also often given for these transactions. 

That said, the lack of automation in many B2B payment processes results in overall funding delays. B2B companies still rely, in part, on manual processes to manage their accounts receivable, which can cause human errors and delays in collections. Even traditional B2B payment methods, like wire transfers and paper checks, which are still used today, undergo manual security measures that unnecessarily extend the approval wait time.   

What is level 2 and 3 data processing for B2B credit card transactions?

B2B transactions are less frequent than B2C transactions but usually involve large volumes or large-ticket products or services. By this nature, card networks have a separate interchange category for corporate/business/commercial purchase cards, which implements much lower interchange rates. 

However, accepting these card types alone does not automatically qualify a transaction for discounted rates. Card networks expect businesses to meet certain requirements; otherwise, transactions are “downgraded” and charged a higher interchange fee.

This is where level 2 and 3 data processing comes into play. Each data processing level has different requirements. The higher the level, the more requirements there are. However, the higher the level, the lower the processing fees. 

The idea is that as more transaction data is collected, the more secure the payment processing becomes. The act of setting up a process to qualify for these rates is referred to as “interchange optimization.” Businesses should look for B2B payment processors that can automate this task. 

Here’s a quick breakdown of the different processing levels: 

Level 1

Level 2

Level 3

Transaction type

Business-to-consumer

Business-to-business

Business-to-government or business-to-business

Transaction levels

No minimum requirement

  • Visa and Mastercard: 1-6 million transactions
  • American Express: Apply for approval
  • 20,000-1 million in e-commerce transactions

Required data

Basic purchasing information

Level 1 data, plus taxes, orders, and invoice information

Level 2 data, plus products, discounts, and shipping information

Average discount on interchange rates

None

0.45%-0.90%

1%

Card network

All major card brands

Visa, Mastercard, American Express

Visa, Mastercard

Required data for level 2 card processing

  • Merchant name
  • Merchant category code
  • Billing zip code
  • Purchase amount
  • Purchase date
  • Purchase order number
  • Customer code
  • Destination zip
  • Destination address
  • Destination city
  • Destination state
  • Invoice number
  • Merchant tax identification number (TIN)
  • Sales tax amount
  • Sales tax indicator

Required data for level 3 card processing

  • All Level 2 data
  • Commodity code
  • Country code destination
  • Debit/credit indicator
  • Duty and/or import taxes assessed
  • Extended price
  • Freight and/or shipping cost
  • Item ID or SKU
  • Item description
  • Line discount
  • Unit of measure (each)
  • Unit price
  • Unit quantity
  • VAT information/reference number

How to choose the best B2B payment processors

Consider the following criteria when choosing a B2B payment processor:

Determine what payment methods you want to accept 

Choose a provider that can accept B2B payment methods that your business needs — credit cards, ACH payments, and wire transfers; maybe even paper checks. Also, consider payment methods that your company may need in the future. The payment processor should provide you with a custom plan that considers all these factors.

Decide what other tools you need

The best B2B payment processor should provide businesses with the right payment services. This includes virtual terminals, subscription management, and the ability to process cross-border transactions. The most important factor is a payment processor’s ability to automate interchange optimization for level 2 and 3 data processing. Chargeback management and customizable fraud protection are also both crucial B2B payment tools.

Compare pricing 

Because B2Bs regularly deal with large-volume and high-ticket sales, the best payment processor should offer cost-saving features. These include being able to offer interchange plus instead of flat fees to qualify for level 2 and 3 interchange rates, free credit card processing programs, wholesale subscription pricing, and custom plans, so you only pay for features that your business needs.

Make sure your specific industry is supported

The best B2B payment processor should support a variety of business types. This can include nonprofits, wholesalers, professional services, and SaaS platforms. These business models may require a level of expertise to get approved for a merchant account, which a payment processor should be ready to provide.

Finding the best B2B payment processor for you

The cost of accepting payments takes away a huge portion of revenue from any business, especially B2Bs. So, when finding the right payment processor, B2Bs should look for a provider that offers cost-saving and customizable payment processing features that will help maximize your savings.

Helcim is our most recommended B2B payment solution if you need a payment processor that combines the most efficient automation with a range of cost-saving features. Stax is your best choice if you want to efficiently scale a subscription-based B2B business. Stripe and Adyen offer the highest level of customization for businesses that are comfortable with web development. But if you run a business that’s been qualified as mid- or high-risk, choose PaymentCloud.    

Read more: If you need more budget-friendly recommendations, check out our list of the cheapest credit card payment processors.

FAQs

A B2B transaction is a purchase of goods or services between two businesses. The payment from a B2B customer to a B2B seller is called a B2B payment.

The difference between a B2B and B2C transaction is the end customer, which is also the payment source. In a B2B transaction, the end customer is another business. In a B2C transaction, the end customer is an individual consumer. B2B payments also typically go through an internal approval process with the company decision-makers. B2C transactions are fairly instantaneous and happen at a point of sale.

The B2B payment process typically goes through an invoicing stage from the seller, followed by an approval and preparation of payment on the part of the customer, then the sending of payment through a payment processor where the transaction is validated and authorized. Once the payment is received, the seller then reconciles the payment and updates the customer’s records.

The post The B2B Payments Guide: Overview & Solutions appeared first on TechnologyAdvice.

]]>
helcim-svg stax adyen stripe logo output-onlinepngtools helcim-svg helcim fees Fees and savings from level 2 and 3 optimizations will be displayed in your Helcim bill. Source: Helcim stax stax bill Stax Bill allows users to customize invoices, packages, catalogs, pricing plans, and more. Source: Stax adyen ayden saas platform Adyen embedded in SaaS platforms like Recurly can be configured to accept B2B payment services, including MOTO. Source: Recurly stripe logo stripe chargebee SaaS platforms like Chargebee can configure level 2 and 3 data processing with Stripe. Source: Chargebee output-onlinepngtools paymencloud card and bank payments PaymentCloud’s virtual terminal platform accepts both card and bank payments. (Source: PaymentCloud)
What Is Square? POS System Explained https://technologyadvice.com/blog/sales/what-is-square/ Fri, 30 Aug 2024 19:24:03 +0000 https://technologyadvice.com/?p=130090 While Square is best-known for its square-shaped mobile card reader, it offers a full ecosystem of business tools.

The post What Is Square? POS System Explained appeared first on TechnologyAdvice.

]]>
  • Square is a one-stop-shop for affordable POS and payment solutions
  • The Square ecosystem features a comprehensive forever-free plan
  • In addition to being free, Square is one of the easiest POS systems to set up and use
  • For larger businesses, Square offers custom processing fees, tailored POS solutions, and advanced developer integrations

Managing a business requires tools that can automate repetitive tasks like payment processing, inventory tracking, customer relationship management, and tracking sales. And as a company grows, the same business tools should be versatile enough to scale along with increasing demands. Square is one such provider that offers an entire ecosystem of business management software that is affordable and user-friendly for small businesses but can also grow with your business.  

What is Square?

Square iPhone card reader.
Square is a fintech company offering business solutions like payment processing and point of sale. They are best known for their little “square” card reader.

Square is an all-in-one point of sale (POS) solution with a built-in payment processing service, ecommerce platform, marketing tools, and a long list of native business management tools. The software is app-based, so users can start selling by simply creating an account and downloading the free POS software on any mobile device. It offers a unified platform for selling in-person and online.

Many small and new businesses love Square for its feature-rich free plan. However, it also provides custom POS solutions, making it possible to power businesses of any size with Square. To date, the Square POS software has over 10 million downloads on iOS and Android devices and has hundreds of thousands of high ratings from real-life users.

Square’s Products At-a-glance 

Every free Square account comes with: 

  • Standard POS software
  • Payments processing
  • Payment gateway
  • Waived chargeback fees
  • Mobile POS app
  • Basic website builder and online store
  • Online ordering 
  • Basic invoicing
  • Virtual terminal
  • CRM
  • Starter team management plan
  • First magstripe mobile card reader

Additionally, Square offers other products and add-ons like: 

  • Advanced card readers, POS terminals, and registers 
  • SMS and email marketing
  • Customer loyalty programs
  • Customer contract creating and management
  • Employee shift scheduling 
  • Team communication
  • Payroll 
  • Checking and savings accounts 
  • Small business loans 
  • And more 

Square payment processing

Business owner accepting a card payment with Square Terminal.
In addition to its well-known “square” mobile card reader, Square has a suite of other card readers and point of sale systems.

Square is a fintech company whose payment processing services are at the core of its offerings. 

Square Payments operates as a payment facilitator. It enters into agreements with acquiring banks to create a central merchant account. Every business owner that opens a Square account is provided a sub or aggregate merchant account.

 As a payment facilitator, Square assumes the role of holding, receiving, and disbursing funds on your behalf. Square’s merchant account connects it to various payment networks such as the card network and banks for credit and debit card payments, the ACH network for ACH payments. This allows Square to process transactions and transfer funds for its business customers.

With Square, new businesses can avoid the hassle of long and complicated approvals. They can immediately accept different payment methods with competitive terms, zero monthly fees, and no long-term contracts. 

Available payment methods 

Accepted payment methods:

  • Cash, cheque, vouchers, and other tenders
  • Credit & debit card payments (Visa, Mastercard, American Express, Discover)
  • Digital wallets
  • HSA and FSA debit cards
  • ACH
  • Gift cards
  • Buy Now, Pay Later (BNPL) with Afterpay
  • Peer-to-peer payments with CashApp

Supported payment services: 

  • Mobile POS
  • In-store POS
  • Online payment gateway
  • Invoicing
  • Subscription management
  • Virtual terminal
  • CBD program

Payment processing fees

Like most payment facilitators, Square offers flat rate pricing, which may not be the lowest terms but are easiest to manage for small and new businesses. Businesses that process more than $250,000 annually must work with Square to negotiate custom rates, which typically involve volume discounts and likely better pricing models such as interchange plus or subscriptions. 

Below are Square’s standard payment processing fees:

  • Monthly payment processing account fee: $0
  • Cash, cheque, vouchers, and other tenders: $0
  • Credit cards:
    • In-person transaction: 2.6% + 10 cents
    • Online: 2.9% + 30 cents per transaction
    • Keyed-in & card-on-file transactions: 3.5% + 15 cents per transaction
    • Chargeback fee: Waived up to $250/month
  • Invoicing: 3.30% + 15 cents to 3.5% + 10 cents per transaction
  • ACH Payments: 1%, minimum $1
  • Afterpay: 6% + 30 cents per transaction
  • CBD program transactions: From 3.5% + 10 cents per transaction
  • Same-day funding: + 1.5%
  • Volume discounts: With a paid POS plan, or more than $250,000 in annual sales volume and over $15 in average ticket size

All Square payments processing comes with free dispute management, active fraud prevention, end-to-end encrypted payments, live phone support, and PCI compliance.

Hardware 

Square’s software is app-based, however, Square also has a range of proprietary hardware. All of the products are built to function across a range of business types, configurations, and sizes.

It starts with mobile credit card readers, where users get a separate magstripe and contactless device. There is also a versatile iPad stand with a built-in card terminal that can function as a countertop or kiosk. Lastly, Square provides mobile and countertop versions of a stand-alone checkout terminal, complete with a built-in touch screen, customer display, and swipe, chip, and contactless card readers. 

Square magstripe reader.
Square contactless reader.
Square Stand  with 2-in-1 card reader.
Square Terminal stand alone POS with 3-in-1 card reader.
Square Register with 3-in-1 card reader.

Square Magstripe Reader

Square Contactless Reader

Square Stand

Square Terminal

Square Register

Square point-of-sale

Square POS on an iPad and smartphone.
All of Square’s POS systems are available on iPads, Android, iPhone, and Square’s proprietary hardware.

Square offers basic and industry-specific POS software. Every software version comes with inventory, ordering, sales, customer management, and reporting tools. 

The basic free POS software includes the following features:

  • Inventory management
  • Cash, mobile, debit, credit, and gift card payments processing
  • Invoicing
  • Website builder
  • Virtual terminal
  • CRM
  • Offline credit card payment processing
  • Returns and refunds processing
  • Tip management
  • Digital and printed receipts

Industry-specific POS software

For more advanced POS features, Square offers industry-specific POS software for retail, restaurants, and professional services. These alternatives come with their own set of free and paid plans. Unique features in industry-specific POS include advanced inventory management for retailers, seat management and a kitchen display system for restaurant owners, and scheduling for professional service providers. Square also offers discounted transaction rates for those who upgrade to a paid POS plan.   

Additional features and products 

Square offers a full ecosystem of business tools across four main categories: commerce tools like payment processing and point of sale, customer management tools like marketing and CRM, employee management tools like shift scheduling and payroll processing, and banking tools like business checking accounts. 

Here’s a full breakdown: 

Square commerce products 

Square’s basic invoicing functionality is free and offers a range of customization options such as branding, line items, messaging, and more. It can also be customized for recurring billing and post-payment invoicing for businesses that require pre-authorized recurring payments.

Every Square account comes with a free website builder and management platform. Square ensures that designing a website is easy even for first-time users, complete with guides for customizing every section and page. Businesses can choose which products to sell online from the integrated inventory list on Square’s dashboard. Square Payments also comes built-in. All businesses need to do is choose the payment methods they want to make available to online customers.

Read more: Square vs Shopify

For restaurants, Square’s online ordering system starts by providing users with a mobile-friendly Square online store. It also provides QR codes for digital menus and embedded Square checkout links for social media platforms. Square can be integrated with local delivery service providers, customized from the on-demand delivery setting on the Square dashboard.

Businesses can easily create payment links from the Square dashboard. These payment links are used to send buy buttons for payment requests via email, text messages, messaging apps, or embedded checkouts on social media posts. 

Square’s buy buttons can be customized for different events and business types. For example, nonprofits can create a “donate now” button instead, and subscription businesses can customize the button to say “subscribe now” instead. Users can send custom digital receipts after every completed transaction.

Square’s gift cards are available in both physical and digital forms. Like all its other products, creating and launching Square gift cards can be done in minutes. Businesses can sell their gift cards in-store and online, and customers who use them for purchases are seamlessly tracked in the customer directory. 

Customers can easily reload and reuse their gift cards and even receive proceeds from approved refunds. Except for processing fees, there are no other costs associated with digital gift cards. However, physical gift cards will cost at least 50 cents each and discounted rates may be available if ordering over 1,000 units.

Square customer management products

Square offers both email and text marketing features. Users can design and automate one-time and email campaigns, as well as options to save templates for recurring campaigns throughout the year. Text marketing is effective as a stand-alone or a follow-up for email marketing blasts. Like emails, it can be customized with automation and triggered with events such as new customer promotions.

Square Messages allows you to send SMS messages to customers from the Square dashboard. Customer replies will also be visible and managed from the same platform. For professional service businesses, the industry-specific POS can launch an AI-powered online assistant for bookings and reservations.

Square’s loyalty program feature lets businesses create customized loyalty and reward schemes from the Square dashboard. This includes limited-time and recurring promotions, digital loyalty passes that customers can save in their Apple wallet, and customized VIP tiers to encourage engagement. Customers can sign up in person, on the ecommerce website, and on the Square mobile POS app.

Square offers full access to its customer directory at no extra cost. Customer records are integrated with every Square product, especially loyalty and rewards. All profile data can be manipulated to help analyze audience segments, purchasing trends, understand customer behavior, and create timely reports.

Product photos are crucial when selling online, which is why Square now offers a photo studio feature. The Square Photo Studio helps users capture and create professional product images. This app-based tool uses AI to fine-tune lighting, backdrops, framing, and other imaging tools to create eye-catching product photos.

Square Go is Square’s customer-facing marketplace app for professional services that use Square’s Appointment POS software. Customers can download the app for free, search for the nearest service provider, book and manage appointments, create reservations, and communicate with the seller. It also allows customers to leave reviews using the app.

Square Contracts is a free tool for all businesses with a Square account. It can be used to draft service agreements, policies, credit card authorizations, purchase orders, and all types of waivers a business owner may need. The Square Contract is accessible via the Square dashboard and comes with customizable templates that can be modified until the document is signed.

Square staff products

Square Shifts is an app that integrates with the Square POS and merchant account dashboard to handle scheduling, time tracking, and attendance. This product also allows businesses to prepare payroll, manage compensations, and analyze labor costs with timely reports. The basic app is free, but users can get the full version for just $4 per month per team member.

The Square Teams app is a communication platform between the employer and employees. This is where managers can send announcements and share files, staff members can send updates, and everyone can react with emojis within the platform. Users can even send private messages to other team members. The Square Teams app costs $2.50 per month per user with a 30-day free trial.

With Square Payroll, businesses can run payroll in minutes at any given time or set payroll to run automatically every pay period. It pulls information directly from any of Square’s team management tools (Team app, Shifts) for time cards and tips. Square partners with SimplyInsured (for employee medical, dental, and vision insurance) and Guideline (for 401K retirement benefits). Square Payroll is also equipped to easily handle onboarding and tax filing via automation. Businesses can even arrange so employees can instantly get their wages via CashApp.

The Square HR Experts plan is an optional product to help businesses efficiently manage HR functions. It provides built-in resources for HR and compliance, such as an employee handbook builder, pay-as-you-go workers’ compensation insurance, and alerts for changes in employment legislation. This feature offers a variety of HR document templates, such as new-hire forms and performance management check-ins. When in doubt, Square HR Experts also offers a platform to consult certified HR experts for any advice, policy, and documentation questions.

Square banking products

Square Business Checking offers a fast way to set up a business checking account. Unlike traditional banks, Square does not have opening deposits or balance requirements or charge a monthly service or maintenance fee. There are also zero fees for overdrafts and foreign transactions. Most importantly, a Square Checking account gives businesses instant access to funds from sales at no extra cost.

A Square Business Savings account allows companies to automatically set aside a portion of their sales proceeds for different goals. Funds in the savings account can easily be moved to your Square Checking account for free or to a separate bank account linked to Square Savings for a fee. There are no minimum deposit requirements, and funds in Square Savings earn from Square’s 1.75% APY. Square is also a member of FDIC, meaning accounts are insured up to $2.5 million.

The Square Business Credit Card is linked to your Square Business Checking account. This means businesses are provided a credit line and will not have to wait for sales revenue to pay operating expenses. Using the Square Credit Card also comes with incentives such as points that can be applied against credit card processing fees. Application and repayments can be done from the Square dashboard, and there are no annual fees or late payment fees.

Square offers small business loans from $100-$350,000. The application is fast and easy on the Square dashboard and is based on your average card sales for a specific period. There is no interest on repayments as Square only charges a flat fee for the loans. Repayments are automated, and businesses will only have to pay an amount based on what they earned for the day.

Benefits of using Square  

All-in-one business solution

Square offers a complete business ecosystem to support its POS software. A payment processing solution and an ecommerce platform are built into the POS system, while a range of proprietary hardware is available for mobile and brick-and-mortar sales. Square also offers industry-specific software for retailers, restaurants, and professional services.

Native business integration tools such as team management, payroll, and marketing are also available as add-ons. Square also works with a long list of third-party integrations for everything from accounting to delivery apps for users who prefer to keep their current business software tools.  

Feature-rich free plan

One of the reasons why Square is popular among small and new businesses is because it offers a feature-rich free plan. This allows merchants to launch their business with Square with zero upfront cost. 

Easy to use

Square has a reputation for being incredibly easy to use. Real-life first time users can attest that it will only take minutes to sign up for a Square account. And once you get access to a merchant dashboard, users get a guided tour and set up instructions to upload inventory, create payment options, design invoice templates, and even launch a website.

Multichannel and omnichannel sales platform

Square provides its users with multiple sales channels regardless of plan type. The software is ready to conduct sales and accept payments from a mobile device, in storefronts, and online. Each Square account comes with a built-in ecommerce platform that allows users to set up and manage their ecommerce website. Square’s payment gateway service is accessible from the merchant account dashboard, where users can create payment links and QR codes to embed on invoices and social media posts and send them via email and messaging apps to collect payment.

Seamless ecosystem 

All of Square’s business management tools are fully integrated. So, inventory records are always updated in real-time, regardless of whether businesses receive sales online, in-store, or on-the-go. The built-in omnichannel functionality allows users to receive timely low-stock alerts and avoid selling out-of-stock products. It also helps provide a better customer experience by making customer profiles available on every platform.  

Read more: Square reviews

Square competitors and alternatives 

Square’s main competitors and alternatives are PayPal, Stripe, and Helcim. All three of these companies also offer free accounts with different payment processing tools. 

SquarePayPalStripeHelcim
Best forSmall businessSeasonal, occasional sellersOnline salesFast growing businesses & B2Bs
Merchant account typeAggregateAggregateAggregateTraditional/dedicated
Fee structureFlat rateFlat rateFlat rateInterchange plus
Monthly software fee$0-$89 (POS+payments)$0-$30 (virtual terminal)$0-$10 (Custom domain)$0
Chargeback feeWaived up to $250/mo$20$15$15 refundable
Volume discountsSales volume > $250,000/yearUpgrade to Braintree for interchange plus ratesCustom interchange plus rates quote for large-volume salesBuilt-in volume-based discounts
ScalabilityIntegrations, Square large business solutionsPayPal for Enterprise + upgrade to BraintreeCoding-based customizationsDeveloper tools and APIs

Read more: Check out our recommended best alternatives to Square.

PayPal vs Square

PayPal is a pioneer in online payment processing and a trusted brand known for improving online conversion rates. It supports mobile payments via a mobile POS app and proprietary mobile card reader. PayPal offers a wide range of payment solutions and is particularly unique for its proprietary payment methods that make it easy to sell to customers with a personal PayPal account.

Though both PayPal and Square are easy to set up (both are payment facilitators) and essentially mobile-based, PayPal is a better option for occasional sellers because it doesn’t require its users to create a complete POS platform to start selling. And PayPal payment methods can be easily added to any e-commerce website. Square Payments is exclusive to websites created on the Square platform.

Read more: How Square stacks up against Paypal.

SquarePayPal
Best forSmall businessOccasional sellers and ecommerce businesses
Merchant account typeAggregateAggregate
Fee structureFlat rateFlat rate
Monthly software fee$0-$89 (POS+payments)$0-$30 (virtual terminal)
Chargeback feeWaived up to $250/mo$20
Volume discountsSales volume > $250,000/yearUpgrade to Braintree for interchange plus rates
ScalabilityIntegrations, Square large business solutionsPayPal for Enterprise + upgrade to Braintree

Stripe vs Square

Stripe is a popular online payment processor that also serves as a payment facilitator, offering a free merchant account similar to Square. It is a developer-first platform that allows for nearly unlimited customization options via APIs and SDKs. That said, Stripe also offers payment processing services that don’t require coding, such as basic checkout, invoicing, and recurring billing tools. 

Stripe’s clear difference from Square is that it has no native POS software (PayPal has Zettle). It requires custom integration to use the system with a business platform but offers huge customization potential. To put it in perspective, Stripe powers Shopify’s payment processing service, Shopify Payments. Stripe also requires users to design a mobile POS app to work with their credit card readers.

Read more: Our detailed comparison of Square vs Stripe.

SquareStripe
Best forIn-person salesOnline sales
Merchant account typeAggregateAggregate
Fee structureFlat rateFlat rate
Monthly software fee$0-$89 (POS+payments)$0-$10 (Custom domain)
Chargeback feeWaived up to $250/mo$15
Volume discountsSales volume > $250,000/yearCustom interchange plus rates quote for large-volume sales
ScalabilityIntegrations, Square large business solutionsCoding-based customizations

Helcim vs Square

Helcim is a merchant account provider that offers a variety of payment methods and services. Like Square, Helcim also offers free point-of-sale, invoicing, and ecommerce software. Unlike Square, Helcim supports a number of additional cost-saving features, such as built-in volume discounts, free credit card processing, and level 2 and 3 data processing for B2Bs—all automated so savings are always optimized.

Also, unlike Square, Helcim offers a traditional merchant account. So, while it’s less prone to holds or frozen funds, it requires an approval process, for which most small businesses may not be suitable. The fee structure is also set to maximize savings compared to Square’s. 

SquareHelcim
Best forSmall and new businessesFast growing businesses & B2Bs
Merchant account typeAggregateTraditional/dedicated
Fee structureFlat rateInterchange plus
Monthly software fee$0-$89 (POS+payments)$0
Chargeback feeWaived up to $250/mo$15 refundable
Volume discountsSales volume > $250,000/yearBuilt-in volume-based discounts
ScalabilityIntegrations, Square large business solutionsDeveloper tools and APIs

FAQs

The major benefit of using Square is the access to a complete suite of business software solutions to customize and grow a POS system based on your business needs. Square is a one-stop-shop, which makes for an easy set up.

Square works by integrating its core POS software with its in-house payments, ecommerce, and other business management tools. It runs sales and manages inventory across multiple channels from a single POS dashboard and supports real-time inventory and sales information on all of your selling platforms (mobile, in-store, ecommerce, virtual terminal).

Yes. Square provides one of the most feature-rich free plans in the market that includes payment processing, website builder & management, mobile POS app, virtual terminal, and a free magstripe mobile card reader.

Yes, Square is a great POS system that offers the best value-for-money especially for small and new businesses. Square also offers great potential for building a custom POS solution for large businesses.

Yes, you will need to link a business bank account when you sign up for a Square account. Square will send the proceeds of your sales (net of transaction fees) to your business bank account.

Yes, Square is used by many large businesses such as Shake Shack, SoFi Stadium, and Ben & Jerry’s. It utilizes a combination of advanced developer tools and various third-party partnerships to provide tailored solutions.

Square’s POS software is HIPAA compliant. It signs business associate agreements (BAA) with healthcare providers, making handling patient information in the Square POS system legal. Square integrates directly with popular EHRs Remedly and DrChrono, and can process payments using Health Savings Account (HSA) and Flexible Spending Account (FSA) debit cards.

The post What Is Square? POS System Explained appeared first on TechnologyAdvice.

]]>
square card reader Square is a fintech company offering business solutions like payment processing and point of sale. They are best known for their little “square” card reader. square payment processing In addition to its well-known “square” mobile card reader, Square has a suite of other card readers and point of sale systems. square magstripe reader square contacless reader square stand square terminal square register square point of sale All of Square’s POS systems are available on iPads, Android, iPhone, and Square’s proprietary hardware. Square offers a free-to-use invoicing feature for single and recurring payments Square’s invoicing feature is easy to customize and offers automated tools for alerts and follow-ups. (Source: Square) Untitled (34) Square Online comes with a drag-and-drop functionality, making it easy for first-time users to set up their website. (Source: Square) square mobile Square’s mobile-first online menu opens your online ordering website like an app (Source: Square) square crm marketing Square combines email and text marketing with CRM to nurture your customer base (Source: Square) square messages Square Messages help businesses efficiently manage customer communications from a single platform. (Source: Square) square loyalty program Square’s loyalty program tools automatically integrate into the customer directory, tracking purchase history and customer preferences. (Source: Square) square customer directory Square’s customer directory is seamlessly integrated with other Square products such as text and email marketing and loyalty tools. (Source: Square) square photo studio The Square Photo Studio is integrated with the product catalog, so updates are seamless across all sales channels. (Source: Square) square go Square Go lets customers manage their appointments from a mobile app. (Source: Square) square shifts Square Shifts provides automated time cards to show attendance, shift swapping and time-off requests within the app. (Source: Square) square shift swapping management Manage shift swapping and time off requests in the Teams app (Source: Square) square savings Use Square Savings to set aside funds for sales tax and other business goals. (Source: Square) square loan application Loan application and repayment are easy and done from the Square dashboard (Source: Square)
Best Credit Card Payment Apps in 2024 https://technologyadvice.com/blog/sales/best-credit-card-payment-apps/ Wed, 31 Jul 2024 22:47:43 +0000 https://technologyadvice.com/?p=128276 The best credit card payment apps allow you to easily and securely take payments anywhere.

The post Best Credit Card Payment Apps in 2024 appeared first on TechnologyAdvice.

]]>
A credit card processing app is mobile software that provides businesses or individuals with the tools to accept credit card payments on a tablet or smartphone. Credit card payment apps work with a payment processor and are often free to download and use.     

Based on our evaluation, the best credit card payment apps for 2024 are:

  • SwipeSimple: Best overall credit card payment app
  • Stax: Best for large-volume businesses
  • Square: Best for new and small businesses
  • Helcim: Best for growing businesses
  • Shopify: Best for e-commerce
  • Paysley: Best for integrations
  • CDGcommerce: Best for restaurants
  • Stripe: Best for advanced customizations

In evaluating the best credit card payment app, I focused on finding providers with the most flexibility and the right resources to scale with growing and established businesses. I also looked at the cost-effectiveness of payment apps and narrowed down our list to the following:

  • Square
  • Stripe
  • Helcim
  • Clover
  • SumUp
  • Shopify
  • Nomod
  • Stax
  • CDGcommerce
  • Payanywhere
  • Adyen
  • SwipeSimple
  • iProcess
  • Paysley
  • Paysimple

I then hand-picked eight credit card payment apps based on our established criteria:

  • Pricing 20%: The fee structure should allow users to maximize their savings through volume discounts. The card reader should be affordable, and the payment app should be free.
  • Mobile App Features 30%: The credit card payment app should provide the widest range of payment methods and features that expand the user’s ability to process payments, such as inventory and customer relationship management. The app should also have customization tools to scale with growing businesses.
  • Support & Reliability 20%: The app should be reliable and secure, with features to avoid business downtime. It should provide high-level customer support, with live assistance available 24/7. A detailed knowledge base and well-documented developer tools should be accessible. 
  • User Experience 15%: This category takes into account the credit card payment app provider’s overall ease of use and scalability. It also evaluates the user’s application and onboarding experience as well as the flexibility of contract terms.
  • User Scores 15%: This computes the average review scores provided by iOS and Android users.

Best credit card payment apps compared

Our Score (out of 5)

Monthly Account Fee

Card Reader Options

Mobile App Compatibility

Payment Processor

SwipeSimple logo.

SwipeSimple

4.3

Depends on payment processor

SwipeSimple 2-in-1/ 3-in-1 card readers

iOS and Android

CardFlight or integrate with payment processors

Stax logo.

Stax

4.27

$0

SwipeSimple 3-in-1 card reader

iOS and Android

Exclusive to Stax

Square logo.

Square

4.27

$0–$89 (w/POS)

Square magstripe and contactless $0-$59

iOS and Android

Exclusive to Square

Helcim logo.

Helcim

4.23

$0

Helcim 2-in-1 card reader $99

iOS and Android

Exclusive to Helcim

Shopify logo.

Shopify

4.2

$5+

Shopify 2-in1 card reader $49

iOS and Android

Exclusive to Shopify

Paysley logo.

Paysley

4.26

$69+

SwipeSimple 2-in-1/ 3-in-1 card readers

iOS and Android

Integrate with payment processors

CDGcommerce logo.

CDGcommerce

4.18

$0–$199

AnywhereCommerce Walker 3-in-1 $99

iOS and Android

Exclusive to CDGcommerce

Stripe logo.

Stripe

4.17

$0

Stripe Reader M2 3-in-1 $59

iOS and Android

Exclusive in-house or third-party design

Note that some apps on our list work with multiple payment processors, while others only work with their namesake processors. If you’re just starting out, choosing an all-in-one solution is easiest. However, if you already have a merchant account or are having trouble getting approved for one, a payment app that works with multiple processors offers more flexibility.

SwipeSimple logo.

SwipeSimple: Best overall credit card payment app

Overall Score

4.3/5

Pricing

4.75/5

Mobile app features

4.25/5

Support & reliability

4.06/5

User experience

5/5

Average user review scores

4.75/5

Pros

  • Works with popular payment processors
  • Can process offline payments
  • Highly rated payment app

Cons

  • Expensive mobile card readers
  • Limited app branding/customization
  • No fee information for standalone option

Why I chose SwipeSimple

SwipeSimple is our top choice for credit card payment apps. It offers a wide range of in-person payment methods, including QR codes, digital wallets, and tap to pay, to name a few. The app also features invoicing, inventory and customer management, advanced tipping, and a card vault. SwipeSimple received the highest ratings from both iOS and Android users.

SwipeSimple’s best asset is its flexibility. It is used by leading merchant acquirers and payment processors like Global Payments, TSYS, Fiserv, Worldpay, National Processing, Stax, and Payment Depot. Multiple payment processors mean merchants can choose a provider with the best rates. As of September 2023, businesses can use SwipeSimple directly via a CardFlight merchant account. 

SwipeSimple mobile POS app with sample catalog and transaction.
The SwipeSimple mobile app received a rating of 4.8 out of 5 from Apple users and 4.7 out of 5 from Android users. (Source: SwipeSimple)
  • Payment methods: SwipeSimple’s mobile app can be paired with a mobile credit card reader to accept swipe, EMV, and contactless transactions including tap to pay. It can even manage cash payments. SwipeSimple supports hardware-free payments via manual entry, QR code scanning, and mobile wallet transactions. 
  • App compatibility: SwipeSimple partners with merchant acquirers like TSYS, so any payment processor that uses TSYS to provide merchant accounts can use SwipeSimple. It also integrates with a number of payment processors, like Payment Depot and National Processing. 
  • Mobile card readers: SwipeSimple provides two mobile credit card readers. Both are Bluetooth connection-enabled and one supports tap-to-pay and mobile wallet payments. 
  • Scalability: SwipeSimple provides APIs for customizations, including onboarding automation of partner systems. Users can add multiple merchant IDs and user accounts for employees.

Businesses that would like to sign up directly with SwipeSimple will have to contact CardFlight for pricing. If you choose another payment processor that works with SwipeSimple, that payment processing partner dictates the transaction fees, hardware costs, and any software fees.

Stax logo.

Stax: Best for large-volume businesses

Overall Score

4.27/5

Pricing

4.38/5

Mobile app features

4.75/5

Support & reliability

4.69/5

User experience

4.38/5

Average user review scores

2.5/5

Pros

  • Wholesale payment processing rates
  • Wide range of enterprise-level customizations
  • Robust reporting and analytics

Cons

  • Poor mobile app user ratings
  • Limited mobile card reader options
  • Reports of crashes and connectivity problems

Why I chose Stax

Stax is a traditional merchant account that offers wholesale subscription-based pricing ideal for mid-sized and large-volume businesses. It offers a mobile app version of Stax Pay through advanced SwipeSimple customization. Note that while Stax also uses SwipeSimple, I decided to include it separately on our list because of Stax’s versatility and customization capabilities.  

Stax is a standout for the system’s ability to scale its features along with any business. This means it can provide simple payment processing solutions, but as a business grows, users can upgrade to any of Stax’s more advanced products such as high-level subscription management with Stax Bill and white label customizations with Stax Processing. The functionalities within the Stax mobile app will also upgrade along with the business needs.

Stax Pay mobile app with sample transaction records.
The Stax Pay mobile app received a rating of 2.3 out of 5 from Apple users and 2.7 out of 5 from Android users. (Source: Stax)
  • Payment methods: The Stax Pay mobile app can process a complete range of credit card payment methods. This includes hardware-free payments such as manual entry, QR code scanning, digital wallet payments, card scanning, and tap to pay.
  • App compatibility: Stax Pay mobile app is exclusive to Stax merchants. The app can be upgraded to a more customized solution for larger businesses. 
  • Mobile card readers: Stax Pay is used in conjunction with the SwipeSimple B250 mobile card reader, which supports contactless and mobile wallet payments.
  • Scalability: Stax can be customized and upgraded to support a wide range of businesses. For larger businesses, Stax offers more advanced plans that support developer tools, white-label custom branding, and multiple employee profiles.
  • Monthly account fee: $99–$199
  • Mobile app fee: $0
  • Card-present fee: Interchange plus $0.08
  • Card-not-present fee: Interchange plus $0.18
  • American Express transactions: $0
  • Volume discounts: Volume-based subscription plan
  • Chargeback fee: $25
  • Mobile card reader cost: Contact Stax for pricing
  • Application/set-up fee: $0
  • Cancellation fee: $0
Square logo.

Square: Best for new and small businesses

Overall Score

4.27/5

Pricing

3.75/5

Mobile app features

4.25/5

Support & reliability

4.38/5

User experience

4.38/5

Average user review scores

4.75/5

Pros

  • All-in-one POS and payment system
  • Highly rated mobile pos app
  • Waived chargeback fees
  • Large-business solutions

Cons

  • Limited customer support hours
  • Reports of frozen funds
  • Account stability issues

Why I chose Square

Square is an all-in-one POS system with a built-in payment processing service. It also provides a free mobile POS app that’s integrated with Square’s e-commerce and in-store POS platforms. Square does not require merchants to apply for a merchant account. Its pricing structure is ideal for new and small businesses, but it also offers solutions for larger companies.

Square’s standout feature is its feature-rich forever-free plan that includes the mobile POS app. It is designed so that any budget-restrained business can start selling and accepting payments with very little (even zero) upfront cost. Every Square merchant account receives a free magstripe reader, which can be used in conjunction with the mobile app. However, users can also manually process payments without a card reader. 

Square mobile POS app with sample catalog and transaction.
The Square mobile POS app received a rating of 4.8 out of 5 from Apple users and 4.7 out of 5 from Android users. (Source: Square)
  • Payment methods: Square’s mobile POS app provides a complete range of in-person payment processing methods, including hardware-free payments via manual entry, QR code scanning, tap to pay, and mobile wallet transactions.
  • App compatibility: Square’s mobile POS app is exclusive to Square users but has one of the highest user ratings for both iOS and Android users.
  • Mobile card readers: Square offers the first free magstripe card reader for all Square merchants. The Square EMV and contactless card reader allows for dipped and tapped credit card payments. 
  • Scalability: Square offers custom pricing for businesses that process more than $250,000 per year. It also offers customizable and scalable solutions for enterprise-level businesses, including multiple account access and a wide range of business integrations. 
  • Monthly account fee: $0–$89 (including POS software)
  • Mobile app fee: $0
  • Card-present fee: 2.6% + $0.10
  • Card-not-present fee: 3.5% + $0.15
  • American Express transactions: $0
  • Volume discounts: By request for businesses with sales volume greater than $250,000/year
  • Chargeback fee: Waived up to $250 per month
  • Mobile card reader cost: $0–$59
  • Application/set-up fee: $0
  • Cancellation fee: $0
Helcim logo.

Helcim: Best for growing businesses

Overall Score

4.23/5

Pricing

4.69/5

Mobile app features

4.5/5

Support & reliability

3.75/5

User experience

4.38/5

Average user review scores

3.55/5

Pros

  • Automated volume discounts
  • No additional approval for surcharging
  • Interchange-plus rates

Cons

  • Low mobile app rating for Android users
  • Additional cost for Amex transactions
  • Expensive mobile card reader

Why I chose Helcim

Helcim is a traditional merchant account services provider that comes with its own payment software. It uses a volume-based pricing model with no monthly fees and complete access to all of its payment processing features at no extra cost. Helcim also offers free native e-commerce, mobile app, and POS platforms.

Automation is Helcim’s greatest asset. Helcim offers automated volume discounts that eliminate the hassle of applying for better rates for businesses with fast-growing sales. Surcharging is automatically available for Helcim users who also process ACH payments and use Helcim’s smart terminal. Helcim’s mobile POS app is seamlessly integrated with the merchant account’s inventory catalog, CRM, and secure card vault. 

Helcim mobile POS app with sample catalog and transaction.
The Helcim mobile POS app received a rating of 4.2 out of 5 from Apple users and 2.9 out of 5 from Android users. (Source: Helcim)
  • Payment methods: Helcim’s mobile POS app offers tap, chip, and PIN debit in-person credit card payment methods with the help of Helcim’s mobile card reader.  Hardware-free payment options include manual entry, QR code, mobile wallet, and tap to pay.
  • App compatibility: The Helcim mobile POS app is exclusive to Helcim merchants and is available on iOS and Android smart devices. The app is getting better reviews from Apple than Android users. 
  • Mobile card readers: Helcim’s mobile POS app works with the Helcim card reader that collects payments via EMV and contactless, plus a PIN debit option for debit card payments.
  • Scalability: Helcim’s pricing structure provides automated discounts for growing sales. Developer tools are available for custom branding, white-label embedded payment gateway, multi-currency, and multi-user functionalities.  
  • Monthly account fee: $0
  • Mobile app fee: $0
  • Card-present fee: Interchange plus 0.15% + $0.06 to 0.4% + $0.08
  • Card-not-present fee: Interchange plus 0.15% + $0.15 to 0.50% + $0.25
  • American Express transactions: + 0.10% + $0.10
  • Volume discounts: Automated
  • Chargeback fee: $15 refundable
  • Mobile card reader cost: $99
  • Application/set-up fee: $0
  • Cancellation fee: $0
Shopify logo.

Shopify: Best for e-commerce

Overall Score

4.2/5

Pricing

3.13/5

Mobile app features

4.75/5

Support & reliability

4.38/5

User experience

4.69/5

Average user review scores

3.8/5

Pros

  • Full-suite e-commerce solution
  • Omnichannel features
  • Accepts PayPal payments

Cons

  • Requires e-commerce subscription
  • Reports of frozen funds
  • Low app ratings from Android users

Why I chose Shopify

Shopify is the leading e-commerce platform in the industry. It has expanded its features over the years with payment processing and point-of-sale and even built in-house business tools for marketing and fulfillment. Today, Shopify is the standard for e-commerce platforms in multichannel and omnichannel solutions.

Shopify joins our list of best credit card payment apps as the best recommendation for e-commerce businesses expanding into in-person sales. Its POS software is app-based, so it’s compatible with smart devices such as tablets for in-store setup and smartphones for selling on the go. Shopify’s pricing plans are designed to include features for businesses of all sizes.

Shopify mobile POS app with sample transaction and inventory management settings.
The Shopify mobile POS app received a rating of 4.5 out of 5 from Apple users and 3.5 out of 5 from Android users. (Source: Shopify)
  • Payment methods: Shopify’s POS app supports a full suite of in-person payment methods, including hardware-free payments such as QR codes, mobile wallet, and tap to pay.
  • App compatibility: Shopify is an exclusive mobile POS app that’s compatible with both Apple and Android users. However, the iOS app is getting significantly better reviews from real-life users than the Android version.
  • Mobile card readers: Shopify provides an affordable proprietary mobile card reader that can process tap and chip payments as well as mobile wallet transactions. Swipe transactions are possible with the Shopify standalone terminal. 
  • Scalability: Shopify offers an enterprise program that supports high-level customization for B2C, B2B, and large retail businesses. The developer tools can be used to create custom branding, multi-user profiles, and other POS functions that will also be reflected in the mobile app.  

Shopify’s mobile POS Lite is free with any of Shopify’s e-commerce plans. Large businesses can upgrade to the paid POS plan to access advanced features.

  • Monthly account fee: $0–$89 (POS plans) + $25–$399 (ecommerce plans)
  • Mobile app fee: $0
  • Card-present fee: 2.4% + $0.10 to 2.6% + $0.10
  • Card-not-present fee: 2.5% + $0.30 to 2.9% + $0.30
  • American Express transactions: $0
  • Volume discounts: Via paid plans + custom plans for enterprise-level businesses
  • Chargeback fee: $15 refundable
  • Mobile card reader cost: $49
  • Application/set-up fee: $0
  • Cancellation fee: $0
Paysley logo.

Paysley: Best for growing your business with integrations

Overall Score

4.19/5

Pricing

3.54/5

Mobile app features

4.25/5

Support & reliability

4.69/5

User experience

4.38/5

Average user review scores

4.25/5

Pros

  • Compatible with popular payment processors
  • Two-way QuickBooks Online integration
  • Supports surcharging and level 2 and 3 data processing

Cons

  • Limited mobile card reader options
  • Merchant account services not included
  • Limited support hours

Why I chose Paysley

Paysley is a mobile-first payment processing platform that, like SwipeSimple, works with multiple merchant account service providers. It offers feature-based plans to fit small, mid-sized, and large businesses. Paysley’s features are designed primarily for contactless and remote payments, but it does support mobile card readers and payment terminals.

The standout feature of Paysley is its ability to scale with any business via integrations. It supports a two-way connection with QuickBooks Online and a direct integration with Planning Center, one of the most popular CRM software for nonprofits, particularly religious organizations. Paysley is commonly used by mid- to high-risk businesses such as property management companies, education, and consultation services. Leading payment processors like PaymentCloud and National Processing integrate with Paysley to provide mobile payment solutions.

Paysley mobile POS app basic and customized version for payment processors.
The Paysley mobile app has yet to receive reviews from Apple users and 5 out of 5 from Android users. (Source: Paysley)
  • Payment methods: Paysley works with BBPOS mobile credit card readers for swipe, EMV, and contactless payments. Hardware-free payments on Paysley include manual entry, virtual terminal, QR code, tap-to-pay, and mobile wallet payments.
  • App compatibility: Paysley works with most payment processors and merchant account service providers.  
  • Mobile card readers: Paysley can be connected to BBPOS mobile card readers and programmed into standalone card terminals. It also works with Ingenico, DejaVoo, Pax, and IDTech terminals.
  • Scalability: Custom plans are available for businesses that process high-volume transactions. Paysley also provides developer tools for customized payment processing, such as multi-currency payments. Large businesses can have multi-user access and custom analytics on their Paysley mobile app. 

Note that Paysley’s pricing is only for its mobile payment processing platform. Businesses will need to sign up for a separate merchant account services provider that will have its own fees. The alternative is to sign up with a merchant service that already uses Paysley, which may give users better rates. 

  • Monthly account fee: $69/$99/Custom
  • Mobile app fee: $0
  • Credit card transaction fee: Depends on payment processor
  • Platform fees:
    • $0.20 per transaction
    • $0.03 per text (SMS)
    • $0.05 per picture text (MMS)
    • $0.02 per email
  • Volume discounts: Depends on payment processor
  • Chargeback fee: Depends on payment processor
  • Mobile card reader cost: Contact Paysley for pricing
  • Application/set-up fee: $0
  • Cancellation fee: $0
CDGcommerce logo.

CDGcommerce: Best for restaurants

Overall Score

4.18/5

Pricing

4.38/5

Mobile app features

4/5

Support & reliability

4.06/5

User experience

4.38/5

Average user review scores

4.25/5

Pros

  • Flexible volume-based pricing
  • Offline payment processing
  • 24/7 customer support

Cons

  • Add-on fee for Amex transactions
  • Product catalog only by integration
  • Non-refundable chargeback fee

Why I chose CDGcommerce

CDGcommerce is a traditional merchant account services provider that offers credit card payment processing, including mobile payments. Its pricing structure is volume-based and caters to retail, restaurants, B2Bs, and nonprofits of all sizes.

Of all its compatibilities, CDGcommerce is ideal for growing restaurants—from kiosks to concession stands, food trucks, and other food businesses. It supports a range of restaurant POS systems, such as TouchBistro, Lightspeed, and HarborTouch, that can seamlessly integrate with CDGcommerce’s mobile payment app. The flexible pricing plans make it easy for businesses to upgrade their systems without needing to migrate to a different processor.

CDG Pay mobile POS app with sample transaction and settings.
The CDGcommerce mobile payment app received a rating of 5 out of 5 from Apple users but has yet to receive reviews from Android users. (Source: CDGcommerce)
  • Payment methods: CDGcommerce supports a full suite of in-person payment methods, including hardware-free payments such as manual entry, QR code, and mobile wallet transactions.
  • App compatibility: The CDGcommerce mobile payment app is exclusive to CDGcommerce merchants. It received high user ratings from iOS users. 
  • Mobile card readers: Users can swipe, dip, and tap credit cards on an AnywhereCommerce mobile card reader that’s linked to the CDGCommerce mobile payment app.
  • Scalability: CDGcommerce pricing is designed to provide the best transaction rates for businesses of all sizes. Developer tools can customize payment features for nonprofits, B2Bs, manufacturers, and more. 
  • Monthly account fee: $0–$199
  • Mobile app fee: $0
  • Transaction fees:
    • For businesses processing $1,000–$10,000 monthly
      • Card-present fee: 2.75% + $0.30
      • Card-not-present fee: 2.90% + $0.30
      • American Express transactions: +0.25%
    • For businesses processing $10,001–$200,000 monthly
      • Card-present fee: Interchange plus 0.25% + $0.10
      • Card-not-present fee: Interchange plus 0.30% + $0.10
    • For businesses processing $200,000+ monthly
      • Card-present fee: Interchange plus $0.05–$0.10
      • Card-not-present fee: Interchange plus $0.05–$0.10
  • Volume discounts: Volume-based pricing
  • Chargeback fee: $25
  • Mobile card reader cost: $99
  • Application/set-up fee: $0
  • Cancellation fee: $0
Stripe logo.

Stripe: Best for advanced customizations

Overall Score

4.16/5

Pricing

2.5/5

Mobile app features

4.5/5

Support & reliability

4.69/5

User experience

4.69/5

Average user review scores

4.45/5

Pros

  • Integrates with other payment platforms
  • Advanced customization features
  • Custom pricing for large businesses
  • Industry-leading API and developer documentation

Cons

  • Add-on fees for invoicing and recurring billing
  • Limited in-person payments for native mobile app
  • Requires third-party or custom developer for card-reader payments

Why I chose Stripe

Stripe is a payment services platform that also comes with a merchant account. It is developer-friendly payment software known for its advanced customization features. Stripe’s payment processing service also powers Lightspeed, Shopify, WooCommerce, and other popular business tools.  

It wasn’t until recently that Stripe launched its native mobile app, Stripe Dashboard. The app is highly rated by both iOS and Android users, despite its limited in-person payment capabilities. That said, third-party Stripe apps are available to be used in conjunction with Stripe’s mobile card reader. For larger businesses, Stripe offers well-documented APIs and developer tools to create a mobile app customized to their needs.   

Stripe mobile POS app with sample transaction and transaction records.
Stripe’s mobile dashboard app received a rating of 4.7 out of 5 from Apple users and 4.2 out of 5 from Android users. (Source: Stripe)
  • Payment methods: Stripe’s mobile dashboard app can process hardware-free payments such as manual entry, QR code, and tap to pay. Users can also accept swipe, chip, and tap credit cards if they use a third-party or custom-developed mobile payment app.
  • App compatibility: The Stripe mobile app is compatible with iOS and Android devices and is exclusive to Stripe users. 
  • Mobile card readers: Stripe offers a 3-in-1 mobile credit card reader that can process magstripe, EMV, and contactless payments, including mobile wallet transactions.
  • Scalability: Stripe’s well-documented APIs and advanced developer resources power its potential for growing with a business. Businesses can customize their mobile payments app, and Stripe provides a list of developer solutions (e.g., Ciklum and Happy Cog), enterprise POS and PMS integrations (e.g., Microsoft Dynamics and Adobe Commerce), and Stripe Professional Services. 
  • Monthly account fee: $0
  • Mobile app fee: From $0 (for custom-designed apps); third-party mobile payment apps will charge anywhere from 1% to 1.5% per transaction.
  • Card-present: 2.7% + $0.05
  • Keyed-in: 3.4% + $0.30
  • Touchless: 2.9% + $0.30
  • Tap-to-pay on mobile: +$0.10 per authorization
  • Volume discounts: Custom interchange-plus pricing for larger businesses
  • Chargeback fee: $15
  • Mobile card reader cost: $59
  • Application/set-up fee: $0
  • Cancellation fee: $0

What to look for in a credit card payment app

To get the most out of a credit card payment app, businesses need to consider the cost-effectiveness of each option. This helps ensure that users choose a provider that can maximize savings while also providing features they need and with room to grow.

Flexible pricing structure

As businesses grow, the priority in pricing shifts from minimal upfront costs to volume discounts. The ideal credit card payment app should support flexible pricing that will allow businesses to upgrade their services without interrupting business operations. 

Variety of payment methods

The best credit card payment app should provide a full suite of in-person payment methods. This means it should be able to work with a card reader that supports swipe, EMV, and contactless payments. Hardware-free payment methods should also be available for businesses that prefer not to invest in a credit card reader for one reason or another.

Level of customization

Credit card payment apps should be equipped with a variety of customization options. This includes additional payment processing services such as invoicing, payment links, card vault, and surcharging tools. It should also provide customizations that support business growth, such as developer tools to create industry-specific features and various integrations with business systems. 

Security measures

Every payment processing service should be level 1 PCI DSS compliant. Users should also look for available tokenization and encryption tools. Ideally, payment processors should also offer chargeback management and customizable fraud protection features.

App and card reader reliability

It’s important that a credit card payment app and a card reader are reliable. The best option should not disrupt business operations with bugs resulting from app updates or card readers that often get disconnected. It’s also ideal for the app to be able to process credit card payments even without an internet connection. Users should also check real-life user reviews for any complaints about frozen funds or failed transactions.

Find the right credit card payment app

The best credit card payment app will depend on a merchant’s business needs. And because not all businesses are the same, choosing the right payment app differs as sales volume size and industry change.

We recommend:

  • SwipeSimple for businesses that require flexibility and want a reliable brand. It works with popular payment processors and is highly rated by real-life users.
  • Stax is the best option for large-volume businesses. It provides robust payment services with native customization features and developer tools that allow the system to grow along with the business.
  • New businesses will find Square’s credit card payment app the best value for money, especially for those working on a budget. Its forever-free features, which include the mobile POS app, make Square the easiest choice if you are building a business from the ground up.
  • Choose Helcim if you have a fast-growing business. Its automation tools allow users uninterrupted access to payment services as well as fee-saving features such as volume discounts, surcharging, and level 2 and 3 data processing.
  • For ecommerce businesses, Shopify is the best option. Not only is it the leading ecommerce platform in the industry, Shopify also provides a POS solution (including a mobile POS app) and robust omnichannel tools.
  • We also recommend Paysley for businesses that value integrations. Paysley is a popular credit card payment app used by payment processors like PaymentCloud and National Processing.
  • CDGcommerce is the best credit card payment app for restaurants of all sizes. Aside from flexible pricing plans, CDGcommerce integrates with a variety of restaurant POS and works alongside the mobile app ideal for kiosks, concessionaire stands, and sit-down restaurants.
  • Last but not least, Stripe is our choice for businesses that look for highly customized payment solutions. This includes a choice of basic, custom-designed, and third-party Stripe mobile POS app.

Frequently asked questions (FAQs)

Yes, most payment processors provide a free mobile POS or payment app. These payment apps are compatible with tablets and smartphones and can be connected to a mobile credit card reader that can process swipe, chip, and tap payments.

Most credit card payment apps are free to use unless they come from a third-party app developer. The only monthly fees involved are the costs to process transactions.

The best credit card payment app is one that provides payment methods and features that match your business needs. Also, consider your business sales volume and choose a payment processor with a free payment app that can offer you the most savings.

The post Best Credit Card Payment Apps in 2024 appeared first on TechnologyAdvice.

]]>
swipesimple stax square helcim shopify paysley cdgcommerce stripe logo swipesimple swipesimple mobile app stax stax pay mobile app square square mobile pos app helcim helcim mobile pos app shopify shopify mobile pos app paysley paysley mobile app cdgcommerce cdgcommerce mobile payment app stripe logo stripe mobile dashboard app
Ecommerce Payment Processing: The Complete Guide for 2024 https://technologyadvice.com/blog/sales/ecommerce-payment-processing/ Wed, 31 Jul 2024 22:27:37 +0000 https://technologyadvice.com/?p=128321 While complex on the back end, e-commerce payment processing should be convenient and simple for customers in order to maximize conversions.

The post Ecommerce Payment Processing: The Complete Guide for 2024 appeared first on TechnologyAdvice.

]]>
  • Ecommerce payment processing is a seamless integration of payment services within an online seller’s website.
  • Multiple online payment methods are necessary to minimize cart abandonment.
  • Businesses need to identify the right combination of online payment methods in order to maximize their sales.

One key factor of growing business is expanding to multi channel sales. Retailers, restaurant owners, and service professionals that start transacting in-person would eventually want to reach remote customers to build a wider client base. An ecommerce channel allows these businesses to sell online but would not be complete without having the ability to efficiently and securely accept payments. 

What is ecommerce payment processing?

Ecommerce payment processing is the process that allows businesses to accept payments online. It consists of a checkout platform for entering payment details, a payment software that securely sends and receives transaction details between merchants and financial institutions, and the banking service that holds the source of funds for the customer. 

Ecommerce payment processing vs. traditional online payment processing

The difference between ecommerce vs traditional payment processing is the payment gateway.

In traditional online payment processing flows, customers are redirected to another site or subdomain to complete the transaction. This third-party payment gateway website, despite being secure, doesn’t make customers feel secure about their purchase and creates opportunities for cart abandonment. 

In contrast, the ecommerce payment processing flow integrates the payment gateway service within the seller’s website. This means that once customers click the “Checkout” button, the payment form is hosted within the same site, minimizing the risk of cart abandonment and improving the likelihood of completing the purchase.

Ecommerce payment methods

As with in-person transactions, businesses should provide customers with a variety of payment methods to use online. The availability of options increases the business competitiveness and maximizes sales opportunities. Popular online payments include:

  • Credit and debit cards: A line of credit approved by financial institutions and card networks based on an individual or a company’s credit standing. Customers enter their credit card information on an online checkout form. 
  • Digital Wallets: Digital wallets securely store credit/debit card and banking payment information. Sellers can integrate with digital wallet brands as an alternative to integrating with bank or card networks one-by-one. 
  • Buy now, pay later (BNPL): BNPL services allow customers to make online purchases on an installment basis, while the seller still receives the payment upfront. There are many BNPL providers and sellers will need a payment integration to offer this payment option. 
  • Bank transfer: A payment that transfers directly from a customer’s bank to the seller. Online banking can be from an app on a customer’s smartphone or a web-based platform where customers can log in to send payments for an online purchase. The seller’s website will need a payment integration with the customer’s bank.

How does ecommerce payment processing work?

Ecommerce payment processing begins with a combination of key elements. Each one serves a function that contributes to the secure and efficient transmission of transaction and payment information between customer and seller’s financial institutions.

This includes:

Payment gateway

A customer-facing software that provides a platform where customers can enter their payment information. It is connected to the payment processor where the payment sends the data after encryption. 

Payment processor

A payment processor serves as the middleman for the customer and the seller’s financial institutions. It provides the technology to process different payment methods and securely send both transaction payment data in the proper format for authentication, authorization, processing, and settlement of online payments.

Merchant account

A merchant account is where the proceeds of the seller’s sales are deposited after transactions are settled. It’s common for merchant account providers to have payment processors as agents in issuing merchant accounts to businesses.

Financial institutions

These are organizations that provide businesses and customers with instruments to initiate transactions as well as approve or deny payments.

  • Merchant acquirers: Are banks that approve a business for a merchant account. This comes after the bank evaluates the risk of suffering chargebacks and shut down based on the nature of the business.  
  • Card issuer: Are banks that approve a customer for a credit card. This also comes after the bank evaluates the risk of a customer’s inability to pay based on their creditworthiness.
  • Card networks: Are institutions that provide banks with the ability to approve customers with a credit line to make purchases in-person and online. (Visa, MasterCard, American Express, Discover)
  • ACH: An intermediary organization in the US that regulates transactions processed via direct-to-bank deposits such as e checks and ACH debits/credits. Similar financial organizations exist in other countries.

Security and compliance

Ecommerce payment processing adheres to strict standards for handling sensitive payment information. This includes implementing fraud prevention and detection tools, as well as encrypting processed and stored data. The Payment Card Industry Data Security Standard (PCI DSS) for example, is a regulatory body that sets the standards for handling transaction information. 

Step-by-step ecommerce payment process

The ecommerce payment process involves the customer, the seller’s website, the website’s payment gateway, and payment processor.

Ecommerce payment flowchart.

How to choose the best ecommerce payment processor

Not all ecommerce payment processors are built the same so it is up to the business owner to look for a provider that best matches their payment processing needs. That said, there are some common features to look for when choosing an ecommerce payment processor.

PCI compliance

Businesses that accept credit card payment are expected to comply with Payment Card Industry Data Security Standard (PCI DSS). This is particularly important when accepting payments online and storing customer payment data for future use. By default businesses have the responsibility to meet this compliance but the best ecommerce payment processors would offer services that relieves the business owner from many of these tasks such as encryption and secure card vaults.

Chargeback management tools

Remote, including ecommerce, payments are riskier than in-person transactions which is why online transaction rates are more expensive. Some ecommerce businesses even struggle getting approved for a merchant account. To mitigate the risk, choose an ecommerce payment processor that offers native chargeback management features, allowing businesses to monitor and promptly respond to chargeback claims.

Variety of payment methods and services

Every business has different payment method requirements based on its target customers’ preferences. As we have listed above, accepting credit card payments is just one option, and the other alternatives offer a combination of options. Payment services such as invoicing, virtual terminal, and subscriptions should also be taken into consideration. Read more: Our picks for top virtual terminal providers.

Value-for-money

The cost of payment processing can take a huge portion of your revenue, so maximizing the features and services you get from an ecommerce payment processor is an important step. Consider a pricing structure that will provide the most savings based on your processing volume and look out for additional costs involved in using payment services that’s most important to earning your revenue. Last but not the least, consider working with an ecommerce payment processor that already provides an ecommerce platform.  

Read more: Our recommendations for cheapest credit card payment processors

Ability to grow with your business

Scalability should be a key factor when choosing an ecommerce payment processor. Choose a provider that supports a variety of integrations and developer tools. Ecommerce payment processors that offer low rates and a set of payment plans providing access to advanced customization features may be a better choice than free plans with limited upgrade options.

Top ecommerce payment solutions

Based on the above considerations, the following are our top recommended ecommerce payment processing solutions:

Shopify logo.

Shopify Payments is the in-house payment processor for Shopify—a leading ecommerce solutions provider. So for businesses still looking for a versatile ecommerce platform, choosing Shopify and Shopify Payments is one of the easiest ways to set up an online business. Shopify offers excellent payment gateway tools such as Shop Pay (one-click payments), advanced shipping, and omnichannel functions. It also has a fully customizable ecommerce set up option for large businesses.    

  • Monthly fee: $5-$399
  • Online payments fee: 2.9% + 30 cents
  • Keyed-in fee: 2.9% + 30 cents
  • Payment gateway fee: $0
  • Virtual terminal fee: $0
  • Chargeback fee: $15
  • Custom fees: Available for enterprise-level businesses
Stripe logo.

If what you need is a highly customizable ecommerce payment solution, then Stripe should be at the top of your list. Stripe has been serving advanced online payment processing services long before most popular payment processors. This versatility makes it a highly recommendable payment processor for scaling an ecommerce business. Stripe offers a wide range of customizable online payment solutions for everything from simple ecommerce websites, to marketplaces, even Shopify. 

  • Monthly fee: $0
  • Online payments fee: 2.9% + 30 cents
  • Keyed-in fee: 3.4% + 30 cents
  • Payment gateway fee: $0
  • Virtual terminal fee: $0
  • Chargeback fee: $15 
  • Custom fees: Custom interchange plus fees for large-volume businesses
PayPal logo.

PayPal is a pioneer in online payment processing and is widely considered as the most trusted name in the industry. This is primarily for its ease of use and powerful technology that brings users a long list of payment options including invoicing and BNPL methods. With millions of customers having a PayPal account, businesses should seriously consider adding PayPal payment methods into their ecommerce payment platform. Remember to add the PayPal logo on your website landing page as it is known to improve sales conversion rates.  

  • Monthly fee: $0
  • Online payments fee: 2.99%+ 49 cents
  • Keyed-in fee: 3.4% + 9 cents
  • Payment gateway fee: $0
  • Virtual terminal fee: $30/month plus  3.09% + 49 cents 
  • Chargeback fee: $20
  • Custom fees:  Upgrade to Braintree for custom interchange plus pricing 
Square logo.

Small and new businesses looking to add ecommerce to their sales channels can’t go wrong with Square. This provider offers one of the best forever-free POS systems with an all-in-one solution that includes a native website builder and payment processor. Square rivals PayPal in payment methods, offering its own peer-to-peer payment solutions Cash App and Venmo, as well as BNPL via Afterpay. For larger businesses, Square now has a suite of customization options via developer tools and API integrations. 

  • Monthly fee: $0-$89 (including POS software)
  • Online payments fee: 2.9% + 30 cents
  • Keyed-in fee: 3.5% + 15 cents
  • Payment gateway fee: $0
  • Virtual terminal fee: $0
  • Chargeback fee: Waived up to $250/month
  • Custom fees:  For businesses processing more than $250,000 in sales annually, more custom rates and features for enterprise-level businesses 

Read more: Check out our top choices for cloud POS and mobile POS solutions.

FAQs

Payment processing for ecommerce involves the transmission of transaction and payment information through an online payment gateway. This platform is connected to a payment processor that facilitates the validation, authorization, approval, and settlement of ecommerce transactions.

Any purchase and payment of goods or services from an online platform such as a website is an ecommerce transaction. Examples of these are customers buying clothes from GAP’s online store and ordering food delivery from McDonald’s website.

Credit cards, digital wallets, and BNPL are the most popular online payment method for individual customers. ACH bank-to-bank transfers and digital checks are commonly used in B2B transactions on top of credit cards.

The post Ecommerce Payment Processing: The Complete Guide for 2024 appeared first on TechnologyAdvice.

]]>
ecommerce payment process shopify stripe Image: Stripe paypal square
5 Best High-Risk Merchant Account Providers in 2024 https://technologyadvice.com/blog/sales/best-high-risk-merchant-account-provider/ Fri, 26 Jul 2024 15:18:27 +0000 https://technologyadvice.com/?p=127833 Rejected for a merchant account? Your business may be classified as high-risk, meaning you’ll need a specialized merchant account. See the best options below.

The post 5 Best High-Risk Merchant Account Providers in 2024 appeared first on TechnologyAdvice.

]]>

When evaluating the best high-risk merchant account providers, I focused on finding those that offer a wide range of payment methods and payment processing tools. I looked into each provider’s cost-effectiveness and ability to scale with fast-growing businesses and narrowed down our list to the following: 

  • PaymentCloud
  • First Card Payments
  • Payline Data
  • Durango Merchant Services
  • Bankful
  • Host Merchant Services
  • PayKings
  • Flowhub Pay
  • National Processing
  • High Risk Pay   
  • Shift4
  • Easy Pay Direct

I then hand-picked six stand-out systems based on unique features that offer different business types the best value. Specifically, I considered 20 data points across the categories of Pricing, Features, Support and Stability, User Experience, and User Reviews. 

A high-risk merchant account is a service that allows high-risk businesses to process credit card transactions. Businesses are considered “high-risk” if they operate in a highly regulated industry, use a business model that is highly susceptible to chargebacks, or have a poor credit history.

Most high-risk merchant account services charge higher-than-average payment processing fees and have stricter application processes. However, there are providers that offer cost-effective plans and features tailored to each business’s needs.

Based on our evaluation, the best high-risk merchant account providers for 2024 are:

SPONSORED

Software Spotlight: PaymentCloud

Flexible payment processing for any business
  • 98% of applications are approved for a merchant account
  • Wide range of payment options – including no-cost (surcharging)
  • Month-to-month contract
  • No setup, application, or annual fees

Visit PaymentCloud

Best high-merchant account providers compared

Our Rating (Out of 5)

Monthly Account Fee

Works with MATCH List*

High-Risk Account Approval Rate

Approval Processing Time

PaymentCloud logo.

PaymentCloud

4.57

$10–$45

Yes

98%

48 hours

Durango Merchant Services logo.

Durango Merchant Services

4.33

$30

Yes

Not disclosed

4–6 business days

First Card Payments logo.

First Card Payments

4.23

Custom

Yes

Not disclosed

24–48 hours

High Risk Pay logo.

High Risk Pay

4.21

$9.95

Yes

99% (95% for bad credit)

24–48 hours

Flowhub Pay logo.

Flowhub Pay

4.13

$0

No

Not disclosed

1 business day

*The Member Alert to Control High-Risk Merchants (MATCH) list is a register of all merchants that have had their accounts terminated in the past. Previously known as terminated merchant file (TMF) list, these businesses were found to be in violation of their merchant services agreement. Businesses remain on the MATCH list for a period of seven years.

PaymentCloud logo.

PaymentCloud: Best overall high-risk merchant account provider

Overall Score

4.57/5

Pricing

4.38/5

Features

4.75/5

Support & Reliability

4.69/5

User Experience

4.38/5

Average User Review Scores

4.65/5

Pros

  • Customizable fee structure
  • Payment gateway agnostic
  • Free credit card processing
  • Works with MATCH list businesses

Cons

  • Monthly fees
  • Lacks same-day funding option

Why I chose PaymentCloud

PaymentCloud is a high-risk payment processor known for its white-glove account management service. It supports a long list of high-risk industries, offering top-notch application and onboarding assistance to potential clients. PaymentCloud specializes in working with businesses included on the MATCH list. Other payment processors, including Payline Data, partner with PaymentCloud to offer high-risk merchant services. 

I like PaymentCloud’s versatility and overall highly customizable payment processing tools, which allow the provider to tailor services specifically to what a business needs. PaymentCloud can customize its pricing structure according to what clients are used to. It can also integrate with any payment gateway, so companies can continue using their current platform and avoid unnecessary business interruption. 

PaymentCloud is compatible with most popular point-of-sale (POS) systems like Clover and offers a free smart terminal for every merchant account.

  • Payment gateway agnostic: PaymentCloud works with all payment gateways, so businesses can continue using their current platforms and avoid downtime. It also means PaymentCloud can recommend and migrate the business to an alternative software that can provide payment services tailored to their business requirements.
  • Customized fee structure: PaymentCloud offers completely customized pricing for each of its clients. Not only does it provide transaction rates based on business profiles, but PaymentCloud can also adjust to the pricing structure (interchange, subscription-based, flat rate, tiered) that potential clients are most familiar with. 
  • Hands-on onboarding support: PaymentCloud is known for its hands-on approach to client onboarding service. From providing detailed cost analysis to help businesses maximize their savings to customizing high-risk payment services, PaymentCloud’s experts assist their clients every step of the way. 
  • Free credit card processing: PaymentCloud supports online and in-person free credit card processing for high-risk merchants via a process known as credit card surcharging, which essentially passes on the fees to customers. It offers month-to-month contracts, surcharge-compliant card terminals, and 24/7 customer support. 

Read more: Ultimate guide to payment processing

PaymentCloud offers custom pricing based on the client’s business profile. The figures below are average fees provided by a PaymentCloud representative. Contact PaymentCloud for a custom quote.

  • Monthly Fee: $10–$45
  • Mid-risk Transaction Fee: 2.3%–3.4%
  • High-risk Transaction Fee: 2.7%–4.3%
  • Early Termination Fee: Waived
  • Payment Gateway Fee: $15
  • Virtual Terminal Fee: $15–$45
  • Rolling Reserve Requirement*: 0–10%
  • Chargeback Fee: $25
  • Free smart wireless terminal

*A rolling reserve requirement is part of the merchant account agreement where merchants will be required to set aside a portion of their sales for a specific period. This policy is imposed by merchant account service providers as a buffer or safeguard from chargebacks. The rate of rolling reserve depends on the acquiring bank’s assessed risk of a business. While rolling reserves aren’t typical for low-risk merchant accounts, they are a common practice for high-risk merchant accounts. 

Durango Merchant Services logo.

Durango Merchant Services: Best for businesses in hard-to-place industries

Overall Score

4.33/5

Pricing

4.38/5

Features

4.5/5

Support & Reliability

4.38/5

User Experience

4.38/5

Average User Review Scores

4/5

Pros

  • Specializes in hard-to-acquire credit card processing
  • Supports omnichannel payments
  • Local and international banking relationships
  • Dedicated account managers

Cons

  • Lacks same-day funding option
  • Does not work with marijuana-related businesses

Why I chose Durango Merchant Services

With over 25 years in the industry, Durango Merchant Services (DMS) has developed a reputation for successfully providing merchant accounts to hard-to-place businesses such as auction houses, art dealers, adult content services, money remittances, and payday loans. It provides potential clients with dedicated high-risk expert account managers, plus a long list of local and international banking relationships, to increase their chances of getting approved for a merchant account.

Durango Merchant Services has had great success with providing merchant accounts to businesses that have already been declined by other providers. Like PaymentCloud, it works with businesses on the MATCH list and offers customized pricing based on a combination of factors such as risk, credit, and payment collection method. 

  • Recurring billing services: Durango Merchant Services provides recurring billing and subscription management features. It also comes with a customer vault where client payment information is securely stored in a level 1 Payment Card Industry (PCI)-certified data storage facility.
  • Authorize.net emulator: The Authorize.net emulator is an optional integration available for businesses already using this payment gateway and migrating to Durango. With an emulator, your new payment gateway can be configured to handle transaction processing in the Authorize.net format, allowing you to continue using your current shopping carts and other integrations linked to your Authorize.net account. 
  • Fraud protection: Durango Merchant Services provides businesses with fraud protection/fraud management tools that allow the business to set rules based on its acceptable risk level. It also helps users track and manually review every transaction to minimize the risk of chargebacks.
  • Multicurrency support: Durango Merchant Services offers a multicurrency merchant account that allows businesses to accept 26 international currencies from more than 200 countries. Its proprietary payment gateway can be configured to display in 15 different languages based on the customer’s location. Businesses can choose between fixed and variable currency exchange rates from their dashboard settings.

Note that Durango Merchant Services offers custom pricing. The figures below are an average of fees provided by a DMS representative. Contact Durango Merchant Services for a personalized quote.

  • Monthly fee: $30 
  • Ecommerce/MOTO: Interchange plus 0.25%
  • Payment gateway: 10 cents per transaction
  • Authorization fees: 15–25 cents
  • Rolling reserve requirements: 0%–10%
  • Chargeback fee: $25
  • Early termination fee: $0
First Card Payments logo.

First Card Payments: Best for high-risk B2B transactions

Overall Score

4.23/5

Pricing

4.38/5

Features

4.5/5

Support & Reliability

4.38/5

User Experience

4.38/5

Average User Review Scores

3.5/5

Pros

  • Flexible rates
  • Mostly month-to-month contract
  • Works with MATCH list businesses

Cons

  • May not be the best option for new businesses
  • Long-term contract for certain cases
  • Not a lot of information on the website

Why I chose First Card Payments

First Card Payments is a one-stop-shop payment solution for high-risk merchant accounts. With over two decades in the industry, First Card Payments has built relationships with over 30 banks and independent sales organizations (ISOs) to provide in-person and online payment processing services as fast as 24 hours. First Card Payments also claims that it can ensure at least 25% savings on a company’s current fees for 99% of its clients.  

First Card Payments works with businesses on the MATCH list and companies with at least six months of credit card processing history. It specializes in B2Bs, providing tailored payment processing services, competitive pricing, and advanced fraud protection features. There are no application fees, set-up fees, or long-term contracts for 90% of their clients.

  • Customer-centric: First Card Payments offers a customer-centric approach to its merchant account services. Each client is provided with a suite of payment solutions specifically tailored to their business needs. While they generally offer interchange-plus rates, First Card Payments’ pricing structure can also be customized to the client’s preference.  
  • Custom integration with any business software: First Card Payments provides full custom integration with any CRM, accounting, POS, and other business systems. So once a client is approved for a merchant account, First Card Payments can integrate its payment gateway service into the client’s current business software.  
  • Web development services: One of First Card Payments’ unique services is its own web development service through its partnership with Zulushack Digital. With this, high-risk businesses can get a custom website designed to its specific requirements. If you already have a website, First Card Payment can help with any redesign, repairs, plugin installation or updates, migration, site management, and more.    

Please note that like most of the other high-risk merchant providers in our list, First Card Payments offers custom pricing. The figures below are estimates provided by a First Card Payments representative. Contact First Card Payments for a personalized quote. 

  • Monthly Fee: Custom
  • Transaction Fees: Interchange plus 0.25%–2.5% + 10–20 cents
  • Rolling Reserve Requirements: Not specified
  • Chargeback Fee: $15–$35
  • Application and Setup Fee: $0
  • Early Termination Fee: $0
High Risk Pay logo.

High Risk Pay: Best for businesses with poor credit history

Overall Score

4.21/5

Pricing

4.06/5

Features

4/5

Support & Reliability

4.38/5

User Experience

4.69/5

Average User Review Scores

3.9/5

Pros

  • Approvals as fast as 24 hours
  • High approval rate for businesses with bad credit rating
  • Low monthly fee

Cons

  • Not a lot of available information on its payment services
  • Less competitive rates
  • Lacks same-day funding option

Why I chose High Risk Pay

High Risk Pay is a leading provider of merchant accounts for businesses with bad credit ratings. It boasts a 95% approval rate for businesses with bad credit and 99% approval rate for all other high-risk merchant accounts. 

Aside from high approval rates, High Risk Pay is also known for its fast turnaround time for approvals. Businesses can be approved for a merchant account in as fast as 24 hours. High Risk Pay also works with businesses in the adult entertainment, CBD, and travel industries, as well as with startups, e-commerce, and subscription-based businesses that have been declined a low-risk merchant account. 

High Risk Pay offers the same pricing structure to all businesses, which is unique. Most processors offer custom rates for high-risk businesses, depending on each business’ specific risk level. While this offers a lot of transparency, the flat rates offered by High Risk Pay might not be as competitive as what you may find elsewhere.

  • Supports businesses regardless of credit history: Businesses that have been declined a low-risk merchant account due to poor credit scores can get approved to accept credit cards by matching them with one of High Risk Pay’s banking relationships. High Risk Pay will assist in collecting information that can help increase a business’s chances of getting approved for a merchant account.
  • Works with most payment processors and technology: High Risk Pay partners with most payment processors and can provide businesses with the ability to accept credit card payments in-person, online, from overseas, and through subscriptions. Once approved, High Risk Pay can set your business up with ready integrations so you can start accepting payments in as fast as 48 hours.
  • High-risk payment gateway: Compared to other providers on our list, High Risk Pay does not offer much customization. However, it does provide a payment gateway designed specifically for high-risk businesses. In addition to the standard payment links, shopping carts, and invoicing tools, this payment gateway is equipped with load balancing features, multi-currency, subscription management, and built-in fraud management services. 
  • Monthly Fee: $9.95
  • Transaction Fee: From 1.79% + 25 cents to 2.95% + 50 cents
  • Early Termination Fee: $0
  • Rolling Reserve Requirement: Not specified
Flowhub Pay logo.

Flowhub Pay: Best for cannabis payment processing

Overall Score

4.13/5

Pricing

3.75/5

Features

3/5

Support & Reliability

5/5

User Experience

5/5

Average User Review Scores

3.9/5

Pros

  • Fully compliant payment processing service
  • One-day set-up
  • No monthly or processing fees
  • Works with cannabis POS systems

Cons

  • Does not accept credit card payments
  • Convenience fee on customers per transaction
  • Requires a one-time hardware and setup fee

Why I chose Flowhub Pay

Selling and distributing cannabis products is a highly regulated activity that classifies any business involved in this trade as high risk. While most of the providers on our list also support cannabis businesses, we wanted to include an option that is already fully compliant and comes with industry-specific features. Flowhub Pay is a payment processing service specifically for cannabis businesses. 

In compliance with regulations around cannabis sales, Flowhub Pay provides you with a merchant account for ACH and debit card payments instead of credit cards. This payment processor is integrated with Flowhub POS but can also work as a standalone terminal and alongside other cannabis POS software. If you are having difficulty securing a business bank account (a problem often faced by cannabis businesses), Flowhub can recommend you to their network of reputable banking services.  

  • Convenience fees: Flowhub Pay comes with a built-in convenience fee setting that allows businesses to pass on the cost of accepting ACH and debit card payments. However, please note that some states, such as Connecticut, Maine, and Massachusetts, may have regulations regarding imposing convenience fees, so we highly recommend that you check with your local government to ensure compliance.  
  • Dedicated cannabis POS system: Flowhub Pay is built into the Flowhub POS system. However, Flowhub Pay can also work as a standalone payment system or alongside other cannabis POS software, making it a flexible but easy-to-use alternative to other high-risk merchant account service providers that support cannabis businesses. 
  • Industry-specific software and add-ons: Flowhub Pay is built around the Flowhub ecosystem, which offers optional add-on tools for ensuring compliance. One example is its ID verification app, which can scan, validate, and monitor the validity of medical and other ID cards. While most high-risk merchant account service providers on our list are highly customizable, Flowhub Pay stands out as a much easier-to-use platform for cannabis businesses. 
  • Partnership with cannabis-friendly banks: Because of the industry’s highly regulated nature, cannabis merchants do not have an easy time finding banks willing to provide them with a business bank account. Flowhub’s established name in the industry solves this problem by assisting potential clients in opening business bank accounts with their partner banking services that support cannabis businesses. 

Cannabis businesses are not eligible to accept credit card payments, so Flowhub Pay does not collect credit card transaction fees. Instead, it charges a one-time setup and hardware fee per terminal and the business charges its customers a convenience fee on every transaction to cover the cost of processing ACH and debit card payments.

  • Monthly Fee: $0
  • Transaction Fee: $0 
  • One-time Hardware Fee: Not specified
  • Setup Fee: Not specified
  • Early Termination Fee: $0

What is a high-risk merchant?

A high-risk merchant is a business that banks and other financial institutions consider “high-risk.” This can be due to any number of factors, including the industry the business operates in, the rates of chargebacks it receives, credit score, and more. Ultimately, businesses deemed high-risk are seen as risky or bad investments for banks. This is why it is harder to get approved for a merchant account, and those merchant accounts often have higher fees than low-risk businesses. 

What makes a business high-risk?

A business will be considered high risk if it falls into any one of the following: 

Included on the MATCH list

Businesses included in the MATCH list are there because they violated the terms of their merchant account agreement, which resulted in the termination of their merchant account. Making sure that a business is not on the MATCH list is a standard step when approving a merchant account.   

High chargeback rates

Some industries are more prone to chargeback claims than others. When businesses fail to manage chargeback claims or have a business practice that results in an abnormally high amount of chargebacks, their chargeback rate increases. This can be due to a lack of fraud prevention tools or weak payment processing policies. Businesses with a high chargeback rate (typically > 1%), are classified by banks as high-risk. 

Examples of businesses susceptible to high chargeback rates include:

  • Businesses with a high volume of card-not-present transactions (including multicurrency)
  • Businesses offering subscription services, particularly those on auto-renew
  • Businesses that require product shipping

Unpredictable sales

Banks avoid any financial uncertainty, especially when it can lead to a loss on an investment. This includes providing a business with the ability to accept credit card payments. As a result, most banks tend to be wary of businesses that rely on inconsistent revenues such as multi-level marketing, software, and ticket sales. 

Trading highly regulated products or services

Banks are inclined to reject businesses that trade highly regulated products and services. Banks are sensitive to the consequences of reputational risk that comes from supporting businesses in highly regulated industries. The increased risk of being shut down is also a major red flag for acquiring banks. 

Large-ticket sales

Most banks consider businesses that sell high-value items such as jewelry, automobiles, and real estate high-risk. Banks also deem certain large businesses with high-volume sales risky, particularly B2Bs that combine factors such as shipping, card-not-present payments, and mail-order/telephone order (MOTO) transactions.   

Poor or non-existent credit score

Credit scores are a major consideration for banks. Some banks even require a minimum number of months/years of credit card processing for businesses to qualify for a merchant account. Even then, poor business or personal credit scores will classify you/your business as high-risk and will result in a rejection of your low-risk merchant account application.

What to look for in a high-risk merchant account

Consider the following criteria when choosing a high-risk merchant account:

Industry expertise

You need a merchant account service provider with an extensive background in high-risk verticals. You should be represented by account managers with expertise in different industries. Their website should tell you how much they are familiar with the industry you belong to, enumerating their solutions to challenges specific to high-risk businesses similar to your own. The right provider will give you the best chance of being approved for a merchant account. 

Client support

Unlike standard or low-risk merchant accounts, high-risk businesses will need all the help they can get to ensure account approval. This is why it’s important to choose a merchant account service provider that offers extensive client support from the moment you start your application and gather supporting documents until you finish the onboarding process. The best ones will assign you a dedicated account manager throughout your contract. 

Secure payment processing services

Businesses have varying payment processing needs, especially high-risk types. Some may need the ability to accept multi-currency payments, while others will look for alternative payment methods such as ACH and the ability to add convenience fees. It is important to look for a merchant account services provider that can meet your requirements while also providing the highest security to minimize fraud and chargebacks. 

Scalability

Being classified as a high-risk business should not limit your capacity for growth. The best high-risk merchant account service providers can offer a wide range of customizations that can scale along with the business. It should support integrations with reputable business systems and assist in upgrading the client’s payment processing tools as its needs change over time.  

Flexible pricing and contract terms

Most high-risk merchant account providers do not disclose their pricing because of the unique requirements of high-risk businesses. That said, the advantage of custom pricing is that you only pay for services that your business really needs. 

Choose a provider that can adapt your preferred pricing structure while also providing you with alternatives. Look into the contract terms, as most high-risk merchant accounts can qualify for short-term contracts nowadays. Finally, weigh the benefits of working with a familiar pricing structure vs. potentially higher savings.     

Finding the right high-risk merchant account for you 

When choosing a high-risk merchant account service provider, risk management should be as important as maximizing your savings. So, while budget and revenue are priorities, your decision should also factor in the company’s ability to support your unique requirements with industry expertise, the highest security measures, and flexible payment services.      

We highly recommend PaymentCloud if you need a high-risk merchant account that can provide you with top-notch client support and payment services customized to your needs, from pricing to hardware. 

We believe that Durango Merchant Services (DMS) is the best option for hard-to-place businesses. DMS can provide account managers with decades of experience in high-risk industries to give you the best chances of approval. 

First Card Payments’ specialization is B2B businesses. Inquire about how they can provide you with a fully customized payment gateway and seamless integration with your current business system.

For poor or bad credit history, consider High Risk Pay, which offers the fastest approval and high approval rates for a long list of high-risk businesses regardless of credit score. 

Lastly, Flowhub Pay should be top of mind if you are launching a cannabis business. Its solid expertise in the industry is supported by industry-specific software, hardware, and relationships with banking services to help you get started.   

Read more: Best credit card processing companies

FAQs

Any business that wants to accept credit card payments will need a merchant account. By default, businesses that operate in high-risk industries and those listed in the MATCH file will automatically require a high-risk merchant account. Additionally, businesses that applied for a low-risk merchant account and have been declined will need a high-risk one to accept credit card payments.

High-risk merchant accounts work the same as low-risk ones. Both require a merchant service and payment processor to securely send and receive transaction data for approval and funding from financial institutions. The only difference is that merchants considered high-risk undergo a stricter underwriting and approval process before they can accept credit card payments.

A low-risk merchant account is typically easier to apply for because it requires less documentation than a high-risk merchant account. Low-risk merchant accounts are also less expensive, with options for zero monthly account fees and low interchange rates. Rolling reserves are also not always required for low-risk merchant accounts. High-risk merchant accounts are generally charged higher interest rates and monthly fees, while rolling reserves are required to help mitigate the bank’s risk.

The post 5 Best High-Risk Merchant Account Providers in 2024 appeared first on TechnologyAdvice.

]]>
paymentcloud durango first card payments idLWqzTZZh flowhub pay paymentcloud paymentcloud industry support PaymentCloud supports a wide range of high-risk industries (Source: PaymentCloud) paymentcloud compatibility PaymentCloud is compatible with all payment gateway platforms. (Source: PaymentCloud) paymentcloud application form Start your high-risk merchant application with PaymentCloud’s quick online application form. (Source: PaymentCloud) durango durango business list Partial list of high-risk businesses supported by Durango Merchant Services (Source: Durango Merchant Services) durango payment gateway Durango’s payment gateway includes recurring billing and virtual terminal tools (Source: Durango Merchant Services) durango application form Call or fill out the online form to start your merchant account application with Durango Merchant Services (Source: Durango Merchant Services) first card payments first card payments industry list First Card Payments Supports a wide list of high-risk industries (Source: First Card Payments) first card payments application form Start your merchant application with First Card Payments by filling out the online form (Source: First Card Payments) idLWqzTZZh high risk pay approval High Risk Pay provides fast approvals for businesses classified as high-risk. (Source: HighRiskPay) high risk pay support High Risk Pay supports even some businesses in high-risk industries that are typically not served by payment processors (Source: HighRiskPay) high risk pay online form High Risk Pay website includes a simple online sign-up form. (Source: HighRiskPay) flowhub pay flowhub pos Flowhub Pay is built into a standalone terminal and can be used with Flowhub POS or other cannabis POS systems (Source: Flowhub) flowhub consultation Flowhub’s online consultation form will connect you with a Flowhub representative who will assist you in setting up a cannabis merchant account (Source: Flowhub)
Best Mobile Credit Card Processing Solutions of 2024 https://technologyadvice.com/blog/sales/mobile-credit-card-processing/ Fri, 26 Jul 2024 15:13:13 +0000 https://technologyadvice.com/?p=127908 Mobile credit card processing can help your business operate more effectively. Learn about on-the-go payment solutions using our guide.

The post Best Mobile Credit Card Processing Solutions of 2024 appeared first on TechnologyAdvice.

]]>

In evaluating the best mobile credit card processors, we focused on finding the most versatile providers that offer a range of mobile payment processing options. We also looked for payment processing tools that have the ability to scale to fit new, mid-market, and enterprise-level businesses.

After careful consideration, we narrowed down our list to the following: 

  • Square
  • Stripe
  • PayPal
  • Helcim
  • Shopify
  • Clover
  • Toast
  • Stax
  • Chase Payments Solutions
  • SpotOn
  • CardX
  • National Processing
  • Payanywhere

I then hand-picked six mobile credit card processors based on the following criteria:

  • Pricing 20%: I considered both software and hardware costs. I gave premium scores to providers that offer volume discounts and flexible fee structures.
  • Mobile Software 30%: The best mobile credit card processors should provide versatile mobile software with a variety of payment features, including a virtual terminal integration. It should also provide a seamless checkout flow, multi-user logins, and a built-in CRM feature.  
  • Mobile Hardware 30%: The mobile hardware should support all types of credit card payment methods, with extra points for ones that can provide receipt options. It should also be durable and reliable, minimize failed transactions, and come with a reasonable warranty.
  • User Experience 20%: Takes into account the payment processor’s application, onboarding, ease of use, and customer support. Premium points are awarded for business-friendly contract terms and features that offer scalability.
  • User Scores 10%: This computes the average review scores provided by real-life users on popular third-party review sites.

Mobile credit card processing allows businesses to accept in-person payments away from a countertop checkout terminal. Mobile payments help manage long queues, keep your operations efficient, and offer customers convenient ways to pay — all without sacrificing data security or system stability. 

Based on our evaluation, the best mobile credit card processing solutions for 2024 are:

  • Helcim: Best overall mobile credit card processor
  • Square: Best for retailers, wholesalers, and restaurants 
  • PayPal Zettle: Best for global and peer-to-peer payments 
  • Clover: Best for payment processing flexibility
  • Stax: Best for large-volume sales and scalability
  • CardX: Best for surcharging

Company

Our Score (out of 5)

Monthly Account Fee

Fee Structure

Mobile Processing Options

Helcim logo.

Helcim

4.53

$0

Interchange plus rates


Mobile Card Reader + App Smart Terminal

Square logo.

Square

4.44

$0–$89 (w/ POS)

Flat rate w/ option for custom pricing


Mobile Card Reader + App Smart Terminal

PayPal Zettle logo.

PayPal Zettle

4.36

$0–$30

Flat rate w/ option for custom pricing


Mobile Card Reader + App Smart Terminal

Clover logo.

Clover

4.35

$0–$49.95 (w/ POS in paid plan)

Depends on processor


Mobile Card Reader + App Smart Terminal

Stax logo.

Stax

4.33

$99–$199

Wholesale interchange rate


Mobile Card Reader + App Smart Terminal

CardX logo.

CardX

4.30

$29–$199

Flat rate for debit card payments


Web-based platform Smart Terminal

Helcim logo.

Helcim: Best overall mobile credit card processing solution

Overall Score

4.53/5

Pricing

5/5

Mobile app features

5/5

Support & Reliability

4.38/5

User Experience

4/5

Average User Review Scores

4.13/5

Pros

  • Mobile-optimized payment and POS software
  • Automated volume discounts
  • Free credit card processing program
  • HIPAA-compliant for healthcare services

Cons

  • Add-on fees for Amex transactions
  • Third-party POS integration requires custom APIs
  • Does not support tap-to-pay on iPhones

Why I chose Helcim

Helcim is a traditional merchant services provider that also offers simple POS software. It provides an app-based mobile payment platform, as well as a mobile payment terminal with a built-in POS. The smart terminal also has a built-in free credit card processing program (via surcharging) for in-person transactions. While the terminal is on the expensive side, Helcim does offer installment payment plans. 

Helcim has several great features for growing businesses. For one, it offers an interchange plus fee structure with built-in volume discounts, so there is no need to apply for better rates at every milestone. The system is also HIPAA-compliant, so it can securely process healthcare service transactions. Helcim’s simple upgrades for its POS are limited, but custom APIs allow companies to integrate Helcim with other business software.

Helcim’s mobile credit card processing features are ideal for growing businesses. Its automated functionalities help maximize savings while providing scalability via developer-based customization.

  • Mobile card reader and app: The Helcim mobile credit card reader pairs with a mobile POS app that’s compatible with both iOS and Android. The card reader comes with a PIN Pad for added security when processing card transactions. 
  • Smart terminal: Helcim’s standalone smart terminal can process swiped, dipped, and tapped credit card payments. It has built-in POS software, a thermal receipt printer, and a surcharging option that’s easy to toggle on and off for each transaction.  
  • Payment services: Helcim’s POS and payment software are HIPAA-compliant. The smart terminal supports invoicing and manual entry payments, while the mobile POS app can set up recurring billing and accept payments via a built-in virtual terminal. 
  • Fee-saving options: Helcim provides automated volume discounts based on 3-month rolling sales. The payment software also supports level 2 and 3 data processing with an interchange optimization feature. The smart terminal also has built-in free credit card processing functionality via surcharging, which passes the processing fees onto customers.  
  • Customizations: Helcim’s POS offers limited pre-built integrations, but its payment processing software can be integrated into a business’ custom software via developer tools and APIs.
  • Monthly account fee: $0
  • Card-present fee: Interchange plus 0.15% + $0.06 to 0.4% + $0.08
  • Card-not-present fee: Interchange plus 0.15% + $0.15 to 0.50% + $0.25
  • American Express transactions: Additional 0.10% + $0.10
  • Virtual terminal fee: $0
  • Chargeback fee: $15 (refundable)
  • Hardware cost: $99–$329 or $29 for 12 months
  • Application/set up fee: $0
  • Cancellation fee: $0
Square logo.

Square: Best for retail, wholesale, and restaurants

Overall Score

4.44/5

Pricing

3.44/5

Mobile app features

4.75/5

Support & Reliability

4.69/5

User Experience

4/5

Average User Review Scores

4.67/5

Pros

  • Built-in industry-specific POS solution
  • HIPAA-compliant software
  • CBD program for cannabis sellers
  • Available customizations for enterprise-level businesses

Cons

  • Not compatible with other software
  • Primarily flat rate fees, custom rates by request
  • Limited customer support hours

Why I chose Square

Square is a popular all-in-one POS system with a built-in payment processing feature. New and small businesses love Square because it allows them to set up and start selling with little to no upfront cost. Square offers a mobile credit card processing solution with a free mobile POS app, mobile credit card reader, and stand-alone POS terminal. It even waives up to $250 worth of chargeback fees every month. 

That said, Square has also grown into efficient business software for large retailers. It offers custom rates for businesses with sales of more than $250,000 a year and uses developer APIs to connect with existing software. The Square Terminal with the built-in POS offers mobility and is perfect for large-volume sales in warehouses. Square is even HIPAA compliant (like Helcim) and can process payments for CBD businesses.

In addition to dedicated retail services, Square also offers solutions tailored to the restaurant industry. Its mobile card readers and terminals can support food trucks, cafes, and restaurants of all sizes.

Square’s mobile credit card processing features consist of app-based mobile software and a POS terminal with built-in payment tools. Custom integrations are available for growing businesses.  

  • Mobile credit card reader and app: Square’s mobile credit card readers connect with the free Square mobile POS app. The magstripe reader (first is free) is separate from the contactless and accepts all types of in-person payment methods, including tap-to-pay on iPhone.
  • Smart terminal: The Square Terminal comes with built-in POS software and a thermal printer. It also includes a customer display that allows for custom tipping, customer feedback, and email signup for digital receipts and loyalty program enrollment. 
  • Payment services: In addition to point-of-sale transactions, Square’s software is equipped with invoicing, recurring billing, ecommerce, and virtual terminal tools. It can process EBT/Snap payments as well as healthcare transactions with its HIPAA compliance.
  • Fee-saving options: Square offers volume discounts for businesses that process more than $250,000 in annual sales. Enterprise-level businesses can negotiate for custom rates and payment services.
  • Customizations: Square offers a complete ecosystem of additional business tools and third-party integrations for small businesses. For larger companies, Square provides custom integrations via developer APIs to connect with their current business systems.

Read more: Different Types of POS Systems

  • Monthly account fee: $0–$89 (includes POS software)
  • In-person fee: 2.6% + $0.10
  • Online fee: 2.9% + $0.30
  • Keyed-in fee: 3.5% + $0.15
  • Custom pricing: Sales volume greater than $250,000 annually
  • Virtual terminal fee: $0
  • Chargeback fee: Waived up to $250/month
  • Hardware cost: $0–$299
  • Application/set up fee: $0
  • Cancellation fee: $0
PayPal Zettle logo.

PayPal Zettle: Best for global and peer-to-peer payments

Overall Score

4.36/5

Pricing

3.13/5

Mobile app features

4.75/5

Support & Reliability

4.38/5

User Experience

4.25/5

Average User Review Scores

4.57/5

Pros

  • Known and trusted brand
  • Global payment methods
  • Instant deposits to your PayPal account
  • Mobile credit card terminal for custom business software

Cons

  • Lacks offline payment processing
  • Dispute management feature is an add-on
  • Reputation for poor customer support

Why I chose PayPal

PayPal is a well-known and trusted mobile-first payment processing platform for individuals and small businesses. Its peer-to-peer payment capabilities and instant access to funds via its digital wallet make PayPal one of the easiest to use, particularly for occasional sellers. In recent years, PayPal has made great strides in expanding its payment services to provide features for growing and large businesses.  

PayPal Zettle replaced PayPal Here, PayPal’s former point-of-sale app, to provide improved in-person payment processing tools such as a stand-alone POS terminal equipped with a barcode scanner. With PayPal’s global payment methods, this particular mobile hardware will work great for selling at large trade shows and exhibits. For large businesses, PayPal also adds a modern mobile card reader that can easily be integrated with advanced customization tools designed to create a flexible payment ecosystem. 

PayPal’s mobile credit card processing features consist of two mobile credit card readers with a built-in PIN pad, one that works with a mobile POS app and the other with custom software for larger businesses. There is also a smart POS terminal with optional accessories for scalability. 

  • Mobile credit card reader and app: PayPal Zettle provides a simple mobile credit card reader that connects to a mobile POS app. A modern mobile card terminal is also available for large businesses.
  • Smart terminal: PayPal Zettle’s smart terminal comes with the PayPal POS software. Optional upgrades available for a barcode scanner, thermal printer, and countertop dock.
  • Payment services: In addition to the standard swipe, chip, and contactless payments, PayPal Zettle can accept Tap to Pay, PayPal, Venmo, Apple Pay, Google Pay, and Samsung Pay. The mobile POS software is also equipped with invoicing, recurring billing, and virtual terminal tools.
  • Fee-saving options: Volume discounts with interchange plus pricing are available for larger businesses using custom payment features via Braintree.
  • Customizations: Large businesses can also use PayPal’s Braintree customization tools to create a flexible payment ecosystem via unified payment solutions, payment optimization, and payment orchestration.

Read more: Learn how PayPal stacks up against Square.

  • Monthly account fee: $0
  • In-person: 2.29% + $0.09
  • Online fee: 2.59% + $0.49
  • Keyed-in fee: 3.49% + $0.09
  • Custom rates: Volume-based custom flat rate and interchange plus pricing
  • Virtual terminal fee: $30 per month
  • Chargeback fee: $15–$20
  • Mobile hardware cost: $29–$299
  • Application/set up fee: $0
  • Cancellation fee: $0
Clover logo.

Clover: Best for payment processor flexibility

Overall Score

4.35/5

Pricing

4.38/5

Mobile app features

4.25/5

Support & Reliability

4.69/5

User Experience

4.25/5

Average User Review Scores

3.8/5

Pros

  • POS software with built-in payment features
  • Compatible with multiple payment processors
  • Customizable checkout flow
  • Can process payments offline

Cons

  • Contract terms vary
  • Hardware cannot be reprogrammed
  • Scalability depends on the processor

Why I chose Clover

Clover is a POS software provider that also offers proprietary hardware with built-in payment processing tools. The system is owned by Fiserv (formerly First Data) and, by default, applies Fiserv rates when purchased directly through Clover. That said, Clover’s unique value proposition is that the software and hardware are resold through ISOs and resellers on the Fiserv network, including popular processors such as Stax, PaymentCloud, and Dharma Merchant Services. 

This means that businesses can choose from a number of payment processors to use Clover, each offering different contract terms, risk tolerances, additional services, and fee structures. Clover is also equipped with developer-based and API customization tools, plus a list of third-party custom integration services to scale the system and meet large business needs. However, it is important to note that once purchased and programmed, Clover hardware cannot be reprogrammed to work with a different processor, so choose wisely. 

Clover offers proprietary hardware that includes a mobile credit card reader and a smart POS terminal. The system can even process payments without an internet connection. Both the mobile POS app and the built-in POS can be customized to upgrade their features for large businesses.

  • Mobile credit card reader and app: Clover’s mobile credit card reader can process chip and contactless payments. It works with a mobile POS app that supports tipping, full or partial refunds, returns, and exchanges.
  • Smart terminal: Clover Flex comes with built-in POS software and can process swipe, chip, and contactless transactions. The hardware can be programmed with, or pre-built if purchased from, your preferred payment processor.  
  • Payment services: Clover’s mobile terminal is equipped with invoicing and virtual terminal features. It can also be integrated to accept online orders and process online sales.
  • Fee-saving options: Transaction fees will depend on the business’ preferred payment processor, which may offer additional tools such as surcharging and level 2 and 3 data processing. This means rates can be flexible and still use Clover’s software and hardware system.
  • Customizations: Clover offers developer tools and third-party integration service partners that businesses can use to customize payment features.
  • Monthly account fee: $0–$59.95 (paid plan includes POS software)
  • Card-present fee: Depends on the processor
  • Card-not-present fee: Depends on the processor
  • Chargeback fee: Depends on the processor
  • Mobile hardware cost: $49–$599 or $35 for 36 months
  • Application/set up fee: Depends on the processor
  • Cancellation fee: Depends on the processor
Stax logo.

Stax: Best for large-volume sales and scalability

Overall Score

4.33/5

Pricing

4.69/5

Mobile app features

4.5/5

Support & Reliability

4.06/5

User Experience

4.5/5

Average User Review Scores

3.93/5

Pros

  • Wholesale subscription rates
  • Payment services for SaaS platforms
  • All-in-one API for customizations
  • Billing and surcharging tools for large businesses

Cons

  • Limited mobile hardware options
  • Terminal protection fee on top of equipment cost
  • Lacks same-day funding functionality

Why I chose Stax

Stax is a traditional merchant service offering wholesale subscription rates, which are ideal for midsize to large businesses. It is our top choice for scalability because everything about Stax is designed to keep up with growing demands for payment features and services. Businesses can choose from a range of options, from hardware to customization tools. 

This means even its mobile payment processing service can be customized to match unique business needs. Stax has the SwipeSimple mobile card reader configured to work with the Stax Pay mobile app. It also supports Dejavoo and Clover smart terminals for businesses that need more advanced payment features while accepting payments on the go, such as tableside ordering and sales in restaurants. Stax’s payment technology is also equipped with tools to integrate with proprietary business software. 

Stax mobile credit card processing features start with Stax Pay software available on a mobile app and built into its smart terminals. Businesses have a choice between Dejavoo and Clover Flex hardware, which can be customized to include advanced payment features.

  • Mobile credit card reader and app: Stax pairs its Stax Pay mobile app with the SwipeSimple mobile credit card reader that accepts swipe, dip, and tap credit card payments.
  • Smart terminal: Dejavoo and Clover Flex are available for Stax users. Both hardware brands can print paper receipts and have the ability to accept swipe, EMV, and contactless payments. It provides a customer display function that can capture signatures, set custom tips, and allow customers to input their email addresses for digital receipts. 
  • Payment services: Stax supports invoicing, recurring billing, and virtual terminal features. It can also be programmed to include surcharging tools and multi-currency payments. 
  • Fee-saving options: As it is, Stax already provides wholesale interchange rates via subscription-based pricing. Surcharging can also be programmed and level 2/3 upon request for businesses that qualify for B2B rates. 
  • Customizations: Stax provides various products for optimizing payment services for larger businesses. Stax Connect offers developer tools to customize payment features on SaaS platforms. Stax Processing offers simplified payment technology to customize payment services and connect with proprietary software for large businesses.
  • Monthly account fee: $99–$199 
  • Card-present fee: Interchange + $0.08
  • Card-not-present fee: Interchange + $0.18
  • Virtual terminal fee: $0
  • Hardware cost: Contact Stax for pricing
  • Chargeback fee: $25
  • Application/set up fee: $0
  • Cancellation fee: $0
CardX logo.

CardX: Best for surcharging

Overall Score

4.3/5

Pricing

4.06/5

Mobile app features

4.75/5

Support & Reliability

4.06/5

User Experience

4.5/5

Average User Review Scores

3.5/5

Pros

  • Exclusive Mastercard surcharging partner
  • Auto surcharging for in-person transactions
  • Works in conjunction with other payment processors
  • Volume-based monthly plans

Cons

  • Limited mobile hardware options
  • Customizations depend on payment processor
  • Lacks same-day funding

Why I chose CardX

More and more payment processors are offering surcharging capability, and the service is becoming increasingly popular with merchants and other businesses. However, CardX remains the most reliable. CardX is an active participant in shaping surcharging laws in the U.S., making it THE expert in surcharging compliance. It offers surcharging programs for both online and in-person transactions while working with other payment processors.

CardX uses the Dejavoo smart terminal to accept in-person credit and debit card payments. The hardware comes with CardX’s payment platform, which supports invoicing and subscription management. CardX does not have app-based software, but its web platform is mobile-optimized, so users can make manual entry payments from a mobile device. CardX can operate alongside other payment processors, including those that cater to larger businesses like Stax.

Although CardX’s mobile credit card processing features are limited to a standalone smart terminal, the system works with other payment processors that can provide additional payment tools.

  • Fully compliant surcharging program: CardX offers fully compliant surcharging features to businesses in 48 states plus the District of Columbia. Additional terms apply to companies operating in the states of Maine and New York. 
  • Smart terminal: CardX provides pre-programmed Dejavoo smart terminals to businesses that want to apply surcharging. Like other Dejavoo hardware, it is equipped with a thermal printer and customer display function that allows for custom tipping, signature capture, and PIN debits. 
  • Payment services: The CardX payment platform includes built-in invoicing, recurring billing, and virtual terminal functions. Users can also initiate transactions from the CRM. 
  • Fee-saving options: CardX allows businesses to significantly lower credit card processing fees with the surcharging feature, which passes processing fees on to customers. Transaction fees for when customers use their debit cards can go lower depending on the payment processor.
  • Customizations: Except for Lightbox, which can be used to customize online checkout forms, CardX does not offer any other customization options. That said, CardX can work with other payment processors that support customization features.

Read more: While Stripe did not make our list, Helcim, Square, PayPal, and CardX are all top Stripe alternatives

  • Monthly account fee: $29–$199
  • Card-present fee: From 2.91% for debit card payments or based on payment processor
  • Card-not-present fee: From 2.91% for debit card payments or based on payment processor
  • Virtual terminal fee: $0
  • Hardware cost: $375–$540 (plans available)
  • Chargeback fee: $0
  • Application/set up fee: $0
  • Cancellation fee: $0

Key components of mobile credit card processors

Mobile credit card processing solutions consist of several components that work together to provide the flexibility businesses need to maximize sales.

The most important factor to begin with is the mobile hardware. Without it, businesses would be unable to expand their sales processing away from a fixed checkout terminal. Providers should ideally have different options, from standard mobile credit card readers to full-on stand-alone payment terminals. The hardware should be durable and reliable to avoid any delays in processing transactions.

Businesses will also need mobile payment software that goes along with the hardware. App-based mobile software (on a smartphone or tablet) that connects with a mobile credit card reader is the most popular option. On the other hand, smart terminals are becoming increasingly popular, as they come with their own built-in platform programmed by the payment processor. 

These mobile software include POS solutions with varying degrees of functionality. While some allow for just basic payment processing, others come equipped with full inventory management and CRM solutions. 

Connectivity is also an important component when using mobile payment software. Businesses need a smartphone or tablet that supports Bluetooth to connect the mobile payment app with the mobile credit card reader. Internet connection via WiFi or data is also required to actually process payments. 

Benefits of mobile credit card processing

Mobile credit card processors allow businesses to process sales tableside, curbside, and in other locations outside a brick-and-mortar shop, such as pop-up stores, food trucks, farmers markets, trade shows, and exhibits. This helps bust lines, reduce wait times, and provide a great customer experience. 

Additionally, mobile credit card processors are designed for ease of use. The user interface is very similar to how smart devices work (even easier with payment apps installed on a smartphone or tablet), which means employees require minimal training to start processing sales. 

Mobile credit card processing is also a cost-effective alternative to traditional setups. Mobile payment apps are often free, and some are even equipped with robust POS software at no extra cost. Most card readers are inexpensive and at times, offered for free or at a discount. If you’re looking to purchase an all-in-one smart terminal instead of pairing a smartphone with a mobile reader, many solutions, such as Square, offer interest-free installment plans on hardware purchases. 

Lastly, mobile credit card processors are highly scalable. In addition to easily adding more terminals, mobile payment software can be integrated with a larger business system and even upgraded with advanced payment processing features.

Also read: Best Tablet POS Systems and Best Mobile POS Systems

Challenges of mobile credit card processing and how to overcome them

Challenge: Connectivity issues that disrupt transactions on mobile credit card processors.

Solution: Make sure there is a reliable internet connection and anticipate poor WiFi, especially when selling on the go. Be prepared with a data plan on your mobile device and consider providers that offer offline payment functionality.

Challenge: Hardware malfunction caused by limited battery life, card reader disconnection, accidental drop, or water damage during operations.

Solution: Research reviews from real-life users before purchasing hardware. Invest in high-quality mobile credit card readers/terminals and accessories such as protectors, backup batteries, and portable chargers.

Challenge: Security concerns resulting in chargebacks and compromised sensitive customer information.

Solution: Work only with Level 1 PCI-compliant payment processors. Monitor staff activity using mobile credit card terminals that support multi-user logins. The mobile card reader should be compatible with EMV chip cards and, ideally, PIN pads to ensure that customer data is encrypted during transactions.

Finding the best mobile credit card processor for you

When choosing a mobile credit card processor, the most important factor to consider is the system’s ability to provide a reliable and efficient mobile payment solution. The best mobile payment processor should, therefore, be flexible with its payment methods, cost-effective, durable, and have the ability to scale its features as your business grows.

Helcim is among the most versatile mobile credit card processors on the market. Its best asset is the ability to automate nearly all of its payment functions (including applying discounts) and customize its features with developer tools for larger businesses.

Square and PayPal are solid runners-up. Square is known for its extensive POS features, and PayPal offers a range of payment methods. Both are favorite mobile processors for new and small businesses, but they both also offer advanced customization capabilities to cater to enterprise-level sales.

Clover and Stax are on our list because of their versatility. Companies in various industries can rely on Clover’s compatibility with payment processors like Stax that offer advanced features and better transaction rates. 

CardX seamlessly integrates with other payment processors that provide scalable payment services while allowing businesses to significantly minimize their costs.    

Frequently asked questions (FAQs)

A mobile credit card processor is a payment service that utilizes a mobile device (proprietary, iOS, or Android hardware) to process in-person payments. The hardware is equipped with payment software (at times even a POS) and may or may not require a separate credit card reader that supports swiped, dipped, tapped, and contactless payments.

Users can download free payment software from a payment processing service on a smartphone, which can then be paired with a mobile credit card reader via Bluetooth.

Yes, top payment processors offer free app-based payment software that can be downloaded on smartphones running compatible operating systems such as iOS and Android.

A mobile payment system is the most affordable payment processing setup on the market. The software, whether app-based or built-in, is typically free, while the hardware can be a choice between a smart device (smartphone and tablets) and a proprietary stand-alone terminal. If opting to use a smart device, additional hardware in the form of a mobile credit card reader will be needed to process payments. Card readers and terminals can cost anywhere from $0-$399.

Users pull up a checkout form on the mobile software, and the screen displays a prompt to choose a payment method. The customer presents their credit card and chooses a method of payment. Once the transaction goes through, the seller sends the customer a digital or printed receipt.

The post Best Mobile Credit Card Processing Solutions of 2024 appeared first on TechnologyAdvice.

]]>
helcim square logo PayPal Zettle clover-pos-logo stax cardx helcim helcim smart terminal The Helcim smart terminal comes with POS software, free credit card processing, and a thermal printer. (Source: Helcim) helcim credit card reader The Helcim mobile credit card reader comes with a PIN pad for added security. (Source: Helcim) helcim mobile app The Helcim mobile app can be used on a smartphone and tablets for a countertop setup. (Source: Helcim) square logo square terminal The Square Terminal includes a built-in POS and thermal printer. (Source: Square) square card reader Square offers magstripe and contactless mobile credit card reader options. (Source: Square) square mobile app The Square mobile POS app can process a range of in-person payment methods, including tap-to-pay on iPhone. (Source: Square) PayPal Zettle paypal zettle pos terminal PayPal Zettle Smart POS Terminal includes a barcode scanner function. (Source: PayPal) verifone e285 The Verifone E285 supports customizable integration for large businesses that need mobile credit card terminals. (Source: PayPal) paypal zettle credit card reader The PayPal Zettle mobile credit card reader is paired with the Zettle mobile POS app. (Source: PayPal) clover-pos-logo clover pos terminal Clover Flex is a smart POS terminal equipped with a thermal printer and the ability to capture customer signatures. (Source: Clover) clover credit card reader Clover’s mobile credit card reader, Clover Go, can be paired with Clover’s app-based mobile POS app (Source: Amazon) clover mobile app The Clover Go mobile POS app is highly rated by both iOS and Android users (Source: Clover Go App) stax stax smart terminal Stax provides users with Dejavoo and Clover Flex for smart terminals (Source: Stax) stax card reader The SwipeSimple 3-in-1 mobile card reader works with Stax Pay mobile app (Source: Stax) stax mobile app The Stax Pay mobile app is compatible with both iOS and Android devices. (Source: Stax Pay App on Google Play Store) cardx cardx terminal CardX provides pre-programmed Dejavoo terminals to process surcharge payments. (Source: CardX) cardx platform CardX’s web-based platform can be accessed from a smartphone or tablet. (Source: CardX)
7 Best Best Credit Card Processing Companies in 2024 https://technologyadvice.com/blog/sales/best-credit-card-processing-companies/ Wed, 24 Jul 2024 14:17:38 +0000 https://technologyadvice.com/?p=126847 The best credit card processing companies are secure, easy to use, and offer transparent, competitive pricing.

The post 7 Best Best Credit Card Processing Companies in 2024 appeared first on TechnologyAdvice.

]]>

In evaluating the best credit card processors, we focused on finding the most versatile providers with the ability to scale to fit the needs of new, mid-market, and enterprise-level businesses.

After careful consideration, we narrowed down our list to the following: 

  • Square
  • Helcim
  • Payment Depot
  • Stax
  • Chase Merchant Services
  • Durango Merchant Services
  • US Bank Merchant Services
  • Stripe
  • Toast Payments
  • PayPal
  • CardX
  • CDGCommerce   
  • Adyen
  • National Processing
  • Payanywhere

We then hand-picked seven credit card payment processors based on our custom evaluation methodology, which evaluated 28 data points across six categories: Price, Hardware, Features, Support and Reliability, User Experience, and User Scores. Ultimately, the best options stood out for impressive functionality, quality support, and best value for money.

Over the years, technology has made it possible for customers to use credit cards in person and online in a variety of ways. As a result, credit cards are one of the most popular payment methods today because of the convenience they offer. 

The challenge for businesses is choosing the right credit card processor that is convenient for customers, easy to maintain, and offers low, competitive pricing that won’t cut into their profit margins. 

Based on our evaluation, the best credit card processing companies for 2024 are:

SPONSORED

Software Spotlight: PaymentCloud

Flexible payment processing for any business
  • 98% of applications are approved for a merchant account
  • Wide range of payment options – including no-cost (surcharging)
  • Month-to-month contract
  • No setup, application, or annual fees

Visit PaymentCloud

Product

Our Score (out of 5)

Monthly Account Fee

Fee Structure

Chargeback Fee

Volume Discounts

Helcim logo.

Helcim

4.42

$0

Interchange plus

$15 (refundable)

Automatic

Payment Depot logo.

Payment Depot

4.37

$0

Interchange plus

$25

By request

PaymentCloud logo.

PaymentCloud

4.34

$15–$45

Flexible

$25

By request

Stax logo.

Stax

4.32

$99–$199

Wholesale subscription

$25

Volume-based plans

Square logo.

Square

4.2

$0–$89 (w/ POS)

Flat rate

Waived up to $250/mo.

By request

CardX logo.

CardX

4.17

$29–$199

Zero-cost

Not disclosed

Volume-based plans

CDGCommerce logo

CDGCommerce

4.16

$0–$199

Flexible

$25 (refundable)

Volume-based plans

Helcim logo.

Helcim: Best overall credit card processor

Overall Reviewer Score

4.42/5

Pricing

5/5

Hardware

3.75/5

Features

4.84/5

Support & Reliability

4.38/5

User Experience

4.38/5

Average User Review Scores

4.2/5

Pros

  • Automated volume discounts
  • Interchange plus pricing, no monthly fees
  • Free credit card processing

Cons

  • Add-on fees for Amex transactions
  • Limited business integrations
  • First payout takes up to 14 days

Why we chose Helcim

Helcim is our overall top choice for credit card payment processor. Helcim is a traditional merchant services provider, meaning each business has a dedicated merchant account, which offers maximum stability. 

Yet, for a traditional merchant account services provider, Helcim is among the easiest to set up, use, and scale with a business. All of its credit card processing services are accessible without a monthly fee.   

We love how Helcim built its software around automation. Helcim’s pricing structure provides interchange plus rates with built-in automated volume discounts. And, unlike other payment processors, every merchant account is automatically qualified for the in-person and online zero-cost processing program. Helcim even automatically gathers the additional information required for B2B businesses to qualify for level 2 and 3 discounted rates.

  • Monthly Account Fee: $0
  • Card-Present Fee: Interchange plus 0.15% + $0.06 to 0.4% + $0.08
  • Card-Not-Present Fee: Interchange plus 0.15% + $0.15 to 0.50% + $0.25
  • Domestic ACH Transfers: 0.5% + $0.25 per transaction
  • American Express Transactions: Additional 0.10% + $0.10
  • Virtual Terminal Fee: $0
  • Chargeback Fee: $15 (refundable)
  • Hardware Cost: $99–$329
  • Application/SetUp Fee: $0
  • Cancellation Fee: $0
  • Contract Term: No long-term contract

Automated volume discounts

One of Helcim’s stand out features is its automated volume discount pricing. Helcim has structured its fees so that discounted rates are built-in based on the average sales volume for a period of three months. With this, businesses don’t have to send a request or subscribe to a higher monthly plan in order to reduce transaction rates.

Payment features

Helcim can process in-person and online credit card payments. It comes with free invoicing, subscription management, virtual terminal, online checkout, and POS platforms. Helcim does not charge a markup for accepting foreign credit cards and automatically qualifies its merchants for free credit card processing via surcharging and level 2 and 3 data processing for B2Bs.   

Business tools

Helcim also provides business tools for payment processing at no additional monthly cost. The CRM is fully integrated into the POS app, online checkout, and virtual terminal. The inventory feature in the POS app is synced with your ecommerce website. A secure card vault is also available to store customer payment information for recurring transactions.

Free credit card processing

Helcim’s free credit card processing feature is fully automated. Businesses do not need to apply separately to access this feature, which can be activated and deactivated for every translation with a simple toggle option. Once you decide to apply this feature, Helcim automatically detects which method is best to use based on the customer’s location and mode of payment.

Payment Depot logo.

Payment Depot: Best for mid-sized businesses

Overall Reviewer Score

4.37/5

Pricing

4.69/5

Hardware

4.17/5

Features

4.06/5

Support & Reliability

4.58/5

User Experience

4.06/5

Average User Review Scores

4.63/5

Pros

  • Custom interchange-plus rates with no monthly fee
  • Multiple payment gateway options
  • Compatible with most POS systems

Cons

  • Lacks option for same-day funding
  • Only for US-based businesses
  • Non-refundable chargeback fees

Why we chose Payment Depot

Payment Depot is a traditional merchant account service provider that was acquired by Stax (formerly Fattmerchant) in 2021. It provides credit card and other non-cash payment processing tools for all business types and sizes, supported by Stax’s secure platform.

Early this year, Payment Depot’s pricing structure changed from wholesale subscription (similar to that of Stax) to custom interchange plus pricing. This move allowed Payment Depot to distinguish itself from Stax by providing a more sustainable pricing approach to mid-size businesses that are interested in Stax but do not want the high monthly fees.

  • Monthly Account Fee: $0
  • Card-Present Fee: Custom interchange plus rate
  • Card-Not-Present Fee: Custom interchange plus rate
  • Virtual Terminal Fee: $0
  • Chargeback Fee: $25
  • Hardware Cost: Depends on hardware provider
  • Application/Setup Fee: $0
  • Cancellation Fee: $0
  • Contract Term: No long-term contract

Payment methods

Payment Depot can process a wide range of credit card services. It works with Swipe Simple to provide a mobile POS app that connects with a Swipe Simple mobile card reader to accept swipe, EMV, and contactless payments. It can also accept credit card transactions online.  

Payment processing services

Payment Depot users will have access to payment processing services available in Stax. These include invoicing and recurring billing tools, cross-border transactions, level 2 and 3 data processing, a secure card vault, and a virtual terminal for processing manual payments.   

Payment gateway options

Payment Depot works with a number of payment gateways. This includes the popular Authorize.net, Network Merchants Inc. (NMI), and PayTrace for B2Bs that want to accept level 2 and 3 discounted rates. Payment Depot’s gateways can easily be integrated with well-known ecommerce platforms like Shopify.

Hardware options

Payment Depot is compatible with a number of POS hardware and card terminals. You can use Payment Depot’s credit card processing service along with Clover’s suite of POS hardware. Swipe Simple’s mobile card reader and mobile POS app are popular choices. Dejavoo card terminals are available for those who need smart, stand-alone systems. 

PaymentCloud logo.

PaymentCloud: Best for high-risk businesses

Overall Reviewer Score

4.34/5

Pricing

4.06/5

Hardware

4.17/5

Features

4.22/5

Support & Reliability

4.58/5

User Experience

4.38/5

Average User Review Scores

4.65/5

Pros

  • Works with high-risk businesses
  • Flexible custom fee structure
  • Seamlessly integrates with most payment gateways

Cons

  • Lacks same-day funding option
  • Charges monthly fees
  • Non-refundable chargeback fees

Why we chose PaymentCloud

PaymentCloud is a traditional merchant services provider for all business types, but it is well known for its high-risk merchant expertise. Even other popular payment processors work with PaymentCloud to provide hard-to-place businesses with a merchant account. It claims a 98% high-risk account approval rate and approval time as fast as 24–48 hours.

With its services built on customization, PaymentCloud offers the most scalability of all high-risk credit card payment processors. Aside from providing an entirely customized payment services solution, it can adapt its fees based on the client’s preferred pricing structure and seamlessly integrate with any payment gateway so clients can keep using what it already has in place. 

The system is also compatible with a variety of POS hardware, like Clover.

  • Monthly Account Fee: $10–$45
  • Card-Present Fee: 2%–4.3%
  • Card-Not-Present Fee: 2%–4.3%
  • Virtual Terminal Fee: $15–45
  • Hardware Cost: Depends on hardware provider
  • Chargeback Fee: $25
  • Application/Setup Fee: $0
  • Cancellation Fee: Waived
  • Contract Term: Mostly short-term

Payment methods

PaymentCloud supports both in-person and remote credit card payment methods. Users can accept mobile payments with wireless card terminals for swiped, EMV, and contactless transactions, including QR code scan to pay. It can also be used to accept credit cards and other non-cash payments online, like ACH and cryptocurrency.   

Payment services

PaymentCloud offers a full set of payment processing tools, such as invoicing, recurring billing, and manual payments via a virtual terminal. It also supports cross-border transactions, B2B, surcharging, and multicurrency tools that most high-risk businesses need. PaymentCloud is gateway-agnostic, which means merchants can keep using their current payment gateway or seamlessly migrate to a different platform that can better support their business payment processing needs.

Hands-on onboarding 

PaymentCloud is well-known for its hands-on approach to client onboarding. It assigns a dedicated account manager who will assist businesses throughout the application process, providing cost analysis and assessing payment processing requirements. 

Fraud protection and chargeback management

Chargeback management is a key factor in sustaining a high-risk merchant account. Every PaymentCloud credit card processing service is equipped with high-level data encryption, 3D secure technology, and a variety of fraud detection tools such as address verification and the ability to pause suspicious transactions.

Stax logo.

Stax: Best for established businesses

Overall Reviewer Score

4.32/5

Pricing

4.38/5

Hardware

4.17/5

Features

4.53/5

Support & Reliability

4.58/5

User Experience

4.38/5

Average User Review Scores

3.9/5

Pros

  • Payment services for SaaS platforms
  • Subscription management and surcharging for large businesses
  • Wholesale subscription rates

Cons

  • Lacks same-day funding option
  • Terminal protection fee on top of equipment cost
  • Additional cost for custom branding

Why we chose Stax

Stax is our most recommended credit card processing company for established businesses. 

Over the years, it has acquired several companies, such as Payment Depot and CardX (formerly Fuse Bill), to build its portfolio of payment processing services for different industries and business types. Stax’s subscription-based pricing (wholesale interchange rates with low per-transaction markup) and unlimited payment software access provide high-volume businesses with the best value for their investment. 

We like how Stax has diversified its services to include pre-made and customizable features that can make payment processing easier to manage for larger businesses. It offers an advanced billing management platform for businesses that run high-volume subscriptions, simple payment services integration for independent software vendors (ISVs), and custom embedded payment solutions for businesses using proprietary software.

Please note the figures below are for businesses that use Stax Pay. Contact Stax to learn custom pricing for Stax Bill, Stax Connect, and Stax Processing.

  • Monthly Account Fee: $99–$199 
  • Card-Present Fee: Interchange + $0.08 cents
  • Card-Not-Present Fee: Interchange + $0.18 cents
  • Virtual Terminal Fee: $0
  • Hardware Cost: Depends on hardware provider
  • Chargeback Fee: $25
  • Application/Setup Fee: $0
  • Cancellation Fee: $0
  • Contract Term: No long-term contract

Payment methods

Stax is equipped with a complete range of credit card payment methods. This includes swipe, EMV, and contactless in-person transactions via mobile and in-store POS hardware integration, as well as payment gateway and ecommerce integration for online transactions. 

Payment services

Stax’s payment features support mid-size to high-volume established businesses with level 2 and 3 data processing, credit card surcharging, and cross-border payment services. In addition to the standard business-to-consumer (B2C) payment processing tools, Stax also offers custom embedded payments capability for proprietary business systems and independent software vendors. 

Dispute management 

Stax provides dispute management features via Stax Connect. It includes alert notifications for initiated and ongoing chargeback disputes and a messaging feature that allows users to respond to chargeback claims and upload supporting documentation to challenge the chargeback.

Client support

With Stax, businesses get 24/7 support via phone and email. High-volume clients enrolled in customized payment services are provided with a dedicated account manager. The Stax website includes an extensive knowledge base for every Stax solution and is regularly updated. A live chat tool is also available within the merchant account platform.

Square logo.

Square Payments: Best all-in-one credit card processor for new businesses

Overall Reviewer Score

4.2/5

Pricing

3.44/5

Hardware

5/5

Features

3.75/5

Support & Reliability

3.96/5

User Experience

4.38/5

Average User Review Scores

4.67/5

Pros

  • Best value for a free merchant account
  • HIPAA-compliant and offers CBD program
  • Waived chargeback fees

Cons

  • Default flat rate fees
  • Custom pricing only by request
  • Issues of frozen funds

Why we chose Square

Square is an all-in-one POS solution that includes a built-in payment processing system. Unlike other providers on our list, Square is a payment facilitator, not a traditional merchant account provider. This means businesses are provided with one of Square’s aggregate merchant accounts, which does not require a strict approval process (ideal for new businesses) but is less stable than a dedicated merchant account. 

That said, Square provides the best value for new businesses, with minimal startup costs and no monthly fees. It is HIPAA compliant so it is compatible with small healthcare services and offers a CBD program for merchants that sell cannabis products.

  • Monthly Account Fee: $0–$89 (includes POS software)
  • In-Person Fee: 2.6% + $0.10
  • Online Fee: 2.9% + $0.30
  • Keyed-In Fee: 3.5% + $0.15
  • Virtual Terminal Fee: $0
  • Chargeback Fee: Waived up to $250/month
  • Hardware Cost: $0–$299
  • Application/Setup Fee: $0
  • Cancellation Fee: $0
  • Contract Term: No long-term contract

Payment methods

Square supports all types of credit card payment methods for both in-person and remote transactions. On top of swipe, EMV, and contactless payments, Square offers in-house buy-now-pay-later services and peer-to-peer (P2P) payments.   

Payment services

With Square, businesses have access to a payment gateway, virtual terminal, invoicing, and recurring billing features. The free mobile app is highly rated and is compatible with iOS and Android devices. Square is also HIPAA compliant, so it can be used by small clinics, pharmacies, and other healthcare services. 

Full-featured free account

One reason Square stands out is its free account with full-featured business management software. Square allows users to sign up for a merchant account, launch a business, and start accepting credit card payments with minimal (even $0) upfront cost. 

A free Square account includes:

  • Basic Square POS software
  • Square payments processing
  • Mobile POS app
  • Basic ecommerce plan
  • Payment gateway
  • Virtual terminal
  • Invoicing
  • Customer directory
  • Starter team management plan
  • Magstripe mobile card reader

Proprietary POS hardware with built-in card readers

Aside from the mobile card reader, all of Square’s proprietary POS hardware also comes with a built-in credit card reader. This includes an iPad stand option for businesses that prefer to use their iPads in an in-store setup. Each one can process swipe, EMV, and contactless payments, plus a customer display for tipping, signature capture, and customer feedback collection.

CardX logo.

CardX: Best for surcharging

Overall Reviewer Score

4.17/5

Pricing

4.38/5

Hardware

4.17/5

Features

3.91/5

Support & Reliability

4.38/5

User Experience

4.69/5

Average User Review Scores

3.5/5

Pros

  • Exclusive Mastercard surcharging partner
  • Auto surcharging for online and in-person transactions
  • Built-in virtual terminal and subscription management tools

Cons

  • Lacks same-day funding
  • No POS integration
  • Limited invoicing customization

Why we chose CardX

CardX is an expert in surcharging compliance and is Mastercard’s exclusive surcharging partner. It offers surcharging programs for online and in-person transactions. The system is equipped with an invoicing and subscription management feature, as well as a CRM and virtual terminal platform.

We like how CardX doubles down on compliance to provide users with a reliable surcharging program and even conducts free merchant training. CardX also supports simple and advanced online checkout customization via Lightbox. Its subscription management tools are integrated with CardX’s customer profiles, so it’s easy to track and manage accounts receivables. Users have control over fraud protection features such as address verification and CVV settings to match their acceptable risk level.

  • Please note that the surcharging program passes on the credit card transaction fees to the customer. The user is only charged if the customer opts to pay with a debit card in addition to a monthly fee.
  • Monthly Account Fee: $29–$199
  • Card-Present Fee: From 2.91% for debit card payments
  • Card-Not-Present Fee: From 2.91% for debit card payments
  • Virtual Terminal Fee: $0
  • Hardware Cost: $375–$540 (plans available)
  • Chargeback Fee: $0
  • Application/Setup Fee: $0
  • Cancellation Fee: $0
  • Contract Term: No long-term contract

Payment method

CardX provides in-person and online credit card payment processing. Debit cards are the preferred alternative payment method. The checkout platform can automatically detect whether a credit or debit card is used. 

Payment services

WIth CardX, users can create and send invoices with embedded checkout forms. It can also create billing templates and track outstanding receivables. A virtual terminal is also available to process manual payments. For online payments, CardX provides Lightbox to create simple and customized online checkouts that can seamlessly integrate with any ecommerce platform. 

Reporting tools

One of CardX’s outstanding features is its reporting functionality. It provides sales and deposit records that are also integrated with customer profiles. Aside from filtering options, users can also initiate various actions, such as sending payment requests, issuing reminders for outstanding receivables, and viewing complete transaction details.

Pre-programmed card terminals

CardX allows users to collect payments in person. It offers pre-programmed stand-alone card terminals that can also be used alongside POS systems. CardX provides users with the option to purchase the card terminal outright or through a monthly plan. Aside from the mobile card reader, all of Square’s proprietary POS hardware also comes with a built-in credit card reader. This includes an iPad stand option for businesses that prefer to use their iPads in an in-store setup. Each one can process swipe, EMV, and contactless payments, plus a customer display for tipping, signature capture, and customer feedback collection.

CDGCommerce logo

CDGCommerce: Best for restaurants

Overall Reviewer Score

4.16/5

Pricing

4.38/5

Hardware

4.58/5

Features

4.38/5

Support & Reliability

3.75/5

User Experience

4.38/5

Average User Review Scores

3.5/5

Pros

  • Flexible, transparent pricing
  • Multiple payment gateway integrations
  • Round-the-clock customer service

Cons

  • Additional fees for Amex transactions
  • Lacks same-day funding option
  • Insurance fee for card terminals

Why we chose CDGCommerce

CDGCommerce is a family-owned merchant account services provider that offers a wide range of credit card processing features and multiple payment gateway integrations. It uses TSYS as its back-end processor and provides in-person and online payment services to businesses of all sizes. 

CDGCommerce makes our list as the best choice for growing all business types, including restaurants. This is because the system is compatible with popular restaurant POS systems such as Touchbistro, Lightspeed, and Harbortouch to name a few. It even offers flexible pricing to match any level of sales volume. CDGCommerce also provides top notch chargeback management tools that work best for restaurants that accept online orders.

  • Monthly Fee: $0–$199
  • Transaction Fee:
    • For businesses that process $1,000–$10,000 per month
      • Card-present fee: 2.75% + $0.30
      • Card-not-present fee: 2.90% + $0.30
    • For businesses that process $10,001–$200,000 per month
      • Card-present fee: Interchange plus 0.25% + $0.10
      • Card-not-present fee: Interchange plus 0.30% + $0.10
    • For businesses that process $200,000+ per month
      • Card-present fee: Interchange plus $0.05–$0.10
      • Card-not-present fee: Interchange plus $0.05–$0.10
  • Early Termination Fee: $0
  • Application and Setup Fee: $0
  • Chargeback Fee: $25 (refundable)
  • Hardware Cost: Depends on preferred hardware provider
  • Contract Term: Short-term only

Payment methods

CDGCommerce supports all types of credit card payment methods. It provides in-person payment processing with card terminals that can process swipe, EMV, and contactless payments. Its online checkout forms can also integrate with popular ecommerce platforms such as BigCommerce and Shopify.  

Payment services

Through its payment gateway integrations, CDGCommerce offers invoicing and virtual terminal solutions. It also supports automated billing and subscription management and mobile payments through the free CDGCommerce mobile POS app.

Payment gateway options

With CDGCommerce, businesses have access to a number of payment gateway options. Depending on the user’s subscription plan, CDGCommerce may waive fees for Authorize.net and Quantum. Other available payment gateways include NMI, PayPal, and Shopify.

Chargeback management

CDGCommerce provides businesses with a chargeback management platform. It allows users to adjust fraud detection settings to match their acceptable risk level. CDGCommerce is equipped with fraud detection tools such as 3D Secure and IP and address verification. In cases where chargeback claims are filed, CDGCommerce will notify and assist in responding to the disputes.

What is credit card processing?

Credit card processing is where businesses accept credit cards as a form of payment in exchange for goods or services. A credit card terminal (for in-person transactions) or an online checkout form (for online transactions) is linked to a payment processor. 

Credit card processing happens in a matter of seconds. When a customer uses their credit card to make a payment, the card information is securely transmitted to the customer’s bank that issued the credit card for approval (or rejection). 

What you need to accept credit card payments

  • A merchant account where proceeds of your credit card sales are stored before getting transferred to your business bank account.
  • A payment processor or merchant account services provider partners with acquiring banks to help businesses get approved for a merchant account and provide the technology to process credit card payments.
  • A business bank account where proceeds of your sales will be deposited net of credit card transaction fees.

Payment processors provide businesses with services such as payment gateways, invoicing tools, cross-border payment processing, and level 2 and 3 data processing for B2Bs, to name a few.

Credit card processing fee structure

Credit card processing fees are made up of interchange rates issued by card networks, fees from the acquiring bank, and markup from the payment processor. There are different  structures used by payment processors to assess credit card processing fees:

  • Flat rate fees: Credit card transaction fees that combine all three components for simplicity. New businesses prefer this because it is easier to understand.
  • Interchange plus fees: The payment processor’s flat markup is added directly to the interchange rate. This results in a more variable fee but also often lower overall rates. 
  • Wholesale subscription fees: This fee structure is similar to interchange plus, but processors charge a monthly fee in exchange for lower transaction fees. Large volume businesses find this the best option for maximizing discounts.

What to look for in the best credit card processors

Consider the following criteria when choosing a credit card processor:

Flexible fee structure

Businesses that want to accept credit card payments should expect credit card transaction fees to account for a significant portion of their operational costs. As such, business owners should know what type of fee structure is best based on sales volume and choose a payment processor that offers flexible pricing. The best credit card processing companies offer flexible fee structures and customized rates.

Payment methods

Credit cards can be used to make payments in a number of ways, and customers all have their own preferred ways to pay. So, the best credit card processing companies can offer a wide range of methods for processing credit card payments. Look for providers that offer both in-person and remote credit card payment methods without extra monthly fees to access these tools. 

Payment processing services

Not all payment processors offer a complete suite of services. Some providers may not have a built-in virtual terminal, while others may not support level 2 and 3 data processing for B2Bs. At best, identify which type of credit card payment processing service you need and choose a provider that supports these features at no extra cost.

Chargeback management

Keeping chargebacks at bay is crucial for businesses to continue accepting credit card payments. Look for payment processors that include chargeback management tools, allowing you to respond promptly to chargeback claims.  

Fraud protection and security

Fraud protection and security are top priorities for keeping your business safe from fraudulent transactions. The best credit card processing companies should be able to tell you all the security measures they have in place to protect your data, such as end-to-end encryption, tokenization, and 3D Secure. 

Even better if the system provides you with a platform that displays identified suspicious transactions and the ability to manually adjust fraud detection tools.

Finding the best credit card processor for you 

Cost effectiveness should be the key consideration in choosing the best credit card processor. You should only be paying for features that you need, with a credit card processing fee structure that allows you to maximize your savings. 

We find Helcim the most versatile credit card processor because of its fee structure that automatically offers lower rates as your business scales, along with the free software it provides. 

Payment Depot and PaymentCloud are the best options for businesses that prefer a customized solution. Both offer custom rates and work with merchants to set up a suite of payment services tailored specifically to their business needs. Choose PaymentCloud if you run a high-risk business and Payment Depot for a standard, low-risk merchant account.  

We highly recommend Stax for large-volume and enterprise-level businesses. In addition to wholesale credit card rates, Stax offers a broader range of payment services to accommodate the needs of bigger companies, such as subscription service providers and independent software vendors.

Square is the best choice for new and small businesses. It offers the best value in a forever-free plan that allows businesses with a limited budget to start accepting credit card payments with nearly zero upfront cost.

Those who are looking for a fully compliant surcharging program should consider using CardX. It supports in-person and online surcharging with reasonable volume-based monthly fees.

Lastly, but not least, choose CDGCommerce if you want a payment processor that can scale with your business from the ground up. It offers flexible volume-based plans ideal for small, mid-size, and large businesses. CDGCommerce integrates with a number of restaurant POS systems, making it ideal for businesses in the food industry.   

Frequently asked questions (FAQs)

The best credit card processing service should provide you with payment processing tools that match your business needs while also offering a fee structure that can maximize your savings.

In-person payment methods are the best when accepting credit card payments. This is because the transaction fees are significantly lower and the risk of chargeback claims is less compared to online and other remote payment methods.

A good credit card processing rate depends on your business’s sales volume. New and small businesses that only process $10,000 in credit card sales per month can use flat rate pricing that’s easy to understand. Growing and large volume businesses will benefit more from interchange plus rates and wholesale subscription, respectively, because the increase in credit card sales volume produces more discounts.

The post 7 Best Best Credit Card Processing Companies in 2024 appeared first on TechnologyAdvice.

]]>
helcim paymentdepot paymentcloud stax square logo cardx CDGCommerce logo helcim unnamed – 2024-07-16T154535.147 Helcim’s mobile POS app is compatible with iOS and Android devices. Source: Helcim app on App Store unnamed – 2024-07-16T154538.412 Helcim’s virtual terminal can be used for one time invoice payments. Source: Helcim unnamed – 2024-07-16T154541.656 Helcim comes with a website builder and a customizable checkout platform. Source: Helcim paymentdepot unnamed – 2024-07-16T155529.440 Use Swipe Simple card reader and mobile POS app with your Payment Depot account. Source: Swipe Simple App on App Store unnamed – 2024-07-16T155532.737 Payment Depot provides users with an NMI virtual terminal and payment gateway platform. Source: NMI unnamed – 2024-07-16T155536.061 Payment Depot works with a number of POS hardware, including Clover Source: Payment Depot paymentcloud unnamed – 2024-07-16T160549.864 PaymentCloud supports a variety of payment tools, including mobile and text-to-pay. Source: PaymentCloud unnamed – 2024-07-16T160553.898 PaymentCloud’s checkout form is equipped with fraud detection features for secure transaction processing. Source: PaymentCloud unnamed – 2024-07-16T160557.285 PaymentCloud’s virtual terminal can process one-time invoice payments and level 2 and 3 data processing for B2Bs. Source: PaymentCloud stax unnamed – 2024-07-16T161141.090 Stax Pay provides businesses with a complete suite of payment processing tools Source: Stax unnamed – 2024-07-16T161143.961 Stax Connect is a one-stop-shop payment processing service for software vendors Source: Stax unnamed – 2024-07-16T161147.541 Stax Bill is fully equipped with accounting-compliant revenue recognition automation. Source: Stax square logo unnamed – 2024-07-16T161859.899 Square supports a variety of card and non-card payment methods. Source: Square unnamed – 2024-07-16T161903.654 Square comes with a set of free payment services, including a payment gateway for creating online checkouts and payment links. Source: Square unnamed – 2024-07-16T161907.534 A free Square account comes with a website builder and an integrated payment processor. Source: Square cardx unnamed – 2024-07-16T164927.158 CardX is web-based so it can be accessed on a desktop or a mobile device. Source: CardX unnamed – 2024-07-16T164931.230 CardX comes with a virtual terminal to conduct one time manual charge for new and existing customers. Source: CardX unnamed – 2024-07-16T164934.911 CardX gives users the option to manually sign up a customer for a subscription or set up a customer portal for self-service. Source: CardX CDGCommerce logo unnamed – 2024-07-16T165809.757 Accept payments anywhere with CDGCommerce’s mobile POS app. Source: CDGCommerce POS app on App Store unnamed – 2024-07-16T165813.406 CDGCommerce works with a number of payment gateways, including PastePay. Source: CDGCommerce unnamed – 2024-07-16T165816.928 CDGCommerce integrates with popular restaurant POS systems. Source: CDGCommerce
6 Best Virtual Terminals for 2024 https://technologyadvice.com/blog/sales/best-virtual-terminal/ Fri, 12 Jul 2024 17:36:19 +0000 https://technologyadvice.com/?p=126699 Discover the best virtual terminals: affordable, secure, and reliable solutions for non-in-person transactions without POS hardware.

The post 6 Best Virtual Terminals for 2024 appeared first on TechnologyAdvice.

]]>

When evaluating the best virtual terminals, I focused on finding payment processors that offer a wide range of payment methods and payment processing tools. I looked into each provider’s cost-effectiveness and ability to scale with fast-growing businesses and narrowed down my evaluation list to the following: 

  • Square
  • Helcim
  • Payment Depot
  • Stax
  • PaymentCloud
  • Clover
  • CardX
  • Chase Payment Solutions
  • CDGCommerce
  • Dharma Merchant Services   
  • Host Merchant Services

I then hand-picked six stand-out systems based on unique features that offer different business types the best value. Here are the specific criteria I used to evaluate each one: 

  • Pricing: I evaluated each provider’s fee structure, giving premium scores to those that offer flexible processing rates, minimal ongoing costs, and zero set-up costs.
  • Features: The best provider should have a native virtual terminal or a range of integrated choices. The highest scores were awarded to those with a wide range of payment methods and payment tools, as well as available POS and ecommerce integrations. I also evaluated each provider for the quality of their reporting and analytics. 
  • Support & Reliability: Virtual terminals should be backed up with a reliable payment service provider and full customer support. They should also be equipped with the highest level of payment security, chargeback management tools, and full PCI compliance. 
  • User Experience: I evaluated each payment processor’s user experience, including the application and onboarding process, ease of use, available contract terms, and scalability. 
  • User Scores: This computes the average review scores provided by real-life users on third party review websites.

Virtual terminals are merchant-facing platforms that allow businesses to manually enter payment information and complete transactions on the customer’s behalf. This is especially useful for businesses that have customers who prefer to transact over the phone, via email, or messaging apps. Most payment processors come with a virtual terminal platform, but the best virtual terminals offer better value for money and standout features.

Based on my evaluation, the best virtual terminals for 2024 are:

  • Helcim: Best overall virtual terminal
  • Payment Depot: Best for mid-size businesses
  • Stax: Best for large, high-volume businesses
  • PaymentCloud: Best for high-risk businesses
  • Square: Best for new businesses 
  • CardX: Best for free credit card processing

As there are no one-size-fits-all solutions, we compared each of our suggested payment processors to help you choose an option that best matches your current goals.  

SPONSORED

Software Spotlight: PaymentCloud

Flexible payment processing for any business
  • 98% of applications are approved for a merchant account
  • Wide range of payment options – including no-cost (surcharging)
  • Month-to-month contract
  • No setup, application, or annual fees

Visit PaymentCloud

Our Rating (out of 5)

Monthly Account Fee

Virtual Terminal Fee

Manual Entry Transaction Fee

Funding Speed

Helcim logo.

Helcim

4.73

$0

$0

Interchange plus 0.15% + 15 cents to 0.50% + 25 cents

2 business days

Payment Depot logo.

Payment Depot

4.65

$0

$0

Custom interchange-plus rates

2+ business days

Stax logo.

Stax

4.43

$99–$199

$0

Interchange + 18 cents

2+ business days

PaymentCloud logo.

PaymentCloud

4.42

$10–$45

$15–$45

From 2%

Next-day

Square logo.

Square

4.33

$0–$60+

$0

3.5% + 15 cents

Next-day, same-day w/fee

CardX logo.

CardX

4.25

$29–$199

$0

From 2.91% for debit cards

Next-day

Helcim logo.

Helcim: Best overall virtual terminal

Overall Reviewer Score

4.73/5

Pricing

5/5

Features

4.75/5

Support & Reliability

4.69/5

User Experience

5/5

Average User Review Scores

4.2/5

Pros

  • No add-on or monthly fees
  • Automated volume discounts
  • Offers free credit card processing via surcharging

Cons

  • Charges extra for AMEX transactions
  • Limited back-office integrations
  • Application process not idea for new businesses

Why I chose Helcim

Helcim is a traditional merchant account services provider known for its free and automated payment processing features, including a virtual terminal. The virtual terminal can be used to accept one-time and recurring payments from an unpaid invoice or simply from pulling up a customer profile. It can process credit card, ACH, and EFT payments. Plus, Helcim has tools for free credit card processing that can be used at any time, which pass along the processing fees to your customers. 

Aside from zero monthly fees and interchange plus rates, what makes Helcim stand out is its automatic volume discounts. In other words, your per-transaction fees will decrease automatically as your business scales and hits certain processing volumes. 

This makes Helcim the ideal solution for fast-growing small and mid-size businesses in industries like retail, professional services, automotive, healthcare, education, and wholesale.

  • Automatic volume discounts: Unlike some traditional merchant services providers, Helcim does not impose volume minimums or limits. Instead, it offers built-in discounts for sales above $50,000 per month (based on a three-month average). This ensures that businesses can always maximize savings without delay from having to request lower rates every time there is a significant increase in sales volume.    
  • Free credit card processing: The fee-saving program is Helcim’s free credit card processing service. Users can choose to apply or remove this customer-facing fee at any time with a simple toggle feature. And like most of Helcim’s payment features, you won’t need to apply separately to qualify for this program. The fee saver is automatically available to Helcim clients that accept online ACH payments and those that use Helcim’s smart POS terminal, except for businesses located in Connecticut, Colorado, Maine, Massachusetts, Oklahoma, and Quebec.
  • Online invoicing and recurring billing: Helcim’s virtual terminal can be used to process unpaid one-time or recurring invoices. Users can initiate a payment by pulling up an unpaid invoice or specifying an invoice number in the payment form. The virtual terminal also comes with an address verification service (AVS) that helps protect businesses from chargebacks on card-not-present transactions.  
  • Automated level 2/3 data processing for B2Bs: As of December 2023, level 2 and 3 data processing are available for all Helcim clients. Again, this payment processing service does not require a separate application for users to qualify. Helcim’s level 2/3 interchange optimization feature can recognize cards that qualify for level 2/3 discounted rates and automatically retrieves the necessary additional transaction and customer information from the invoice and customer profile.
  • Monthly Account Fee: $0
  • Virtual Terminal Fee: $0
  • Manual Entry Transaction Fee: Interchange plus 0.15% + 15 cents to 0.50% + 25 cents
  • In-person Transaction Fee: Interchange plus 0.15% + 6 cents to 0.4% + 8 cents
  • Domestic ACH Transfers: 0.5% + 25 cents per transaction
  • American Express transactions: Additional 0.10% + 10 cents
  • Hardware Cost: $99–$329
  • Chargeback Fee: $15
  • Application/Set Up Fee: $0
  • Cancellation Fee: $0
  • Contract Term: No long-term contract
Payment Depot logo.

Payment Depot: Best for mid-size businesses

Overall Reviewer Score

4.65/5

Pricing

5/5

Features

4.25/5

Support & Reliability

4.59/5

User Experience

4.69/5

Average User Review Scores

4.63/5

Pros

  • No monthly fees
  • Custom interchange-plus rates
  • Multiple virtual terminal integrations

Cons

  • Only for US-based businesses
  • Lacks option for same-day funding
  • ACH payment processing is an add-on

Why I chose Payment Depot

Payment Depot supports a variety of virtual terminal platforms from popular payment gateway integrations such as NMI, Authorize.net and PayTrace. There are no additional monthly fees, as Payment Depot’s custom pricing already includes every payment service that a business opts into, including a virtual terminal.

Until recently, Payment Depot operated under a similar subscription model (wholesale transaction rate + monthly fee) used by its parent company, Stax, but has since been remodeled to custom interchange plus pricing. This makes Payment Depot more affordable and attractive to mid-size businesses that have yet to reach volume levels that can maximize savings with a monthly fee and wholesale rates.

  • All-in-one software: Payment Depot users get unlimited access to the same all-in-one payment software by Stax without the high monthly account fees. This includes features such as digital invoicing, hosted payment pages, one-click shopping with catalog management, card vault, recurring and scheduled payments, and choice of virtual terminals. 
  • Wide range of business and payments integration: Payment Depot comes with a wide range of business and payment integrations. It is compatible with most POS systems and hardware, such as Clover. Payment Depot can also integrate seamlessly with popular ecommerce platforms, including Shopify.
  • Multiple virtual terminal options: Payment Depot works with a number of payment gateways and its virtual terminal features. You can choose from popular options such as NMI, Authorize.net, and PayTrace. This is especially useful to avoid any downtime for businesses migrating from other payment processors that use the same virtual terminal platform. 
  • Monthly Account Fee: $0
  • Virtual Terminal Fee: $0
  • Manual Entry Transaction Fee: Custom interchange plus rate
  • In-person Transaction Fee: Custom interchange plus rate
  • Hardware Cost: Depends on hardware provider
  • Chargeback Fee: $25
  • Application/Set Up Fee: $0
  • Cancellation Fee: $0
  • Contract Term: No long-term contract
Stax logo.

Stax: Best for large, high-volume businesses

Overall Reviewer Score

4.43/5

Pricing

4.69/5

Features

4.5/5

Support & Reliability

4.69/5

User Experience

4.38/5

Average User Review Scores

3.9/5

Pros

  • Wholesale transaction fees
  • No long-term contract
  • Text2pay feature

Cons

  • High monthly fees
  • Lacks same-day funding option
  • ACH payment processing is an add-on

Why I chose Stax

Stax is a popular merchant services provider, offering wholesale interchange rates ideal for high-volume businesses. Its virtual terminal is built into Stax Pay, allowing businesses to accept card and bank payments, set recurring transactions, send invoices, payment links, and even SMS to collect payments. 

What’s also great about Stax is that it offers a range of products that can easily keep up with fast-growing businesses and large, enterprise-level companies. For example, Stax Bill offers advanced billing and recurring payment services for businesses that run subscriptions. There’s also Stax Connect for software vendors that want to integrate an end-to-end payment processing service to their software platforms (SaaS). 

  • All-in-one payment software: Stax provides an all-in-one payment software, Stax Pay, that comes with every merchant account. This feature facilitates everything from integrating with card terminals to generating high-level analytics and reports. Businesses can use Stax Pay to add checkout carts on ecommerce platforms, generate payment links for embedded payments, initiate manual payments on a virtual terminal, and create invoices. 
  • Wide range of business integrations: Aside from POS systems, Stax Pay can be integrated with popular business systems such as QuickBooks, Salesforce, and Calendly. This allows users to sync various tasks to its virtual terminal functions, such as manually collecting outstanding receivables, integrating customer profiles, and setting appointments over the phone that require partial payments. 
  • Advanced payment processing features: Large, enterprise-level businesses often require more specialized payment processing tools. Stax offers different products that support these needs, such as Stax Connect, an end-to-end payment processing integration with SaaS platforms used by large nonprofits, educational institutions, and professional services. For subscription-based businesses, Stax also offers Stax Bill, which can automate large-scale accounts receivable and billing management tasks.   
  • Monthly Account Fee: $99–$199 
  • Virtual Terminal Fee: $0
  • Manual Entry Transaction Fee: Interchange + 18 cents
  • In-person Transaction Fee: Interchange + 8 cents
  • Hardware Cost: Depends on hardware provider
  • Chargeback Fee: $25
  • Application/Set Up Fee: $0
  • Cancellation Fee: $0
  • Contract Term: No long-term contract
PaymentCloud logo.

PaymentCloud: Best for high-risk businesses

Overall Reviewer Score

4.42/5

Pricing

3.75/5

Features

4/5

Support & Reliability

4.69/5

User Experience

5/5

Average User Review Scores

4.65/5

Pros

  • Works with high-risk businesses
  • Flexible fee structure
  • Payment gateway agnostic

Cons

  • Monthly account fee
  • Add-on monthly cost for virtual terminals
  • Lacks same-day funding option

Why I chose PaymentCloud

PaymentCloud is a traditional merchant services provider that supports all types of payment processing methods. While it caters to nearly all business types, PaymentCloud is particularly known for its expertise in working with high-risk businesses, which no other provider in our list can do. Virtual terminals are in-demand among high-risk business types because most of these companies accept mail-order/telephone-order (MOTO) payments.   

We especially like PaymentCloud’s attention to detail when handling accounts for high-risk merchants. It works with clients right from the application to provide the highest chance of being approved for a merchant account. We also like PaymentCloud’s flexibility. It can customize its rates based on what a potential client is familiar with and seamlessly adapt the customer’s current payment gateway platform avoiding business downtime. 

  • Payment gateway agnostic: PaymentCloud is compatible with all payment gateways—a huge deal for businesses that are considered high-risk. Because not all merchant service providers can work with high-risk merchants, the payment types and payment methods in standard payment gateways are not readily available to them. This makes migrating to a new merchant services provider a struggle for high-risk businesses without payment gateway agnostic and high-risk experts like PaymentCloud.
  • Customizable pricing: PaymentCloud’s flexibility includes its ability to adapt a potential client’s pricing structure, which is why pricing is primarily custom quoted. If a business is more familiar with flat rate pricing, or if a large high-risk business prefers a subscription-based model to maximize its savings, PaymentCloud can design a pricing plan to fit its needs.   
  • High-risk business expertise: PaymentCloud possesses the industry knowledge needed to help high-risk businesses successfully get approved for a merchant account. It works with a number of banks and financial institutions that are capable of shouldering the chargeback risk involved in accepting credit card payments. PaymentCloud offers the highest level of fraud protection, risk management, and customer support that high-risk businesses need to stay compliant and avoid cancellation of their merchant accounts.

Please note: All of PaymentCloud’s pricing is fully customized. The figures below are estimates provided by PaymentCloud and can vary significantly depending on your business profile.

  • Monthly Account Fee: $10–$45
  • Virtual Terminal Fee: $15–45
  • Manual Entry Transaction Fee: 2%–$4.3%
  • In-person Transaction Fee: 2%–$4.3%
  • Hardware Cost: Depends on hardware provider
  • Chargeback Fee: $25
  • Application/Set Up Fee: $0
  • Cancellation Fee: Waived
  • Contract Term: Mostly short-term
Square logo.

Square: Best for new businesses

Overall Reviewer Score

4.33/5

Pricing

4.06/5

Features

4.5/5

Support & Reliability

4.06/5

User Experience

4.38/5

Average User Review Scores

4.67/5

Pros

  • Free POS software
  • No monthly fees for payment processing
  • Waived chargeback fees

Cons

  • Not the cheapest transaction fees
  • Limited scalability
  • Account stability issues

Why I chose Square

Square is the ideal all-in-one business solution for new businesses. There are no monthly fees for using its payment processing service, which comes built into Square’s suite of POS software. Square’s virtual terminal is also free with every merchant account and can just as easily handle all the payment methods supported by the other providers on our list. The biggest difference between Square and the other providers on our list is Square’s default flat-rate pricing, which is best suited for smaller businesses.  

That said, Square comes with a complete ecosystem of business management tools, most of which you can get for free. Square also offers the fastest setup as it does not require an application process, making it ideal for startups that don’t have a payment processing history. Larger businesses that would like to consider Square can qualify for custom rates if you process more than $250,000 in sales volume annually.

  • All-in-one POS system: Square is an all-in-one POS system with a built-in payment processor. Additionally, Square offers a suite of business management tools, such as inventory, employee and payroll, loyalty and rewards, and CRM. Square also comes with a long list of third-party integrations, such as accounting, delivery, and project management tools. 
  • Chargeback management: Square’s merchant dashboard includes a chargeback and dispute management feature. Businesses can receive chargeback alerts, respond to communications, and upload documents all from the Square dashboard.  
  • CBD program: New businesses that intend to sell CBD products (hemp and hemp-derived CBD products that have less than, or equal to, 0.3% THC) can apply for Square’s CBD program where it is legal in the U.S. This is especially useful for businesses on a limited budget looking for a fast and easy setup, although expect higher transaction rates and some additional requirements before getting approved for an account. 
  • Monthly Account Fee: $0–$60+ (includes POS software)
  • Virtual Terminal Fee: $0
  • Manual Entry Transaction Fee: 3.5% + 15 cents
  • In-person Transaction Fee: 2.6% + 10 cents
  • Hardware Cost: $0–$299
  • Chargeback Fee: Waived up to $250/month
  • Application/Set Up Fee: $0
  • Cancellation Fee: $0
  • Contract Term: No long-term contract

CardX: Best for free credit card processing

Overall Reviewer Score

4.25/5

Pricing

4.69/5

Features

4/5

Support & Reliability

4.69/5

User Experience

4.38/5

Average User Review Scores

3.5/5

Pros

  • Automated surcharging
  • Built-in invoicing and virtual terminal
  • Exclusive Mastercard partner

Cons

  • Charges a monthly fee
  • Some limitations on invoicing tools
  • Lacks same-day funding

Why I chose CardX

CardX is the leading expert in credit card surcharging services and is the exclusive surcharging partner for Mastercard. It comes with built-in invoicing and a virtual terminal feature that users can access at no extra cost. CardX also provides businesses with the necessary surcharging signage and staff training to assist with start-up. 

CardX stands out for its primary credit card surcharging service. While other merchant account service providers in our list, like Helcim and PaymentCloud, also offer this feature, it’s hard to ignore CardX’ expertise. This makes CardX an overall more reliable solution for businesses where credit card surcharging is a key consideration. 

  • Compliance: CardX strictly adheres to surcharging guidelines. It stays on top of industry developments and ensures that its system is always up to date on state regulations. The CardX merchant dashboard also comes with fraud monitoring and protection settings that allow users to fine-tune fraud detection rules based on their comfortable risk level.
  • Billing and invoicing: The CardX virtual terminal can be used to manually charge one-time and recurring transactions. It has a CRM feature that collects customer data, including payment information. Transaction records are also available, making it possible to initiate transactions from the customer profile.  
  • Online payment processing: CardX supports online payment processing tools like any other merchant service provider. It can generate payment links and design checkout pages via Lightbox to integrate with your ecommerce websites. CardX also comes with API integrations to provide more advanced customizations. 
  • Monthly Account Fee: $29–$199
  • Virtual Terminal Fee: $0
  • Manual Entry Transaction Fee: From 2.91% for debit card payments
  • In-person Transaction Fee: From 2.91% for debit card payments
  • Hardware Cost: $375–$540 (plans available)
  • Chargeback Fee: $0
  • Application/Set Up Fee: $0
  • Cancellation Fee: $0
  • Contract Term: No long-term contract

What to look for in a virtual terminal

Not all virtual terminals are the same, but there are key features you need to look for when narrowing your list for the best option:

Reasonable pricing

Ideally, access to virtual terminals should be free, and the only cost involved is the fee for processing payments. And, those processing fees should be transparent and competitive. While flat-rate fees are ideal for new businesses, interchange-plus rates are ideal for growing businesses. Both offer predictable pricing. Additionally, look for programs that allow for lower rates as your business grows, either through custom pricing or volume discounts. 

Payment types

By default, a virtual terminal should be able to process credit card payments. Most virtual terminals can also accept bank payments such as ACH and eChecks. For B2Bs, the virtual terminal should be able to process level 2 and 3 data when possible. It’s also ideal for a virtual terminal to recognize card-present transactions when a card reader is connected to the computer. 

Payment tools

A virtual terminal should not only be able to perform simple manual transactions. It should also work with other payment tools, such as invoicing, recurring billing, and card-on-file transactions. The virtual terminal should be accessible from the customer database, and even better if it could initiate payments from the list of unpaid invoices in the reporting function. 

Security & fraud prevention

As all virtual terminal payments are, by default, card-not-present transactions, it’s important to look at a provider’s ability to prevent fraudulent chargeback claims. The provider should be equipped with features such as an address verification system and proxy detection, aside from being fully PCI compliant. It should also offer a chargeback management platform that alerts users of any chargeback claims and a means of responding to the chargeback.   

Finding the right virtual terminal 

When choosing a virtual terminal, consider your specific business needs. While budgetary concerns should be a priority, the cheapest is not always the best option. 

We believe that new businesses will benefit most from Square’s all-in-one solution, which requires minimal upfront cost. Its transaction rates are transparent and predictable, and prices are fairly standard for new businesses. 

Flexibility should be a primary consideration for growing businesses. We recommend merchant service providers like Helcim and Payment Depot, which do not charge a monthly fee and allow the business to earn savings from its fast-growing sales. 

For large companies with high-volume sales, consider providers like Stax that offer membership-based plans. The monthly fee is easy to justify when you can earn big savings from the hundreds of thousands in sales being charged only a few cents (no percentage fee). 

If you are running a high-risk business, chances are most of your customers prefer to pay over the phone or share their payment information via email. We believe PaymentCloud’s expertise and flexibility will give you the best chance of being approved for a merchant account. 

Last, but not the least, consider CardX if you want to implement a credit card surcharging program. CardX expertise in the industry and reasonable monthly fee make it the most reliable option, particularly if credit card surcharging is new to you and you want to stay fully compliant. 

FAQs 

With a virtual terminal, users do not need to invest in physical POS hardware. It is also fully secured and protected by encryption methods and additional security features, like address, CVV, and ID verification. Virtual terminals also give users mobility by having a browser-based payment platform available from a laptop and other mobile devices.

Virtual terminals are ideal for all types of businesses that regularly accept payments over the phone or via email. They are also best for businesses looking for better mobility without bulky hardware.

The best virtual terminal depends on the current business goals and available budget. Choose the one that’s most cost-effective and offers the best value for money.

The post 6 Best Virtual Terminals for 2024 appeared first on TechnologyAdvice.

]]>
helcim paymentdepot stax paymentcloud square logo cardx helcim helcim virtual terminal dashboard Initiate a payment on the virtual terminal from an unpaid invoice or a customer profile (Source: Helcim) helcim transactions processing Process transactions with a credit card or bank payments. (Source: Helcim) helcim email receipt Send an email receipt directly from the virtual terminal after completing the transaction (Source: Helcim) paymentdepot payment depot access to network mechants Payment Depot offers access to Network Merchants Inc. (NMI) payment gateway and virtual terminal (Source: NMI) payment depot integration Payment Depot supports Authorize.net integration (Source: Authorize.net) paytrace features for payment depot PayTrace is available for Payment Depot users that needs B2B payment processing (Source: PayTrace) stax stax pay manual payments processing Stax Pay allows businesses to process manual payments for one time and recurring transactions. (Source: Stax) stax virtual terminal bank payments processing Stax virtual terminal can process bank payments such as ACH and EFTs (Source: Stax) stax virtual terminal manual payments using stored card details You can process manual payments for existing customers with stored card details on the Stax virtual terminal (Source: Stax) paymentcloud paymencloud card and bank payments PaymentCloud’s virtual terminal platform accepts both card and bank payments. (Source: PaymentCloud) paymentcloud fraud protection feature PaymentCloud virtual terminal transactions are highly secure and protected by a variety of fraud protection features. (Source: PaymentCloud) paymentcloud integration PaymentCloud integrates with Chargeback Guru to provide chargeback protection features. (Source: PaymentCloud) square logo square payment method Square’s virtual terminal supports payment methods such as card, ACH, gift card, and cash transactions. (Source: Square) square digital receipt Square allows you to send digital receipts and save customer payment information after a manual transaction. (Source: Square) square mobile card reader Connect a Square mobile card reader or Square Terminal to accept in-person payments with the virtual terminal (Source: Square) cardx cardx terminal platform CardX comes with a built-in virtual terminal platform (Source: CardX) cardx digital receipt CardX allows users to send a digital receipt and save the payment information the customer’s profile (Source: CardX) cardx manual transaction Users can initiate a manual transaction from the customer profile (Source: CardX)